Pearson BTEC Level 3 Diploma in IT (QCF)

What you'll be able to do

• Understand the techniques and development processes involved in creating 2D animation
• Devise a 2D animation concept, including storyboarding, character design, and soundtrack planning
• Produce a 2D animation with a soundtrack, utilising appropriate software and techniques
• Evaluate audience responses to own 2D animation work, identifying areas for improvement and future development

What you'll be able to do

• Understand the underlying theory and diverse applications of 3D modelling in various industries
• Understand the different types of 3D modelling techniques and software available
• Devise detailed 3D models based on specific requirements and design specifications
• Plan and structure 3D modelling projects effectively
• Create realistic and visually appealing 3D models following industry best practise
• Use appropriate software tools and techniques to create, texture, and render 3D models
• Optimise 3D models for different platforms and applications

What you'll be able to do

• Explain how human resources are managed within a business
• Describe the purpose of managing physical and technological resources within a business
• Identify how to access different sources of finance for a business
• Interpret financial statements to assess business performance

What you'll be able to do

• Understand the principles of routing services, including routing protocols and routing algorithms.
• Implement an Enhanced Interior Gateway Routing Protocol (EIGRP)-based solution for network routing.
• Implement an Open Shortest Path First (OSPF)-based solution for network routing.
• Understand the manipulation of routing updates, including route filtering and route aggregation.
• Understand path control mechanisms, including policy-based routing and traffic engineering.
• Implement a Border Gateway Protocol (BGP) solution for Internet Service Provider (ISP) connectivity.
• Implement routing facilities for branch offices and mobile workers, including VPNs and remote access solutions.
• Implement IPv6 in an enterprise network, including addressing, routing, and security considerations.

What you'll be able to do

• Understand the analysis of an Enterprise Campus Architecture, including its components and design considerations.
• Implement VLANs in Campus Networks, configuring and managing VLANs for network segmentation and security.
• Implement Spanning Tree Protocol (STP) to prevent network loops and ensure network stability.
• Implement inter-VLAN Routing to enable communication between different VLANs.
• Understand High Availability and Redundancy in a Campus Network, including techniques for ensuring network uptime and resilience.
• Understand Campus Infrastructure Security, including security measures to protect the network from threats and vulnerabilities.
• Understand the preparation of the Campus Infrastructure for Advanced Services, such as voice and video applications.

What you'll be able to do

• Plan maintenance schedules for complex enterprise networks.
• Understand the processes involved in troubleshooting complex enterprise networks.
• Implement maintenance tools and applications for network upkeep.
• Implement troubleshooting tools and applications for network fault resolution.
• Maintain campus switched solutions to ensure optimal performance.
• Troubleshoot campus switched solutions to resolve network issues.
• Maintain routing solutions to ensure efficient data transmission.
• Troubleshoot routing solutions to address routing-related problems.
• Maintain addressing services to ensure proper network addressing.
• Troubleshoot addressing services to resolve addressing conflicts or errors.
• Maintain network performance to ensure optimal network speed and efficiency on converged networks.
• Troubleshoot network performance issues on converged networks to identify and resolve bottlenecks.
• Maintain network security implementations to protect against security threats.
• Troubleshoot network security implementations to address security vulnerabilities.
• Maintain integrated, complex enterprise networks to ensure seamless operation.
• Troubleshoot integrated, complex enterprise networks to resolve complex network problems.

What you'll be able to do

• Design a network infrastructure that meets specified requirements and constraints
• Implement a prototype network according to the design specifications
• Maintain a prototype network, troubleshooting and resolving issues as they arise

What you'll be able to do

• Configure a switched infrastructure, including VLANs, spanning tree protocol, and other relevant technologies.
• Test and troubleshoot a routed and switched infrastructure, identifying and resolving network issues effectively.
• Understand traffic filtering techniques and be able to implement a traffic filtering solution to enhance network security and performance.

