The scoreboard, honestly: the hard targets, how often each one is actually looked at,
and the quiet human signals that never make it onto a dashboard.
Average Contract Turnaround Time (Standard Agreements)
The average time it takes from receiving a request for a standard contract (like an NDA or a basic SOW) to getting it ready for signature.
Target · < 3 business daysIf you get 10 NDA requests in a month, and the average time for you to review and send them out is 2.5 days, you're hitting the target. We're talking about the time *you* control, not waiting for the other side.
CLM Data Entry Accuracy
How accurately key data points (e.g., effective date, renewal date, contract value, governing law) are abstracted from executed contracts and entered into our Contract Lifecycle Management (CLM) system.
Target · 99.5% accuracyOut of 200 data points audited from your processed contracts, only 1 is incorrect. This means our reports and obligation tracking are reliable, which is pretty important.
Number of Contracts Processed
The total volume of contracts (NDAs, SOWs, vendor agreements, etc.) you independently manage from start to finish each quarter.
Target · Roughly 80-100 contracts per quarterIn Q2, you handled 30 NDAs, 40 SOWs, and 25 vendor agreements, hitting a total of 95. It's about managing your workload efficiently.
Escalation Rate to Senior Counsel
The percentage of contracts you handle that need to be escalated to a more senior legal team member for review or decision, outside of standard review points.
Target · < 10% of contractsIf you process 30 contracts in a month and only 2 of them needed your Senior Manager to step in for something unexpected, you're at 6.6%, which is great. It shows you're handling most issues yourself.
Quality of Contract Review & Redlining
How thoroughly and effectively you identify risks, propose solutions, and incorporate our standard positions during contract review and redlining.
- Feedback from Senior Contracts Manager on completeness of redlines
- commercial teams rarely flagging missed issues
- minimal post-execution issues related to your review
- clear, concise comments in tracked changes.
Stakeholder Communication & Collaboration
How well you communicate legal positions to business teams, manage their expectations, and work collaboratively to find practical solutions.
- Business stakeholders proactively seeking your input early in a deal
- positive feedback in informal check-ins
- clear, jargon-free explanations of legal risks
- ability to say 'no' constructively without alienating sales.
Adherence to Playbooks & Policies
Your consistent application of our internal contracting playbooks, clause libraries, and approval processes.
- Minimal deviations from approved fallback positions
- correct use of standard templates
- accurate completion of internal approval forms
- ability to articulate *why* a certain clause is non-negotiable based on policy.
Proactive Issue Identification
Your ability to foresee potential problems in a contract or process and raise them before they become bigger issues.
- Suggesting process improvements
- flagging recurring ambiguities in third-party paper
- identifying potential conflicts between different contract terms
- bringing up new risks you've spotted in market trends.