UK

United Kingdom · Compliance, quality and safety · Mid-Level (2-5 years)

Certification Documentation Assistant

Here is the whole job, in plain words. What it is, what you decide, how you're judged, how people get here and where they go next. Then the part no course gives you: twelve AI tutors who learn your work.

See how AI is changing this job, and get the full read by email.

Start my free Automation Fluency module

As a Certification Documentation Assistant, a good place to start on AI-Assisted Document Review & Validation is Automating a Repeated Task in Own Work, a free Future Fluency module at Level 3. You'd practise automating the part of a weekly task that never changes, and checking it really saves you time.

Free to start, no card.

Keep this job description

Where should we send it?

One email: what AI is changing in this job, the new skills it asks for, where it leads, and where to start free. With a link back here. Nothing else follows unless you confirm your address.

Your employer, or 'self-employed'

Leading a team? Try this with up to five of them for 14 days, free.

  • Experience bandMid-Level (2-5 years)
  • Direct reportsNo direct reports
  • Reports toSenior Certification Documentation Specialist
  • UK framework levelUsually a coordinator, or early in a professional job

Also advertised as Quality Documentation Specialist · Compliance Records Coordinator · Document Control Administrator

Built on 43,079 real UK job descriptions we analysed · grounded in what real qualifications cover

Two short quizzes about you

1From this job to a course

The qualifications matched to this job

SIAS Level 3 Diploma in Understanding Process Industry Manufacturing SIAS · Level 3 · covers 1 of 10 standards
SIAS Level 3 Extended Diploma in Process Industry Manufacturing SIAS · Level 3 · covers 1 of 10 standards
GQA PAA\VQ-SET Level 3 NVQ Diploma in Processing Industries Operation GQA Qualifications Limited · Level 3 · covers 1 of 10 standards
GQA PAA\VQ-SET Level 3 Diploma for a Bulk Storage Operator (Technician) GQA Qualifications Limited · Level 3 · covers 1 of 10 standards
ETCAL Level 4 NVQ Diploma in Processing Industries Operations ETC Awards Limited · Level 4 · covers 1 of 10 standards

Matched from the standards this job is measured against: a suggestion, not an official ruling.

The units you would start with

Principles of Safe Manufacture of Quality Medicines in the Pharmaceutical Environment Open Awards Level 3 Technical Occupational Entry in the Principles and Practice for Pharmacy Technicians (Diploma)
Maintaining Quality and Control in Process Manufacturing SIAS Level 3 Diploma in Understanding Process Industry Manufacturing
Develop and Update Standard Operating Procedure_s_ Within Processing Industries Environments GQA PAA\VQ-SET Level 3 NVQ Diploma in Processing Industries Operation
Comply with External and Internal Obligations within a Bulk Storage Operations Environment GQA PAA\VQ-SET Level 3 Diploma for a Bulk Storage Operator (Technician)

The future skills this job leans on

AI Fluency working with AI as a thinking partner
Data Fluency turning numbers into a decision
AI Governance Fluency using AI responsibly
Frontier Fluency the next wave, beyond mainstream AI
Trust Fluency keeping the digital world safe
Your Plan Illustration

Built for Certification Documentation Assistant

4 units that map to this job, from the qualifications that cover it.

  1. Principles of Safe Manufacture of Quality Medicines in the Pharmaceutical Environment Open Awards · covers 2 of 10 standards Level 3
  2. Maintaining Quality and Control in Process Manufacturing SIAS · covers 1 of 10 standards Level 3
  3. Develop and Update Standard Operating Procedure_s_ Within Processing Industries Environments GQA Qualifications Limited · covers 1 of 10 standards Level 3
  4. Comply with External and Internal Obligations within a Bulk Storage Operations Environment GQA Qualifications Limited · covers 1 of 10 standards Level 3
These are the real units behind this job, in the order they rank for it. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

2AI and this work

Will AI change your work as a Certification Documentation Assistant?

Nobody can say exactly how. Here is what this job is being asked for next, and where to start.

The new skills this role is being asked for

  • AI-Assisted Document Review & Validation
  • Digital Signature & Blockchain for Document Integrity
Why each one is rising

The future skills this job leans on

We'll only ever tell you what we can actually back up. No hype, no scare tactics.