What you'll be able to do

• Understand the different types of network systems and devices commonly used in home and small business environments.
• Understand how different network technologies operate and communicate with each other.
• Understand basic network security principles and their impact on the user experience.
• Configure network devices for cross-network communication.
• Troubleshoot cross-network communication issues to ensure seamless connectivity.

What you'll be able to do

• Identify and understand different routing protocols and their applications within a network
• Configure a router to communicate effectively with a WAN infrastructure, ensuring proper connectivity and data transmission
• Test and troubleshoot a network system to identify and resolve connectivity issues and performance bottlenecks
• Implement address management strategies to ensure efficient allocation and utilisation of network addresses

What you'll be able to do

• Implement a Wide Area Network (WAN) according to a given design specification
• Test a WAN implementation to verify its functionality and troubleshoot any identified issues
• Plan security measures for a WAN to protect it from unauthorised access and cyber threats
• Evaluate the performance of a WAN and implement appropriate security and network address management technologies to optimise its operation

What you'll be able to do

• Configure a switched network infrastructure, including VLANs and trunking protocols.
• Configure VLANs to segment network traffic and improve security.
• Configure trunk links to carry traffic for multiple VLANs.
• Test and troubleshoot a VLAN infrastructure to ensure proper functionality.
• Identify and resolve common VLAN configuration issues.
• Enable a VLAN Trunk Protocol (VTP) client/server structure to operate and manage a LAN efficiently.
• Configure VTP to manage VLAN information across multiple switches.
• Monitor VTP traffic and troubleshoot VTP-related issues.
• Understand the operation of wireless systems, including wireless standards and security protocols.
• Understand the different types of wireless networks and their applications.
• Understand the security considerations for wireless networks.

What you'll be able to do

• Know the diverse types of network systems and devices that are commonly used in modern network infrastructures
• Know how different network technologies operate and communicate with each other to facilitate data transmission
• Understand the Open Systems Interconnection (OSI) model and the Transmission Control Protocol/Internet Protocol (TCP/IP) suite and their relationship to the operation of network systems
• Configure a workstation for connection to a network, including setting up network protocols and security parameters
• Design a sub-network scheme, including IP addressing and subnetting, to meet specific network requirements
• Recommend improvements to an existing network infrastructure based on performance analysis and security considerations

What you'll be able to do

• Identify different routing protocols used in network environments.
• Understand the function and operation of various routing protocols.
• Configure a router to effectively communicate with a Wide Area Network (WAN) infrastructure.
• Test a network system to identify potential faults.
• Troubleshoot a network system to resolve identified faults.
• Evaluate the quality of communication within a network system.

What you'll be able to do

• Understand the fundamental hardware principles that underpin a computer system
• Safely assemble a range of computer systems, ensuring correct component installation and configuration
• Maintain a range of computer systems and their components, including troubleshooting and replacement
• Maintain operating system components, including updates, drivers, and system configuration
• Maintain security components, including anti-virus software, firewalls, and user access controls
• Maintain network communication for a computer system, including configuring network settings and troubleshooting connectivity issues

What you'll be able to do

• Understand the principles of managing computer systems, including resource allocation, performance monitoring, and security management.
• Manage the support of operating systems, including installation, configuration, troubleshooting, and updates, and understand security requirements.
• Maintain a networked system, including monitoring network performance, troubleshooting connectivity issues, and implementing security measures.

What you'll be able to do

• Explain the fundamentals of Cascading Style Sheets (CSS)
• Explain the fundamentals of scripting languages
• Control the layout of web pages using CSS
• Develop interactive web pages

What you'll be able to do

• Understand the communication principles underpinning computer networks, including protocols, standards, and network topologies.
• Know the main elements of data communications systems, including hardware components, software applications, and communication channels.
• Implement different forms of network communications, including configuring network devices, troubleshooting connectivity issues, and ensuring data integrity.

