City and Guilds of London Institute · RQF Level 3
City & Guilds Level 3 Diploma in Probation Practice (QCF)
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 3
- Total credits37
- Guided learning120 hours
- Units in this qualification34
Awarded by City and Guilds of London Institute · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units City and Guilds of London Institute registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Assess and act upon immediate risk of danger to substance usersReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the factors involved in dealing with substance misuse
- Assess the risks involved in incidences of substance misuse
- Act upon the immediate risk of danger to the individual
- Support those at immediate risk of danger from substance misuse
Assess individuals offending behaviour and plan provisionReal unit · City and Guilds of London Institute
What you'll be able to do
- Know and understand the principles that underpin the assessment of risk associated with offending behaviour
- Assess information about the offending behaviour and circumstances of individuals, and identify risk and protective factors
- Agree the individual’s needs for appropriate interventions
Assess individuals’ needs and plan activitiesReal unit · City and Guilds of London Institute
What you'll be able to do
- Know and understand the principles that underpin the assessment of individuals’ needs and the planning of activities
- Contribute to the assessment of individuals’ abilities and needs
- Plan agreed development activities for individuals
Assess individuals’ offending behaviour and prepare reportsReal unit · City and Guilds of London Institute
What you'll be able to do
- Know and understand the principles that underpin the assessment of risk associated with offending behaviour
- Gather information about the offending behaviour and circumstances of individuals, and identify risk and protective factors, seeking support where required
- Know and understand legal and organisational requirements relating to proposals for sentencing
- Develop proposals for sentencing
- Prepare reports to inform sentencing
Assess the risk of harm and the need for interventionReal unit · City and Guilds of London Institute
What you'll be able to do
- Know and understand legal and organisational requirements related to risk assessment and intervention
- Understand the principles of assessing the risk of harm and the need for intervention
- Identify the risk of harm indicators
- Identify, monitor and review the need for intervention
Assist victims, witnesses and survivors to manage the effects their experience has had on their livesReal unit · City and Guilds of London Institute
What you'll be able to do
- Know and understand the principles that underpin assisting those affected by crime or anti-social behaviour
- Assist victims, witnesses and survivors to assess options for managing the effects of their experience
- Support victims, witnesses and survivors to manage their experience of crime or anti-social behaviour
Communicate effectively with people maintaining the security of informationReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand how to communicate with people.
- Understand how to maintain the security of information in communications with people
- Communicate with people
Conduct an assessment of risk in the workplaceReal unit · City and Guilds of London Institute
What you'll be able to do
- Know and understand relevant health and safety legislation
- Know and understand the principles of risk assessment
- Identify hazards in the workplace
- Assess the level of risk and recommend action
- Review their assessment of workplace risk
Contribute to developing awareness and community action in relation to crimeReal unit · City and Guilds of London Institute
What you'll be able to do
- Contribute to developing awareness and community action in relation to crime
- Develop plans to promote awareness and community action in relation to crime
- Promote awareness and community action in relation to crime
- Contribute to the evaluation and improvement of awareness raising and community action in relation to crime
Contribute to the prevention and management of abusive and aggressive behaviourReal unit · City and Guilds of London Institute
What you'll be able to do
- Know and understand how to prevent and manage abusive and aggressive behaviour
- Know and understand the forms, causes and effects of abusive and aggressive behaviour
- Deal with incidents of abusive and aggressive behaviour
- Contribute to minimising the risk of abusive and aggressive behaviour
Contribute to the protection of individuals from abuseReal unit · City and Guilds of London Institute
What you'll be able to do
- Know and understand legal and organisational requirements in relation to the protection of individuals from abuse
- Contribute to the monitoring of individuals who are at risk of abuse
- Minimise the effects of abusive behaviour
- Contribute to reducing the risk of abusive behaviour
Contribute to the quality of team workingReal unit · City and Guilds of London Institute
What you'll be able to do
- Know and understand the principles that underpin effective team working
- Contribute to effective team working
- Contribute to the development of team working
Deliver accredited programmesReal unit · City and Guilds of London Institute
What you'll be able to do
- Know and understand the principles that underpin the delivery of accredited programmes
- Prepare for the delivery of accredited programmes
- Implement the delivery of accredited programmes
- Contribute to the monitoring and evaluation of accredited programmes
Determine the concerns and priorities of communities in relation to safety, social inclusion and the prevention and reduction of crime and anti-social behaviourReal unit · City and Guilds of London Institute
