Cambridge OCR · RQF Level 2
OCR Level 2 Award in ICT Systems and Principles for Practitioners (PROCOM) (QCF)
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 2
- Total credits12
- Units in this qualification146
Awarded by Cambridge OCR · on the Ofqual register
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What you’ll learn
What each unit actually teaches you to do
This OCR Level 2 Award is aimed at ICT practitioners. It allows learners to develop skills in areas such as installing and configuring Windows, configuring System Center Operations Manager, and using Visual Studio tools. The qualification supports career development in the digital technology sector.
These are the units Cambridge OCR registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Advanced data representation and manipulation for ITReal unit · Cambridge OCR
It teaches you to apply advanced mathematical techniques such as matrix operations, series, probability, recursions, and graph theory to solve IT-related problems. You'll develop skills in data representation, analysis, and manipulation within IT contexts.
What you'll be able to do
- Apply matrix methods to solve problems in IT contexts.
- Apply series, probability, and recursions to model and analyse IT-related scenarios.
- Apply graph theory to represent and solve problems related to networks and data structures.
Asset managementReal unit · Cambridge OCR
This unit provides learners with knowledge of asset and configuration management activities within IT environments. You'll carry out, document, and monitor asset and configuration management tasks to support organisational IT infrastructure.
What you'll be able to do
- Understand asset management activities in an IT environment.
- Understand configuration management activities in an IT environment.
- Carry out identified IT/technology asset management activities.
- Carry out identified IT/technology configuration management activities.
- Document IT/technology assets.
- Document IT/technology configuration management activities.
- Monitor IT/technology assets.
- Monitor IT/technology configuration management activities.
Asset managementReal unit · Cambridge OCR
This unit equips learners with knowledge and skills to evaluate and carry out asset and configuration management activities in IT environments. It also covers documentation and monitoring of IT assets to ensure accurate control and system stability.
What you'll be able to do
- Evaluate asset and configuration management activities in an IT environment, considering their effectiveness and impact.
- Carry out asset and configuration management activities for an identified task, following established procedures and best practices.
- Document and monitor IT/technology assets and configuration management activities, ensuring accurate records and timely updates.
Cisco Discovery Designing and Supporting Computer NetworksReal unit · Cambridge OCR
It teaches you to design, implement, and maintain computer networks. It covers analysing network requirements, designing topologies, selecting devices, configuring and connecting network components, and troubleshooting prototype networks.
What you'll be able to do
- Design a network infrastructure to meet specified requirements.
- Implement a prototype network based on a given design.
- Maintain a prototype network, including troubleshooting and resolving issues.
Cisco Discovery Introducing Routing and Switching in the EnterpriseReal unit · Cambridge OCR
This unit introduces routing and switching in enterprise networks using Cisco technologies. You'll configure switched infrastructures, test and troubleshoot routed and switched networks, and understand traffic filtering and implementation of security measures.
What you'll be able to do
- Configure a switched infrastructure to support network communication.
- Test and troubleshoot a routed and switched infrastructure to identify and resolve network issues.
- Understand traffic filtering techniques and implement a solution to control network traffic.
Cisco Discovery Networking for Home and Small BusinessReal unit · Cambridge OCR
You'll gain an understanding of network systems and devices used in home and small business environments. The unit covers network technologies, device functions, basic security principles, and configuring and troubleshooting cross-network communication.
What you'll be able to do
- Understand the diverse types of network systems and devices in common use and how the different technologies operate and communicate with each other
- Understand basic security principles and their impact on the user experience and network integrity
- Configure and troubleshoot cross network communication to ensure seamless connectivity
Cisco Discovery Working at a Small-to-Medium Business or ISPReal unit · Cambridge OCR
You'll learn to identify and understand routing protocols and configure routers for WAN communication in small-to-medium business or ISP environments. The unit also covers network testing, troubleshooting, and address management implementation.
What you'll be able to do
- Identify and understand different routing protocols used in networks
- Configure a router to communicate effectively with a WAN infrastructure
- Test and troubleshoot a network system to identify and resolve issues
- Implement address management techniques within a network environment
Cisco Entrepreneur : Growing a businessReal unit · Cambridge OCR
This unit covers the stages of business growth, associated challenges and opportunities, and key influencing factors. You'll learn to set SMART objectives, plan strategies, analyse business environments, forecast trends, and manage change during expansion.
What you'll be able to do
- Understand the growth process of a business
- Plan for business growth, including setting objectives and strategies
- Analyse the business environment and forecast future trends to support growth
- Manage change effectively during periods of business expansion
Cisco Entrepreneur : Starting a BusinessReal unit · Cambridge OCR
You'll explore strategic considerations involved in starting a new enterprise, including key decisions, market research, and legal requirements in the UK. The unit develops skills to manage and develop business models and enterprise operations.
What you'll be able to do
- Understand the strategic requirements for starting a new enterprise
- Manage and develop a suitable business model for an enterprise
- Effectively manage an enterprise
Cisco Entrepreneur : iExec Enterprise EssentialsReal unit · Cambridge OCR
This unit provides an understanding of strategic requirements for enterprises, including managing and developing strategic plans. You'll also develop skills to manage corporate portfolios aligned with organisational mission and vision.
What you'll be able to do
- Understand the strategic requirements of an enterprise
- Manage and develop a strategic plan for an enterprise
- Manage a corporate portfolio
Cisco Exploration Accessing the WANReal unit · Cambridge OCR
You'll learn to implement, test, and troubleshoot Wide Area Network (WAN) connections. The unit includes planning WAN security, evaluating performance, and implementing network address management technologies.
What you'll be able to do
- Implement a Wide Area Network (WAN)
- Test and troubleshoot a WAN implementation
- Plan security measures for a WAN
- Evaluate a WAN and implement appropriate security and network address management technologies
Cisco Exploration LAN Switching and WirelessReal unit · Cambridge OCR
This unit equips learners with skills to configure, test, and troubleshoot VLAN infrastructures using Cisco technologies. You'll manage VLANs, trunk links, VLAN Trunk Protocol, and understand wireless system operations and security.
What you'll be able to do
- Configure a switched and trunked VLAN infrastructure, including setting up VLANs and trunk links
- Test and troubleshoot a VLAN infrastructure to ensure proper functionality and connectivity
- Enable a VLAN Trunk Protocol (VTP) client/server structure to operate and manage a LAN effectively
- Understand the operation of wireless systems, including wireless standards, security protocols, and network configurations
Cisco Exploration Network FundamentalsReal unit · Cambridge OCR
This unit introduces learners to diverse network systems and devices, including LANs, WANs, and the Internet. You'll understand network technologies, the OSI and TCP/IP models, and develop skills to configure workstations and design sub-network schemes.
What you'll be able to do
- Know the diverse types of network systems and devices in common use
- Know how different network technologies operate and communicate
- Understand the OSI model and TCP/IP protocol suite and their relationship to the operation of network systems
- Configure a workstation for connection to a network
- Design a sub-network scheme
- Recommend improvements to an existing network infrastructure
Cisco Exploration Routing Protocols and ConceptsReal unit · Cambridge OCR
You'll identify, understand, and configure different routing protocols within a network environment. The unit includes configuring routers for WAN communication and troubleshooting network systems to identify faults and assess communication quality.
What you'll be able to do
- Identify and understand different routing protocols and their characteristics
- Configure a router to communicate with a WAN infrastructure, using appropriate routing protocols
- Test and troubleshoot a network system to identify faults and assess the quality of communication, using appropriate tools and techniques
Cisco IT Essentials Part 1Real unit · Cambridge OCR
It teaches you to understand computer hardware principles and safely assemble and maintain various computer systems. You'll also maintain operating system and security components and manage network communication for computer systems.
What you'll be able to do
- Understand the fundamental hardware principles that underpin the operation of a computer system.
- Safely assemble a range of computer systems and their components, adhering to health and safety guidelines.
- Maintain a range of computer systems and their components, including troubleshooting and repair.
- Maintain operating system components, including updates, drivers, and system configuration.
- Maintain security components, including anti-virus software, firewalls, and user access controls.
- Maintain network communication for a computer system, including configuring network settings and troubleshooting connectivity issues.
Cisco IT Essentials Part 2Real unit · Cambridge OCR
You'll understand the principles of managing computer systems, including supporting operating systems and security requirements. The unit also covers maintaining networked systems and managing the roles and responsibilities involved in computer system management.
What you'll be able to do
- Understand the principles of managing computer systems
- Manage the support of operating systems
- Manage security requirements for computer systems
- Maintain networked systems
CompTIA A+ 602Real unit · Cambridge OCR
This unit provides learners with knowledge of personal computer components, laptops, portable devices, operating systems, printers, scanners, and networks. You'll gain practical skills in installing, configuring, and troubleshooting hardware and software systems.
What you'll be able to do
- Use personal computer components effectively
- Understand the features and functionality of laptops and portable devices
- Understand the principles of operating systems, including Microsoft Windows 2000, XP Professional, XP Home and Media Center
- Use printers and scanners effectively
- Install and configure networks
- Work with networks effectively
- Apply security measures to computer systems and networks
- Know safety and environmental issues related to computer hardware and software
- Understand the importance of communication and professionalism in a technical support role
CompTIA A+ 603Real unit · Cambridge OCR
You'll gain a comprehensive understanding of personal computer components, operating systems, printers, scanners, networks, security fundamentals, and professional communication. The unit enables identification, configuration, troubleshooting, and maintenance of computer systems and peripherals.
What you'll be able to do
- Understand the function of various personal computer components, including motherboards, CPUs, memory, storage devices, and peripherals.
- Understand the principles of operating systems, including installation, configuration, troubleshooting, and maintenance.
- Understand the operation of printers and scanners, including installation, configuration, troubleshooting, and maintenance.
- Understand the fundamentals of computer networks, including network topologies, protocols, and devices.
- Understand security fundamentals, including common threats, vulnerabilities, and security measures.
- Understand the principles of effective communication and professionalism in a technical support environment.
CompTIA A+ 604Real unit · Cambridge OCR
You'll gain foundational knowledge of computer hardware, peripherals, and security. The unit covers personal computer components, laptops, printers, scanners, and fundamental security and safety issues relevant to IT environments.
What you'll be able to do
- Understand the function of Personal Computer Components
- Understand the function of Laptop and Portable Devices
- Understand the function of Printers and Scanners
- Understand the fundamentals of security relating to computer systems
- Understand Safety and Environmental Issues relating to computer systems
CompTIA A+ EssentialsReal unit · Cambridge OCR
This unit equips learners with knowledge of personal computer components, troubleshooting techniques, operating systems, networking fundamentals, and security concepts. You'll learn to assemble, maintain, and repair personal computers while understanding operational considerations.
What you'll be able to do
- Use personal computer components effectively for assembly and maintenance
- Understand personal computer troubleshooting techniques for diagnosing hardware and software issues
- Apply repair and maintenance procedures to personal computers
- Understand operating system principles and functionalities
- Understand basic networking fundamentals, including network topologies and protocols
- Understand security concepts and technology to protect personal computers from threats
- Understand operational considerations when working with personal computers, including safety and best practises
CompTIA A+ Practical ApplicationReal unit · Cambridge OCR
You'll gain comprehensive knowledge of computer hardware components, operating systems, networking, and security principles. The unit covers identification and function of components, storage devices, operating system principles, and security fundamentals.