What you'll be able to do

• Understand the personal attributes and qualities that are highly valued by employers in the IT sector
• Understand the importance of professionalism and ethical behaviour in the workplace
• Understand the principles of effective communication, including verbal, non-verbal, and written communication
• Understand the importance of active listening and providing constructive feedback
• Use IT tools and software to communicate effectively with colleagues, clients, and stakeholders
• Create professional documents, presentations, and emails
• Address personal development needs by identifying areas for improvement and setting goals
• Create a personal development plan and track progress towards achieving goals

What you'll be able to do

• Use personal computer components effectively, demonstrating knowledge of their functions and compatibility.
• Understand personal computer troubleshooting techniques, repair procedures, and maintenance schedules.
• Understand operating systems, including their installation, configuration, and management.
• Understand basic networking fundamentals, including network topologies, protocols, and security.
• Understand security concepts and technology related to personal computers, including malware protection, firewalls, and data encryption.
• Understand operational considerations when working with personal computers, including safety procedures, environmental factors, and ergonomic principles.

What you'll be able to do

• Understand computer hardware components, their functions, and compatibility considerations
• Understand the principles of operating systems, including installation, configuration, and troubleshooting (specifically Microsoft Windows 2000, Windows XP Professional, XP Home, XP MediaCenter, Windows Vista Home, Home Premium, Business and Ultimate)
• Understand networking concepts, including network topologies, protocols, and troubleshooting techniques
• Understand computer security principles, including threats, vulnerabilities, and security measures

What you'll be able to do

• Know the standard installation procedure for Linux operating systems.
• Manage Linux based client systems effectively.
• Configure system settings, network services and access rights within a Linux environment.
• Implement appropriate security options to protect Linux systems.
• Complete comprehensive documentation relating to Linux system administration.
• Know the hardware components that are typically found in Linux client and server systems.

What you'll be able to do

• Understand media and topologies used in network infrastructure
• Understand Protocols and Standards relevant to network communication
• Understand Network Implementation methodologies and best practises
• Carry out network support tasks effectively.

What you'll be able to do

• Understand general security concepts related to information technology
• Recognise and understand communication security protocols and methods
• Understand and differentiate infrastructure security components and configurations
• Understand and apply the basics of cryptography for data protection
• Understand and apply the basics of cryptography for data protection
• Understand operational and organisational security policies and procedures

What you'll be able to do

• Know general server hardware components and their functions
• Install a server operating system and related software
• Configure a server to meet specific requirements
• Upgrade a server's hardware and software components
• Proactively maintain a server to ensure optimal performance and reliability
• Protect the server environment from security threats and data loss
• Troubleshoot and identify server problems effectively
• Know the components of a disaster recovery plan for servers and how to implement it

What you'll be able to do

• Explain the principles of computer game design
• Generate ideas for a computer game concept
• Prepare comprehensive game design documentation
• Present a game concept effectively to stakeholders

What you'll be able to do

• Understand different types of game platform available.
• Understand the hardware technologies used in different game platforms.
• Understand the software technologies used in different game platforms.
• Connect and configure different game platforms and devices to enable gameplay.

What you'll be able to do

• Identify different types of network systems and protocols
• Describe the key components used in networking
• Explain the services provided by network systems
• Implement security measures to protect networked systems

What you'll be able to do

• Understand the function and interrelationship of the key components of computer systems, including hardware and software.
• Recommend appropriate computer systems, including hardware and software configurations, to meet specific business requirements.
• Set up and maintain computer systems, including installing software, configuring hardware, and troubleshooting common issues.

What you'll be able to do

• Understand how data can be represented within computer systems, including different data types and encoding methods.
• Understand the functions of key computer system components, such as the CPU, memory, and input/output devices.
• Understand the principles of processor operations, including instruction fetching, decoding, and execution.

What you'll be able to do

• Understand the types and uses of animation in various contexts, such as entertainment, education, and marketing.
• Know the software techniques used in animation, including keyframing, motion capture, and rendering.
• Design and implement digital animations, using appropriate software and techniques.

