Gateway Qualifications Limited · RQF Entry Level
Gateway Qualifications Entry Level Certificate in Hospitality and Catering (Entry 3)
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Entry Level
- Total credits18
- Guided learning151 hours
- Units in this qualification57
Awarded by Gateway Qualifications Limited · on the Ofqual register
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What you’ll learn
What each unit actually teaches you to do
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These are the units Gateway Qualifications Limited registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Applying for a JobReal unit · Gateway Qualifications Limited
It teaches you to prepare job applications and CVs that meet employer expectations. You'll learn to present clear, concise, and accurate information reflecting their skills and experience.
What you'll be able to do
- Prepare a job application that meets employer requirements
- Prepare a CV that accurately reflects skills and experience
Basic CookingReal unit · Gateway Qualifications Limited
This unit develops learners' basic cooking skills, enabling them to prepare simple food items and dishes. You'll practise ingredient preparation, basic cooking techniques, and presenting cooked food appropriately.
What you'll be able to do
- Demonstrate the ability to cook basic food items and dishes using appropriate methods and techniques
Basic Food PreparationReal unit · Gateway Qualifications Limited
You'll learn to prepare food for cold presentation and cooking, ensuring hygiene and visual appeal. The unit covers following recipes and hygiene standards in preparing various food items.
What you'll be able to do
- Demonstrate the ability to prepare food items for cold presentation, ensuring hygiene and visual appeal
- Demonstrate the ability to prepare food items for cooking, following recipes and instructions accurately
Basic Food Preparation and CookingReal unit · Gateway Qualifications Limited
This unit provides learners with knowledge of principal cooking methods and the ability to prepare, cook, and present simple dishes. You'll understand cooking techniques and safe food handling practices.
What you'll be able to do
- Know the principal methods of cooking.
- Prepare simple dishes.
- Cook simple dishes.
- Present simple dishes.
Bookings, Orders and PaymentsReal unit · Gateway Qualifications Limited
You'll gain knowledge of booking systems, order taking, billing, and payment processing in hospitality. The unit covers managing reservations, accurately taking food orders, and understanding customer billing information.
What you'll be able to do
- Know about different types of booking systems used in hospitality settings.
- Understand how to accurately take a food order from a customer.
- Know the essential information that should be included on a customer bill.
- Know how different types of payment methods should be processed correctly.
Career PlanningReal unit · Gateway Qualifications Limited
You'll explore different career options and assess their suitability based on personal skills and interests. The unit supports the development of realistic career goals and planning for future employment.
What you'll be able to do
- Find out about different career options available
- Assess career options based on personal skills and interests
- Plan goals for a future career path
Communication Skills for WorkReal unit · Gateway Qualifications Limited
This unit develops learners' written and oral communication skills for the workplace. You'll produce clear written documents, use appropriate language and tone, and demonstrate effective speaking and listening in work contexts.
What you'll be able to do
- Use written communication methods effectively in a work context.
- Use oral communication methods effectively in a work context.
Community Environment ProjectReal unit · Gateway Qualifications Limited
You'll be guided to select, plan, participate in, and review a community environment project. The unit emphasises communicating the project's benefits and evaluating its impact and areas for improvement.
What you'll be able to do
- Select a suitable focus for a community project
- Communicate the benefits of engaging in a community environment project to others
- Plan a community environment project with clear objectives and timelines
- Participate effectively in a community environment project
- Review a community environment project, identifying successes and areas for improvement
Conduct at WorkReal unit · Gateway Qualifications Limited
This unit focuses on appropriate professional conduct in the workplace. You'll demonstrate punctuality, respectful communication, adherence to policies, and personal presentation, as well as reflect on and improve their own conduct.
What you'll be able to do
- Conduct yourself appropriately in a work setting, demonstrating professional behaviour.
- Review and evaluate your own conduct in a work setting, identifying areas for improvement.
Customer Service in the Hospitality IndustryReal unit · Gateway Qualifications Limited
You'll understand the importance of good customer service in hospitality, including effective communication and personal presentation. The unit covers how customer service influences satisfaction and business reputation.