What you'll be able to do
- Understand computer hardware components and their functions
- Understand the principles and functionalities of Operating Systems, including Microsoft Windows 2000, Windows XP Professional, XP Home, XP MediaCenter, Windows Vista Home, Home Premium, Business and Ultimate
- Understand networking concepts and technologies
- Understand computer security principles and practices
CompTIA Convergence+Real unit · Cambridge OCR
You'll gain comprehensive knowledge of converged networks, including telephony principles, network engineering, application integration, hardware architecture, network management, and security design. The unit supports engineering and managing converged network systems.
What you'll be able to do
- Know the fundamental principles of telephony
- Engineer a functional computer network
- Identify the purpose of an application within a converged network
- Know the key components of hardware and architecture within a converged network
- Manage a converged network effectively
- Know the principles of security design within a converged network
CompTIA DHTI+Real unit · Cambridge OCR
You'll learn to configure and maintain home networks and related systems, including audio/video solutions, telephony, VoIP, security, and home control systems. The unit also covers troubleshooting methodologies and documentation practices.
What you'll be able to do
- Configure home networks
- Set up home networks
- Implement audio solutions
- Implement video solutions
- Know telephony principles
- Know VoIP principles
- Install security systems
- Maintain security systems
- Use home control systems
- Use home management systems
- Apply troubleshooting methodology
- Create documentation
CompTIA Linux+Real unit · Cambridge OCR
You'll develop a comprehensive understanding of Linux installation, client management, system configuration, and security. The unit covers managing network services, access rights, hardware considerations, and producing accurate documentation.
What you'll be able to do
- Describe the installation procedure for Linux
- Manage Linux based clients effectively
- Configure system settings, network services and access rights appropriately
- Implement security options effectively
- Complete documentation accurately
- Describe the hardware that relates to typical Linux client and server systems
CompTIA Network + 2009Real unit · Cambridge OCR
This unit provides a comprehensive understanding of network technologies, media, topologies, and devices aligned with CompTIA Network+ 2009 standards. You'll develop skills in network management, security, and troubleshooting using appropriate tools.
What you'll be able to do
- Understand Network Technologies
- Understand Network Media and Topologies
- Understand Network Devices
- Understand Network Management
- Understand Network Tools
- Understand Network Security
CompTIA Network+Real unit · Cambridge OCR
This unit provides a comprehensive understanding of network fundamentals including media types, topologies, protocols, standards, and network implementation. You'll gain skills to support and manage network operations effectively.
What you'll be able to do
- Understand media and topologies
- Understand Protocols and Standards
- Understand Network Implementation
- Carry out network support
CompTIA Security+Real unit · Cambridge OCR
This unit provides learners with knowledge of general security principles, communication and infrastructure security, cryptography basics, and operational and organisational security. You'll understand security threats, controls, and risk management within IT environments.
What you'll be able to do
- Understand general security concepts relating to information technology systems
- Recognise and understand communication security protocols and methods
- Understand and differentiate infrastructure security components and configurations
- Understand and apply the basics of cryptography in securing data
- Understand and apply the basics of cryptography in securing data
- Understand operational and organisational security policies and procedures
CompTIA Security+ 2008Real unit · Cambridge OCR
This unit provides learners with an understanding of systems security principles, network infrastructure security, access control, security assessments, cryptography, and organisational security policies. You'll identify security threats and risk management approaches.
What you'll be able to do
- Understand systems security principles
- Understand network infrastructure components and security considerations
- Understand access control methods and technologies
- Understand security assessments and audits
- Understand cryptography principles and applications
- Understand organisational security policies and procedures
CompTIA Server+Real unit · Cambridge OCR
You'll gain comprehensive knowledge of server hardware, installation, configuration, upgrading, and proactive maintenance. The unit also covers server environment protection, troubleshooting, and disaster recovery planning.
What you'll be able to do
- Know general server hardware
- Install a server
- Configure a server
- Upgrade a server
- Proactively maintain a server
- Protect the server environment
- Troubleshoot Server Problems
- Identify Server Problems
- Know the disaster recovery plan
CompTIA Server+ 2009Real unit · Cambridge OCR
You'll gain knowledge of server hardware components, their functions, and compatibility considerations. The unit also covers installation and configuration of server operating systems, user account management, and the importance of software in server environments.
What you'll be able to do
- Understand system hardware components and their functions
- Understand software installation, configuration, and management
- Understand storage technologies and their implementation
- Understand the IT environment and its impact on server operations
- Understand disaster recovery planning and implementation
- Understand troubleshooting methodologies for server-related issues
Computer forensicsReal unit · Cambridge OCR
You'll develop an understanding of computer storage and software systems, methods to secure computer systems, statutory and regulatory requirements for forensic investigations, and the software tools used in computer forensics. This knowledge supports effective forensic analysis and system protection.
What you'll be able to do
- Understand computer storage systems
- Understand computer software systems
- Know the methods used to secure computer systems
- Understand the statutory requirements of computer forensic investigation
- Understand the regulatory requirements of computer forensic investigation
- Know the software tools required to carry out a computer forensic investigation
Computer forensicsReal unit · Cambridge OCR
This unit introduces learners to the principles of digital storage devices, network topologies, and relevant systems. You'll use software tools for digital investigations and perform imaging of storage devices as part of computer forensic procedures.
What you'll be able to do
- Know the principles of digital storage devices
- Know the physical Topologies relevant to computer networks
- Know the logical Topologies relevant to computer networks
- Know the Systems relevant to computer networks
- Understand how to use software tools to investigate digital storage devices
- Carry out imaging of a storage device
Configuration Microsoft Forefront Client and ServerReal unit · Cambridge OCR
You'll learn to deploy client agents and policies, configure server products, maintain infrastructure, and monitor protection status within Microsoft Forefront Client and Server environments. This supports effective security management and system maintenance.
What you'll be able to do
- Deploy client agents and policies using Microsoft Forefront Client and Server
- Configure server products within the Microsoft Forefront Client and Server environment
- Maintain the infrastructure of the Microsoft Forefront Client and Server environment
- Monitor protection status and activity within the Microsoft Forefront Client and Server environment
Configuring Microsoft Desktop optimisation PackReal unit · Cambridge OCR
You'll gain the ability to configure the Microsoft Desktop Optimisation Pack, including managing Group Policy Objects with Advanced Group Policy Management, monitoring desktops using Microsoft Desktop Error Monitoring, managing software inventory, and system diagnostics.
What you'll be able to do
- Configure Group Policy Objects (GPOs) by Using Advanced Group Policy Management (AGPM)
- Monitor desktops by Using Microsoft Desktop Error Monitoring (DEM)
- Manage software inventory by Using the Asset Inventory Service (AIS)
- Repair computer systems by Using the Diagnostics and Recovery Toolset (DaRT)
- Diagnose computer systems by Using the Diagnostics and Recovery Toolset (DaRT)
- Configure Application Virtualization Servers
- Configure Application Virtualization Clients
- Deploy the Application Virtualization Sequencer
- Manage the Application Virtualization Sequencer
Configuring Microsoft Exchange Server 2007Real unit · Cambridge OCR
This unit covers the installation, configuration, and management of Microsoft Exchange Server 2007. You'll configure recipients, public folders, the Exchange infrastructure, monitor system performance, and implement disaster recovery procedures.
What you'll be able to do
- Install and configure Microsoft Exchange Servers according to best practices and organisational needs
- Configure Recipients and Public Folders within Microsoft Exchange Server 2007 to facilitate communication and collaboration
- Configure the Exchange Infrastructure, including connectors and transport rules, to ensure proper mail flow
- Monitor and Report on the performance and health of the Microsoft Exchange Server 2007 environment
- Configure Disaster Recovery options for Microsoft Exchange Server 2007 to ensure business continuity in the event of a failure
Configuring Microsoft Internet Security and Acceleration Server 2006Real unit · Cambridge OCR
You'll learn to plan, install, and configure Microsoft ISA Server 2006. The unit includes managing client computers, configuring firewall policies, web caching, and remote network connectivity within a secure environment.
What you'll be able to do
- Plan and install ISA Server 2006, considering network topology and security requirements
- Install and configure client computers to work with ISA Server 2006, ensuring proper authentication and access control
- Configure and manage ISA Server 2006, including its firewall rules, web filters, and intrusion detection system
- Configure web caching in ISA Server 2006 to improve web performance and reduce bandwidth consumption
- Configure firewall policy in ISA Server 2006 to protect the network from external threats
- Configure and manage remote network connectivity in ISA Server 2006, allowing remote users to securely access the network
Configuring Microsoft Office Communications Server 2007Real unit · Cambridge OCR
This unit equips learners to install, manage, and configure Microsoft Office Communications Server 2007 R2. You'll configure server roles, deploy clients, and manage conferencing, enterprise voice, and external connectivity features.
What you'll be able to do
- Install and manage Office Communications Server (Communications Server) 2007 R2, including server roles and features
- Deploy and configure Communications Server 2007 R2 clients, ensuring proper connectivity and functionality
- Configure conferencing features in Communications Server 2007 R2, including audio, video, and web conferencing
- Configure enterprise voice functionality in Communications Server 2007 R2, enabling VoIP and PBX integration
- Configure external connectivity in Communications Server 2007 R2, allowing users to communicate with external contacts
- Monitor and maintain Communications Server 2007 R2, ensuring its performance, security, and availability
Configuring Microsoft Office Project Server 2007Real unit · Cambridge OCR
You'll gain practical skills to configure Microsoft SQL Server 2005, Analysis Services 2005, and SharePoint for Project Server 2007. The unit covers deployment and administration of Project Server and Project Web Access to ensure optimal performance.
What you'll be able to do
- Configure Microsoft SQL Server 2005 for Project Server 2007
- Configure Analysis Services 2005 for Project Server 2007
- Configure Microsoft SharePoint for Project Server 2007
- Deploy Project Server
- Administer Project Web Access
Configuring Microsoft Office SharePoint Server 2007Real unit · Cambridge OCR
You'll learn to configure and manage Microsoft Office SharePoint Server 2007, including site collections, user permissions, search management, content management, business forms, and business intelligence. The unit also covers administration and deployment or upgrade processes.
What you'll be able to do
- Configure Microsoft Office SharePoint Server 2007
- Manage Search functionality within Microsoft Office SharePoint Server 2007
- Configure Content Management features in Microsoft Office SharePoint Server 2007
- Configure Business Forms using Microsoft Office SharePoint Server 2007
- Manage Business Intelligence tools within Microsoft Office SharePoint Server 2007
- Manage the Administration of Microsoft Office SharePoint Server 2007
- Deploy or Upgrade Microsoft Office SharePoint Server 2007
Configuring Microsoft System Center Configuration Manager 2007Real unit · Cambridge OCR
You'll learn to deploy, configure, and manage Microsoft System Centre Configuration Manager 2007 (SCCM). The unit covers resource management, application distribution, operating system deployment, network security, and infrastructure maintenance.
What you'll be able to do
- Deploy a System Center Configuration Manager 2007 (SCCM) Server
- Configure an SCCM Infrastructure
- Manage Resources using SCCM
- Distribute Applications using SCCM
- Deploy Operating Systems using SCCM
- Secure a Network Infrastructure using SCCM
- Manage an SCCM Infrastructure
- Maintain an SCCM Infrastructure
Configuring Microsoft System Center Operations Manager 2007Real unit · Cambridge OCR
You'll learn to configure and maintain Microsoft System Centre Operations Manager 2007. The unit includes deploying and customising Management Packs and configuring client monitoring to meet specific IT infrastructure requirements.
What you'll be able to do
- Configure System Center Operations Manager 2007 to meet specific monitoring requirements.
- Deploy and configure Management Packs to monitor specific applications and services.
- Build and deploy custom Management Packs to address unique monitoring needs.
- Maintain System Center Operations Manager to ensure its continued functionality and effectiveness.
