Future (Awards and Qualifications) Ltd · RQF Level 5
FAQ Level 5 Diploma in Leadership and Management for Adult Care
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 5
- Total credits90
- Guided learning485 hours
- Units in this qualification20
Awarded by Future (Awards and Qualifications) Ltd · on the Ofqual register
Start here
See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units Future (Awards and Qualifications) Ltd registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Decision making in adult careReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Understand decision-making in adult care.
- Carry out effective decision making in adult care.
Entrepreneurial skills in adult careReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Understand the adult care services market.
- Understand the role of an entrepreneurial culture in adult care.
- Lead the implementation of an entrepreneurial culture in adult care.
Governance of Adult CareReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Understand legislatory and statutory requirements influencing practice in adult care provision.
- Understand the role of governance and accountability in adult care.
Innovation and change in adult careReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Understand how to develop a vision for the future of the adult care service.
- Understand principles of change management in adult care.
Lead and manage effective communication and information management in adult careReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Understand approaches to communication used in adult care.
- Manage communication systems that support positive outcomes in adult care.
- Understand how to operate systems for information management in adult care.
- Maintain security of information in adult care.
Leadership and Management in Adult CareReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Understand the application of theories of leadership and management in adult care.
- Understand the effect of policy drivers on the leadership and management of adult care services.
- Understand the role of the leader or manager in adult care setting.
- Generate commitment to a vision for the adult care service.
Manage self for leadership in adult careReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Understand the importance of self-awareness.
- Manage own behaviour.
- Prioritise and manage own workload.
- Undertake professional development.
Managing concerns and complaints in adult careReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Understand the management of concerns and complaints in adult care.
- Lead practice to address concerns and complaints.
Managing continuous improvement in adult careReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Understand continuous improvement in practice in adult care.
- Develop a culture of continuous improvement in adult care.
Managing equality, diversity and inclusion in adult careReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Understand the context of equality, diversity and inclusion in adult care.
- Champion good practice in equality, diversity and inclusion in adult care.
Managing health and safety in adult careReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Understand how to lead the implementation of health and safety policies and practice in adult care.
- Lead the implementation of health and safety policy and practice in adult care.
Managing outcomes-based person-centred practice in adult careReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Understand outcomes-based and person-centred practice in adult care.
- Achieve positive outcomes for individuals through the management of person-centred practice.
- Lead practice to achieve healthcare outcomes.
Managing partnership working in adult careReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Understand the context of partnership working in adult care services.
- Lead relationships with individuals, carers and families in adult care.
- Manage working relationships with colleagues to achieve positive outcomes in adult care services.
- Partnership working with professionals in other agencies.
Managing professional development in adult careReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Understand professional development in adult care.
- Understand how to manage professional development in adult care.
- Understand the importance of litreacy, numeracy and digital skills in adult care.
Managing safeguarding and protection in adult careReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Understand requirements for the safeguarding of vulnerable adults.
- Lead the implementation of policies and procedures to support safeguarding of vulnerable adults.
- Manage the safeguarding of children and young people encountered in an adult care service.
- Understand the use and impact of restrictive practices.
Regulation and inspection for adult careReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Understand systems and requirements for regulation and inspection of adult care services.
- Understand the remit of those involved in regulation and inspection in adult care.
- Understand the inspection process in adult care services.
Resource management in adult careReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Understand principles for effective resource management in adult care.
- Understand the principles of human resource management in adult care.
- Understand finance management in adult care.
- Understand performance management of the adult care service.
Risk-taking and risk management in adult careReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Understand positive risk-taking in adult care.
- Understand mental capacity and consent in relation to adult care.
- Lead the implementation of policies, procedures and practices to manage risk in adult care.
Supervision and performance management in adult careReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Understand the principles of professional supervision in adult care.
- Prepare for professional supervision in adult care.
- Facilitate the supervision process in adult care.
- Understand how to address performance management and related issues.
Team Leadership in Adult CareReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Understand the features of team work in adult care.
- Provide leadership for a team in adult care.
- Foster a values-based culture within a team.
- Develop a plan with team members to meet agreed objectives.
- Implement and review personal and team objectives.
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 5 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this

The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Build a partnership between the team, patients and carers
- Collaborate with partners to jointly commission services
- Develop and Manage Multi-Agency Partnerships
- Lead and manage effective communication that promotes positive outcomes for people within care services
- Lead risk management in commissioning, procurement and contracting
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your own work
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for FAQ Level 5 Diploma in Leadership and Management for Adult Care
20 units in this credential, in the order it lists them, awarded by Future (Awards and Qualifications) Ltd.
- Decision making in adult care
- Entrepreneurial skills in adult care
- Governance of Adult Care
- Innovation and change in adult care
- Lead and manage effective communication and information management in adult care
- Leadership and Management in Adult Care
and 14 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.