What you'll be able to do
- Know the importance of good customer service in the hospitality industry, including its impact on customer satisfaction and business reputation.
- Communicate effectively with customers, using appropriate language and body language to meet their needs and expectations.
- Know the importance of good personal presentation in the hospitality industry, including maintaining a professional appearance and adhering to hygiene standards.
Customer service skillsReal unit · Gateway Qualifications Limited
You'll gain knowledge of good customer service principles and develop skills to interact effectively with customers. The unit covers active listening, appropriate language use, and performing customer service tasks to meet customer needs.
What you'll be able to do
- Understand the principles of good customer service
- Demonstrate the ability to interact effectively with customers
- Demonstrate the ability to perform common customer service tasks
Digital Skills for WorkReal unit · Gateway Qualifications Limited
This unit equips learners with digital skills to locate, manage, and create work-related information and content. You'll also develop communication skills using digital tools and understand safe and responsible online working practices.
What you'll be able to do
- Utilise digital skills to locate and manage work-related information effectively.
- Create new digital content and edit existing digital content for specific work-related purposes.
- Use digital skills to communicate effectively with colleagues and other stakeholders in a work context.
- Work online and use digital devices safely, securely and responsibly, adhering to organisational policies and procedures in a work context.
- Identify and respond appropriately to common technical problems encountered when using digital devices and online systems.
Engage in DiscussionReal unit · Gateway Qualifications Limited
It teaches you to engage in discussions by contributing relevant ideas, actively listening, asking clarifying questions, responding to others' views, and summarising key points to achieve shared understanding.
What you'll be able to do
- Participate effectively in discussions to achieve a shared understanding of a given topic.
Engage in DiscussionReal unit · Gateway Qualifications Limited
You'll develop confidence in participating in discussions by contributing relevant information, expressing opinions clearly, listening attentively, responding appropriately, and respecting different viewpoints within group settings.
What you'll be able to do
- Demonstrate the ability to engage effectively in discussions, contributing relevant information and ideas.
- Demonstrate the ability to listen attentively to others in a discussion and respond appropriately, showing understanding and respect for different viewpoints.
Environmental AwarenessReal unit · Gateway Qualifications Limited
This unit provides learners with an understanding of climate change, its causes, and effects on plants, animals, and people. You'll also learn about carbon footprints and ways individuals and businesses can reduce their environmental impact.
What you'll be able to do
- Know how and why the climate is changing globally
- Know about the effects of climate change on plants, animals and people in different environments
- Know about the concept of a carbon footprint and its impact
- Know how individuals and businesses can reduce their own carbon footprint through practical measures
Event PlanningReal unit · Gateway Qualifications Limited
You'll understand event planning within hospitality settings, including types of events and planning requirements. The unit covers budgeting, resource management, and organising a hospitality event.
What you'll be able to do
- Know about a range of events that could be planned and delivered in hospitality settings.
- Know the key requirements for effectively planning a hospitality event.
- Plan a simple hospitality event, considering key requirements.
Exploring EntrepreneurshipReal unit · Gateway Qualifications Limited
This unit introduces learners to the characteristics and qualities of successful entrepreneurs. You'll assess their own suitability for enterprise by evaluating their strengths and weaknesses in relation to starting and running a business.
What you'll be able to do
- Identify the key characteristics and qualities that contribute to the success of an entrepreneur.
- Recognise the factors that contribute to a successful entrepreneurial venture.
- Evaluate your own skills, qualities, and experience to determine your suitability for enterprise.
- Assess your own strengths and weaknesses in relation to the demands of starting and running a business.
Exploring and Presenting Enterprise IdeasReal unit · Gateway Qualifications Limited
You'll explore various enterprise ideas, evaluating their benefits and challenges. The unit enables selection of a suitable enterprise idea and the skills to present it clearly to others, justifying the choice based on defined criteria.
What you'll be able to do
- Discuss ideas for an enterprise activity, considering their feasibility and potential benefits.
- Select an enterprise idea based on its potential for success and alignment with personal interests.