- Configure Client Monitoring to gather data from client computers.
Configuring Microsoft Windows Vista ClientReal unit · Cambridge OCR
You'll gain knowledge and skills to install, configure, and maintain Microsoft Windows Vista client operating systems. The unit covers system settings, security features, network connectivity, application configuration, and troubleshooting.
What you'll be able to do
- Install and upgrade Windows Vista correctly
- Configure and troubleshoot post-installation system settings effectively
- Configure Windows security features appropriately
- Configure network connectivity efficiently
- Configure applications included with Windows Vista correctly
- Maintain and optimise systems that run Windows Vista effectively
- Configure and troubleshoot mobile computing issues
Configuring Windows Essential Business Server 2008Real unit · Cambridge OCR
This unit provides learners with the knowledge to prepare for, install, configure, and manage Windows Essential Business Server 2008. It includes configuring user accounts, security settings, and remote access while addressing hardware, software, and compatibility requirements.
What you'll be able to do
- Prepare a system for the deployment of Windows Essential Business Server
- Install and configure Windows Essential Business Server according to best practise
- Manage Windows Essential Business Server, including user accounts and security settings
- Configure remote access to Windows Essential Business Server for authorised users
Configuring Windows Server 2008 Active DirectoryReal unit · Cambridge OCR
You'll learn to configure and maintain Windows Server 2008 Active Directory, including DNS setup, domain and forest configuration, trust relationships, site topology, and Active Directory Certificate Services. The unit also covers creating and maintaining Active Directory objects and ensuring environment stability.
What you'll be able to do
- Configure Domain Name System (DNS) for Active Directory to ensure proper name resolution
- Configure the Active Directory infrastructure, including domains, forests, and trusts
- Configure additional Active Directory server roles to provide specific services
- Create and maintain Active Directory objects, such as users, groups, and computers
- Maintain the Active Directory environment to ensure its stability and performance
- Configure Active Directory Certificate Services for secure authentication and encryption
Configuring Windows Server 2008 Applications InfrastructureReal unit · Cambridge OCR
You'll learn to deploy servers and configure Terminal Services, Web Services Infrastructure, and Network Application Services within a Windows Server 2008 environment, following best practices and meeting specified requirements.
What you'll be able to do
- Deploy servers within a Windows Server 2008 environment
- Configure Terminal Services within a Windows Server 2008 environment
- Configure a Web Services Infrastructure within a Windows Server 2008 environment
- Configure Network Application Services within a Windows Server 2008 environment
Configuring Windows Server 2008 Network InfrastructureReal unit · Cambridge OCR
It teaches you to configure and manage network services within a Windows Server 2008 environment. You'll configure IP addressing, name resolution, network access, file and print services, and monitor network infrastructure.
What you'll be able to do
- Configure IP Addressing and Services within a Windows Server 2008 network infrastructure
- Configure Name Resolution within a Windows Server 2008 network infrastructure
- Configure Network Access within a Windows Server 2008 network infrastructure
- Configure File and Print Services within a Windows Server 2008 network infrastructure
- Monitor and Manage a Windows Server 2008 Network Infrastructure
Configuring Windows Server VirtualizationReal unit · Cambridge OCR
It teaches you to install, configure, and manage Windows Server Virtualization using Hyper-V. You'll deploy and manage virtual machines, optimise performance, configure virtual networking, and allocate resources effectively.
What you'll be able to do
- Install Hyper-V to enable virtualisation capabilities
- Configure and optimise Hyper-V to maximise performance and resource utilisation
- Deploy virtual machines to create isolated environments for applications and services
- Manage and monitor virtual machines to ensure availability and performance
Configuring Windows SharePoint Services 3.0Real unit · Cambridge OCR
This unit provides learners with the knowledge to deploy, monitor, and administer Windows SharePoint Services 3.0. You'll configure security settings, manage customisation, and set up the necessary network infrastructure to support effective SharePoint Services operation.
What you'll be able to do
- Deploy Windows SharePoint Services 3.0 (WSS)
- Monitor the performance of Windows SharePoint Services
- Configure security settings for Windows SharePoint Services
- Administer Windows SharePoint Services effectively
- Manage customisation options within Windows SharePoint Services
- Configure the network infrastructure to support Windows SharePoint Services
Configuring Windows Small Business Server 2008Real unit · Cambridge OCR
You'll learn to configure and maintain Windows Small Business Server 2008, including hardware and software deployment, migration, system and service availability, remote access, user and computer management, collabouration, and messaging.
What you'll be able to do
- Deploy Hardware for Small Business Server (SBS) Servers
- Deploy Software for Small Business Server (SBS) Servers
- Migrate to SBS 2008
- Deploy Hardware for Computers on the Network
- Deploy Software for Computers on the Network
- Maintain Systems Availability
- Maintain Services Availability
- Maintain Remote Access
- Maintain Users
- Maintain Computers
- Maintain Collaboration
- Maintain Messaging
Customer careReal unit · Cambridge OCR
You'll explore customer care by analysing different customer types and their requirements, managing customer expectations, and researching workplace cultures. The unit develops communication skills to interact professionally with diverse customers in various contexts.
What you'll be able to do
- Analyse different customer types and their specific requirements
- Effectively manage customer expectations in various situations
- Research and identify the varying workplace cultures that exist within organisations
- Apply appropriate communication techniques to interact effectively with customers
Customer careReal unit · Cambridge OCR
This unit develops learners' ability to identify different customer types and their needs while adhering to professional workplace conduct. You'll apply various communication methods effectively in customer interactions.
What you'll be able to do
- Identify different types of customers and understand their specific requirements
- Understand the standards of appropriate conduct expected in a professional workplace environment
- Apply different types of communication methods effectively in customer interactions
Data Representation and Manipulation for ITReal unit · Cambridge OCR
You'll develop the ability to manipulate data within IT applications using real numbers, integers, co-ordinate systems, vectors, linear transformations, and simple functions. The unit also covers the application of Boolean algebra to solve problem situations.
What you'll be able to do
- Manipulate real numbers and integers within IT applications
- Use co-ordinate systems and vectors in IT contexts
- Apply linear transformations within IT systems
- Use simple functions in IT applications
- Apply basic algebraic operations to solve IT-related problems
- Apply Boolean algebra to analyse and solve problem situations in IT
Deploying and Maintaining Windows Vista Client and 2007 Microsoft Office System DesktopsReal unit · Cambridge OCR
You'll learn to deploy and maintain Windows Vista clients and the 2007 Microsoft Office System. The unit includes configuring automated installations, using deployment tools, managing application compatibility, and handling user state migration.
What you'll be able to do
- Deploy the 2007 Microsoft Office System to client desktops.
- Configure Windows Vista automated installation settings for efficient deployment.
- Deploy Windows Vista operating system to client desktops.
- Use Business Desktop Deployment (BDD) Workbench to manage desktop deployments.
- Use the Application Compatibility Toolkit to resolve application compatibility issues.
- Manage user state migration during operating system deployments.
Designing and Developing Enterprise Applications Using the Microsoft .NET Framework 3.5Real unit · Cambridge OCR
It teaches you to design, develop, test, deploy, and maintain enterprise applications using Microsoft .NET Framework 3.5. You'll analyse requirements, design application frameworks and components, and apply design patterns to support enterprise solutions.
What you'll be able to do
- Envisage and design an enterprise application using the Microsoft .NET Framework 3.5
- Design and develop an application framework using the Microsoft .NET Framework 3.5
- Design application components using the Microsoft .NET Framework 3.5
- Stabilise and test an application developed using the Microsoft .NET Framework 3.5
- Migrate, deploy, and maintain an application developed using the Microsoft .NET Framework 3.5
Designing and Developing Windows Applications Using the Microsoft .NET Framework 3.5Real unit · Cambridge OCR
This unit focuses on designing Windows applications using the Microsoft .NET Framework 3.5. You'll validate application designs, plan data management, user interaction, security, deployment, and optimise application performance.
What you'll be able to do
- Validate an application design against specifications
- Plan data management
- Plan user interaction and presentation strategy
- Design security implementation
- Plan application deployment and maintenance
- Design the application architecture
- Design for optimised performance
Designing, Deploying, and Managing a Network Solution for a Small- and Medium-Sized BusinessReal unit · Cambridge OCR
It teaches you to analyse the IT environment of small- to medium-sized businesses, design appropriate network solutions, and install, configure, support, and expand Windows Small Business Server 2003 networks according to requirements.
What you'll be able to do
- Analyse the existing IT environment of a small- or medium-sized business to identify needs and challenges
- Design a business technology solution for a small- or medium-sized business, considering its specific requirements and budget
- Install and configure Windows Small Business Server 2003, including its core components and services
- Support and maintain Windows Small Business Server 2003, ensuring its stability and security
- Expand the Windows Small Business Server 2003 network by adding new users, devices, and services
- Install and configure Windows Server 2003 in conjunction with Windows Small Business Server 2003 to provide additional functionality
Designing, Implementing, and Managing Microsoft Windows MobileReal unit · Cambridge OCR
You'll learn to design, implement, and manage Microsoft Windows Mobile devices, including provisioning, device management via Exchange Server, messaging infrastructure configuration, network connectivity, application management, and mobile device security.
What you'll be able to do
- Configure Provisioning for mobile devices, including setting up automatic configuration and deployment processes.
- Manage Devices by Using Exchange Server, including configuring policies, managing security settings, and tracking device usage.
- Configure a Messaging Infrastructure for mobile devices, including email, SMS, and instant messaging.
- Design a Mobile Infrastructure, including planning network connectivity, security measures, and device management strategies.
- Configure Network Connectivity for mobile devices, including Wi-Fi, cellular data, and VPN connections.
- Manage Mobile Applications, including deploying, updating, and securing applications on mobile devices.
- Implement Security for Mobile Devices, including password policies, encryption, and remote wipe capabilities.
Developing Business Process and Integration Solutions Using Microsoft BizTalk ServerReal unit · Cambridge OCR
It teaches you to plan, develop, debug, and deploy Microsoft BizTalk Server applications. You'll analyse business requirements and technical constraints to design integration and business process solutions, implement business rules, and enable business activity monitoring.
What you'll be able to do
- Plan a BizTalk application, taking into account business requirements and technical constraints
- Develop and debug an integration application using Microsoft BizTalk Server
- Develop and debug a business process application using Microsoft BizTalk Server
- Implement business rules within a BizTalk application to automate decision-making
- Enable business activity monitoring to track and analyse the performance of BizTalk applications
- Deploy a BizTalk application to a production environment, ensuring its stability and scalability
Hardware installationReal unit · Cambridge OCR
You'll identify and describe ICT hardware components and their functions, plan hardware installations, and carry out installation tasks. The unit emphasises practical skills in assessing requirements, planning, and safely installing hardware components.
What you'll be able to do
- Identify and describe the hardware components and functionality of an ICT system, including processors, memory, storage, and peripherals.
- Plan the installation of an ICT system, taking into account factors such as power requirements, space constraints, and network connectivity.
- Carry out the planned installation of hardware components, following safety procedures and manufacturer's instructions.
Hardware installationReal unit · Cambridge OCR
This unit provides knowledge of ICT hardware components and their functions. You'll develop and justify installation plans, carry out hardware installations, and evaluate the process to identify potential issues and improvements.