What you'll be able to do

• Configure Domain Name System (DNS) for Active Directory
• Configure the Active Directory infrastructure
• Configure additional Active Directory server roles
• Create and maintain Active Directory objects
• Maintain the Active Directory environment
• Configure Active Directory Certificate Services

What you'll be able to do

• Configure IP addressing and related services within a Windows Server 2008 network infrastructure
• Configure name resolution services within a Windows Server 2008 network infrastructure
• Configure network access controls and permissions within a Windows Server 2008 network infrastructure
• Configure file and print services within a Windows Server 2008 network infrastructure
• Monitor and manage a Windows Server 2008 network infrastructure to ensure optimal performance and security

What you'll be able to do

• Understand the requirements of control systems, including their purpose, components, and applications
• Know how data is represented in control systems, including analogue and digital signals, and data encoding methods
• Understand control loop operation, including feedback mechanisms, set points, and error correction
• Design control systems to meet specified requirements, considering factors such as accuracy, stability, and response time
• Implement control systems using appropriate hardware and software tools, ensuring correct configuration and operation

What you'll be able to do

• Know modelling methodologies used in data analysis and design, including their strengths, weaknesses, and appropriate applications.
• Understand logical data modelling principles, including entity-relationship diagrams, data normalisation, and data integrity constraints.
• Produce logical data models based on given requirements, using appropriate modelling techniques and tools.
• Implement and test logical data models within a database management system, ensuring data accuracy and consistency.

What you'll be able to do

• Understand the features and characteristics of relational databases, including tables, relationships, and keys.
• Design, create, and populate a relational database, using appropriate data types and constraints.
• Test a relational database to ensure data integrity, functionality, and performance.

What you'll be able to do

• Plan Microsoft Exchange Server 2007 upgrades and migrations, considering compatibility and data integrity
• Plan for high availability implementation in Microsoft Exchange Server 2007 to ensure business continuity
• Plan the Exchange topology deployment, taking into account organisational structure and network infrastructure
• Plan messaging security and compliance implementation to protect sensitive information and meet regulatory requirements
• Plan for messaging environment maintenance, including patching, backups, and disaster recovery

What you'll be able to do

• Design a comprehensive database strategy that aligns with business requirements.
• Design database tables, ensuring data integrity and efficient storage.
• Design programming objects to facilitate data access and manipulation.
• Design a transaction and concurrency strategy to maintain data consistency.
• Design an XML strategy for data exchange and integration.
• Design queries that optimise performance and efficiency.
• Design a database structure that ensures optimal performance and scalability.

What you'll be able to do

• Design and plan messaging services, considering factors such as user needs, security, and scalability
• Design and plan server high availability solutions to ensure business continuity
• Design and plan coexistence and migration strategies for transitioning to new messaging systems
• Define policies and security procedures to protect messaging systems and data

What you'll be able to do

• Validate an application design against specified requirements and constraints to ensure it meets the intended purpose.
• Plan data management strategies for a Windows application, considering data storage, retrieval, and security.
• Plan user interaction and presentation strategies to create a user-friendly and intuitive application interface.
• Design security implementation measures to protect the application and its data from unauthorised access and threats.
• Plan application deployment and maintenance procedures to ensure smooth installation, updates, and ongoing support.
• Design the application architecture, defining the structure, components, and interactions of the system.
• Design for optimised performance, considering factors such as speed, efficiency, and resource utilisation.

What you'll be able to do

• Design a SQL Server Instance and a Database Solution to meet specified requirements
• Design a Database Server Security Solution to protect data and prevent unauthorised access
• Design a Database Solution for High Availability to ensure continuous operation
• Design a Backup and Recovery Solution to safeguard against data loss
• Design a Monitoring Strategy to track performance and identify potential issues
• Design a Strategy to Maintain and Manage Databases effectively
• Design a Strategy for Data Distribution to optimise performance and scalability

What you'll be able to do

• Understand the impact of the gaming revolution on society, considering its cultural, economic, and social effects.
• Know the different types of computer game, including genres, platforms, and target audiences.
• Design and develop computer games, using appropriate tools and techniques.
• Test and document computer games, ensuring quality and usability.