- Present an idea for an enterprise activity to others, clearly communicating its purpose, benefits, and potential challenges.
Food Hygiene and SafetyReal unit · Gateway Qualifications Limited
This unit introduces learners to fundamental food hygiene and safety principles. You'll gain knowledge of personal hygiene, food handling, cleaning procedures, and temperature control to maintain food safety.
What you'll be able to do
- Know about basic food hygiene principles, including personal hygiene, food handling practices, and cleaning procedures.
- Know how food safety measures are implemented in a food preparation environment, including temperature control, pest control, and waste management.
Food ServiceReal unit · Gateway Qualifications Limited
This unit introduces learners to different types of food service and their characteristics. You'll learn to serve food according to procedures and work effectively within a food service team.
What you'll be able to do
- Know the different types of food service commonly used in the hospitality industry.
- Serve food to customers according to established procedures and standards.
- Work effectively in a food service area, following instructions and working as part of a team.
- Maintain a clean and safe food service environment.
Guest Services in the Hospitality IndustryReal unit · Gateway Qualifications Limited
You'll develop teamwork and communication skills within guest services in hospitality. The unit covers contributing to team goals, supporting colleagues, and providing professional customer assistance.
What you'll be able to do
- Work effectively as part of the guest services team, contributing to team goals and supporting colleagues.
- Communicate effectively with customers, providing information, assistance, and resolving queries in a professional and courteous manner.
Handling Money in a Sales SituationReal unit · Gateway Qualifications Limited
This unit provides learners with knowledge and skills to handle money securely and accurately in sales situations. You'll understand the purpose of a float, take cash payments, and calculate takings following organisational procedures.
What you'll be able to do
- Handle money securely and accurately in a sales situation, following organisational procedures to minimise errors and prevent loss.
- Know the purpose of a float and how it is used to provide change in a sales environment.
- Take a cash payment from a customer, ensuring accuracy and following correct procedures for handling cash.
- Calculate takings at the end of a sales period, reconciling cash and other payment methods.
Handling PaymentsReal unit · Gateway Qualifications Limited
You'll gain knowledge and skills to process payments accurately and securely in hospitality and catering. The unit covers staff roles in payment processing, handling various payment methods, and cashing up procedures.
What you'll be able to do
- Know the role of a staff member in the payment process within a hospitality and catering environment.
- Process different types of payments, including cash, card, and contactless methods.
- Cash up at the end of a shift, ensuring accuracy and security.
- Handle payments from customers accurately and efficiently.
Health and Safety in the WorkplaceReal unit · Gateway Qualifications Limited
You'll gain knowledge of health and safety roles and responsibilities within the workplace. The unit covers identification and control of common hazards and outlines procedures for responding to accidents and incidents.
What you'll be able to do
- Identify roles and responsibilities related to health and safety within the workplace
- Recognise common workplace hazards
- Apply methods to control risks associated with identified workplace hazards
- Describe the procedures for responding to accidents in the workplace
- Describe the procedures for responding to incidents in the workplace
Housekeeping and Guest ServicesReal unit · Gateway Qualifications Limited
This unit introduces learners to the purpose and structure of guest services within hospitality organisations. You'll understand how guest services contribute to customer satisfaction and loyalty, and develop skills to maintain and service accommodation facilities to required standards.
What you'll be able to do
- Know the purpose of guest services in providing a positive experience for guests.
- Know the structure of guest services within a hospitality organisation, including different roles and responsibilities.
- Maintain and service accommodation facilities to a high standard of cleanliness and presentation.
Improving Sustainability in the WorkplaceReal unit · Gateway Qualifications Limited
It teaches you to identify areas within a business requiring sustainability improvements. You'll develop and present a project plan incorporating processes and resources to support energy, waste, and water reduction.
What you'll be able to do
- Identify an area within a business that requires improvement in terms of sustainability
- Identify relevant processes, practices, or resources that can support sustainability improvements
- Develop a project plan to support improvements in sustainability within the identified area
- Present the developed project plan effectively to relevant stakeholders
Interview SkillsReal unit · Gateway Qualifications Limited
You'll learn to prepare for and present themselves positively at interviews. The unit includes researching organisations and roles, planning travel, asking relevant questions, and reviewing interview performance.