What you'll be able to do
- Understand the different hardware components of an ICT system and their functionality
- Develop a detailed plan for the installation of hardware components, providing justification for the chosen approach
- Carry out the installation of hardware components according to the developed plan
- Evaluate the completed hardware installation, identifying any issues and suggesting improvements
Implementing Microsoft Internet Security and Acceleration (ISA) Server 2004Real unit · Cambridge OCR
This unit covers planning, installing, configuring, and managing Microsoft Internet Security and Acceleration (ISA) Server 2004. You'll manage web caching, firewall policies, remote network connectivity, and monitor server activity.
What you'll be able to do
- Plan and Install Microsoft Internet Security and Acceleration (ISA) Server 2004
- Install and Configure Client Computers to work with ISA Server 2004
- Configure and Manage Microsoft Internet Security and Acceleration (ISA) Server 2004
- Configure Web Caching within ISA Server 2004
- Configure Firewall Policy within ISA Server 2004
- Configure and Manage Remote Network Connectivity using ISA Server 2004
- Monitor and Report on ISA Server 2004 Activity
Implementing a Microsoft SQL Server 2008 DatabaseReal unit · Cambridge OCR
It teaches you to implement and manage Microsoft SQL Server 2008 databases. You'll create tables and views, implement programming objects, perform queries, work with additional components including XML data, and gather performance information.
What you'll be able to do
- Implement tables and views within a Microsoft SQL Server 2008 database
- Implement programming objects, such as stored procedures and functions, within a Microsoft SQL Server 2008 database
- Work with query fundamentals to retrieve and manipulate data
- Apply additional query techniques to optimise data retrieval and manipulation
- Work with additional SQL Server components to enhance database functionality
- Work with XML data within a Microsoft SQL Server 2008 database
- Gather performance information to optimise database performance
Implementing and Administering Security in a Microsoft Windows Server 2003 NetworkReal unit · Cambridge OCR
It teaches you to implement, manage, and troubleshoot security policies and patch management in a Microsoft Windows Server 2003 network. You'll configure Group Policy Objects, manage user permissions, and monitor security logs.
What you'll be able to do
- Implement security policies within a Microsoft Windows Server 2003 network environment
- Manage security policies within a Microsoft Windows Server 2003 network environment
- Troubleshoot security policies within a Microsoft Windows Server 2003 network environment
- Implement a patch management infrastructure within a Microsoft Windows Server 2003 network environment
- Manage a patch management infrastructure within a Microsoft Windows Server 2003 network environment
- Troubleshoot a patch management infrastructure within a Microsoft Windows Server 2003 network environment
- Implement security measures for network communications within a Microsoft Windows Server 2003 network environment
- Manage security measures for network communications within a Microsoft Windows Server 2003 network environment
- Troubleshoot security measures for network communications within a Microsoft Windows Server 2003 network environment
- Plan authentication, authorisation, and Public Key Infrastructure (PKI) within a Microsoft Windows Server 2003 network environment
- Configure authentication, authorisation, and Public Key Infrastructure (PKI) within a Microsoft Windows Server 2003 network environment
- Troubleshoot authentication, authorisation, and Public Key Infrastructure (PKI) within a Microsoft Windows Server 2003 network environment
Implementing and Maintaining Microsoft SQL Server 2008Real unit · Cambridge OCR
This unit equips learners with skills to implement and maintain Microsoft SQL Server 2008. You'll install and configure SQL Server, maintain databases, manage security, perform data tasks, monitor performance, and implement high availability solutions.
What you'll be able to do
- Install and configure Microsoft SQL Server 2008 according to specified requirements
- Maintain SQL Server instances to ensure their ongoing stability and performance
- Manage SQL Server security to protect data and prevent unauthorised access
- Maintain a SQL Server database, including tasks such as backups and recovery
- Perform data management tasks within SQL Server, such as importing, exporting, and transforming data
- Monitor and troubleshoot SQL Server to identify and resolve performance issues
- Optimise SQL Server performance to ensure efficient data processing
- Implement high availability solutions for SQL Server to minimise downtime
Implementing and Managing Microsoft Exchange Server 2003Real unit · Cambridge OCR
This unit provides learners with the skills to implement, configure, manage, and troubleshoot Microsoft Exchange Server 2003. You'll manage mailboxes, public folders, connectors, security settings, and monitor the Exchange organisation and supporting technologies.
What you'll be able to do
- Install Exchange Server 2003
- Configure Exchange Server 2003
- Troubleshoot Exchange Server 2003
- Manage Exchange Server computers
- Monitor Exchange Server computers
- Troubleshoot Exchange Server computers
- Manage the Exchange organisation
- Monitor the Exchange organisation
- Troubleshoot the Exchange organisation
- Manage security in the Exchange environment
- Manage technologies that support Exchange Server 2003
- Monitor technologies that support Exchange Server 2003
Implementing, Managing, and Maintaining a Windows Server 2003 Network InfrastructureReal unit · Cambridge OCR
You'll learn to implement, manage, and maintain essential network infrastructure services within a Windows Server 2003 environment. The unit covers IP addressing, name resolution, network security, routing, remote access, and overall network infrastructure maintenance.
What you'll be able to do
- Implement, manage and maintain IP addressing within a Windows Server 2003 network infrastructure.
- Implement, manage, and maintain name resolution services within a Windows Server 2003 network infrastructure.
- Implement, manage, and maintain network security measures within a Windows Server 2003 network infrastructure.
- Implement, manage, and maintain routing and remote access services within a Windows Server 2003 network infrastructure.
- Maintain a network infrastructure to ensure optimal performance and reliability.
Implementing, Managing, and Troubleshooting Microsoft Office Live Communications Server 2005Real unit · Cambridge OCR
You'll learn to prepare infrastructure, install, configure, and manage Microsoft Office Live Communications Server 2005. The unit covers implementing remote access, federation, server management, and client configuration to maintain communication services.
What you'll be able to do
- Prepare the Infrastructure to Deploy Live Communications Server 2005, including hardware, software, and network requirements.
- Install Live Communications Server 2005, including configuring server settings and integrating with existing infrastructure.
- Implement Remote User Access and Federation, including configuring access for remote users and integrating with other communication systems.
- Manage a Live Communication Server Infrastructure, including monitoring server performance, troubleshooting issues, and managing user accounts.
- Configure Microsoft Office Communicator 2005, including user settings, communication preferences, and integration with other applications.
Information managementReal unit · Cambridge OCR
This unit provides learners with an understanding of information management principles within an IT environment. You'll explore data storage, security, backup, and recovery requirements and apply these principles in practical IT settings.
What you'll be able to do
- Understand the principles of information management within an IT environment
- Understand the requirements for supporting the management of information in the IT environment
- Apply the principles of information management in a practical IT environment
- Carry out their defined role and responsibilities in the information management area
Information managementReal unit · Cambridge OCR
You'll develop an understanding of information management principles and their application within an IT environment. The unit emphasises data storage, security, recovery, and individual responsibility for maintaining information asset integrity.
What you'll be able to do
- Understand the principles of information management within an IT environment
- Understand the requirements for supporting the management of information in the IT environment
- Apply the principles of information management in the IT environment to identified tasks
- Understand individual responsibility for the security and integrity of information assets
Installing, Configuring and Administering MS Windows 2000 ProfessionalReal unit · Cambridge OCR
It teaches you to install, configure, and administer Microsoft Windows 2000 Professional. You'll manage resources, hardware devices, system performance, desktop environments, and network protocols to maintain operational systems.
What you'll be able to do
- Install Windows 2000 Professional operating system.
- Implement and conduct administration of resources within Windows 2000 Professional.
- Implement, manage, and troubleshoot hardware devices and drivers within Windows 2000 Professional.
- Monitor and optimise system performance and reliability within Windows 2000 Professional.
- Configure and troubleshoot the desktop environment within Windows 2000 Professional.
- Implement, manage, and troubleshoot network protocols and services within Windows 2000 Professional.
- Implement, monitor, and troubleshoot security within Windows 2000 Professional.
Installing, Configuring and Administering MS Windows XP ProfessionalReal unit · Cambridge OCR
This unit equips learners with skills to install, configure, and administer Microsoft Windows XP Professional. You'll manage system resources, troubleshoot hardware, optimise performance, and configure user accounts and desktop environments.
What you'll be able to do
- Install Windows XP Professional according to best practices
- Implement and conduct administration of resources within Windows XP Professional
- Implement, manage, monitor, and troubleshoot hardware devices and drivers within Windows XP Professional
- Monitor and optimise system performance and reliability of Windows XP Professional
- Configure and troubleshoot the desktop environment within Windows XP Professional
- Implement, manage, and troubleshoot network protocols and services within Windows XP Professional
- Configure, manage and troubleshoot security settings within Windows XP Professional
Installing, Configuring, and Administering Microsoft Internet Security and Acceleration (ISA) Server 2000, Enterprise EditionReal unit · Cambridge OCR
You'll learn to install, configure, administer, and troubleshoot Microsoft ISA Server 2000 Enterprise Edition. The unit covers configuring ISA services, managing policies and rules, client deployment, and monitoring server usage.
What you'll be able to do
- Install ISA Server
- Configure ISA Server Services
- Troubleshoot ISA Server Services
- Configure Policies and Rules within ISA Server
- Manage Policies and Rules within ISA Server
- Troubleshoot Policies and Rules within ISA Server
- Deploy the Client Computer for ISA Server
- Configure the Client Computer for ISA Server
- Troubleshoot the Client Computer for ISA Server
- Monitor ISA Server Use
- Manage ISA Server Use
- Analyse ISA Server Use
Installing, Configuring, and Administering Microsoft SQL Server 2000 Enterprise EditionReal unit · Cambridge OCR
It teaches you to install, configure, manage, monitor, and troubleshoot Microsoft SQL Server 2000 Enterprise Edition. You'll gain practical skills in database creation, security management, data extraction, and transformation.
What you'll be able to do
- Install and configure SQL Server 2000
- Create SQL Server 2000 Databases
- Manage SQL Server 2000 Databases
- Monitor SQL Server 2000 Databases
- Troubleshoot SQL Server 2000 Databases
- Extract and transform data with SQL Server 2000
- Manage SQL Server 2000 Security
- Monitor SQL Server 2000 Security
- Manage SQL Server 2000
- Monitor SQL Server 2000
- Troubleshoot SQL Server 2000
Interconnecting Cisco Networking Devices (CCNA Parts 3 and 4)Real unit · Cambridge OCR
You'll gain knowledge of Cisco network technologies and develop skills to plan, design, implement, operate, and troubleshoot simple networks. The unit focuses on applying Cisco technologies to create secure and scalable network solutions.
What you'll be able to do
- Know the main technologies used in Cisco networks, including their functions and applications.
- Plan and design simple networks using Cisco technology, considering factors such as scalability and security.
- Implement and operate simple networks using Cisco devices and configurations.
- Troubleshoot simple networks to identify and resolve common issues.
Introduction to Cisco Networking Technologies (CCNA parts 1 and 2)Real unit · Cambridge OCR
This unit introduces learners to Cisco networking technologies, enabling them to implement, operate, and provide basic support for simple Cisco networks. You'll identify key devices, troubleshoot common issues, and document network configurations.
What you'll be able to do
- Know the main features of IT networks related to Cisco technology.
- Provide basic support to simple Cisco networks.
- Implement and operate simple Cisco networks.
MS 70-271 - Supporting Users and Troubleshooting a Microsoft Windows XP Operating SystemReal unit · Cambridge OCR
You'll learn to install, manage, and troubleshoot Microsoft Windows XP operating systems. The unit covers installation methods, user account management, resource access troubleshooting, hardware device configuration, and desktop environment support.
