Defence Awarding Organisation · RQF Level 5
DAO Level 5 Certificate in Establishing and Managing Information Communication Systems and Services
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 5
- Total credits24
- Guided learning160 hours
- Units in this qualification7
Awarded by Defence Awarding Organisation · on the Ofqual register
Start here
See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
This Level 5 certificate focuses on the establishment and management of information communication systems and services. It is a vocationally-related qualification within the digital technology sector. Learners will develop skills in areas such as network maintenance, security compliance, and the deployment of specialist communication equipment.
These are the units Defence Awarding Organisation registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Assure Compliance and Security within an Information Communication SystemReal unit · Defence Awarding Organisation
What you'll be able to do
- Plan the implementation of Communication Installation Design Authority (CIDA) procedures
- Plan the implementation of local procedures
- Implement temporary cabling solutions in accordance with relevant standards and regulations
- Deploy security solutions to protect information communication systems
- Maintain security solutions to ensure ongoing protection of information communication systems
Deploying Specialist Communication EquipmentReal unit · Defence Awarding Organisation
What you'll be able to do
- Understand the planning process for deploying communication equipment
- Plan the deployment of communication equipment, considering all relevant factors
- Collaborate effectively with others to achieve objectives in the deployment of communication equipment
- Select an appropriate location to site a communication system, taking into account environmental and operational requirements
Management of Information Communication System TeamsReal unit · Defence Awarding Organisation
What you'll be able to do
- Implement project management principles in the context of information communication system (ICS) projects
- Work effectively with others in a team environment to achieve ICS project goals
- Manage an ICS installation, overseeing its operation, maintenance, and security
Planning Fixed and Mobile CommunicationsReal unit · Defence Awarding Organisation
What you'll be able to do
- Plan fixed communication projects, considering all relevant technical and logistical aspects
- Plan a mobile communication system, taking into account coverage, capacity, and security requirements
Preparing and Installing an Information Communication System and ServicesReal unit · Defence Awarding Organisation
What you'll be able to do
- Prepare the elements of an information communication system (ICS) for installation, ensuring compatibility and functionality
- Manage the preparation of an ICS installation, coordinating resources and activities to meet project requirements
- Install an ICS infrastructure, following established procedures and safety guidelines
- Prepare ICS services for deployment, configuring software and hardware to meet user needs
Recover an Information Communication SystemReal unit · Defence Awarding Organisation
What you'll be able to do
- Recover an Information Communication System (ICS) infrastructure following a disruption or failure
- Manage the recovery of an ICS installation, coordinating resources and activities effectively
- Manage the reconstitution of an ICS installation to restore full operational capability
Sustaining and Maintaining an Information Communication SystemReal unit · Defence Awarding Organisation
What you'll be able to do
- Sustain elements of a network infrastructure, ensuring continued operation and performance
- Sustain security policies and procedures to protect an information communication system (ICS) from threats and vulnerabilities
- Manage the sustainment of an ICS installation, including resource allocation and maintenance scheduling
- Maintain an ICS installation, performing routine checks and repairs to ensure optimal functionality
- Maintain ICS components, addressing hardware and software issues to minimise downtime
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 5 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this

The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your own work
Learners will plan and implement compliance and security procedures within information communication systems. The unit includes deploying temporary cabling and security solutions while adhering to relevant standards and organisational policies.
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for DAO Level 5 Certificate in Establishing and Managing Information Communication Systems and Services
7 units in this credential, in the order it lists them, awarded by Defence Awarding Organisation.
- Assure Compliance and Security within an Information Communication System
- Deploying Specialist Communication Equipment
- Management of Information Communication System Teams
- Planning Fixed and Mobile Communications
- Preparing and Installing an Information Communication System and Services
- Recover an Information Communication System
and 1 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.