What you'll be able to do
- Prepare effectively for an interview by researching the organisation and the role.
- Identify appropriate questions to ask the interviewer.
- Plan the logistics of attending the interview, including travel arrangements and timings.
- Plan how to present yourself professionally and appropriately at the interview.
- Present yourself positively and confidently during the interview.
- Communicate your skills, experience, and suitability for the role effectively.
- Review your performance in the interview, identifying areas of strength and areas for improvement.
- Reflect on the feedback received and use it to enhance future interview performance.
Introduction to Food CommoditiesReal unit · Gateway Qualifications Limited
You'll gain knowledge of the main food commodities used in the hospitality industry, including their characteristics, sources, and appropriate storage methods. The unit enables classification of food commodities and understanding of their procurement from various suppliers.
What you'll be able to do
- Know the main food commodities used in the hospitality industry.
- Know where the main food commodities can be obtained.
- Know how the main food commodities should be stored to maintain quality and safety.
Introduction to Self- EmploymentReal unit · Gateway Qualifications Limited
This unit provides learners with knowledge of self-employment types, advantages, and legal responsibilities. You'll understand planning steps and financial management, including income and expenditure considerations.
What you'll be able to do
- Know the key aspects of self-employment
- Plan for self-employment effectively
- Manage income and expenditure in self-employment
Introduction to the Hospitality IndustryReal unit · Gateway Qualifications Limited
You'll gain an overview of the hospitality industry, including different outlets, services offered, and job roles. The unit covers the skills and qualities required for various positions within the industry.
What you'll be able to do
- Know the main outlets in the hospitality industry
- Know the job opportunities within the hospitality industry
Making the Most of Work PlacementReal unit · Gateway Qualifications Limited
You'll prepare for, set goals during, and review a work placement experience. The unit focuses on researching organisations, understanding role expectations, and evaluating skills and knowledge gained.
What you'll be able to do
- Prepare for a work placement by understanding the organisation, role, and expectations.
- Identify any necessary equipment or resources required for the placement.
- Set specific, measurable, achievable, relevant, and time-bound (SMART) goals for the work placement.
- Monitor progress towards achieving the set goals throughout the placement.
- Review the work placement experience, evaluating the achievement of set goals.
- Reflect on the skills and knowledge gained during the placement and identify areas for further development.
Meeting Special Dietary NeedsReal unit · Gateway Qualifications Limited
This unit provides learners with an understanding of special dietary needs arising from allergies, intolerances, and medical conditions. You'll identify dietary requirements of different groups and learn how to meet these needs safely in food preparation and service.
What you'll be able to do
- Know why some people have special dietary needs, including allergies, intolerances, and medical conditions.
- Know the special dietary needs of different groups, such as vegetarians, vegans, and people with diabetes.
- Meet the needs of people with special dietary needs when preparing and serving food.
Menu PlanningReal unit · Gateway Qualifications Limited
You'll learn to plan balanced and nutritious menus that consider customer preferences, dietary requirements, and budget constraints. The unit covers menu design principles, including visual appeal and cost calculation for main courses.
What you'll be able to do
- Plan menus that are balanced, nutritious, and appealing to customers.
- Plan a menu that meets specific requirements, such as budget, dietary needs, and seasonal availability.
- Understand how to calculate the cost of a main course, including ingredients, labour, and overheads.
Negotiation SkillsReal unit · Gateway Qualifications Limited
This unit develops learners' negotiation skills, enabling clear and respectful communication of their needs and views. You'll respond to objections, consider others' perspectives, and suggest solutions to reach agreements.
What you'll be able to do
- Communicate your own wants, needs, and views clearly and respectfully to others during a negotiation.
- Express your position confidently and assertively.
- Respond appropriately to the objections or queries raised by others during a negotiation.
- Address concerns and provide reasoned explanations for your position.
- Discuss the wants, needs, and views of others involved in the negotiation process.
