The scoreboard, honestly: the hard targets, how often each one is actually looked at,
and the quiet human signals that never make it onto a dashboard.
Investigation Closure Rate
Percentage of assigned compliance investigations (e.g., potential export violations, sanctions breaches) completed within the agreed timeframe.
Target · 90% of investigations closed within 30 days (or agreed upon extended timeline)You're given 10 potential breach cases this month. You close 9 of them, providing clear findings and recommended actions, hitting 90%.
Reduction in False Positives
Contribution to reducing the number of unnecessary alerts generated by our screening systems, allowing the team to focus on real risks.
Target · Contribute to a 10-15% year-on-year reduction in 'false positive' alerts.By refining screening rules for a specific vendor, you help reduce 20 false alerts per week to 5, freeing up significant analyst time.
Corrective Action Closure Rate
Percentage of assigned audit findings or corrective actions (from internal or external audits) that are fully resolved and documented by their due date.
Target · 95% of assigned corrective actions closed by due date.After an internal audit flags 5 areas for improvement, you take ownership of 3 of them and ensure they're fixed and signed off on time.
Licence Application Success Rate
The percentage of export or import licence applications you prepare and submit that are approved without significant delays or rejections due to errors.
Target · 98% of licence applications approved on first submission.You submit 15 licence applications this quarter; 14 are approved without issues, and one requires minor clarification, resulting in a 93% first-pass success rate.
Mentee Development & Readiness
The progress of junior team members you mentor, measured by their ability to take on more complex tasks independently.
Target · At least one mentored L1/L2 analyst demonstrates readiness for increased autonomy (e.g., handling full DPS resolution) within 12-18 months.Your mentee, Sarah, can now independently classify routine products and manage all denied party screening alerts without needing your daily input.
Proactive Risk Identification
How well you spot potential compliance issues before they become actual problems, often by digging into data or observing operational processes.
- You're regularly bringing up 'what if' scenarios in team meetings, suggesting new areas for control testing, or flagging emerging regulatory trends that might impact us. You'll be the one saying, 'I noticed this pattern in our shipping data, and it might be a red flag for X.'
Cross-functional Collaboration Effectiveness
Your ability to work smoothly with other departments, getting them to understand and adopt compliance requirements without creating unnecessary friction.
- Operations teams are coming to you for advice *before* issues arise. You're seen as a helpful expert, not just 'the compliance person who says no.' Feedback from other departments mentions your clear explanations and practical solutions.
Quality of Investigation Reports
The clarity, thoroughness, and actionable nature of your reports following a compliance investigation.
- Your reports clearly lay out the facts, identify the root cause, and propose practical, implementable corrective actions. Management can make decisions based on your findings without needing a dozen follow-up questions. Legal counsel finds your summaries useful for their advice.
Knowledge Sharing & Mentorship Impact
Your contribution to the team's overall knowledge base and the development of junior colleagues.
- You're regularly updating our internal knowledge base with new guidance, running informal training sessions for the team, or providing constructive feedback during code reviews (if applicable). Junior analysts are actively seeking your advice and improving their skills.
Adaptability to Regulatory Change
How quickly and effectively you understand and translate new or updated international regulations into practical guidance for the business.
- When a new sanctions package drops, you're quickly able to summarise its impact on our operations and suggest immediate actions. You're not just reacting, but helping the team prepare for upcoming changes.