FAQ Level 3 Diploma in Healthcare Support

What you'll be able to do

• Understand relevant legislation, policy and good practice related to adapting and fitting healthcare equipment, medical devices, assistive technology, associated systems or products to meet individuals’ needs
• Understand anatomy and physiology relevant to adapting and fitting prescribed items to meet individuals’ needs
• Understand specialist technical requirements of healthcare equipment, medical devices, assistive technology, associated systems or products
• Adapt prescribed items to meet individuals’ needs
• Fit prescribed items to meet the needs of individuals

What you'll be able to do

• Understand legislation, policy and procedures relevant to administration of medication
• Know about common types of medication and their use
• Understand procedures and techniques for the administration of medication
• Prepare for the administration of medication
• Administer and monitor medication

What you'll be able to do

• Understand how to administer oral nutritional products to individuals in line with current legislation, national guidelines, policies, protocols and good practice guidelines
• Understand common nutritional products and their uses
• Understand how to manage possible reactions to the use of nutritional products
• Prepare for oral administration of nutritional products 5.Be able to administer oral nutritional products to individuals
• Maintain stock of nutritional products

What you'll be able to do

• Understand good practice in identifying information requirements
• Understand health conditions
• Understand the effects of change on individuals’ lifestyles
• Ascertain the information and advice needs of individuals
• Agree plans with individuals to adapt their lifestyle

What you'll be able to do

• Know the anatomy and physiology of the female reproductive system
• Know the anatomy and physiology of the breast
• Understand physical changes during pregnancy

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to assisting and supporting individuals to use alternative and augmentative communication (AAC) systems
• Understand how to assist and support the use of AAC systems
• Understand how AAC systems support the needs of individuals
• Prepare AAC equipment for individuals to use
• Assist and support individuals to use AAC systems

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice which inform own role in assisting in treatment programmes for individuals with severely reduced movement/mobility
• Understand anatomical and physiological issues related to providing treatment programmes for individuals with severely reduced movement/mobility
• Understand treatment programmes for individuals with severely reduced movement/mobility 4.Be able to implement treatment programmes for individuals with severely reduced movement/mobility

What you'll be able to do

• Know current legislation, national guidelines, policies, protocols and good practice which inform planning and evaluating learning activities
• Understand learning styles
• Understand roles and responsibilities in planning, implementing and evaluating learning activities
• Assist in planning learning activities
• Evaluate learning activities

What you'll be able to do

• Understand how health and safety measures are implemented when receiving, handling and dispatching clinical specimens
• Understand the reasons for different containers and transport media for different clinical specimens
• Assist others to receive, handle, label and dispatch clinical specimens

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to assisting in testing individuals prior to planning physical activities
• Understand health related topics in relation to physical activities
• Understand motivation factors for physical activities
• Carry out preparations to assess individuals’ ability to exercise
• Assist the practitioner to administer tests to assess individuals’ ability to exercise

What you'll be able to do

• Know the current legislation, guidelines and policies relevant to the administration of medication
• Understand own role in assisting in the administration of medication
• Understand the requirements and procedures for assisting in the administration of medication
• Understand the requirements and procedures for ensuring an individual’s safety
• Prepare for the administration of medication
• Assist in the administration of medication
• Contribute to the management of medications and administration records

What you'll be able to do

• Understand current organisational policies and procedures relating to the use of oxygen
• Understand respiratory conditions that may require the use of oxygen
• Understand the adverse effects of oxygen and how they can be minimised or prevented
• Understand resources and equipment used when administering care in response to respiratory conditions
• Monitor and record saturation levels
• Assist in the preparation and administration of oxygen for individuals

What you'll be able to do

• Understand the potential effects of the perioperative environment and procedures on individuals undergoing perioperative care
• Support individuals in a perioperative environment according to their care plan
• Monitor individuals in a perioperative environment according to the requirements of their care plans

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to the implementation of programmes to restore mobility, movement and functional independence
• Understand health topics related to restoring movement and functional independence
• Understand treatment programmes related to restoring movement and functional independence
• Assist in implementing programmes to restore mobility, movement and functional independence
• Make records and provide information to the practitioner

What you'll be able to do

• Understand how legislation and organisational policies impact on the transfer of individuals between agencies and services
• Apply agency and service procedures correctly in preparing people for, and supervising them during, transfer from one service to another
• Respect the rights of the individual and value diversity
• Use communication skills effectively in working with individuals and the agencies and services to which they are being transferred

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to monitoring individuals with dysphagia
• Understand how to assist others in monitoring the progress of individuals with dysphagia
• Know the action to take as a result of the monitoring undertaken
• Assist others in monitoring an individual’s progress in managing dysphagia
• Report and record an individual’s progress in managing their dysphagia

What you'll be able to do

• Understand techniques and resources involved in planning presentations
• Assist others to plan presentations

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to supporting individuals from diverse linguistic and cultural backgrounds to access speech and language therapy services
• Understand the communication needs and abilities of individuals from diverse linguistic and cultural backgrounds
• Understand how to provide speech and language therapy related care and support for individuals from diverse linguistic and cultural backgrounds
• Know the types of information and materials required to support individuals from diverse linguistic and cultural

What you'll be able to do

• Know about current legislation, national guidelines, policies, protocols and good practice when assisting the practitioner to carry out health care activities
• Assist the practitioner in carrying out health care activities

What you'll be able to do

• Understand the importance of the Mental Capacity Act 2005
• Understand the key elements of the Mental Capacity Act 2005
• Understand ‘restraint’ as defined in the s6(4) Mental Capacity Act 2005
• Understand the importance of complying with the Mental Capacity Act 2005 Code of Practice when working with individuals who lack capacity