What happens when you start

Next, a free account. We build your Certification Documentation Assistant plan as you set up, starting with the free Automation Fluency module. No card.

Your first Future Fluency module is free. After that, your AI tutor is £70 a month.

Ready to pay? Subscribe for £70 a month

Keep this read. One email with what AI is changing in this job, the new skills it asks for and where to start free. Nothing else follows unless you confirm your address.

3What this role really is

This job involves keeping compliance documents in order, from standard operating procedures to training records.

4What you'd actually use

The tools this job runs on, and how well you'd need to know each one.

Microsoft SharePoint Intermediate

You'll use SharePoint for uploading, retrieving, and managing permissions for controlled documents. You'll follow our version control protocols to the letter and help users find what they need.

MasterControl (or similar QMS like Veeva QualityDocs, TrackWise Digital) Intermediate

You'll be entering data for CAPAs, Change Controls, and Training Records. You'll also pull standard reports to check statuses and compliance. It's our central hub for quality data.

SAP S/4HANA (QM Module) or Oracle NetSuite Basic

You'll use this to look up material specifications, batch records, and supplier information that might be linked to quality documents. You won't be configuring it, just retrieving information.

Jira & MS Teams Intermediate

You'll update tickets for audit findings, track document review cycles, and communicate status updates with your team and other departments. Teams is where we chat and collaborate quickly.

Adobe Acrobat Pro Expert

You'll be creating and redlining PDFs, applying security settings, and making sure our documents are locked down and controlled. You'll need to know this inside out.

Microsoft Word (Advanced) Expert

You'll use advanced Word features like styles, fields, and templates for creating and maintaining our controlled documents. You'll be making sure they look professional and adhere to our strict formatting guidelines.

5What you get to decide, and how that grows

Power in a job isn't your title. It's what you're allowed to decide. Here's how it grows as you move up.

The choiceComing in Where you are nowThe step above
Document Approval & Release Prepares documents for approval; escalates any content or process questions to supervisor. Manages the full review and approval workflow for assigned documents; ensures all required signatures are obtained; escalates content disputes or missed deadlines. Approves minor document changes within defined scope; makes recommendations for major document changes to the Change Control Board (CCB).
QMS Data Entry & Reporting Performs data entry as instructed; pulls pre-defined reports. Independently enters data for CAPAs, Change Controls, Training; pulls standard reports and can explain the data to stakeholders. Configures standard QMS reports; designs simple queries to extract specific data for investigations; troubleshoots data entry issues.
Audit Support Retrieves specific documents identified by supervisor. Acts as the primary 'document runner' during audits, quickly locating and providing requested records; identifies and flags potential documentation gaps to the audit lead. Helps prepare audit readiness packages; can answer basic auditor questions about document control processes; helps draft initial audit responses.
Process Improvement Identifies inefficiencies and reports them to supervisor. Proposes solutions for identified documentation process bottlenecks or recurring errors; helps implement approved improvements. Designs and implements minor process improvements within document control; leads small projects to optimise documentation workflows.

6How you'll be judged

The scoreboard, and what is not on it. The hard targets, how often each is actually looked at, and the quiet signals that never reach a dashboard.

Document Change Order (DCO) Cycle Time
The average time it takes for a document change request to go from submission to becoming effective.
Target · Average <5 business days

If 10 DCOs are processed in a month, and the total time taken is 40 business days, your average cycle time is 4 days, hitting the target.

Record Filing Error Rate
The percentage of documents or records that are incorrectly tagged, misfiled, or have missing metadata within our Document Management System (DMS) or Quality Management System (QMS).
Target · <1% error rate

Out of 500 records filed in a quarter, only 3 were found to have errors, resulting in a 0.6% error rate, which is well within target.

On-Time Training Record Entry
The percentage of completed training records that are accurately entered into the QMS within 48 hours of receipt.
Target · 100% within 48 hours

If 20 training records are received in a week, all 20 must be entered and verified within two working days to hit 100%.