What you'll be able to do
- Know and understand causes and effects of crime and anti-social behaviour on communities
- Plan consultation exercises with communities about their concerns and priorities in relation to safety, social inclusion and the prevention and reduction of crime and anti-social behaviour
- Consult with communities about their concerns and priorities in relation to safety, social inclusion and the prevention and reduction of crime and anti-social behaviour
Develop and sustain effective working with staff in other agenciesReal unit · City and Guilds of London Institute
What you'll be able to do
- Know and understand relevant legal and organisational requirements
- Understand the principles of effective working relationship with other agencies
- Develop and sustain effective working relationships with staff in other agencies
Enable groups, communities and organisations to address issues which affect community safety and social inclusionReal unit · City and Guilds of London Institute
What you'll be able to do
- Work with groups, communities and organisations to address issues which affect community safety and social inclusion
- Enable groups, communities and organisations to determine their own issues and concerns
- Enable groups, communities and organisations to plan how to address their issues and concerns
- Act as a resource to groups, communities and organisations as they take actions to address their issues and concerns
- Support groups, communities and organisations as they review and modify their plans and actions
Enable individuals and families to address factors which affect their safety, well- being and social inclusionReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the factors which affect safety, well-being and social inclusion for individuals and families
- Support individuals and families to identify factors which affect their safety, well-being and social inclusion
- Support individuals and families to identify options for improving their safety, well-being and social inclusion
- Support individuals and families to put their choices into action
- Review with individuals and families the effectiveness of addressing factors which affect their safety, well-being and social inclusion
Enable individuals to access services and facilitiesReal unit · City and Guilds of London Institute
What you'll be able to do
- Know and understand the principles that underpin enabling individuals to access services and facilities
- Help individuals find out about services and facilities
- Help individuals to use services and facilities
Enable individuals to understand and address their difficultiesReal unit · City and Guilds of London Institute
What you'll be able to do
- Know and understand the needs of individuals experiencing difficulties
- Enable individuals to understand their difficulties and identify options for change
- Enable individuals to take positive action to address their difficulties
Equality and diversityReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the key features of a culture which promotes equality and values diversity
- Understand the importance of the promotion of equality and valuing of diversity for effective work in the sector
- Understand and demonstrate behaviour appropriate to the promotion of equality and valuing of diversity
- Understand how to actively help others in the promotion of equality and valuing of diversity
- Understand how to review own contribution to promoting equality and valuing diversity
Establish and maintain contact with victims throughout the custody and release of offendersReal unit · City and Guilds of London Institute
What you'll be able to do
- Know and understand the principles that underpin establishing and maintaining contact with victims throughout the custody and release of offenders
- Establish and maintain contact with victims
- Consult with victims regarding the conditions of release of offenders
Help individuals address their offending behaviourReal unit · City and Guilds of London Institute
What you'll be able to do
- Know and understand factors which can cause/impact on offending behaviour
- Support individuals in understanding their offending behaviour
- Support individuals in addressing their offending behaviour
- Record and report details of working with individuals to address offending behaviour
Improve environments and practices to promote community safety and social inclusionReal unit · City and Guilds of London Institute
What you'll be able to do
- Know and understand the principles that underpin improving environments and practices to promote community safety and social inclusion
- Prepare for the assessment of environments and practices
- Assess environments and practices against stakeholders’ expectations and requirements
- Work with stakeholders to improve environments and practices
Maintain and develop your own knowledge, skills and competenceReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the principles that underpin maintaining and developing own knowledge, skills and competence
- Maintain and develop own knowledge, skills and competence
Plan, monitor and review integrated interventions and support to address the offending behaviour of individualsReal unit · City and Guilds of London Institute
What you'll be able to do
- Know and understand the principles that underpin the planning, monitoring and review of integrated interventions and support
- Communicate with individuals about the interventions and support they need
- Plan integrated interventions and support to meet individual’s needs
- Monitor and review the effectiveness of integrated interventions and support