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to caring for newborn babies
• Understand how to meet the physical, social, emotional and developmental needs of newborn babies
• Contribute to the safety of newborn babies within own care
• Feed, bathe and clothe newborn babies in line with local policy and protocol

What you'll be able to do

• Understand how to care for individuals with naso-gastric tubes in line with current legislation, national guidelines, policies, protocols and good practice guidelines
• Know the anatomy and physiology of the upper gastrointestinal system and its relevance to naso-gastric procedures
• Prepare to carry out naso-gastric procedures
• Support individuals undergoing naso-gastric procedures

What you'll be able to do

• Understand current legislation national guidelines, policies, protocols and good practice related to caring for individuals with urethral catheters
• Understand the procedure of urethral catheterisation
• Understand the use and application of catheter care equipment
• Prepare individuals to carry out urethral catheters care
• Carry out care for individuals with urethral catheters
• Monitor and check individuals undergoing urethral catheter care

What you'll be able to do

• Understand the ageing process
• Adapt communication techniques when caring for elderly patients
• Understand how to care for elderly patients

What you'll be able to do

• Provide physical care for babies and young children
• Provide routines for babies and young children that support their health and development
• Provide opportunities for exercise and physical activity
• Provide safe and protective environments for babies and young children
• Provide for the nutritional needs of babies under 18 months
• Understand how to provide for the nutritional needs of young children from 18-36 months

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice guidelines in relation to carrying out arterial puncture and collecting arterial blood
• Understand the procedures involved in carrying out arterial puncture and the collection of arterial blood
• Prepare to carry out arterial puncture and collect arterial blood
• Carry out arterial puncture and collect arterial blood
• Monitor and report on arterial puncture and the collection of arterial blood
• Report, record and forward on arterial blood samples

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice which impact on own role
• Understand the procedures involved in the collection of arterial blood
• Prepare to carry out blood collection
• Carry out blood collection procedures
• Record, report and forward on blood samples
• Monitor and report on blood collection

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice for performing intravenous cannulation
• Understand the principles intravenous infusion
• Prepare to carry out intravenous infusion
• Carry out intravenous infusion
• Monitor and report on the intravenous infusion

What you'll be able to do

• Understand current legislation, policy and good practice related to carrying out vision screening
• Understand the factors related to vision screening
• Prepare to carry out vision screening
• Carry out vision screening
• Support individuals during and after the procedure

What you'll be able to do

• Understand safety measures specific to undertaking wound drainage care
• Understand the principles of wound drainage and use of related equipment
• Understand procedures and techniques involved in wound drainage
• Prepare for wound drainage care
• Carry out wound drainage care
• Record and report outcomes from procedure

What you'll be able to do

• Understand the causes of infection
• Understand the transmission of infection

What you'll be able to do

• Understand how to maintain a clean environment
• Understand the principles and steps of the decontamination process
• Understand the importance of good waste management practice

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to the provision of environmental and social support in the community
• Understand how to assess the need for, and provision of, environmental and social support in the community
• Carry out assessments in collabouration with others to establish the need for, and provision, of environmental and social support in the community
• Plan changes to be made to the environment and social support with individuals and relevant others

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice in collating and communicating health information to individuals
• Identify the information to be collated and communicated
• Communicate health information

What you'll be able to do

• Understand why effective communication with children and young people is important in the work setting
• Meet the communication and language needs, wishes and preferences of children and young people and those involved in their care
• Understand the rationale for the use of play and distraction techniques for communicating with children and young people
• Understand the implementation of play and distraction techniques in the work setting

What you'll be able to do

• Analyse concepts of health and wellbeing
• Understand factors influencing health and wellbeing
• Communicate appropriately with individuals and others
• Encourage individuals to address issues relating to their health and wellbeing

What you'll be able to do

• Understand how to conduct external ear examinations in line with current legislation, national guidelines, policies, protocols and good practice guidelines
• Know the anatomy of the ear as related to conducting ear examinations
• Understand reasons for conducting an examination of the external ear
• Prepare to conduct external ear examinations
• Conduct external ear examinations
• Record and report results from external ear examinations

What you'll be able to do

• Understand how to conduct hearing assessments in line with current legislation, national guidelines, policies, protocols and good practice guidelines
• Know the anatomy and physiology of the ear related to hearing
• Understand how to maintain equipment required to assess individuals’ hearing
• Prepare to conduct hearing assessments
• Conduct hearing assessments
• Record and report the results of hearing assessments

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to conducting routine maintenance on clinical equipment
• Understand the procedures involved in conducting routine maintenance on clinical equipment
• Prepare to carry out routine maintenance on clinical equipment
• Carry out routine maintenance on clinical equipment
• Report and record on routine maintenance carried out on clinical equipment

What you'll be able to do

• Understand monitoring of the health of individuals affected by health conditions
• Carry out observations of the health of individuals affected by health conditions
• Record and report on observations
• Respond to changes in an individual’s condition

What you'll be able to do

• Know the factors that affect how individuals are cared for after death
• Contribute to supporting those who are close to deceased individuals
• Contribute to preparing deceased individuals prior to transfer
• Contribute to transferring deceased individuals
• Manage own feelings in relation to the death of individuals

What you'll be able to do

• Understand the procedures for discharging individuals to a carer
• Prepare individuals for discharge
• Contribute to the discharge of individuals to carers

What you'll be able to do

• Understand the importance of following health and safety requirements when using medical devices in the perioperative environment
• Check and handle medical devices in the perioperative environment, according to health and safety procedures
• Check the integrity of instrument trays
• Dispose of used items and equipment safely