Overdue Document Review Rate
The percentage of controlled documents in your assigned portfolio that become overdue for their scheduled periodic review.
Target · <5% overdue

If you're responsible for 100 documents, and only 3 are past their review date, that's a 3% overdue rate, which is great.

Document Quality & Clarity
How clear, concise, and easy to understand the documents you manage are, and how well they adhere to Good Documentation Practice (GDP) principles.
  • Feedback from document reviewers (SMEs, QA), minimal clarification requests from users, positive comments during internal audits regarding document readability and accuracy.
Stakeholder Responsiveness
How effectively and promptly you respond to requests for documentation, information, or support from internal teams and during audits.
  • Positive feedback from internal customers (e.g., 'always quick to help'), ability to retrieve requested documents swiftly during audit simulations, proactive communication about document status.
Adherence to Document Control Procedures
How consistently you follow our established processes for document creation, review, approval, distribution, and archiving.
  • Zero non-conformances related to document control during internal or external audits, consistently correct use of templates and workflows, accurate version control on all documents.
Contribution to Audit Readiness
Your proactive efforts in ensuring that documentation is always audit-ready, even outside of formal audit periods.
  • Identifying and correcting potential documentation gaps before an audit, helping colleagues understand documentation requirements, maintaining a 'clean' and well-organised document repository.

7Would you like it

Both sides. What people enjoy, and what grinds them down.

What people enjoy
Order and Accuracy

You'll find deep satisfaction in seeing a perfectly organised document library, knowing every file is correctly named, versioned, and accessible. The idea of a misplaced or incorrect document genuinely bothers you.

Spending an extra 10 minutes to ensure a new document's metadata is flawless, rather than rushing it, because you know it prevents future headaches.

Contribution to Quality and Safety

You understand that your meticulous work directly contributes to the safety and reliability of our products. You're not just moving paper; you're safeguarding lives and the company's reputation.

Feeling proud when an audit goes smoothly, knowing your diligent documentation played a big part in it.

Structured Problem Solving

You enjoy the challenge of figuring out how to fit a new piece of information into an existing, regulated framework, or how to correctly document a complex change. It's like a puzzle, but with real-world impact.

Working through a tricky change control request, ensuring all necessary approvals and supporting documents are present and logically linked.

What frustrates people
  • The Signature Chase: Spending 30% of your week sending 'gentle reminders' to busy engineers, lab managers, and executives to get their required signatures on time-sensitive documents.
  • SME Amnesia: Subject Matter Experts who approve a document, only to disagree with its contents during an audit, leaving you to find the evidence of their original approval.
  • The 'Scribbled on a Napkin' Problem: Receiving critical data or process descriptions in emails, chats, or on handwritten notes and having to translate them into formal, GDP-compliant documentation.
  • Being the 'Process Police': Constantly having to explain to colleagues why they can't just 'quickly change this one sentence' in a controlled document without initiating a formal change control request.
  • The Last Mile of a CAPA: When the core corrective action is complete but the CAPA cannot be closed for weeks because the final 'effectiveness check' documentation is missing.
What this role does not give you
  • Rapid, entrepreneurial decision-making – this is a highly regulated environment.
  • A 'move fast and break things' mentality – accuracy and compliance are paramount.
  • A role where you're constantly creating new content from scratch – you're mostly managing existing documents and processes.
  • High-level strategic influence on product design (that's for other teams to do, you just document it).

8Who you work with

This role directly underpins our compliance posture. Accurate and accessible documentation means we can demonstrate adherence to regulatory standards (like ISO 9001 or industry-specific regulations) during audits. Your work ensures that our processes are repeatable, our training is verifiable, and our products meet stringent quality requirements. Get it right, and we maintain our certifications and market access; get it wrong, and we're looking at significant business risk and potential operational shutdowns.

Inside the business
  • Quality Assurance Team
  • Manufacturing Operations
  • Product Development Engineers
  • Training Department
  • Internal Auditors
Outside the business
  • External Auditors (e.g., ISO, regulatory bodies)
  • Suppliers (for documentation requests)

9What you need before you start

Not a wish list. The things you would be expected to already have.

