UK

Training Qualifications UK Ltd · RQF Level 2

TQUK Level 2 Certificate for Union Representatives (RQF)

You don’t just earn this. You learn to use it, one-to-one, on your own real work.

  • LevelRQF Level 2
  • Total credits16
  • Guided learning107 hours
  • Units in this qualification9

Awarded by Training Qualifications UK Ltd · on the Ofqual register

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What you’ll learn

What each unit actually teaches you to do

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These are the units Training Qualifications UK Ltd registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.

Agreements and collective bargainingReal unit · Training Qualifications UK Ltd
This unit covers common workplace agreements and the collective bargaining process. You'll understand how to improve agreements through negotiation and collabouration and the actions available following negotiation failures.

What you'll be able to do

  • Be familiar with common workplace agreements and their purpose.
  • Understand how to improve and enhance existing workplace agreements through negotiation and collaboration.
  • Understand the actions which can be taken following the failure of negotiations to reach a satisfactory agreement.
Dignity and equality at workReal unit · Training Qualifications UK Ltd
You'll explore negative workplace behaviours such as bullying, harassment, and discrimination, and their impact on individuals. The unit also addresses income equality, equality legislation, and the promotion of dignity at work.

What you'll be able to do

  • Know the main types of negative behaviours or situations which can be experienced in the workplace, such as bullying, harassment, and discrimination.
  • Understand the impact of negative behaviours and experiences in the workplace on individuals and the organisation as a whole.
  • Understand the concept of income equality and its relevance to the workplace.
  • Understand equality legislation and its implications for employers and employees.
Legislation and codes of practice relevant to the union representativeReal unit · Training Qualifications UK Ltd
You'll gain knowledge of key legislation and codes of practice relevant to union representatives, including the ACAS Code of Practice and the Safety Representatives and Safety Committees Regulations 1977. The unit explains how to apply these to support union work.

What you'll be able to do

  • Use the ACAS Code of Practice to support work as a Union Representative.
  • Use the Safety Representatives and Safety Committees Regulations 1977 to support work as a Union Representative.
  • Use other relevant legislation to support work as a Union Representative.
Roles and responsibilities of the union representativeReal unit · Training Qualifications UK Ltd
You'll understand the roles, functions, and required skills of a union representative. The unit also covers the representative's position within the organisation and methods to encourage active union membership.

What you'll be able to do

  • Understand the various roles and functions of a Union Representative.
  • Know the skills required for a Union Representative to undertake their role effectively.
  • Understand the position of the Union Representative in relation to the wider organisation.
  • Encourage active membership amongst members of Unions.
Skills required by the union representativeReal unit · Training Qualifications UK Ltd
This unit develops learners' skills in conducting interviews, delivering presentations, note-taking, and providing union-related advice. It also emphasises the importance of leadership skills for effective union representation.

What you'll be able to do

  • Prepare for and conduct an interview effectively.
  • Prepare for and deliver a presentation.
  • Act as a note-taker in a formal environment, accurately recording key information.
  • Give information, advice and guidance relating to union matters to members and potential members.
  • Understand the importance of leadership skills for Union Representatives in fulfiling their duties.
  • Select appropriate communication methods for different situations and audiences.
  • Prepare effectively for a negotiation, considering objectives and potential outcomes.
The role of risk assessments in the work of the union representativeReal unit · Training Qualifications UK Ltd
This unit provides knowledge of health and safety legislation and the role of risk assessments in the workplace. You'll identify hazards, implement control measures, and monitor risk assessments to maintain a safe working environment.

What you'll be able to do

  • Understand the legislation underpinning health and safety in the workplace, including key regulations and legal responsibilities.
  • Understand the role of risk assessments in ensuring health and safety in the workplace, including identifying hazards and implementing control measures.
Understanding the history and structure of own unionReal unit · Training Qualifications UK Ltd
You'll study the history, structure, and strategic objectives of their own union. The unit covers the union's origins, key milestones, organisational levels, departments, and decision-making processes.