What you'll be able to do

• Understand how to control the use of physical resources in a health setting in line with local policy and protocol
• Advise team members on the control of expenditure and physical resource usage in a health setting
• Monitor expenditure and physical resource usage in a health setting

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice guidelines in relation to coordinating the progress of individuals through care pathways
• Understand the coordination of individuals through care pathways
• Coordinate the progress of individuals through care pathways

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to delivering exercise sessions
• Understand the role of exercise and its physical effects
• Understand the principles and rationales for exercise programmes
• Understand the use of exercise equipment
• Deliver exercise sessions

What you'll be able to do

• Understand how to deliver training through demonstration and instruction
• Deliver training by demonstration and instruction
• Review learning and training

What you'll be able to do

• Know the normal patterns of learning and communication development of individuals
• Understand how speech and language disorders can affect an individual’s learning, communication development and lifestyle
• Understand how therapy programmes can enable individuals to achieve communication goals
• Develop activities and materials for therapy programmes based on the identified communication goals of individuals

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to supporting parents/carers to care for babies during their first year
• Understand how to access and gather relevant information for care planning
• Understand the factors which impact on care planning needs
• Develop and agree individualised care plans for babies and families

What you'll be able to do

• Understand how resources are used to support individuals who use alternative and augmentative communication (AAC) systems
• Determine the resource needs of individuals who use AAC systems
• Cost and order materials, equipment and resources for individuals who use AAC systems
• Develop resources for individuals who use AAC systems

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to supporting parents/carers to care for babies during their first year
• Understand the need for developing positive relationships with children and young people
• Establish positive relationships with children and young people
• Provide information and advice to children and young people

What you'll be able to do

• Understand how duty of care contributes to safe practice
• Address conflicts or dilemmas that may arise between an individual’s rights and the duty of care
• Respond to complaints

What you'll be able to do

• Understand key principles for communication and relationships in mental health work
• Understand effective communication skills in building and sustaining relationships in mental health work with individuals and others
• Understand how to support individuals in their relationships

What you'll be able to do

• Understand current legislation, national guidelines, policies and good practice guidelines related to supporting parents/carers to care for babies during their first year
• Understand factors which impact upon enabling children and young people to understand their health and well-being
• Establish positive relationships with children, young people and relevant others to enable children and young people to understand their health and well-being
• Develop a care plan in partnership with the child or young person to help them to achieve an understanding of the nature of t

What you'll be able to do

• Understand legislation, policies and practice in relation to supporting individuals to manage their behaviour
• Understand the factors that influence behaviour
• Work with individuals to recognise the impact of their behaviour on others
• Support individuals to develop strategies for managing behavioural responses
• Evaluate and review strategies for managing behavioural responses

What you'll be able to do

• Understand the legal, service and social context of work with individuals in relation to their behaviour
• Gather and use relevant information to explore behavioural responses
• Work with an individual to plan a strategy for changing patterns of behaviour that have a negative impact
• Work with an individual and significant others to review a strategy for changing patterns of behaviour that have a negative impact

What you'll be able to do

• Understand the different ways in which individuals may react to change
• Apply an active approach in supporting service users or carers to manage change

What you'll be able to do

• Understand considerations for individuals with dementia at end of life
• Understand how to support individuals with dementia affected by symptoms at end of life
• Understand how to support carers of individuals with dementia at end of life

What you'll be able to do

• Understand good practice in diabetic foot care
• Understand the factors affecting foot health in individuals with diabetes
• Prepare to conduct an examination on the feet of individuals who have diabetes
• Conduct an examination on the feet of an individual with diabetes
• Advise individuals with diabetes about foot health
• Report the outcome of foot examinations

What you'll be able to do

• Understand legislation, national guidelines, policies, protocols and good practice guidelines related to working with housing and accommodation agencies supporting individuals with mental health needs
• Understand the nature and operation of the housing sector as related to people with mental health needs
• Facilitate the arrangement of housing and accommodation services for individuals with mental health needs
• Monitor the provision of housing and accommodation services for individuals with mental health needs
• Keep records relating to individuals housing

What you'll be able to do

• Understand the role of learning and development activities in meeting individual needs
• Identify learning and development activities to meet individual needs and preferences
• Plan learning and development activities with individuals
• Prepare for learning and development activities
• Facilitate learning and development activities with individuals
• Evaluate and review learning and development activities

What you'll be able to do

• Understand policies, protocols and good practice related to group presentations
• Understand factors which contribute to effective group presentations
• Plan a presentation to facilitate learning
• Present information to a group

What you'll be able to do

• Understand the structure and function of the human body
• Understand factors that affect the function of the human body

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related toimplementing hydrotherapy programmes
• Know musculo skeletal aspects of the body
• Understand the principles of hydrotherapy practice
• Implement hydrotherapy programmes
• Report to the practitioner on the outcomes of the hydrotherapy programme

What you'll be able to do

• Understand the principles of therapeutic group activities
• Plan and prepare for therapeutic group activities
• Support individuals during therapeutic group activities
• Contribute to the evaluation of therapeutic group activities

What you'll be able to do

• Understand discharge and post discharge information needs of individuals
• Inform individuals of discharge arrangements

What you'll be able to do

• Understand current legislation, national guidelines, policies, procedures and protocols in relation to inserting and securing nasogastric tubes
• Understand purpose and functions of nasogastric tubes and associated procedures
• Prepare for the insertion of a nasogastric tube
• Insert a nasogastric tube
• Provide aftercare for individuals following nasogastric tube insertion