What you'll be able to do
- Install a Windows Desktop Operating System
- Manage access to resources on a Windows Desktop Operating System
- Troubleshoot access to resources on a Windows Desktop Operating System
- Configure hardware devices and drivers on a Windows Desktop Operating System
- Troubleshoot hardware devices and drivers on a Windows Desktop Operating System
- Configure the desktop environment on a Windows Desktop Operating System
- Configure the user environment on a Windows Desktop Operating System
- Troubleshoot the desktop environment on a Windows Desktop Operating System
- Troubleshoot the user environment on a Windows Desktop Operating System
MS 70-272 - Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating SystemReal unit · Cambridge OCR
This unit focuses on configuring and troubleshooting desktop applications on Microsoft Windows XP. You'll learn to resolve usability and customisation issues, configure application settings, manage connectivity, and ensure application security.
What you'll be able to do
- Configure applications on a Microsoft Windows XP operating system
- Troubleshoot applications on a Microsoft Windows XP operating system
- Resolve issues related to application usability on a Microsoft Windows XP operating system
- Resolve issues related to application customisation on a Microsoft Windows XP operating system
- Configure connectivity for applications on a Microsoft Windows XP operating system
- Troubleshoot connectivity for applications on a Microsoft Windows XP operating system
- Configure application security on a Microsoft Windows XP operating system
MTA: Database Administration FundamentalsReal unit · Cambridge OCR
This unit provides learners with an understanding of core database concepts, including relational and non-relational models, data types, keys, relationships, and database object creation and manipulation. You'll also cover data storage and database administration.
What you'll be able to do
- Understand core database concepts, including database models, data types, and relationships
- Create database objects, such as tables, views, and indexes, using appropriate tools and techniques
- Manipulate data within a database, including inserting, updating, and deleting records
- Understand data storage mechanisms, including file systems, storage devices, and backup strategies
- Administer a database, including user management, security configuration, and performance tuning
MTA: Networking FundamentalsReal unit · Cambridge OCR
You'll gain a comprehensive understanding of network infrastructures, hardware components, and protocols. The unit covers identification of network types and topologies, functions of network hardware, and the purpose and operation of network protocols and services.
What you'll be able to do
- Demonstrate an understanding of network infrastructures, including different network types and topologies
- Identify and describe the functions of various network hardware components
- Explain the purpose and operation of common network protocols and services
MTA: Security FundamentalsReal unit · Cambridge OCR
This unit provides foundational knowledge of security layers, operating system security features, network security protocols, and security software. You'll explore defence in depth concepts and methods to mitigate common security vulnerabilities.
What you'll be able to do
- Understand the concept of security layers
- Understand operating system security features and vulnerabilities
- Understand network security protocols and technologies
- Understand the purpose and function of security software
MTA: Software Development FundamentalsReal unit · Cambridge OCR
This unit provides learners with foundational knowledge of software development, covering core programming concepts, object-oriented programming principles, software development methodologies, and an introduction to web and desktop application development.
What you'll be able to do
- Demonstrate an understanding of core programming concepts, including data types, control structures, and algorithms
- Demonstrate an understanding of object-oriented programming principles, including classes, objects, and inheritance
- Demonstrate an understanding of general software development methodologies, including the software development lifecycle
- Demonstrate an understanding of web application development concepts, including HTML, CSS, and JavaScript
- Demonstrate an understanding of desktop application development concepts, including user interfaces and event handling
- Demonstrate an understanding of database concepts, including relational databases and SQL
MTA: Web Development FundamentalsReal unit · Cambridge OCR
It teaches you to programme, troubleshoot, debug, and deploy web applications using appropriate technologies. You'll gain experience working with data, services, client-side scripting, and configuring web applications for deployment.
What you'll be able to do
- Programme web applications using appropriate technologies
- Work with data and services in web applications
- Troubleshoot web applications to identify and resolve issues
- Debug web applications to ensure correct functionality
- Work with client-side scripting languages to enhance web application functionality
- Configure web applications for deployment
- Deploy web applications to a suitable environment
MTA: Windows Development FundamentalsReal unit · Cambridge OCR
You'll understand Windows programming fundamentals, including processes, threads, and memory management. The unit covers creating Windows Forms and Services applications, accessing data within these applications, and deploying them to target environments.
What you'll be able to do
- Understand Windows programming basics, including core concepts and terminology
- Create Windows Forms applications with a graphical user interface
- Create Windows Services applications that run in the background
- Access data in a Windows Forms application using appropriate data access techniques
- Deploy a Windows application to a target environment
Maintaining equipment and IT systemsReal unit · Cambridge OCR
This unit provides learners with knowledge of routine preventative and remedial maintenance procedures for equipment and IT systems. You'll understand health and safety requirements and develop skills to diagnose and repair component faults.
What you'll be able to do
- Understand routine preventative maintenance procedures for equipment components and sub-assemblies.
- Understand routine remedial maintenance procedures for equipment components and sub-assemblies.
- Understand health and safety procedures when carrying out routine maintenance.
- Understand health and safety procedures when carrying out remedial maintenance.
- Diagnose component faults for identified tasks.
- Locate component faults for identified tasks.
- Repair component faults for identified tasks.
Maintaining equipment and IT systemsReal unit · Cambridge OCR
You'll understand routine preventative and remedial maintenance procedures for equipment components and sub-assemblies, including health and safety compliance. The unit also develops skills to diagnose, locate, and repair component faults effectively.
What you'll be able to do
- Perform routine preventative maintenance procedures for equipment components and sub-assemblies
- Perform routine remedial maintenance procedures for equipment components and sub-assemblies
- Comply with health and safety procedures for carrying out routine maintenance
- Comply with health and safety procedures for carrying out remedial maintenance
- Diagnose component faults for identified tasks
- Locate component faults for identified tasks
- Repair component faults for identified tasks
Management and prioritisation of own scheduleReal unit · Cambridge OCR
It teaches you to plan and manage their own workload effectively, prioritising tasks and monitoring progress to meet deadlines. You'll also identify opportunities for professional development and understand the impact of relevant legislation and regulations on their work.
What you'll be able to do
- Plan and manage own workload effectively to meet deadlines
- Identify opportunities for professional development to enhance skills and knowledge
- Understand the implications of relevant legislation and regulations on assigned tasks
Managing and Maintaining a Windows Server 2003 EnvironmentReal unit · Cambridge OCR
You'll learn to manage and maintain a Windows Server 2003 environment, including physical and logical device management, user and group administration, resource access control, server maintenance, and disaster recovery implementation.
What you'll be able to do
- Manage physical devices
- Maintain physical devices
- Manage logical devices
- Maintain logical devices
- Manage users
- Manage computers
- Manage groups
- Manage access to resources
- Maintain access to resources
- Manage a server environment
- Maintain a server environment
- Manage and implement disaster recovery
Microsoft .NET Framework - Application Development FoundationReal unit · Cambridge OCR
This unit develops skills in creating applications using the Microsoft .NET Framework, focusing on system types, collections, service processes, threading, and application domains. You'll also embed configuration, diagnostic, management, and installation features within applications.
What you'll be able to do
- Develop applications that use system types and collections within the .NET Framework.
- Implement service processes, threading, and application domains in a .NET Framework application.
- Embed configuration, diagnostic, management, and installation features into a .NET Framework application.
- Implement serialization and input/output functionality in a .NET Framework application.
- Improve the security of .NET Framework applications by using the .NET Framework security features.
- Implement interoperability, reflection, and mailing functionality in a .NET Framework application.
- Implement globalization, drawing, and text manipulation functionality in a .NET Framework application.
Microsoft .NET Framework 2.0 - Distributed Application DevelopmentReal unit · Cambridge OCR
You'll develop distributed applications using the Microsoft .NET Framework 2.0, including creating and accessing XML Web Services, configuring web service applications, implementing remoting applications, and using asynchronous calls and messaging.
What you'll be able to do
- Create and access XML Web Services within the Microsoft .NET Framework 2.0.
- Configure and customise a Web Service application to meet specific requirements.
- Create, configure, and deploy remoting applications using the Microsoft .NET Framework 2.0.
- Implement asynchronous calls and remoting events within a distributed application.
- Implement Web Services Enhancements (WSE) 3.0 to improve web service capabilities.
- Create and access a serviced component and utilise message queuing within the Microsoft .NET Framework 2.0.
Microsoft .NET Framework 2.0 - Web-Based Client DevelopmentReal unit · Cambridge OCR
You'll learn to create and program web-based client applications using the Microsoft .NET Framework. The unit covers data integration with ADO.NET and XML, custom web control development, application deployment, and implementing authentication and authorisation.
What you'll be able to do
- Create and program a Web application using appropriate technologies and frameworks to meet specified requirements
- Integrate data in a Web application by using ADO.NET, XML, and data-bound controls, ensuring data is accessible and properly displayed
- Create custom Web controls to extend the functionality and appearance of the Web application
- Trace, configure, and deploy Web applications, ensuring they are properly installed and run on target servers
- Customise and personalise a Web application to meet individual user preferences and needs
- Implement authentication and authorisation mechanisms to secure the Web application and protect sensitive data
- Create ASP.NET mobile Web applications that are optimised for viewing on mobile devices
Microsoft .NET Framework 2.0 – Windows-Based Client DevelopmentReal unit · Cambridge OCR
It teaches you to develop Windows-based client applications using Microsoft .NET Framework 2.0. You'll create user interfaces, integrate data, implement printing and reporting, enhance usability, and apply asynchronous programming techniques.
What you'll be able to do
- Create a user interface for a Windows Forms application by using standard controls from the .NET Framework 2.0
- Integrate data into a Windows Forms application using appropriate data access techniques
- Implement printing and report functionality within a Windows Forms application
- Enhance the usability of a Windows Forms application through effective design and user interaction
- Implement asynchronous programming techniques to improve the user experience in a Windows Forms application
- Develop custom Windows Forms controls to extend the functionality of the user interface
- Configure and deploy Windows Forms applications to end-users
Microsoft .NET Framework 3.5 – Windows Communication Foundation Application DevelopmentReal unit · Cambridge OCR
This unit covers the development and management of services using Microsoft .NET Framework 3.5 Windows Communication Foundation. You'll create, expose, deploy, secure, consume, and administer WCF services, gaining skills in service lifecycle management and instrumentation.
What you'll be able to do
- Create Services using Microsoft .NET Framework 3.5 – Windows Communication Foundation
- Expose and Deploy Services using Microsoft .NET Framework 3.5 – Windows Communication Foundation
- Instrument and Administer Services using Microsoft .NET Framework 3.5 – Windows Communication Foundation
- Consume Services using Microsoft .NET Framework 3.5 – Windows Communication Foundation
- Secure Services using Microsoft .NET Framework 3.5 – Windows Communication Foundation
- Manage the Service Life Cycle using Microsoft .NET Framework 3.5 – Windows Communication Foundation
Microsoft .NET Framework 3.5 – Windows Presentation Foundation Application DevelopmentReal unit · Cambridge OCR
You'll learn to create and customise Windows Presentation Foundation (WPF) applications using the .NET Framework 3.5. The unit covers user interface design with XAML, event handling, data binding, appearance customisation, and application configuration for deployment.
What you'll be able to do
- Create a Windows Presentation Foundation (WPF) application
- Build user interfaces using WPF tools and techniques
- Add and manage content within a WPF application
- Bind WPF elements to data sources for dynamic content display
- Customise the appearance of WPF applications to meet design specifications
- Configure and deploy WPF applications for distribution and use
Microsoft .NET Framework 3.5 – Windows Workflow Foundation Application DevelopmentReal unit · Cambridge OCR
You'll learn to create, host, and communicate with workflows using Microsoft .NET Framework 3.5 Windows Workflow Foundation. The unit covers custom activity creation, rule application, transaction management, and runtime service management.