What you'll be able to do

  • Know the history of own Union, including its origins, key milestones, and significant achievements.
  • Understand the structure of own Union, including its different levels, departments, and decision-making processes.
  • Understand own Union's strategy, including its aims, objectives, and priorities.
Understanding workplace policies and proceduresReal unit · Training Qualifications UK Ltd
You'll understand the purpose and application of key workplace policies, including grievance, family friendly, disciplinary, and dignity and respect policies. The unit covers procedures for raising grievances and alternative dispute resolution methods.

What you'll be able to do

  • Understand the role and application of a grievance policy in the workplace, including procedures for raising and resolving grievances.
  • Understand the role and application of family friendly policies in the workplace, including policies related to maternity, paternity, and flexible working.
  • Understand the role and application of a disciplinary policy in the workplace, including procedures for addressing misconduct and poor performance.
  • Understand the role of dignity and respect policies in promoting a positive and inclusive workplace culture.
Using the organising cycle to prepare and deliver a campaignReal unit · Training Qualifications UK Ltd
This unit introduces the organising cycle and its application in campaign development. You'll develop strategies, deliver the educate phase, and finalise campaigns, including evaluating their effectiveness and impact.

What you'll be able to do

  • Understand the concept of the organising cycle, including its key stages and principles.
  • Understand how to develop a campaign strategy using the organising cycle, considering target audiences and objectives.
  • Understand how to deliver the educate phase of a campaign, including methods for raising awareness and providing information.
  • Understand how to finalise a campaign, including evaluating its impact and documenting lessons learned.

The honest bit

You’ve started things before

Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

Your passport

Every credit is a stamp you keep

Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.

Agreements and collective bargainingDignity and equality at workLegislation and codes of practice relevant to the union representativeRoles and responsibilities of the union representativeSkills required by the union representativeThe role of risk assessments in the work of the union representativeUnderstanding the history and structure of own unionUnderstanding workplace policies and procedures

Each stamp is a real unit registered against this qualification.

Who’d teach you this

The Evidence Evaluator

Assessor

Helps you show what you can actually do, gathering the evidence that proves it as you learn.

Meet all twelve tutors

Where this connects

Where these credits take you

A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.

See Your Progress GrowIllustration
TQUK Level 2 Certificate for Union Representatives (RQF)
  • Administer and organise the campaign
  • Contribute to the control of risks as a union health and safety representative v2
  • Prepare and present cases on behalf of union members v2
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.
Future FluencyAll ten future skillsSee how every unit is contextualised by the tenExplore →

Skills it covers

What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.

Administer and organise the campaignContribute to the control of risks as a union health and safety representative v2Prepare and present cases on behalf of union members v2

How you’ll actually learn this

One-to-one, on your own real work

A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.

One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Agreements and collective bargainingLevel 2

Applied to your own work

This unit covers common workplace agreements and the collective bargaining process. Learners will understand how to improve agreements through negotiation and collabouration and the actions available following negotiation failures.

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.
Your PlanIllustration

Built for TQUK Level 2 Certificate for Union Representatives (RQF)

9 units in this credential, in the order it lists them, awarded by Training Qualifications UK Ltd.

  1. Agreements and collective bargaining
  2. Dignity and equality at work
  3. Legislation and codes of practice relevant to the union representative
  4. Roles and responsibilities of the union representative
  5. Skills required by the union representative
  6. The role of risk assessments in the work of the union representative

and 3 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

Why it sticks

Most courses stop at remembering

There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.

  1. 6CreateThe Creative Catalyst
  2. 5EvaluateThe Evidence Evaluator
  3. 4AnalyseThe Analyst
  4. 3ApplyThe Coach
  5. 2UnderstandThe Connector
  6. 1RememberThe Builder

Where most courses leave you Where Zavmo takes you

Why this matters: AI can already remember and understand for you. What it can’t do is take your real problem and judge the right call. So the only learning worth paying for is the learning that takes you to the top. That’s exactly what a tutor doing it with you, on your real work, is for.

The value

Why the companion is worth £70 a month

You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.

That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.

Earned on your own work, taught to the top.

Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.