What you'll be able to do

• Understand the legal and local requirements relating to the use of telecommunications when supporting individuals
• Use telecommunication technology
• Engage with individuals using telecommunications
• Identify and evaluate any risks or dangers for individuals during the interaction
• Terminate the interaction

What you'll be able to do

• Understand how to provide a quality service within legislation, policies and procedures
• Understand the importance of working with others to provide a quality service
• Monitor quality standards
• Understand the importance of prioritising own workload to reduce risks to quality

What you'll be able to do

• Understand how to make recommendations for the use of physical resources in a health setting
• Interpret information to inform expenditure proposals, in line with organisational plans and objectives
• Present proposals for expenditure for physical resources to stakeholders
• Negotiate proposals for expenditure for physical resources with stakeholders

What you'll be able to do

• Understand how to manage the availability and use of physical resources in a health setting
• Understand factors which may have an effect on use of resources in a health setting
• Manage the availability and use of physical resources to meet service delivery needs

What you'll be able to do

• Understand the effects of symptoms in relation to end of life care
• Understand how to manage symptoms in end of life care
• Manage symptoms in end of life care
• Integrate symptom management in the care management process

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to manufacture of medical devices
• Prepare to carry out the manufacturing of equipment or medical devices
• Carry out the manufacturing of equipment or medical devices
• Monitor operations and conditions
• Test and adjust the finished equipment or medical device

What you'll be able to do

• Understand safe procedures relating to measuring and recording individuals’ fluid balance in a perioperative environment
• Measure, record and review individuals’ body fluid balance in a perioperative environment
• Manage equipment after measuring individuals’ body fluid balance

What you'll be able to do

• Know the procedures for monitoring and maintaining the environment and resources
• Operate equipment
• Monitor and maintain the environment and resources
• Clean resources in own work area

What you'll be able to do

• Understand how to monitor and review individuals’ progress in relation to maintaining optimum nutritional status
• Monitor individuals’ progress in maintaining optimum nutritional status
• Support individuals to review their own progress in relation to maintaining optimum nutritional status

What you'll be able to do

• Understand how to monitor individuals’ progress in relation to managing their weight and nutrition in line with current legislation, national guidelines, policies, protocols and good practice guidelines
• Monitor individuals’ progress in managing their body weight
• Support individuals in re-establishing goals for further progress

What you'll be able to do

• Understand current legislation, national guidelines, policies, procedures and protocols in relation to moving and positioning individuals
• Understand anatomy and physiology in relation to moving and positioning individuals
• Minimise risk before moving and positioning individuals
• Move and position an individual
• Know when to seek advice and/or assistance from others when moving and positioning an individual

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to obtaining a client history
• Prepare to obtain a client history
• Obtain a client history

What you'll be able to do

• Understand how legislation, policy and good practice guidelines relate to obtaining and testing capillary blood samples
• Understand the anatomy and physiology in relation to obtaining and testing capillary blood samples
• Prepare to obtain capillary blood samples
• Obtain capillary blood samples
• Test and record the results of blood samples
• Pass on the results of blood samples

What you'll be able to do

• Understand relevant legislation, policy and good practice in relation to obtaining, carrying, testing and storing specimens
• Understand the processes involved in obtaining and testing specimens from individuals
• Prepare to obtain specimens from individuals
• Obtain specimens from individuals
• Test specimens
• Report on the outcomes on the test of specimens

What you'll be able to do

• Understand current legislation, national guidelines, policies, procedures and protocols in relation to obtaining venous blood samples
• Understand the anatomy and physiology relating to obtaining venous blood samples
• Prepare to obtain venous blood samples
• Obtain venous blood samples
• Prepare venous blood samples for transportation

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to the operation of equipment for intraoperative cell salvage blood collection
• Understand blood physiology related to intraoperative cell salvage
• Understand the rationale for intraoperative cell salvage blood collection
• Understand the role and function of equipment used in intraoperative cell salvage blood collection
• Understand the process and rationale of swab washing for intraoperative cell salvage blood collection
• Prepare to operate equipment for intraoperative cell sal

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to operating equipment for intraoperative cell salvage blood processing and completing the intraoperative cell salvage blood process
• Understand blood physiology in relation to processing intraoperative cell salvaged blood
• Understand the rationale for using intraoperative cell salvage
• Understand the process and rationale for swab washing in relation to intraoperative cell salvage
• Understand the role and function of equipment used in intraoperative cell salvage
• Understand the reinfusio

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice which impact on own role
• Understand the procedures involved in the calibration of equipment
• Run tests on equipment
• Conclude and report on tests on equipment

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice which impact on own role
• Understand the purpose and functions of intravenous cannulation
• Prepare to carry out intravenous cannulation
• Carry out intravenous cannulation
• Monitor and report on the intravenous cannulation

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice which impact on own role
• Understand the purpose and functions of electrocardiographs
• Prepare to carry out routine electrocardiograph procedures
• Carry out routine electrocardiograph procedures

What you'll be able to do

• Understand how to perform the non scrubbed circulating role for perioperative procedures in line with policies, protocols and good practice
• Know how medical devices are used for surgical interventions
• Work with medical devices and equipment for clinical procedures in accordance with requirements

What you'll be able to do

• Understand health and safety measures specific to carrying out activities in the anaesthetic/recovery environment
• Understand the parametres for clinical readings taken in the anaesthetic/recovery environment
• Prepare and maintain anaesthetic/recovery equipment for the reception of individuals
• Assist the registered practitioner in caring for individuals in the anaesthetic/recovery environment