What you'll be able to do
- Create and host workflows using the Microsoft .NET Framework 3.5 – Windows Workflow Foundation
- Communicate with workflows to exchange data and control execution
- Create and configure custom activities to extend workflow functionality
- Apply rules and conditions to control workflow execution paths
- Manage transactions and compensations within workflows to ensure data integrity
- Create and manage runtime services to support workflow execution
Microsoft .NET Framework 3.5, ADO.NET Application DevelopmentReal unit · Cambridge OCR
This unit provides learners with skills to connect to, query, modify, and synchronise data using Microsoft .NET Framework 3.5 and ADO.NET. You'll also perform object relational mapping with the Entity Framework to interact with data sources.
What you'll be able to do
- Connect to data sources using appropriate methods and technologies
- Select and query data from various data sources effectively
- Modify data within data sources, ensuring data integrity
- Synchronise data between different data sources to maintain consistency
- Work with disconnected data, enabling offline access and data manipulation
- Perform object relational mapping by using the Entity Framework to interact with databases
Microsoft .NET Framework 3.5, Windows Forms Application DevelopmentReal unit · Cambridge OCR
This unit equips learners to design and develop Windows Forms applications using the .NET Framework 3.5. You'll create user interfaces with standard controls, integrate data, implement printing and reporting, enhance usability, and apply asynchronous programming techniques.
What you'll be able to do
- Create a User Interface (UI) for a Windows Forms Application by using standard controls to meet specified design requirements
- Integrate data from various sources into a Windows Forms Application, ensuring data integrity and accessibility
- Implement printing and report functionality within a Windows Forms Application, enabling users to generate hard copies and summaries of data
- Enhance the usability of a Windows Forms Application through intuitive design, clear navigation, and user-friendly features
- Implement asynchronous programming techniques to improve the user experience by preventing the application from freezing during long-running operations
- Develop custom Windows Forms controls to extend the functionality and appearance of the application
- Configure and deploy Windows Forms Applications, ensuring they are properly installed and run on target systems
Microsoft Office Groove 2007, ConfiguringReal unit · Cambridge OCR
You'll gain skills to manage Microsoft Office Groove 2007 environments, including workspace creation and administration, account and domain management, server installation and administration, client deployment, and interpreting communications within Groove.
What you'll be able to do
- Manage Groove Workspaces, including creating, configuring, and administering workspaces for collaboration.
- Maintain Groove Accounts, including user account management, permissions, and security settings.
- Manage the Groove Domain, including domain configuration, policies, and security settings.
- Install Groove Servers, including planning, configuring, and deploying Groove servers.
- Administer Groove Servers, including monitoring server performance, troubleshooting issues, and managing server resources.
- Deploy the Groove Client, including planning, configuring, and deploying the Groove client software to users.
- Interpret Groove Communications, including understanding and analysing communication logs and data within the Groove environment.
Microsoft Office PerformancePoint Server 2007, ApplicationsReal unit · Cambridge OCR
You'll learn to configure and utilise Microsoft Office PerformancePoint Server 2007 for business performance management. The unit includes configuring dimensions, models, business roles, rules, and developing Excel Add-In forms and dashboards.
What you'll be able to do
- Configure Dimensions within Microsoft Office PerformancePoint Server 2007
- Configure Models within Microsoft Office PerformancePoint Server 2007
- Configure Business Roles and Process Management within Microsoft Office PerformancePoint Server 2007
- Develop Business Rules within Microsoft Office PerformancePoint Server 2007
- Build Microsoft Office Excel Add-In Forms and Reports using PerformancePoint Server 2007
- Develop Dashboards using Microsoft Office PerformancePoint Server 2007
- Install PerformancePoint Server
Microsoft Office Project 2007, Managing ProjectsReal unit · Cambridge OCR
It teaches you to manage projects using Microsoft Office Project 2007. You'll configure software options, set up projects, estimate and schedule tasks, allocate resources, and update and report on project performance.
What you'll be able to do
- Configure Tools and Options within Microsoft Office Project 2007
- Set Up a Project within Microsoft Office Project 2007
- Estimate, Schedule, and Budget Tasks within Microsoft Office Project 2007
- Resource Project Plans within Microsoft Office Project 2007
- Update and Report on Project Performance using Microsoft Office Project 2007
Microsoft Office Project Server 2007, Managing ProjectsReal unit · Cambridge OCR
You'll learn to manage projects using Microsoft Office Project Server 2007. The unit covers project initiation, planning, execution, monitoring, control, and managing Project Professional and Project Web Access environments.
What you'll be able to do
- Initiate projects effectively using Microsoft Office Project Server 2007.
- Plan projects comprehensively within the Microsoft Office Project Server 2007 environment.
- Execute projects according to the project plan using Microsoft Office Project Server 2007.
- Monitor and control projects, tracking progress and managing issues within Microsoft Office Project Server 2007.
- Manage Project Professional and PWA (Project Web Access) environments to support project management activities.
Microsoft Office SharePoint Server 2007 – Application DevelopmentReal unit · Cambridge OCR
It teaches you to manage enterprise content within Microsoft Office SharePoint Server 2007, including organising content, implementing version control, and auditing for compliance. You'll also create business intelligence solutions and integrate business data using the Business Data Catalog.
What you'll be able to do
- Manage enterprise content effectively within Microsoft Office SharePoint Server 2007
- Audit Windows SharePoint Services content by using a custom policy to ensure compliance
- Create business intelligence solutions by using Office SharePoint Server 2007 to support decision-making
- Integrate business data with Office SharePoint Server 2007 by using the Business Data Catalog (BDC) to provide a unified view of information
- Access Office SharePoint Server 2007 Application Platform Services to extend functionality
- Search data effectively by using the Search Service within Office SharePoint Server 2007
- Target content based on audience membership to deliver personalised experiences
- Customise functionality by using profiles to tailor the user experience
Microsoft Office Visio 2007, Application DevelopmentReal unit · Cambridge OCR
You'll learn to deploy and customise Microsoft Office Visio 2007 solutions, work with external data sources, develop Visio libraries, automate diagrams, and publish them effectively within a specified environment.
What you'll be able to do
- Deploy Visio solutions effectively within a specified environment
- Work with external data sources to enhance Visio diagrams
- Develop Visio libraries for re-use in multiple diagrams
- Automate Visio diagrams using scripting or other automation techniques
- Publish and view Visio diagrams using appropriate methods
Microsoft SQL Server 2005 - Implementation and MaintenanceReal unit · Cambridge OCR
You'll learn to install, configure, and maintain Microsoft SQL Server 2005. The unit covers implementing high availability and disaster recovery, supporting data consumers, maintaining databases, and monitoring server performance.
What you'll be able to do
- Install and configure SQL Server 2005 according to specified requirements
- Implement high availability and disaster recovery solutions for SQL Server 2005
- Support data consumers by providing access to SQL Server 2005 databases
- Maintain databases within SQL Server 2005 to ensure optimal performance and data integrity
- Monitor and troubleshoot SQL Server 2005 performance to identify and resolve issues
- Create and implement database objects within SQL Server 2005 to meet application requirements
Microsoft Virtual Earth 6.0, Application DevelopmentReal unit · Cambridge OCR
You'll learn to retrieve, analyse, and display location solution data using Microsoft Virtual Earth 6.0. The unit also covers administering the location platform and customising map displays for effective visualisation.
What you'll be able to do
- Retrieve location solution data effectively
- Analyse location data accurately
- Display location solution data clearly
- Administer your location platform efficiently
- Manipulate the map effectively
- Create and customise the map display appropriately
Microsoft Windows Mobile 5.0 - Application DevelopmentReal unit · Cambridge OCR
It teaches you to develop Windows Mobile applications using the Microsoft .NET Compact Framework 2.0. You'll design user interfaces, integrate data through file systems, ADO.NET, and XML, and manage data using Microsoft SQL Server 2005 Everywhere Edition.
What you'll be able to do
- Develop Mobile Applications by Using the Microsoft .NET Compact Framework 2.0
- Design a Windows Mobile User Interface
- Develop a Windows Mobile User Interface
- Integrate Data in a Windows Mobile-Based Application by Using File System
- Integrate Data in a Windows Mobile-Based Application by Using ADO.NET
- Integrate Data in a Windows Mobile-Based Application by Using XML
- Manage Data by Using Microsoft SQL Server 2005 Everywhere Edition
- Develop Communication capabilities in Windows Mobile-Based Applications
- Develop Connection capabilities in Windows Mobile-Based Applications
- Implement Interoperability features in Windows Mobile-Based Applications
- Implement Platform-Specific Features in Windows Mobile-Based Applications
- Optimise Windows Mobile Based Applications
- Package Windows Mobile Based Applications
- Deploy Windows Mobile Based Applications
Microsoft Windows SharePoint Services 3.0 – Application DevelopmentReal unit · Cambridge OCR
This unit covers deployment of Windows SharePoint Services and custom components, creation of site and feature provisioning components, and development of SharePoint components using the .NET Framework. You'll gain skills to manage metadata and workflows within SharePoint.
What you'll be able to do
- Deploy Windows SharePoint Services and custom components
- Create site and feature provisioning components within Windows SharePoint Services
- Create metadata and workflow provisioning components within Windows SharePoint Services
- Develop Windows SharePoint Services components by using the .NET Framework
Networking principlesReal unit · Cambridge OCR
This unit provides knowledge of networking principles, including physical and logical topologies, the OSI model, and the Internet Protocol Suite (TCP/IP). You'll understand different network structures and their advantages and disadvantages.
What you'll be able to do
- Understand physical topologies
- Understand logical topologies
- Understand physical systems
- Understand logical systems
- Understand the Open System Interconnection (OSI) model
- Understand the Internet Protocol Suite (TCP/IP)
Networking principlesReal unit · Cambridge OCR
You'll gain foundational knowledge of networking principles, including the OSI model, TCP/IP suite, network topologies, transmission systems, and media access control methods. The unit covers advantages and disadvantages of different network types.
What you'll be able to do
- Know the OSI model.
- Know the TCP/IP suite.
- Know different network topologies.
- Know different transmission systems.
- Know the advantages of different types of network.
- Know the disadvantages of different types of network.
- Know media access control methods used in local area networks.
Oracle Academy : Data DesignReal unit · Cambridge OCR
This unit introduces learners to database systems and data design within organisational contexts. You'll design entity relationship diagrams and create normalised data structures to optimise data storage and retrieval.
What you'll be able to do
- Understand the context of database systems and data design within organisations
- Design an entity relationship diagram to represent data requirements
- Create a normalised data structure to optimise data storage and retrieval
Oracle Academy : Database Design and Programming with SQLReal unit · Cambridge OCR
This unit provides learners with an understanding of SQL functions and the ability to construct Data Manipulation Language (DML) and Data Definition Language (DDL) statements. You'll also create data views and manage database integrity through constraints and validation rules.
What you'll be able to do
- Understand the purpose and application of different SQL functions within database management systems.
- Construct Data Manipulation Language (DML) statements to modify data within a database.
- Construct Data Definition Language (DDL) statements to define and manage the structure of a database.
- Construct data views to present data in a specific format or for specific users.
- Manage database integrity through constraints, validation rules, and transaction management.
Oracle Academy : Database Programming with PL/SQLReal unit · Cambridge OCR
You'll gain a comprehensive understanding of PL/SQL principles and develop skills to construct PL/SQL code and structures. The unit covers procedures, functions, triggers, and packages for effective database management and manipulation.
