The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
Graduate Scheme / Internship
6-12 monthsSkills to master
- Structured research, basic data analysis, effective note-taking, understanding business fundamentals, adapting to corporate environments.
You're ready to move on when
- Consistently delivering accurate research summaries.
- Proactively asking clarifying questions and seeking feedback.
- Demonstrating initiative beyond assigned tasks.
- Successfully completing a small, independent project or workstream.
- 2
Junior Analyst / Research Assistant
1-2 yearsSkills to master
- Advanced data gathering, basic financial modelling, stakeholder communication (internal), project support, report writing.
You're ready to move on when
- Ability to work independently on defined research tasks.
- Producing clear and insightful first-draft reports.
- Managing multiple small tasks or projects simultaneously.
- Receiving positive feedback from internal stakeholders on support provided.
- 3
Customer Service / Operations Role (with a twist)
1-2 yearsSkills to master
- Deep customer empathy, understanding operational processes, problem identification, communication with diverse audiences, identifying pain points.
You're ready to move on when
- Consistently identifying customer pain points and suggesting improvements.
- Demonstrating a strong understanding of our customer base and their needs.
- Proactively seeking opportunities to contribute to process improvement or new initiatives.
- Excellent verbal and written communication skills with customers and colleagues.