What you'll be able to do

• Understand the health and safety measures related to preventing wound contamination and cross infection when preparing and applying dressings and drains
• Understand how medical devices are used in the application of dressings, wound supports and drains in the learner environment
• Select and prepare dressings and drains according to individual requirements
• Apply dressings and attach drains according to individual requirements

What you'll be able to do

• Understand how to follow safe procedures when preparing and dressing for scrubbed clinical roles
• Work within own sphere of competence
• Understand how to dress for scrubbed clinical roles
• Work within scrubbed clinical roles

What you'll be able to do

• Understand how to prepare and provide surgical instrumentation and items for the surgical team in line with health and safety procedures and protocols
• Prepare surgical instruments and supplementary items for the surgical team
• Provide surgical instruments and supplementary items for the surgical team
• Dispose of waste from the sterile field

What you'll be able to do

• Know current legislation, national guidelines, policies, protocols and good practice related to the preparation of equipment for intraoperative cell salvage blood collection
• Understand transfusion issues related to intraoperative cell salvage
• Understand the role and function of equipment used in intraoperative cell salvage blood collection
• Prepare equipment for intraoperative cell salvage blood collection

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice which inform own practice in the preparation of equipment for intraoperative cell salvage blood processing;
• Understand blood transfusion issues in relation to intraoperative cell salvage;
• Understand the rationale for the use of intraoperative cell salvage;
• Understand how the decision to proceed with intraoperative cell salvage blood processing is made;
• Understand the rationale for swab washing in relation to intraoperative cell salvage blood;
• Understand the role and function of equipment use

What you'll be able to do

• Understand legislation and agreed ways of working when using extended feeding techniques
• Understand anatomy and physiology in relation to extended feeding
• Understand extended feeding techniques
• Manage risks relating to extended feeding
• Prepare for extended feeding
• Carry out and complete extended feeding techniques
• Maintain records and report on extended feeding

What you'll be able to do

• Understand current legislation, policy and good practice related to the preparation of individuals for healthcare activities
• Prepare individuals for healthcare activities
• Record and report healthcare activities

What you'll be able to do

• Describe factors that influence health
• Explore behaviour change
• State the role of effective communication in health promotion

What you'll be able to do

• Understand why effective communication is important in the work setting
• Meet the communication and language needs, wishes and preferences of individuals
• Overcome barriers to communication
• Apply principles and practices relating to confidentiality

What you'll be able to do

• Understand requirements for handling information in care settings
• Implement good practice in handling information
• Support others to handle information

What you'll be able to do

• Understand the importance of diversity, equality and inclusion
• Work in an inclusive way
• Promote diversity, equality and inclusion

What you'll be able to do

• Understand own responsibilities, and the responsibilities of others, relating to health and safety
• Carry out own responsibilities for health and safety
• Understand procedures for responding to accidents and sudden illness
• Reduce the spread of infection
• Move and handle equipment and other objects safely
• Handle hazardous substances and materials
• Promote fire safety in the work setting
• Implement security measures in the work setting
• Manage stress

What you'll be able to do

• Understand how to promote the application of person-centred approaches in care settings
• Work in a person-centred way
• Establish consent when providing care or support
• Implement and promote active participation
• Support the individual’s right to make choices
• Promote individuals’ well-being
• Understand the role of risk-assessment in enabling a person-centred approach

What you'll be able to do

• Understand what is required for competence in own work role
• Reflect on practice
• Evaluate own performance
• Agree a personal development plan
• Use learning opportunities and reflective practice to contribute to personal development

What you'll be able to do

• Understand how legislation, frameworks, codes of practice and policies relate to positive behaviour support
• Promote positive behaviour
• Understand the context and use of proactive and reactive strategies
• Understand the use of restrictive interventions
• Respond appropriately to incidents of challenging behaviour
• Support individuals and others following an incident of challenging behaviour
• Review and revise approaches to promoting positive behaviour

What you'll be able to do

• Describe methods of health promotion planning
• Identify opportunities for the practical application of health promotion
• Outline the scientific basis of health promotion

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to providing advice and information to parents/carers on the health and wellbeing of newborn babies
• Understand the requirements for the health and well-being of newborn babies and their parents/carers
• Provide advice and information that enables parents/carers to meet the health and well-being needs of their newborn babies

What you'll be able to do

• Understand good practice in diabetic foot care
• Understand the factors affecting foot health in individuals with diabetes
• Discuss foot examination results with individuals/carers
• Advise individuals/carers on the management of foot health
• Complete records

What you'll be able to do

• Understand the signs and causes of foot and toe-nail abnormalities
• Provide support for assessed foot care needs
• Promote the individual’s engagement in their own foot care
• Provide foot care safely
• Record and report on foot care

What you'll be able to do

• Know factors which can affect the nutritional status of individuals
• Advise individuals on maintaining optimal nutritional status
• Obtain specific body measurements from individuals
• Provide individuals with information and advice on eating to maintain optimum nutritional status

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to supporting individuals with communication and interaction difficulties
• Understand roles and responsibilities of those supporting individuals with communication and interaction difficulties
• Understand normal and impaired communication
• Understand methods of interacting with individuals with communication difficulties
• Support individuals with communication and interaction difficulties to carry out learning tasks and activities
• Support individuals with communica

What you'll be able to do

• Understand the role that leisure activities play in well-being
• Support individuals in planning for leisure activities
• Encourage and support individuals to participate in leisure activities
• Contribute to the review and revision of support for leisure activities

What you'll be able to do

• Understand the importance of mobility
• Prepare for mobility activities
• Support individuals to keep mobile
• Observe, record and report on activities to support mobility