  • At least 2 years of experience working in a highly regulated environment, ideally in a quality assurance, document control, or administrative role where accuracy was paramount.
  • Proven ability to manage multiple tasks and deadlines in a structured way. We need someone who can keep many plates spinning without dropping any.
  • Strong working knowledge of Microsoft Office Suite, especially Word (advanced features) and Excel (basic data management).
  • Experience with at least one electronic Document Management System (DMS) or Quality Management System (QMS) – you'll need to know your way around these systems already.
  • A genuine appreciation for precision and an almost obsessive attention to detail. Seriously, this isn't a role for 'good enough'.

10What to practise next

Where the job is going, and what to do about it starting this week.

Advanced QMS Configuration & Workflow Optimisation

As our QMS evolves and our processes become more complex, you'll need to go beyond just data entry. You'll start to understand how the system is configured and how to suggest improvements to make workflows smoother and more efficient.

QMS Module Interdependencies · Workflow Logic & Automation · User Roles & Permissions Management

  • This month: Ask your Senior Specialist to walk you through some of the QMS configuration settings they manage.
  • Next quarter: Take an internal training course on advanced QMS user functions or administration.
  • Within 6 months: Propose one small, practical improvement to a QMS workflow that you've identified as inefficient.
  • Continuously: Volunteer to help with QMS testing or validation activities to see the system from an administrator's perspective.

Quick win: Become the go-to person for troubleshooting common QMS user issues within your team. That's a great stepping stone.

Data Analytics for Compliance Reporting

Compliance isn't just about having documents; it's about demonstrating trends and insights from your data. You'll need to move beyond pulling standard reports to actually analysing the data to identify risks or areas for improvement.

Basic Statistical Analysis (e.g., trends, averages) · Data Visualisation (e.g., charts, dashboards) · Compliance Risk Indicators

  • This month: Take an online course on 'Excel for Data Analysis' focusing on charting and basic functions.
  • Next quarter: Start tracking a key metric (e.g., DCO cycle time) in Excel and create a simple trend chart.
  • Within 6 months: Present a small analysis of a documentation trend (e.g., common errors in new documents) to your team.
  • Continuously: Look for opportunities to turn raw QMS data into actionable insights, even if it's just for internal team use.

Quick win: Start tracking your own personal DCO cycle times and error rates. It's a great way to practise data analysis on something you directly control.

11Staying current once you are in

What people here do to keep up
  • Regularly attending industry webinars and online forums focused on document control, quality systems, and regulatory compliance updates. Staying current is key.
  • Participating in internal training programmes on our specific QMS and DMS systems to become a super-user.
  • Seeking out opportunities to shadow senior team members during audit preparation or complex change control processes to learn from their experience.
  • Joining a professional body like the Institute of Quality Assurance (IQA) for networking and continuous learning.

12The rising capability

The rising capability

Zavmo analysis

What's rising in its place

This is where the work is heading, and the higher pay with it. Get fluent here and the shift stops being a threat and starts being your edge.

AI-Assisted Document Review & Validation

AI tools are getting incredibly good at spotting patterns and inconsistencies in text. This means less manual grunt work for you, but it also means you'll need to know how to use these tools effectively and, crucially, how to validate their outputs. It's about working with AI, not being replaced by it.

  • Natural Language Processing (NLP) for Compliance
  • Prompt Engineering (Basic)
  • Human-in-the-Loop Validation
  • Data Privacy & Security for AI Tools

Digital Signature & Blockchain for Document Integrity

The push for greater data integrity and irrefutable proof of document authenticity is leading to more advanced digital signature technologies and even blockchain applications. You'll need to understand how these work to ensure our records are robust and legally sound.

  • Validated Electronic Signatures (e.g., FDA 21 CFR Part 11)
  • Audit Trails & Immutability
  • Blockchain Basics (for record keeping)
  • Cryptographic Hashing for Document Verification

13What you’ll use

What you’ll use

Skills this role draws on

Technical

  • Good Documentation Practice (GDP/GDocP)
  • ISO Standards Interpretation (e.g., 9001, 14001, 45001)
  • Document Control & Lifecycle Management
  • Corrective and Preventive Action (CAPA) Process
  • Audit Support & Evidence Provision
  • Change Control Management

14The pathway

The pathway

How you actually get there, here

How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.

