The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
Graduate Scheme / Entry-Level Sales Programme
1-2 years in a structured programme.Skills to master
- Core sales methodologies, product knowledge, CRM proficiency, objection handling, basic negotiation.
You're ready to move on when
- Consistently hitting activity and lead generation targets.
- Positive feedback on coachability and learning speed.
- Demonstrated ability to independently qualify prospects.
- 2
Internal Transfer (e.g., from Customer Service / Support)
6-18 months in a customer-facing support role.Skills to master
- Deep product knowledge, customer empathy, problem resolution, understanding of customer pain points.
You're ready to move on when
- Proactive identification of sales opportunities during support interactions.
- Strong internal stakeholder feedback on collaboration.
- Expressed clear interest and aptitude for a commercial role.
- 3
Junior Commercial Role in a Smaller Company
1-2 years in a similar BDM or sales support role.Skills to master
- Hands-on experience with sales tools, cold outreach, basic market analysis, managing a small pipeline.
You're ready to move on when
- Quantifiable achievements in previous sales-related roles (e.g., 'generated X leads', 'contributed to Y revenue').
- Ability to articulate lessons learned from previous commercial experiences.
- Strong references from previous managers.