What you'll be able to do

• Understand the importance of sleep
• Establish conditions suitable for sleep
• Assist an individual to sleep
• Monitor sleep
• Access information and advice about difficulties with sleep

What you'll be able to do

• Understand the importance of supporting individuals to continue recommended therapies
• Encourage individuals to continue recommended therapies
• Support individuals to continue recommended therapy
• Monitor, record and report on observations during recommended therapy
• Contribute to evaluation and review of recommended therapies

What you'll be able to do

• Understand the context of supporting skills for everyday life
• Support individuals to plan for maintaining and developing skills for everyday life
• Support individuals to retain, regain or develop skills for everyday life
• Evaluate support for developing or maintaining skills for everyday life

What you'll be able to do

• Understand approaches to managing pain and discomfort
• Assist in minimising individuals’ pain or discomfort
• Monitor, record and report on the management of individuals’ pain or discomfort

What you'll be able to do

• Understand how to prepare individuals for operative and invasive procedures in line with national guidelines, policies, protocols and good practice
• Understand the factors to be considered in the choice of surgical instruments and supplementary items during operative procedures
• Support others to prepare individuals for operative and invasive procedures
• Select, handle and dispose of surgical instruments and supplementary items for operative and invasive procedures

What you'll be able to do

• Understand how to receive and handle clinical specimens within the sterile field in line with health and safety guidance
• Receive and handle clinical specimens within the sterile field

What you'll be able to do

• Know the regulations and legislation that applies to the misuse use of substances in line with organisational procedures
• Understand the indications of substance misuse
• Assess and monitor risk in accordance with organisational procedures
• Understand how to handle information and maintain records in line with organisational procedures
• Refer individuals to appropriate services in line with organisational requirements

What you'll be able to do

• Know the anatomy and physiology of the skin and underlying tissues
• Understand wound healing and contamination
• Understand the rationale for following approved procedures and techniques to remove wound closures
• Prepare to remove wound closure materials
• Remove wound closure materials
• Record and report outcomes of procedures

What you'll be able to do

• Understand current legislation, national guidelines, policies, procedures and protocols in relation to removing wound drains
• Understand factors related to the removal of wound drains
• Prepare to remove wound drains
• Remove wound drains
• Care for and support the individual during and after the procedure

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to the reprocessing of endoscopy equipment
• Understand the procedures involved in reprocessing endoscopy equipment
• Carry out the reprocessing procedure
• Report on and record the reprocessing of endoscopy equipment

What you'll be able to do

• Understand working relationships in care settings
• Work in ways that are agreed with the employer
• Work in partnership with others

What you'll be able to do

• Understand principles of safeguarding adults
• Recognise signs of abuse
• Respond to suspected or alleged abuse
• Understand the national and local context of safeguarding and protection from abuse
• Understand ways to reduce the likelihood of abuse
• Recognise and report unsafe practices
• Understand principles for online safety

What you'll be able to do

• Understand legislation, local policy and protocol in relation to dressing for work in a healthcare setting
• Select and use personal protective equipment (PPE) in a healthcare setting

What you'll be able to do

• Evaluate own work and that of others to identify improvements
• Understand how to make constructive suggestions about how services can be improved
• Understand how to discuss and agree improvements with others
• Understand how to make agreed improvements to own work and how to support others to make changes

What you'll be able to do

• Understand what is meant by study skills within the context of the role of Senior Healthcare Support Worker;
• Understand how to use investigatory techniques;
• Plan an extended piece of work;
• Carry out research to inform an extended piece of work;
• Present an extended piece of work;
• Review an extended piece of own work.

What you'll be able to do

• Assess the development needs of children or young people and prepare a development plan
• Support the development of children or young people
• Understand how to support the provision of environments and services that support the development of children or young people
• Understand how working practices can impact on the development of children and young people
• Support children and young people’s positive behaviour
• Understand how to support children and young people experiencing transitions

What you'll be able to do

• Understand current legislation, national guidelines, policies, procedures and protocols in relation to supporting individuals in the community
• Understand why individuals require support
• Understand how to ensure individuals receive the support they need from carers
• Support carers to meet the care needs of individuals

What you'll be able to do

• Understand the impact of transitions on children and young people
• Understand how to support children and young people experiencing transitions
• Understand influences on children and young people experiencing transitions

What you'll be able to do

• Understand the principles of working with children and young people with additional needs
• Work in partnership with families with children or young people with additional needs
• Support age and developmentally appropriate learning, play or leisure opportunities for children or young people with additional needs
• Understand how to evaluate, support and develop existing practice with children and young people with additional needs
• Understand how to work in partnership with other agencies and professionals to support provision for children and young people with addit

What you'll be able to do

• Understand legal and organisational requirements which protect children and young people with mental health conditions
• Understand the needs of children and young people with mental health conditions
• Understand interventions available to support children and young people with mental health conditions and their parents or carers
• Understand education provision for children and young people within a mental health setting
• Support a child or young person with a mental health condition

What you'll be able to do

• Understand principles for supporting independence in the tasks of daily living
• Establish what support is required for daily living tasks
• Provide support for planning and preparing meals
• Provide support for buying and using household and personal items
• Provide support for keeping the home clean and secure
• Identify and respond to changes needed in support for daily living tasks

What you'll be able to do

• Understand the aims and principles of end of life care
• Understand factors affecting end of life care
• Understand advance care planning in relation to end of life care
• Provide support to individuals and key people during end of life care
• Understand the role of organisations and support services available to individuals and key people in relation to end of life care
• Support individuals through the process of dying
• Take action following the death of individuals
• Manage own feelings in relation to the dying or death of individuals