  1. 1

    Certification Documentation Associate (L1)

    1-2 years

    Skills to master

    • Mastering basic document processing, accurate data entry into the QMS, understanding our internal filing conventions, and consistently following procedures.

    You're ready to move on when

    • Consistently accurate and timely completion of all assigned tasks.
    • Proactive in identifying and escalating issues.
    • Demonstrates a solid understanding of GDP principles in daily work.
    • Can independently manage simple document change requests from start to finish.
  2. 2

    Administrative Assistant in a Regulated Industry

    2-3 years

    Skills to master

    • Experience with strict document handling, managing confidential information, using document management systems, and a proven track record of meticulous attention to detail.

    You're ready to move on when

    • Experience with formal document control systems (even if not a QMS).
    • Strong organisational skills and ability to manage multiple priorities.
    • Demonstrated ability to follow complex procedures and guidelines.
    • Excellent written and verbal communication skills.
  3. 3

    Quality Control / Lab Technician (with administrative duties)

    2-4 years

    Skills to master

    • Practical experience with quality records, batch records, testing documentation, and an understanding of the importance of data integrity in a lab or manufacturing setting.

    You're ready to move on when

    • Familiarity with creating and managing scientific or technical documentation.
    • Understanding of data integrity principles (ALCOA+).
    • Experience with regulatory requirements related to lab or manufacturing records.
    • A keen eye for detail in technical data.

15Where this role leads

The long view: This work can lead to a role such as Quality Systems Manager, managing document control and quality systems. It can also lead to Director of Quality and Compliance, setting quality strategy across a business unit.

The ten Future Fluencies

Zavmo analysis

The credential is what you can do today. These are what keep you valuable.

A qualification proves you can do the job as it's defined today. These ten are what decide whether you're still the obvious person for it in five years. They're the capabilities employers are now writing into senior roles faster than people are learning them. Zavmo weaves them through whatever you study, so you come out with both: the credential and the fluency.

The highlighted ones are the Fluencies your role leans on hardest, from how Certification Documentation Assistant is actually changing.

Where it leads

Roles this leads to

The record names a next step, but the catalogue has no page for it yet:

  • Senior Certification Documentation Specialist (L3)
  • QMS Specialist / Lead Documentation Controller (L4)

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Principles of Safe Manufacture of Quality Medicines in the Pharmaceutical Environment, worked against Certification Documentation Assistant.

Principles of Safe Manufacture of Quality Medicines in the Pharmaceutical Environment Level 3

Applied to your work in Certification Documentation Assistant

This unit aims to provide learners with a comprehensive understanding of the principles of safe manufacture of quality medicines within a pharmaceutical environment. Learners will develop knowledge of governance requirements, Good Manufacturing Practice (GMP), manufacturing processes, and pharmaceutical calculations to ensure the production of safe and effective medicines.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time.

See Your Progress Grow Illustration
Certification Documentation Assistant
  • Good Documentation Practice (GDP/GDocP)
  • ISO Standards Interpretation (e.g., 9001, 14001, 45001)
  • Document Control & Lifecycle Management
  • Corrective and Preventive Action (CAPA) Process
  • Audit Support & Evidence Provision
  • Change Control Management
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

16The detail, folded away

Everything else the record holds

The career branches in full, how AI is already showing up in the day-to-day, and the questions people ask about this job. Here when you want them, out of the way while you decide.

Where it leads next, rung by rung

Where it leads

The career path, and where it branches

Certification Documentation Assistant is a start, not a ceiling. Each step below asks for new skills and hands back more autonomy.

  1. Senior Certification Documentation Specialist (L3)

    3-5 years in current role

    You'll move from owning specific documents to leading documentation efforts for entire projects or workstreams. You'll also start mentoring junior team members.

    • QMS Configuration (basic) Helping to design and implement minor QMS workflow changes.
    • Advanced Audit Support Acting as a primary point of contact for auditors on documentation matters.
    • Process Optimisation Identifying and implementing improvements to document control processes.

  2. QMS Specialist / Lead Documentation Controller (L4)

    5-8 years in current role (or 2-3 years as Senior Specialist)

    Here, you'll start to administer specific QMS modules, design workflows, and act as a system subject matter expert (SME) during audits. This is a more technical, system-focused path.