Prepare, provide and evaluate activities for individualsReal unit · City and Guilds of London Institute
What you'll be able to do
- Know and understand the principles that underpin the preparation, provision and evaluation of activities for individuals
- Agree and prepare development activities for individuals
- Support individuals in activities
- Evaluate activities with other members of the team
Process information relating to individuals’ offending behaviourReal unit · City and Guilds of London Institute
What you'll be able to do
- Know and understand the principles that underpin obtaining information about the offending behaviour and circumstances of individuals
- Prepare to gather information about individuals and their offending behaviour and circumstances
- Obtain and verify information from individuals about their offending behaviour and circumstances
- Obtain and verify information from third parties about the offending behaviour and circumstances of individuals
- Record and communicate information relating to the offending behaviour and circumstances of individuals
Promote and reinforce positive behavioural goals during relationships with individualsReal unit · City and Guilds of London Institute
What you'll be able to do
- Know and understand factors which contribute to anti-social behaviour
- Facilitate behavioural change using pro-social modelling
- Review the effectiveness of behaviour change with individuals
Provide and obtain information in courts and at formal hearingsReal unit · City and Guilds of London Institute
What you'll be able to do
- Know and understand the principles that underpin providing and obtaining information in courts and at formal hearings
- Provide and obtain written information to courts and formal hearings
- Make oral contributions to courts and formal hearings
Provide initial support to victims and witnessesReal unit · City and Guilds of London Institute
What you'll be able to do
- Know and understand the factors that affect victims and witnesses and impact on their need for support
- Communicate effectively with victims and witnesses
- Provide initial support to victims and witnesses
- Assess the needs and wishes of victims and witnesses for further support
Provide services to those affected by someone else’s substance useReal unit · City and Guilds of London Institute
What you'll be able to do
- Know and understand the principles that underpin supporting those affected by someone else’s substance use
- Help those affected by someone else’s substance use to select support options
- Help those affected by someone else’s substance use to put options into practice and evaluate their effectiveness
Recognise indications of substance misuse and refer individuals to specialistsReal unit · City and Guilds of London Institute
What you'll be able to do
- Know and understand relevant legislation and organisational requirements
- Understand the principles of recognising indications of substance misuse and referring individuals to specialists
- Recognise indications of substance misuse
- Refer individuals with indications of substance misuse to specialists
Supervise, enforce and review low to medium risk offenders serving sentences in the communityReal unit · City and Guilds of London Institute
What you'll be able to do
- Know and understand the principles that underpin the supervision of low to medium risk offenders serving sentences in the community
- Supervise low to medium risk offenders serving sentences in the community
- Enforce court orders and statutory licences of low to medium risk offenders serving sentences in the community
- Monitor and review the progress of low to medium risk offenders serving sentences in the community
Support individuals who are substance usersReal unit · City and Guilds of London Institute
What you'll be able to do
- Know and understand the principles that underpin supporting substance users
- Support individuals to adopt safe practices associated with substance use
- Support individuals when they have used substances
- Support individuals in reducing substance use
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 3 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Address problems identified with community safety and social inclusion
- Assess and act upon immediate risk of danger to individuals who have used alcohol and other substances
- Assess individuals’ needs and plan agreed activities
- Assess needs, risks and circumstances in partnership with those involved
- Assess offenders for risk factors and levels of risk associated with their behaviour
- Assess risks associated with health conditions
- Assess the need for intervention and present assessments of individuals’ needs and related risks
- Assess the risk of harm to individuals
Where this can lead
Risk Assessment Manager
Your journey in risk assessment is a continuous path of learning and impact. We're here to support your growth, whether that's becoming a deep technical expert or moving into leadership. The key is your drive to protect our people, our planet, and our business.
See the whole journey →Showing 6 roles, drawn from 25 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for City & Guilds Level 3 Diploma in Probation Practice (QCF)
34 units in this credential, in the order it lists them, awarded by City and Guilds of London Institute.
- Assess and act upon immediate risk of danger to substance users
- Assess individuals offending behaviour and plan provision
- Assess individuals’ needs and plan activities
- Assess individuals’ offending behaviour and prepare reports
- Assess the risk of harm and the need for intervention
- Assist victims, witnesses and survivors to manage the effects their experience has had on their lives
and 28 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.