What you'll be able to do

• Understand reasons for and responses to change
• Support individuals to plan how to manage or adapt to change
• Support individuals to manage or adapt to change
• Evaluate the support provided during a period of change

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and procedures related to supporting individuals during emergency situations
• Understand how being involved in an emergency situation can impact on individuals’ health and well being, and how the negative effects can be reduced
• Prepare to provide support to individuals during emergency situations
• Provide support to individuals during emergency situations

What you'll be able to do

• Understand the impact of the last days of life on the individual and others
• Understand how to respond to common symptoms in the last days of life
• Support individuals and others during the last days of life
• Respond to changing needs of an individual during the last days of life
• Work according to national guidelines, local policies and procedures, taking into account preferences and wishes after the death of the individual
• Manage own feelings in relation to an individual’s dying or death

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice when supporting individuals to undertake chosen activities
• Understand concepts for supporting individuals to undertake chosen activities, services or facilities
• Make plans with individuals to undertake chosen activities
• Support individuals to undertake chosen activities

What you'll be able to do

• Understand the role of direct payments
• Support individuals to decide whether to use direct payments
• Provide support to select services to be purchased with direct payments
• Provide support for completing paperwork associated with direct payments
• Understand how to address difficulties, dilemmas and conflicts relating to direct payments
• Contribute to reviewing the support provided through direct payments
• Contribute to reviewing the management of direct payments

What you'll be able to do

• Know ways to support individuals to access information on services and facilities
• Work with individuals to select and obtain information about services and facilities
• Work with individuals to access and use information about services and facilities 4.Be able to support individuals to evaluate the information accessed on services and facilities

What you'll be able to do

• Understand factors that influence individuals’ access to services and facilities
• Support individuals to select services and facilities
• Support individuals to access and use services and facilities
• Support individuals to review their access to and use of services and facilities

What you'll be able to do

• Understand the value of engagement in training, education or employment for individuals
• Understand how legislation, guidance and codes of practice support an individual to access training, education or employment
• Understand the support available to individuals accessing education, training or employment
• Support an individual to identify and access education, training or employment that meet needs and preferences
• Support individuals to undertake education, training or employment
• Evaluate engagement in education, training or employment

What you'll be able to do

• Understand support available to access housing and accommodation services
• Work with individuals to identify housing and accommodation services that meet their needs
• Work with individuals to plan to access housing and accommodation services
• Work with individuals to access housing and accommodation services
• Work with housing and accommodation services to meet the needs of individuals
• Contribute to the review of housing and accommodation services for individuals

What you'll be able to do

• Understand health care procedures likely to be undertaken by individuals
• Support individuals to prepare to carry out their own health care procedures
• Support individuals to carry out health care procedures
• Monitor health care procedures undertaken by individuals

What you'll be able to do

• Understand the role of support groups
• Support individuals to assess the need for additional support groups
• Support individuals to develop their own support groups
• Support individuals to run support groups
• Support individuals to evaluate support groups

What you'll be able to do

• Support individuals to make choices about food and drink
• Prepare to provide support for eating and drinking
• Provide support for eating and drinking
• Clear away after eating and drinking
• Monitor eating and drinking and the support provided

What you'll be able to do

• Understand the principles of supporting individuals to live at home
• Contribute to planning support for living at home
• Work with individuals to secure additional services and facilities to enable them to live at home
• Work in partnership to introduce additional services for individuals living at home
• Contribute to reviewing support for living at home

What you'll be able to do

• Understand factors that affect the management of continence
• Support individuals and their carers to manage continence issues
• Support the use of equipment to manage continence
• Maintain infection control when supporting individuals to manage continence
• Monitor, record and report on support for managing continence

What you'll be able to do

• Understand how to support individuals to manage dysphagia in line with current legislation, national guidelines, policies, protocols and good practice guidelines
• Understand how dysphagia affects individuals
• Know the importance of nutritional intake for individuals with dysphagia
• Support individuals in managing dysphagia by developing skills through participating in therapy programmes
• Provide information to colleagues regarding individuals’ treatment

What you'll be able to do

• Access information and advice about financial affairs
• Provide support for individuals to manage their finances
• Contribute to applying for financial assistance
• Contribute to reviewing support for managing finances

What you'll be able to do

• Understand the principles that promote and support well-being and recovery from mental health problems
• Know the range of issues that may be addressed in a recovery plan
• Support people to use approaches for managing their own recovery from mental health problems

What you'll be able to do

• Work with individuals to identify their needs and preferences in relation to personal care
• Provide support for personal care
• Support individuals to use the toilet
• Support individuals to maintain personal hygiene
• Support individuals to manage their personal appearance
• Monitor and report on support for personal care

What you'll be able to do

• Understand factors affecting a move to a new home environment
• Support individuals to prepare to move into new home environments
• Support individuals to settle into new home environments
• Support individuals to review the impact of new home environments

What you'll be able to do

• Understand healthcare activities in order to support individuals
• Prepare individuals to undergo healthcare activities
• Support individuals undergoing healthcare activities
• Support individuals following the healthcare activities

What you'll be able to do

• Understand the effects of bereavement on individuals
• Understand principles for supporting individuals who are bereaved
• Support individuals to express their response to loss
• Support individuals who are bereaved
• Understand the role of specialist agencies in supporting individuals who are bereaved
• Manage own feelings when providing support for individuals who are bereaved