- Listen actively and empathetically to understand different perspectives.
- Suggest potential ways forward at the end of a negotiation process, aiming for a mutually acceptable outcome.
- Propose compromises and solutions that address the needs of all parties involved.
Numeracy Skills for WorkReal unit · Gateway Qualifications Limited
You'll select and apply appropriate numeracy skills in work contexts. The unit covers performing calculations and measurements accurately and using numerical results to inform decisions and communicate effectively.
What you'll be able to do
- Select appropriate numeracy skills relevant to a specific task or situation in a work context.
- Identify the required calculations or measurements needed.
- Apply appropriate numeracy skills accurately and efficiently in a work context.
- Perform calculations, measurements, or data analysis using relevant techniques.
- Use the results obtained from applying numeracy skills to inform decision-making in a work context.
- Interpret and present numerical data effectively to colleagues or clients.
Planning a Healthy DietReal unit · Gateway Qualifications Limited
This unit covers the principles and benefits of a healthy diet, including key food groups and hydration. You'll consider factors influencing individual dietary planning and understand the impact of nutrition on physical and mental health.
What you'll be able to do
- Know the principles of a healthy diet, including the importance of balanced nutrition and the potential benefits for health and well-being.
- Know the factors to be considered when planning a healthy diet for an individual, such as age, activity level, dietary requirements, and cultural preferences.
Planning a Healthy DietReal unit · Gateway Qualifications Limited
You'll explore the principles of a healthy diet and the importance of individual needs in dietary planning. The unit teaches you to plan personalised healthy diets considering age, activity level, and health conditions.
What you'll be able to do
- Know the principles and benefits of a healthy diet, including the importance of balanced nutrition and regular exercise.
- Know why it is important to understand an individual’s needs when planning their diet, considering factors such as age, activity level, and health conditions.
- Plan a healthy diet for an individual, taking into account their specific needs and preferences.
Portering and Concierge DutiesReal unit · Gateway Qualifications Limited
This unit covers the roles and responsibilities of porters and concierges in hospitality settings. You'll understand the importance of personal presentation, hygiene, and adherence to organisational policies when performing these duties.
What you'll be able to do
- Describe the portering and concierge duties commonly undertaken within the hospitality sector.
- Explain the importance of maintaining high standards of personal presentation when interacting with customers as a porter or concierge.
- Explain the importance of adhering to organisational policies and procedures when performing porter or concierge duties.
Preparing and Serving DrinksReal unit · Gateway Qualifications Limited
You'll develop practical skills to prepare and serve a variety of drinks using appropriate equipment and techniques. The unit emphasises maintaining quality, consistency, and professional service standards in a drinks service area.
What you'll be able to do
- Prepare a range of different drinks according to standard recipes and procedures.
- Serve drinks to customers in a professional and courteous manner.
- Maintain a clean and organised drinks service area.
- Follow health and safety procedures when preparing and serving drinks.
Searching for a JobReal unit · Gateway Qualifications Limited
This unit equips learners with skills to find and explore job vacancies using various sources. You'll adopt a proactive approach to job searching, including networking and direct applications.
What you'll be able to do
- Identify and explore various job vacancy sources
- Utilise different methods to find out about job vacancies
- Take a proactive approach to job searching, including networking and direct applications
Self-Management Skills for WorkReal unit · Gateway Qualifications Limited
You'll demonstrate effective self-management skills in work-related contexts. The unit covers time-keeping, organising tasks and resources, managing feelings and behaviours, and reviewing personal self-management.
What you'll be able to do
- Demonstrate good time-keeping in a work-related context
- Organise tasks and resources effectively in a work environment
- Manage own feelings and behaviours appropriately in the workplace
- Review and evaluate own self-management skills, identifying areas for improvement
Serving Food and DrinkReal unit · Gateway Qualifications Limited
This unit equips learners with the skills to serve food and drink professionally, including preparing the service area, taking orders, and clearing tables efficiently. You'll also develop teamwork and communication skills within a food and drink service environment.