What you'll be able to do
- Understand PL/SQL principles, including its syntax, data types, and control structures
- Construct PL/SQL code to perform various database operations
- Construct PL/SQL structures such as procedures, functions, triggers, and packages
Organisation and planning of workloadReal unit · Cambridge OCR
This unit covers the organisation and planning of workload, including prioritising tasks, creating schedules, and applying time management techniques. You'll learn to manage resources effectively, improve personal performance, and understand relevant legislation and regulations affecting their role.
What you'll be able to do
- Plan and manage workload effectively, prioritising tasks and meeting deadlines.
- Evaluate own performance and identify areas for improvement.
- Identify relevant Legislation and Regulations that affect your role within an organisation.
Planning and Maintaining a Microsoft Windows Server 2003 Network InfrastructureReal unit · Cambridge OCR
This unit covers planning and implementing server roles such as Active Directory Domain Services, DNS, DHCP, and file servers within a Microsoft Windows Server 2003 network infrastructure. You'll learn to plan and maintain network security, routing, remote access, and server availability.
What you'll be able to do
- Plan and implement server roles within a Microsoft Windows Server 2003 network infrastructure.
- Plan and implement server security measures to protect the network from threats.
- Plan, implement, and maintain a network infrastructure using Microsoft Windows Server 2003.
- Plan, implement, and maintain routing and remote access services within the network.
- Plan, implement, and maintain server availability to ensure business continuity.
- Plan and maintain network security protocols and procedures.
- Plan, implement, and maintain a security infrastructure to protect sensitive data and resources.
Pre-Installing for OEMs Windows Vista and Server operating systemsReal unit · Cambridge OCR
You'll learn to prepare, customise, and deploy Windows Vista and Server operating systems using the OEM Pre-Installation Kit (OPK). The unit covers creating and modifying configuration sets, capturing and auditing images, and image maintenance.
What you'll be able to do
- Prepare the OEM Pre-Installation Kit (OPK) environment for pre-installing operating systems
- Create and modify configuration sets to customise the operating system installation
- Capture and audit images to ensure quality and compliance
- Deploy and test images to verify functionality and performance
- Perform image maintenance on existing images to address issues and apply updates
Principles of ICT system and data securityReal unit · Cambridge OCR
This unit introduces learners to common threats to ICT systems and data, protection methods including firewalls, and the application of cryptography. You'll gain foundational knowledge to identify risks and implement security measures for ICT environments.
What you'll be able to do
- Identify and describe common types of threat to ICT systems and data, including malware, phishing, and social engineering.
- Describe methods to protect ICT systems, including firewalls, anti-virus software, and access controls.
- Explain the applications of cryptography to ICT systems and data, including encryption, digital signatures, and hashing.
Principles of ICT system and data securityReal unit · Cambridge OCR
You'll gain knowledge of common threats to ICT systems and data, including malware, phishing, and social engineering. The unit covers protective measures such as firewalls, antivirus software, and the application of cryptography.
What you'll be able to do
- Understand the common types of threats to ICT systems and data, including malware, phishing, and social engineering
- Understand how to protect ICT systems from threats through measures such as firewalls, antivirus software, and access controls
- Understand the applications of cryptography to ICT systems and data, including encryption, digital signatures, and hashing
Pro: Designing and Developing ASP.NET Applications Using the Microsoft .NET Framework 3.5Real unit · Cambridge OCR
You'll design and develop ASP.NET applications using the Microsoft .NET Framework 3.5. The unit covers control implementation, presentation design, data access, solution structuring, architecture extension, and application of security principles.
What you'll be able to do
- Design and implement controls within an ASP.NET application
- Design the presentation and layout of an ASP.NET application
- Access data and services within an ASP.NET application
- Establish a robust ASP.NET solution structure
- Leverage and extend ASP.NET architecture
- Apply security principles when designing and developing ASP.NET applications
Service deliveryReal unit · Cambridge OCR
This unit covers the operational activities involved in managing service events, preparing for service operations under supervision, and monitoring progress and completion. You'll also understand organisational standards and procedures relevant to service delivery.
What you'll be able to do
- Understand the operational activities involved in managing service events
- Understand how to prepare for designated service operations activities under supervision
- Monitor the progress and completion of designated service operational activities effectively
- Understand organisational standards and procedures for service operations, ensuring alignment with professional, ethical, and legal standards
Service deliveryReal unit · Cambridge OCR
You'll understand operational procedures and stakeholder roles in service events. The unit covers planning, implementing, and maintaining service operation activities and supporting future decisions for effective service delivery.
What you'll be able to do
- Understand the operational procedures for service events
- Identify relevant stakeholders for service events
- Plan service operation activities
- Implement service operation activities
- Maintain the service operation plan for the service operational activities
- Support future decisions for service operations from the analysis of historical information
Software design fundamentalsReal unit · Cambridge OCR
You'll study fundamental principles of software design such as modularity, abstraction, and encapsulation. The unit covers the application of design techniques and the importance of design patterns within the software development lifecycle.
What you'll be able to do
- Understand the principles of software design
- Apply the techniques of software design
Software testingReal unit · Cambridge OCR
This unit covers software testing strategies and techniques, including black box, white box, and grey box methods. You'll gain knowledge of when each strategy is appropriate and contribute effectively to the test process of a software solution.
What you'll be able to do
- Know about testing strategies.
- Know about testing techniques.
- Contribute to a test process for a software solution.
Software testingReal unit · Cambridge OCR
You'll understand various software testing strategies and techniques, including black box, white box, and unit testing. The unit teaches you to manage a test process, including planning, execution, and reporting on software solutions.
What you'll be able to do
- Understand different software testing strategies and techniques, including black box testing, white box testing, and unit testing
- Manage a test process for a software solution, including planning, execution, and reporting
Supplier managementReal unit · Cambridge OCR
You'll gain knowledge and skills to manage suppliers within an organisation. The unit covers identifying products and suppliers, developing and maintaining agreements and relationships, and ensuring compliance with organisational and regulatory requirements.
What you'll be able to do
- Identify the existing products for an organisation.
- Identify the existing suppliers for an organisation.
- Understand how to develop agreements with partners and suppliers.
- Understand how to maintain agreements with partners and suppliers.
- Understand how to develop relationships with partners and suppliers.
- Understand how to maintain relationships with partners and suppliers.
- Understand the need to comply with organisation requirements.
- Understand the need to comply with regulatory requirements.
- Monitor preferred IT/Technology supplier performance.
- Review preferred IT/Technology supplier performance.
Supplier managementReal unit · Cambridge OCR
You'll explore IT/technology supplier management procedures and techniques, understanding how to develop and maintain agreements and relationships with suppliers. The unit also covers compliance with organisational and regulatory requirements in supplier management.
What you'll be able to do
- Know how existing procedures are applied in IT/technology supplier management activities
- Know how existing techniques are applied in IT/technology supplier management activities
- Understand how to develop agreements with IT/Technology partners and suppliers
- Understand how to maintain agreements with IT/Technology partners and suppliers
- Understand how to develop relationships with IT/Technology partners and suppliers
- Understand how to maintain relationships with IT/Technology partners and suppliers
- Understand the need to comply with organisational IT/technology requirements
- Understand the need to comply with regulatory IT/technology requirements
- Monitor preferred IT/Technology partner performance
- Review preferred IT/Technology partner performance
- Monitor preferred IT/Technology supplier performance
- Review preferred IT/Technology supplier performance
Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating SystemReal unit · Cambridge OCR
This unit covers the configuration, troubleshooting, and resolution of usability and customisation issues for desktop applications on Microsoft Windows XP. You'll develop skills in installing, updating, and securing applications, as well as managing connectivity and application settings.
What you'll be able to do
- Configure applications on a Microsoft Windows XP operating system
- Troubleshoot applications on a Microsoft Windows XP operating system
- Resolve issues related to application usability on a Microsoft Windows XP operating system
- Resolve issues related to application customisation on a Microsoft Windows XP operating system
- Configure connectivity for applications on a Microsoft Windows XP operating system
- Troubleshoot connectivity for applications on a Microsoft Windows XP operating system
- Configure application security on a Microsoft Windows XP operating system
Supporting Users and Troubleshooting a Microsoft Windows XP Operating SystemReal unit · Cambridge OCR
You'll develop the ability to install and support a Microsoft Windows XP operating system, manage user accounts and groups, and troubleshoot access to resources. The unit also covers configuring and resolving hardware device and driver issues, as well as desktop and user environment troubleshooting.
What you'll be able to do
- Install a Windows Desktop Operating System
- Manage access to resources on a Windows Desktop Operating System
- Troubleshoot access to resources on a Windows Desktop Operating System
- Configure hardware devices and drivers on a Windows Desktop Operating System
- Troubleshoot hardware devices and drivers on a Windows Desktop Operating System
- Configure the desktop environment on a Windows Desktop Operating System
- Configure the user environment on a Windows Desktop Operating System
- Troubleshoot the desktop environment on a Windows Desktop Operating System
- Troubleshoot the user environment on a Windows Desktop Operating System
Supporting and Troubleshooting Applications on a Windows Vista Client for Consumer Support TechniciansReal unit · Cambridge OCR
This unit develops learners' skills to support and troubleshoot Windows Vista client applications. You'll install, upgrade, customise, and configure Windows Vista, including security, networking, and device management, as well as troubleshoot and repair system issues.
What you'll be able to do
- Install Windows Vista
- Upgrade Windows Vista
- Customise Windows Vista settings post-installation
- Configure Windows Vista settings post-installation
- Configure Windows Vista security
- Configure networking on Windows Vista
- Troubleshoot networking on Windows Vista
- Repair networking on Windows Vista
- Install devices on Windows Vista
- Configure devices on Windows Vista
- Troubleshoot devices on Windows Vista
- Repair devices on Windows Vista
- Troubleshoot Windows Vista
- Repair Windows Vista
Supporting and Troubleshooting Applications on a Windows Vista Client for Enterprise Support TechniciansReal unit · Cambridge OCR
It teaches you to deploy, manage, maintain, and troubleshoot Windows Vista clients in enterprise settings. You'll configure security, networking, and desktop applications to ensure system performance and compliance with organisational policies.
What you'll be able to do
- Deploy Windows Vista on a client machine
- Manage Windows Vista security settings
- Maintain systems that run Windows Vista
- Configure networking on a Windows Vista client
- Troubleshoot networking issues on a Windows Vista client
- Support desktop applications running on Windows Vista
- Maintain desktop applications running on Windows Vista
Systems ArchitectureReal unit · Cambridge OCR
You'll gain a comprehensive understanding of computer systems architecture, focusing on data representation methods such as binary and hexadecimal, operating environment functions, and communication processes in distributed systems and networks.
What you'll be able to do
- Describe the representation of information within a computer system, including binary, hexadecimal, and other relevant formats.
- Explain the purpose and functions of an operating environment, and demonstrate its use for common tasks.
- Explain the communication processes involved in distributed operating systems and computer networks, including protocols and architectures.
Systems ArchitectureReal unit · Cambridge OCR
This unit covers systems architecture, including information representation within computers, CPU processing, memory roles, and communication in distributed systems and networks. You'll develop effective use of current operating environments.
What you'll be able to do
- Understand the representation of information within a computer
- Understand the way information is processed within a computer
- Make effective use of the operating environment of current computer systems
- Know the communication process in distributed operating systems
- Know the communication process in computer networks
- Know distributed applications in mainframe systems
- Know transaction processing in mainframe systems
Telecommunications principlesReal unit · Cambridge OCR
You'll study telecommunications principles including alternating current circuits, line impairments, transmission line characteristics, digital signal transmission, and analogue modulation processes, providing foundational knowledge for telecommunications systems.