What you'll be able to do

• Know the hardware and software components required to work effectively with digital graphic images
• Know the specifications of input and output devices used in digital graphics
• Understand the different types of graphic images, including raster and vector graphics
• Understand the characteristics of different graphical file formats and their appropriate uses
• Use editing tools to edit and manipulate images, including adjusting colour, brightness, and contrast
• Apply filters and effects to enhance images
• Create and modify graphic images to meet specific user requirements, including branding guidelines and accessibility standards
• Optimise graphic images for different platforms and devices

What you'll be able to do

• Understand the underlying theory and practical applications of digital graphics technology in interactive media.
• Generate creative and innovative ideas for digital graphics suitable for an interactive media product.
• Create high-quality digital graphics for an interactive media product, adhering to industry best practice and standards.

What you'll be able to do

• Understand the key features and concepts of event-driven programming, including event handling and user interfaces.
• Effectively use the tools and techniques of an event-driven programming language to develop interactive applications.
• Design well-structured and user-friendly event-driven applications that meet specified requirements.
• Implement event-driven applications, incorporating appropriate error handling and user feedback mechanisms.

What you'll be able to do

• Know the impact of Human-Computer Interaction (HCI) on society, the economy, and culture
• Know the ethical considerations related to the design and implementation of user interfaces
• Understand the fundamental principles of interface design, including usability, accessibility, and user experience
• Understand the importance of user research and testing in the design process
• Design user interfaces that are intuitive, efficient, and enjoyable to use
• Implement user interfaces using appropriate software and technologies
• Evaluate the effectiveness of user interfaces and make recommendations for improvement

What you'll be able to do

• Explain how organisational policies can affect IT troubleshooting and repair processes
• Use appropriate tools to troubleshoot IT problems effectively
• Select and apply suitable fault remedies to IT systems

What you'll be able to do

• Understand the tools and techniques used for technical support, including remote access software, diagnostic utilities, and knowledge base systems.
• Understand how organisational policies and procedures influence technical support, including service level agreements, escalation processes, and data protection regulations.
• Gather information to provide advice and guidance to users, using effective questioning techniques and active listening skills.
• Communicate advice and guidance to users in a clear, concise, and professional manner, using appropriate communication channels and adapting to individual needs.

What you'll be able to do

• Understand the effect of developments in information technology on organisations, considering both positive and negative impacts.
• Understand how organisations respond to information technology developments, including adaptation strategies and implementation processes.
• Propose well-justified improvements to existing business systems using appropriate information technology solutions.

What you'll be able to do

• Understand how organisations use business information to support decision-making and improve performance.
• Understand the issues related to the use of information, including data security, privacy, and ethical considerations.
• Know the features and functions of information systems, including databases, CRM systems, and ERP systems.
• Use IT tools to produce management information, including reports, charts, and dashboards.

What you'll be able to do

• Understand why software needs installing or upgrading, considering factors such as new features, security updates, and compatibility issues.
• Prepare for a software installation or upgrade, including backing up data, checking system requirements, and planning the installation process.
• Install or upgrade software, following best practices and troubleshooting common issues.
• Understand the completion and handover process, including testing the software, documenting the installation, and providing user support.

What you'll be able to do

• Understand the fundamental principles of interactive media authoring.
• Devise a detailed plan for an interactive media product, considering target audience and purpose.
• Create a functional and engaging interactive media product, adhering to recognised industry practices and standards.