    • Advanced QMS Configuration Designing and implementing complex workflows and module settings.
    • System Validation Participating in IQ/OQ/PQ activities for QMS upgrades.
    • Data Analytics for QMS Developing custom reports and dashboards to monitor QMS performance and compliance.
Working with AI on the job

Working with AI

Where AI is starting to help

Let's be real, a lot of compliance documentation involves repetitive, time-consuming tasks. But what if you could offload some of that grunt work to smart AI tools? We're not talking about replacing you; we're talking about making your job easier, faster, and letting you focus on the stuff that really needs your human brain.

Imagine having a digital assistant that handles the tedious parts of document management, leaving you more time for critical quality checks and proactive audit preparation. Our AI productivity hub is designed to do just that, giving you access to tools that streamline your daily grind in Compliance_Quality_Health_Safety.

Automated Document Intake & Metadata Extraction

Use an AI tool to scan incoming raw documents (like lab reports or manufacturing records). The AI automatically pulls out key details such as Lot Number, Product Name, Test Date, and Operator ID, then uses that to auto-populate fields in our QMS. It'll even flag any missing information for you to review, saving you hours of manual data entry.

Cross-Document Consistency Analysis

Picture an AI agent that reads a set of related documents for a product – say, the Design Specification, Risk Assessment, and Validation Protocol. It then flags any inconsistencies, like if a performance spec in one document doesn't quite match the acceptance criteria in another. This helps you catch errors before they become audit findings.

AI-Powered Standards Navigator

Forget endless manual searching through complex regulatory standards (like ISO 13485 or 21 CFR 820). With this natural language search tool, you can simply ask, 'What are all the requirements for documenting supplier qualification?' and the AI will give you the exact clauses and a plain-language summary. It's like having a regulatory expert on call.

Audit Response & Summary Generation

When an auditor makes an observation, an AI tool can help you draft the initial formal response by quickly pulling relevant info from related CAPAs and SOPs. It can also create concise summaries of lengthy Change Control packages for the Change Control Board (CCB) to review, highlighting the key impacts and changes, saving you precious time during high-pressure periods.

Common questions

Common questions

How do you become a Certification Documentation Assistant?

Common routes in include Certification Documentation Associate (1-2 years), Administrative Assistant in a Regulated Industry (2-3 years) and Quality Control / Lab Technician (with administrative duties) (2-4 years). Times vary with prior experience.

Where can a Certification Documentation Assistant progress to?

This role can lead on to Senior Certification Documentation Specialist (3-5 years in current role) and QMS Specialist / Lead Documentation Controller (5-8 years in current role (or 2-3 years as Senior Specialist)), depending on the skills you build.

What new skills matter most for a Certification Documentation Assistant?

Increasingly, AI-Assisted Document Review & Validation and Digital Signature & Blockchain for Document Integrity. These are the skills our record of this role lists as growing.

Free tools

Want a read on where you stand?

Three free tools, no account needed. Each one ends with a role, a level and a way in.

Read the Zavmo manifesto to understand how you will be taught Meet your tutors

Or try another one

17Where to go from here

Other roles at Level 3

Same depth of qualification, different job. Useful if the work appeals but this particular role does not.

 More jobs in compliance, quality and safety

Stay in the field you know and move sideways rather than up.
If you leave this industry

The skills built in this role, including careful documentation, understanding of regulatory frameworks, and process adherence, apply beyond one sector. They can lead to quality assurance, regulatory affairs, or project management roles in industries such as aerospace, defence, energy or finance, where documentation matters as much.

This role profile is © 2026 Growth Engineering Technologies Ltd. Built from UK occupational standards and regulated qualification data, and written for Zavmo.

You're not behind. You're right on time. The shift is only just beginning. Your role won't look the same in two years. Be the one who leads the change, not the one it happens to. Start my free Automation Fluency module What happens next: a free account, then we build your plan as you set up. No card. Build your plan, see your roadmap and meet the twelve tutors matched to you. All free. When you're ready to start learning, it's £70 a month, billed monthly. Cancel any time and billing stops.