What you'll be able to do
- Demonstrate the ability to serve food and drink to customers in a professional manner
- Demonstrate the ability to work effectively as part of a food and drink service team
Setting and Meeting Work- Related TargetsReal unit · Gateway Qualifications Limited
It teaches you to set specific, measurable, achievable, relevant, and time-bound (SMART) work-related targets. You'll monitor and review progress, identifying challenges and making adjustments as needed.
What you'll be able to do
- Set a personal target relating to work, ensuring it is specific, measurable, achievable, relevant, and time-bound (SMART)
- Monitor and review progress towards a personal target, identifying any challenges and adjustments needed
Skills for Creative ThinkersReal unit · Gateway Qualifications Limited
You'll develop creative thinking skills to generate and adapt ideas. The unit focuses on applying imaginative solutions to problems and demonstrating innovation and problem-solving abilities.
What you'll be able to do
- Think creatively, generating new ideas and approaches
- Work creatively to apply imaginative solutions to issues, demonstrating innovation and problem-solving skills
Skills for Effective ParticipantsReal unit · Gateway Qualifications Limited
It teaches you to engage with community issues and take action to improve them. You'll identify relevant issues, assess their impact, and participate in activities contributing to positive community change.
What you'll be able to do
- Engage with issues that affect their communities (e.g. place of learning, work or area in which they live), demonstrating awareness and understanding
- Take action to bring about improvements within communities, contributing to positive change and development
Skills for Independent EnquirersReal unit · Gateway Qualifications Limited
You'll learn to plan, conduct, and present investigations independently. The unit covers defining investigation purposes, gathering and recording information, and presenting findings clearly.
What you'll be able to do
- Plan investigations effectively, considering the purpose, scope, and resources required.
- Carry out investigations using appropriate methods to gather relevant information.
- Present findings of investigations in a clear, organised, and accessible format.
Skills for Reflective LearnersReal unit · Gateway Qualifications Limited
This unit supports learners in identifying their strengths and weaknesses related to tasks. You'll set realistic development goals and reflect on progress and achievements to inform future learning.
What you'll be able to do
- Identify own strengths and weaknesses in relation to specific tasks or activities.
- Set realistic and achievable goals for own development, aligned with identified strengths and weaknesses.
- Reflect on progress and achievement towards set goals, identifying areas for further improvement.
Solving Work-Related ProblemsReal unit · Gateway Qualifications Limited
You'll learn to identify and select solutions to work-related problems. The unit includes applying chosen strategies, monitoring progress, and making adjustments to resolve issues effectively.
What you'll be able to do
- Select appropriate solutions to a defined work-related problem or issue, justifying the choice based on relevant criteria.
- Apply a chosen strategy to address a work-related problem or issue, monitoring progress and making adjustments as necessary.
SustainabilityReal unit · Gateway Qualifications Limited
This unit provides learners with an understanding of sustainability, covering environmental, social, and economic aspects. You'll explore threats from human activity and how businesses work towards sustainable practices.
What you'll be able to do
- Know what sustainability means in the context of environmental, social, and economic factors.
- Know how human activity, including industrial processes and consumption patterns, is threatening sustainability.
- Know how a specific business or sector is working towards achieving sustainability through various initiatives and practices.
Sustainability in HospitalityReal unit · Gateway Qualifications Limited
You'll gain an understanding of sustainability concepts within the hospitality industry, including environmental and social impacts. The unit covers strategies to improve sustainability practices, such as reducing energy consumption and waste.
What you'll be able to do
- Define sustainability and its relevance within the hospitality industry.
- Describe methods for improving sustainability practices within hospitality organisations.
Taking Personal Responsibility for the EnvironmentReal unit · Gateway Qualifications Limited
You'll research individual actions to combat climate change and identify ways to reduce their environmental impact. The unit includes implementing changes and reflecting on the effectiveness of these actions.
What you'll be able to do
- Research various ways individuals can help fight climate change, gathering information from reliable sources.
- Identify specific ways to reduce own negative impact on the environment in daily life.
- Implement practical actions or changes to reduce their negative impact on the environment, such as reducing waste or conserving energy.