What you'll be able to do

• Understand the organisational issues related to the maintenance of computer systems within a business environment.
• Plan computer system maintenance activities, including scheduling and resource allocation.
• Perform routine housekeeping tasks on computer systems, such as disk cleanup, defragmentation, and software updates.
• Monitor and improve computer systems performance, identifying bottlenecks and implementing optimisation strategies.

What you'll be able to do

• Know about networking management tools and technologies used for monitoring, configuring, and troubleshooting networks.
• Understand network management functions, including performance monitoring, security management, and fault management.
• Carry out network management activities, such as configuring network devices, monitoring network traffic, and resolving network issues.

What you'll be able to do

• Apply matrix methods to solve problems relevant to IT contexts.
• Apply sequences and series, probability, and recursion to model and analyse IT-related scenarios.
• Apply different number systems, including binary, decimal, and hexadecimal, in IT applications.
• Interpret data presented in various formats, such as charts, graphs, and tables, to draw meaningful conclusions.

What you'll be able to do

• Understand how multimedia is used to meet specific business objectives
• Design multimedia products that effectively meet identified business needs
• Develop functional and engaging multimedia products
• Present multimedia products in a professional and appropriate manner
• Review multimedia products, identifying areas for improvement and future development

What you'll be able to do

• Know the types and sources of network attacks, including malware, phishing, denial-of-service attacks, and social engineering.
• Know about security related hardware and software, including firewalls, intrusion detection systems, antivirus software, and encryption tools.
• Understand organisational aspects of network security, including security policies, risk assessments, and incident response plans.
• Apply system security measures, including configuring firewalls, implementing access controls, and monitoring network traffic for suspicious activity.

What you'll be able to do

• Understand the key features of object oriented programming, including encapsulation, inheritance, polymorphism, and abstraction.
• Use the tools and techniques of an object oriented language, including classes, objects, methods, and properties.
• Design object oriented applications based on given requirements, using appropriate design patterns and UML diagrams.
• Implement object oriented applications, ensuring code quality, maintainability, and adherence to coding standards.

What you'll be able to do

• Understand the context of database systems and data design principles, including data modelling and normalisation
• Design an entity relationship diagram (ERD) to represent the structure and relationships within a database
• Create a normalised data structure to minimise data redundancy and improve data integrity

What you'll be able to do

• Understand the purpose and application of various SQL functions.
• Construct Data Manipulation Language (DML) statements to manage data within a database.
• Construct Data Definition Language (DDL) statements to define and modify database structures.
• Construct data views to present data in a specific format.
• Manage database integrity to ensure data accuracy and consistency.

What you'll be able to do

• Understand the underlying principles of PL/SQL programming.
• Construct PL/SQL code to perform database operations.
• Construct PL/SQL structures, including procedures, functions, and triggers.

What you'll be able to do

• Understand the potential impact of various threats to IT systems within an organisation.
• Know how organisations can implement measures to keep their systems and data secure.
• Understand the organisational issues that can affect the security of IT systems.

What you'll be able to do

• Understand the key features of procedural programming.
• Use the tools and techniques associated with a procedural programming language.
• Design procedural applications to meet given requirements.
• Implement procedural applications using appropriate coding techniques.

What you'll be able to do

• Understand the fundamental principles of how projects are managed within an organisation
• Understand the different methodologies used in project management
• Plan projects effectively using appropriate IT tools and software
• Create detailed project plans that include timelines, resource allocation, and risk assessments
• Follow established project plans to ensure projects are completed on time and within budget
• Monitor project progress and identify potential issues
• Review the project management process to identify areas for improvement
• Evaluate the effectiveness of project management techniques used

What you'll be able to do

• Know the key features of different programming languages.
• Understand the fundamental principles of software design.
• Use appropriate tools to demonstrate software designs.

What you'll be able to do

• Understand how spreadsheets can be used to solve complex problems within a business or organisational context.
• Develop complex spreadsheet models to meet specific requirements.
• Automate spreadsheet models using appropriate tools and techniques to improve efficiency.
• Test spreadsheet models thoroughly to ensure accuracy and reliability, and document the model development process.

