The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
Director of HR Operations (Global/Regional)
5-8 years at Director levelSkills to master
- Designing enterprise service delivery models, managing multi-million pound budgets, leading large-scale HR tech implementations, building and managing diverse teams, influencing senior stakeholders.
You're ready to move on when
- Successfully led a major HRIS implementation or service delivery transformation across multiple countries.
- Consistently exceeded operational KPIs and demonstrated significant cost savings through process optimisation.
- Built a reputation for strategic thinking and effective problem-solving at the executive level.
- Proven ability to lead, mentor, and develop a high-performing team of Directors and Managers.
- 2
Head of HR Technology / HRIS
5-8 years at Head of HR Tech levelSkills to master
- Deep expertise in HRIS architecture, integration strategy, vendor management for core HR systems, data governance, and leveraging technology for business value. Strong understanding of the broader HR operations landscape.
You're ready to move on when
- Successfully owned the roadmap and implementation of a core enterprise HRIS (e.g., Workday) for a global company.
- Demonstrated ability to translate complex business requirements into scalable technical solutions.
- Proven track record of managing significant HR tech budgets and vendor relationships.
- Strong collaboration with IT and other HR functions to build a cohesive HR tech ecosystem.
- 3
Chief of Staff to Chief People Officer (CPO)
3-5 years in Chief of Staff role, after significant HR ops experienceSkills to master
- Exposure to enterprise-wide HR strategy, executive decision-making processes, board-level communication, and cross-functional influence. This path requires a strong foundation in HR operations before moving into a strategic support role.
You're ready to move on when
- Deep understanding of the CPO's strategic priorities and the operational levers to achieve them.
- Proven ability to manage complex projects, drive cross-functional initiatives, and influence without direct authority.
- Exceptional communication skills, both written and verbal, for executive and board audiences.
- Demonstrated ability to connect operational details to broader business strategy.