- Reflect on how effectively they have been reducing their negative impact on the environment, evaluating the outcomes of implemented actions and identifying areas for further improvement.
Time ManagementReal unit · Gateway Qualifications Limited
It teaches you to manage their time effectively during work or study. You'll plan and organise tasks, apply time management techniques, and review their skills to identify strengths and areas for improvement.
What you'll be able to do
- Manage own time effectively whilst undertaking work or study activities.
- Review own time management skills and identify areas for improvement.
Using Kitchen EquipmentReal unit · Gateway Qualifications Limited
This unit provides knowledge of various kitchen equipment and develops learners' ability to use cutting tools and other kitchen appliances safely and effectively. You'll demonstrate correct techniques for food preparation using both large and small equipment.
What you'll be able to do
- Identify different types of kitchen equipment used in a professional kitchen environment.
- Demonstrate the safe and effective use of cutting equipment for food preparation.
- Demonstrate the safe and effective use of both large and small items of kitchen equipment.
Working SafelyReal unit · Gateway Qualifications Limited
This unit covers the identification of risks and hazards in the workplace, the implementation of safety procedures to reduce harm, and the management of low-risk hazards. You'll learn to assess risks and apply appropriate safety measures to maintain a safe working environment.
What you'll be able to do
- Identify potential risks and hazards present in a work environment.
- Reduce the risk of harm to themselves and others in the workplace.
- Deal with low-risk hazards appropriately in the workplace environment.
Working in a TeamReal unit · Gateway Qualifications Limited
You'll develop teamwork skills by contributing to planning, working positively with others, and reviewing their performance as team members. The unit emphasises communication, collabouration, and self-evaluation.
What you'll be able to do
- Contribute to planning activities as part of a team, sharing ideas and agreeing on objectives and strategies.
- Work positively as a member of a team, supporting colleagues, communicating effectively, and contributing to a positive team environment.
- Review own performance as a member of a team, identifying strengths and areas for improvement, and seeking feedback from colleagues.
Working with ColleaguesReal unit · Gateway Qualifications Limited
You'll learn to work positively with colleagues by communicating effectively, supporting shared goals, contributing to team discussions, and respecting diverse opinions. This unit focuses on collabouration and constructive teamwork.
What you'll be able to do
- Work positively and constructively with colleagues to achieve shared goals.
Working with Food in a Retail EnvironmentReal unit · Gateway Qualifications Limited
You'll understand personal hygiene requirements and food safety hazards specific to retail food environments. The unit develops safe and hygienic working practices, including the use of personal protective equipment and maintaining clean work areas.
What you'll be able to do
- Know the principles of personal hygiene when dealing with food in a retail environment.
- Know about potential food safety hazards in a retail environment.
- Work in a safe and hygienic manner, appropriate for a retail environment where food is handled.
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Entry Level credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Applying for a JobBasic CookingBasic Food PreparationBasic Food Preparation and CookingBookings, Orders and PaymentsCareer PlanningCommunication Skills for WorkCommunity Environment Project
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
Gateway Qualifications Entry Level Certificate in Hospitality and Catering (Entry 3)
- Griddle Food
- Manage accurate and appropriate billing and payment processes
- Process payments on board an aircraft
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
Griddle FoodManage accurate and appropriate billing and payment processesProcess payments on board an aircraft
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Applied to your own work
This unit enables learners to prepare job applications and CVs that meet employer expectations. Learners will develop skills to present clear, concise, and accurate information reflecting their skills and experience.
How the thinking builds
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for Gateway Qualifications Entry Level Certificate in Hospitality and Catering (Entry 3)
55 units in this credential, in the order it lists them, awarded by Gateway Qualifications Limited.
- Applying for a Job
- Basic Cooking
- Basic Food Preparation
- Basic Food Preparation and Cooking
- Bookings, Orders and Payments
- Career Planning
and 49 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
Why this matters: AI can already remember and understand for you. What it can’t do is
take your real problem and judge the right call. So the only learning worth paying
for is the learning that takes you to the top. That’s exactly what a tutor doing it with
you, on your real work, is for.
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.