What you'll be able to do

• Understand the aims and objectives of different types of organisation, including private, public, and voluntary sectors.
• Know the business activities of organisations, such as marketing, finance, operations, and human resources.
• Know the impact of external factors on organisations, such as economic conditions, legal regulations, and technological advancements.

What you'll be able to do

• Understand the principles of systems analysis and design, including methodologies and techniques.
• Carry out a structured analysis of business systems requirements, using appropriate tools and techniques.
• Design business systems solutions that meet identified requirements, considering factors such as feasibility and cost-effectiveness.

What you'll be able to do

• Understand the core principles of virtualisation, including its benefits, challenges, and different virtualisation technologies
• Manage complex virtualised environments, including resource allocation, performance monitoring, and troubleshooting
• Deploy vSphere solutions, configuring and managing virtual machines, networks, and storage
• Administer vSphere enterprise components, such as vCenter Server, ESXi hosts, and virtual appliances

What you'll be able to do

• Understand the fundamental principles of virtualisation technology.
• Understand the various components that comprise a data centre environment.
• Design a virtualisation environment that meets specified requirements.
• Implement a virtualisation design according to best practises and industry standards.

What you'll be able to do

• Understand the uses and principles of web animation, including its role in enhancing user experience and conveying information.
• Devise web animation, considering factors such as target audience, purpose, and technical constraints.
• Create web animation following industry practice, using appropriate software and techniques.

What you'll be able to do

• Understand the core principles of web server scripting and its role in web application development.
• Use web server scripting languages to create dynamic web pages and applications.
• Understand the various issues affecting web server scripting, including security, performance, and scalability.

What you'll be able to do

• Understand web architecture and its key components.
• Understand the various factors that can influence website performance.
• Design websites that meet specific user needs and accessibility requirements.
• Create functional websites using appropriate technologies and techniques.

What you'll be able to do

• Describe the processes involved in installing, upgrading, and migrating to Windows 7, including compatibility considerations and data migration strategies.
• Explain the methods for deploying Windows 7 in various environments, including automated deployment and image management.
• Configure hardware and applications within Windows 7, including device drivers, software settings, and compatibility modes.
• Configure network connectivity in Windows 7, including wired and wireless networks, TCP/IP settings, and network security.
• Configure access to resources in Windows 7, including file sharing, printer sharing, and user permissions.
• Configure mobile computing features in Windows 7, including power management, synchronisation, and remote access.
• Monitor and maintain systems that run Windows 7, including performance monitoring, troubleshooting, and security updates.

What you'll be able to do

• Plan and manage a client life cycle strategy, considering factors such as hardware and software standardisation, deployment methods, and ongoing maintenance.
• Design a standard image for Windows 7 client deployments, including operating system configuration, application installation, and security settings.
• Design client configurations for Windows 7, including hardware profiles, user settings, and network configurations.
• Design a Windows 7 client deployment strategy, including deployment methods, scheduling, and user training.
• Design application packages for deployment to Windows 7 clients, including application compatibility testing, packaging formats, and deployment methods.

What you'll be able to do

• Identify the cause of and resolve issues related to desktop applications within a Windows 7 environment.
• Identify the cause of and resolve networking issues encountered by users within a Windows 7 environment.
• Manage and maintain systems running Windows 7 Client to ensure optimal performance and security.
• Support mobile users accessing resources and services within a Windows 7 enterprise environment.

What you'll be able to do

• Know the technologies required for an e-commerce system, including web servers, databases, payment gateways, and security protocols
• Understand the impact of e-commerce on organisations, including changes to business processes, marketing strategies, and customer relationships
• Understand the effects of e-commerce on society, including changes to consumer behaviour, employment patterns, and ethical considerations
• Plan e-commerce strategies, including market analysis, target audience identification, and online marketing techniques