What you'll be able to do
- Explain the principles of alternating current (AC) circuits, including voltage, current, resistance, and impedance.
- Describe the effects of line impairments on a transmitted signal, such as attenuation, distortion, and noise.
- Apply the characteristics of transmission lines, including impedance matching and signal propagation.
- Explain the transmission of digital signals over transmission media, including encoding and modulation techniques.
- Describe the process of modulating an analogue carrier frequency using digital signals, including various modulation schemes.
- Apply the process of multiplexing digital and analogue signals over transmission media, including time-division and frequency-division multiplexing.
Telecommunications principlesReal unit · Cambridge OCR
This unit provides learners with an understanding of telecommunications principles, including the electromagnetic spectrum, telecommunication circuits, transmission lines, digital and analogue signal transmission, and signal conversion processes.
What you'll be able to do
- Understand the electromagnetic spectrum as applied to telecommunications
- Know the relationship between telecommunication circuits and transmission lines and their effect on a digital signal
- Know how binary information is transmitted as a digital signal
- Understand how an analogue signal is converted to a digital signal
- Demonstrate an understanding of signal multiplexing
Upgrading Your MCDST Certification to MCITP Enterprise SupportReal unit · Cambridge OCR
You'll learn to upgrade MCDST certification to MCITP Enterprise Support, focusing on Windows Vista. The unit covers installation, configuration, troubleshooting, security management, networking, and application management within the Windows Vista environment.
What you'll be able to do
- Install Windows Vista operating system on a computer.
- Configure and troubleshoot post-installation system settings in Windows Vista.
- Manage Windows Vista security features to protect the system from threats.
- Configure and troubleshoot networking settings in Windows Vista.
- Configure and troubleshoot applications included with Windows Vista.
- Manage and maintain systems that are running Windows Vista to ensure optimal performance.
- Configure and troubleshoot mobile computing features in Windows Vista.
Upgrading Your MCSA on Windows Server 2003 to Windows Server 2008, Technology SpecialistReal unit · Cambridge OCR
It teaches you to upgrade their MCSA certification from Windows Server 2003 to Windows Server 2008 Technology Specialist level. It covers configuring and maintaining Active Directory roles, certificate services, IP addressing, network access, and infrastructure monitoring.
What you'll be able to do
- Configure additional Active Directory server roles within a Windows Server 2008 environment.
- Maintain the Active Directory environment to ensure its stability, security, and performance.
- Configure Active Directory Certificate Services for secure authentication and encryption.
- Configure IP addressing and services to ensure proper network communication.
- Configure network access to control user access to network resources.
- Monitor and manage a network infrastructure to identify and resolve potential issues.
VM Ware Master Enterprise AdministrationReal unit · Cambridge OCR
You'll gain an understanding of virtualisation principles and technologies, managing complex virtualised environments, and deploying vSphere solutions. The unit covers administration of vSphere enterprise components, including storage and resource management.
What you'll be able to do
- Understand virtualisation principles
- Manage complex virtualised environments
- Deploy vSphere solutions
- Administer vSphere enterprise components
VM Ware Master Enterprise DesignReal unit · Cambridge OCR
You'll understand virtualisation principles and data centre components, enabling them to design and implement virtualisation environments. The unit covers server, networking, and storage functions within data centres to meet design specifications.
What you'll be able to do
- Understand the fundamental principles of virtualisation
- Understand the function of different data centre components
- Design a virtualisation environment that meets specified requirements
- Implement a virtualisation design according to the design specifications
Visual Studio 2005 Team Foundation ServerReal unit · Cambridge OCR
This unit provides learners with the knowledge and skills to install, configure, and administer Microsoft Team Foundation Server. You'll manage user access, version control, work item types, team builds, and project reporting.
What you'll be able to do
- Install and configure Microsoft Team Foundation Server according to specified requirements
- Administer Team Foundation Server instances and team projects to manage access and resources
- Administer Team Foundation Server version control to track changes and manage code
- Administer work item types and process templates to standardise workflows
- Administer a team build to automate the software development process
- Manage team project reporting and documentation to ensure effective communication and knowledge sharing
Visual Studio 2005 Tools for the Microsoft Office SystemReal unit · Cambridge OCR
This unit provides learners with knowledge to deploy and secure Visual Studio 2005 Tools for the Microsoft Office System solutions. You'll work with data integration, XML, and develop both application-level and document-level Office solutions.
What you'll be able to do
- Deploy Visual Studio 2005 Tools for the Microsoft Office System (VSTO) solutions
- Secure Visual Studio 2005 Tools for the Microsoft Office System (VSTO) solutions
- Work with data in a VSTO solution
- Integrate XML in Office applications
- Develop application-level solutions using VSTO
- Develop document-level solutions using VSTO
Web FundamentalsReal unit · Cambridge OCR
You'll gain foundational knowledge of web architecture, including client-server models, web browsers, servers, and network protocols. The unit also covers technologies used in website development and implementation of specified web components.
What you'll be able to do
- Describe web architecture and components, including clients, servers, and networks.
- Explain the technologies used to build and operate websites, including HTML, CSS, JavaScript, and server-side scripting languages.
- Implement specified components of a website, using appropriate technologies and coding practices.
Web developmentReal unit · Cambridge OCR
You'll understand web architecture, components such as HTML, CSS, and JavaScript, and technologies used to build and operate websites. The unit includes developing website specifications and implementing website elements.
What you'll be able to do
- Understand web architecture
- Understand web components
- Understand the technologies that can be used to build a website
- Understand the technologies that can be used to operate a website
- Develop a web-site specification
- Implement elements of a web-site
Windows 7, ConfiguringReal unit · Cambridge OCR
It teaches you to install, upgrade, migrate, and deploy Windows 7 in various environments. You'll configure hardware, applications, network connectivity, access to resources, mobile computing, and monitor system performance.
What you'll be able to do
- Describe the processes involved in installing, upgrading, and migrating to Windows 7
- Explain the methods for deploying Windows 7 in different environments
- Configure hardware and applications within a Windows 7 environment
- Configure network connectivity settings in Windows 7
- Configure access to resources, such as files and printers, in Windows 7
- Configure mobile computing features in Windows 7
- Monitor and maintain systems that run Windows 7 to ensure optimal performance
Windows 7, Enterprise Desktop AdministratorReal unit · Cambridge OCR
This unit equips learners with the skills to plan and manage Windows 7 client deployments in an enterprise environment. You'll design standard images, client configurations, deployment strategies, and application packages to ensure consistent and efficient management.
What you'll be able to do
- Plan and manage a client life cycle strategy for Windows 7 deployments
- Design a standard image for Windows 7 clients to ensure consistency and efficiency
- Design client configurations for Windows 7 to meet specific user and organisational needs
- Design a Windows 7 client deployment strategy, considering various deployment methods
- Design application packages for deployment to Windows 7 clients, ensuring compatibility and ease of installation
Windows 7, Enterprise Desktop Support TechnicianReal unit · Cambridge OCR
You'll learn to identify and resolve desktop application and networking issues in a Windows 7 environment. The unit also covers system management, maintenance, and support for mobile users.
What you'll be able to do
- Identify the cause of desktop application issues
- Resolve desktop application issues
- Identify the cause of networking issues
- Resolve networking issues
- Manage systems that run Windows 7 Client
- Maintain systems that run Windows 7 Client
- Support mobile users
Windows Server 2008, Enterprise AdministratorReal unit · Cambridge OCR
It teaches you to plan and design network and application services within a Windows Server 2008 environment. You'll design identity and access management components and develop strategies for business continuity and data availability.
What you'll be able to do
- Plan network and application services to meet organisational requirements
- Design core identity and access management components for a secure IT infrastructure
- Design support identity and access management components to enhance security and control
- Design systems and processes for business continuity and data availability in case of disruptions
Windows Server 2008, Server AdministratorReal unit · Cambridge OCR
You'll learn to plan, deploy, manage, monitor, and maintain Windows Server 2008 environments. The unit covers hardware and software selection, network configuration, application provisioning, and business continuity planning.
What you'll be able to do
- Plan for server deployment, including hardware requirements, operating system selection, and network configuration
- Plan for server management, including user account management, security policies, and software updates
- Monitor and maintain servers, including performance monitoring, log analysis, and troubleshooting
- Plan application and data provisioning, including software installation, data migration, and storage allocation
- Plan for business continuity and high availability, including backup and recovery strategies, failover mechanisms, and disaster recovery planning
Windows Server Administration FundamentalsReal unit · Cambridge OCR
You'll gain foundational knowledge of Windows Server administration, including server installation processes, hardware and software requirements, server roles, Active Directory functions, storage solutions, performance management, and routine maintenance.
What you'll be able to do
- Understand the principles of server installation
- Understand the requirements for server installation
- Understand the different server roles available
- Understand the purpose and function of Active Directory
- Understand different storage solutions for servers
- Understand how to manage server performance
- Understand how to undertake server maintenance
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Advanced data representation and manipulation for ITAsset managementAsset managementCisco Discovery Designing and Supporting Computer NetworksCisco Discovery Introducing Routing and Switching in the EnterpriseCisco Discovery Networking for Home and Small BusinessCisco Discovery Working at a Small-to-Medium Business or ISPCisco Entrepreneur : Growing a business
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
OCR Level 2 Award in ICT Systems and Principles for Practitioners (PROCOM) (QCF)
- Direct secure operations and conduct vulnerability assessments
- Manage operational information security management activities
- Monitor and control information management operations
- Perform Operating System Hardening
Where this can lead
Asset Management Coordinator
Your journey starts here with a solid foundation in asset management. With dedication, curiosity, and a commitment to learning, there are countless exciting paths you can take within Operations and beyond. We're here to support your growth every step of the way.
See the whole journey →Opens the roleAsset Management CoordinatorOne of the jobs this qualification is a route intoSee the role →Opens the roleAsset ManagerOne of the jobs this qualification is a route into · 2 near-identical records folded inSee the role →Opens the roleSenior International Desktop Support TechnicianOne of the jobs this qualification is a route intoSee the role →Opens the roleSenior Asset CoordinatorOne of the jobs this qualification is a route intoSee the role →Opens the roleLead Desktop Support EngineerOne of the jobs this qualification is a route intoSee the role →Opens the roleSecurity Compliance AssociateOne of the jobs this qualification is a route intoSee the role →Future FluencyAll ten future skillsSee how every unit is contextualised by the tenExplore →
Showing 6 roles, drawn from 17 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
Direct secure operations and conduct vulnerability assessmentsManage operational information security management activitiesMonitor and control information management operationsPerform Operating System Hardening
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Applied to your work in any of these jobs
Which job do you mean?
This unit enables learners to apply advanced mathematical techniques such as matrix operations, series, probability, recursions, and graph theory to solve IT-related problems. Learners will develop skills in data representation, analysis, and manipulation within IT contexts.
How the thinking builds
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for OCR Level 2 Award in ICT Systems and Principles for Practitioners (PROCOM) (QCF)
133 units in this credential, in the order it lists them, awarded by Cambridge OCR.
- Advanced data representation and manipulation for IT
- Asset management
- Cisco Discovery Designing and Supporting Computer Networks
- Cisco Discovery Introducing Routing and Switching in the Enterprise
- Cisco Discovery Networking for Home and Small Business
- Cisco Discovery Working at a Small-to-Medium Business or ISP
and 127 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
Why this matters: AI can already remember and understand for you. What it can’t do is
take your real problem and judge the right call. So the only learning worth paying
for is the learning that takes you to the top. That’s exactly what a tutor doing it with
you, on your real work, is for.
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.