What you'll be able to do

• Understand causes and effects of distress on individuals
• Understand potential impacts on own well-being when supporting an individual who is distressed
• Prepare to support individuals who are experiencing distress
• Support individuals who are experiencing distress
• Support individuals to manage distress
• Record and report on an individual’s distress

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to supporting individuals with cognition or learning difficulties
• Understand cognitive or learning difficulties
• Assist the therapist to prepare learning activities
• Support individuals with learning tasks
• Assist in reviewing learning

What you'll be able to do

• Understand current legislation, national guidelines, policies, procedures and good practice guidelines related to feeding babies
• Feed babies in line with evidence based practice
• Communicate with individuals when assisting with feeding babies
• Support the individual with feeding babies

What you'll be able to do

• Understand an individual’s specific communication needs
• Understand how to support the use of communication technology and aids
• Contribute to identifying and addressing specific communication needs of individuals
• Interact with individuals using their preferred communication method
• Promote communication between individuals and others
• Review an individual’s communication needs and the support provided

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to supporting individuals with speech and language disorders to develop their communication skills
• Understand range of developmental, progressive and acquired disorders that can impact on developing or developed communication across the lifespan
• Understand the factors affecting individuals’ ability to communicate
• Understand how therapeutic programmes and activities are used to support and enhance communication
• Prepare to support individuals with speech and language disorder

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to supporting parents/carers to care for babies
• Understand how to support the physical, social, emotional and cognitive development of babies during their first year
• Provide active support to parents/carers in relation to keeping their babies safe
• Provide active support to parents/carers to look after the health needs of their babies
• Provide active support to parents/carers in meeting the developmental needs of their babies

What you'll be able to do

• Understand the importance of risk-taking in everyday life
• Understand the importance of a positive, person-centred approach to risk-assessment
• Understand the framework which underpins an individual’s right to make decisions and take risks
• Support individuals to make decisions about risks
• Support individuals to take risks
• Understand duty of care in relation to supporting positive risk-taking

What you'll be able to do

• Understand the importance of spiritual wellbeing for individuals
• Identify the spiritual needs of an individual and others
• Understand the impact of values and beliefs on own and an individual's spiritual wellbeing
• Support individuals' spiritual wellbeing

What you'll be able to do

• Understand the impact of loss and grief on individuals approaching end of life and others
• Support individuals and others through the experience of loss and grief
• Manage own feelings in relation to loss and grief

What you'll be able to do

• Understand own and others roles and responsibilities in the prevention and control of infections
• Understand legislation and policies relating to prevention and control of infections
• Understand systems and procedures relating to the prevention and control of infections
• Understand the importance of risk assessment in relation to the prevention and control of infections
• Understand the importance of using Personal Protective Equipment (PPE) in the prevention and control of infections
• Understand the importance of good personal hygiene in the prevention and control of infections

What you'll be able to do

• Understand the importance of health and safety measures when transporting, transferring and positioning individuals and equipment in the perioperative care environment
• Understand the requirements for pressure area care in the perioperative environment
• Prepare to transport individuals within the perioperative care environment
• Assist in the transfer and positioning of individuals within the perioperative environment

What you'll be able to do

• Understand the principles of advance care planning
• Understand the process of advance care planning
• Understand person centred approaches to advance care planning

What you'll be able to do

• Understand frailty and the impact of this on individuals
• Understand long term conditions
• Support individuals with frailty or long term conditions

What you'll be able to do

• Understand how to work within the care and support planning process
• Understand how to work within a risk management process

What you'll be able to do

• Understand the expected pattern of development for children and young people from birth - 19 years
• Understand the factors that influence children and young people’s development and how these affect practice
• Understand how to monitor children and young people’s development and interventions that should take place if this is not following the expected pattern
• Understand the importance of early intervention to support the speech, language and communication needs of children and young people
• Understand the potential effects of transitions on children and young people’s development

What you'll be able to do

• Understand considerations for individuals at end of life
• Understand how to support individuals affected by symptoms at end of life
• Understand how to support significant others at the end of life of an individual with specific health needs

What you'll be able to do

• Understand the main legislation, guidelines, policies and procedures for safeguarding children and young people
• Understand the importance of working in partnership with other organisations to safeguard children and young people
• Understand the importance of ensuring children and young people’s safety and protection in the work setting
• Understand how to respond to evidence or concerns that a child or young person has been abused or harmed
• Understand how to respond to evidence or concerns that a child or young person has been bullied
• Understand how to work with children and young peo

What you'll be able to do

• Understand mental health and mental well-being
• Understand mental health conditions that affect children and young people and reasons for classifying
• Understand legal and organisational requirements in relation to working with children and young people with mental health conditions
• Understand the use of behaviour management strategies for children and young people with mental health conditions
• Understand supervision of children and young people with mental health conditions

What you'll be able to do

• Understand the needs of people with mental health problems
• Understand the strengths and limitations of the main interventions in mental health
• Know the key principles and factors that underpin the choice of mental health interventions

What you'll be able to do

• Understand the types of mental ill health
• Understand the impact of mental ill health on individuals and others in their social network

What you'll be able to do

• Understand the different views on the nature of mental well-being and mental health and the factors that may influence both across the life span
• Implement an effective strategy for promoting mental well-being and mental health with individuals and groups

What you'll be able to do

• Understand local trust policy in relation to absconsion, self-harm and behaviour management in paediatric mental health settings
• Understand risk management in paediatric mental health settings
• Understand the implementation of risk management plans within paediatric mental health settings

What you'll be able to do

• Understand the current legislation, guidelines and policies relevant to the administration of medication
• Understand the roles and responsibilities involved in the administration of medication
• Understand the requirements and procedures for the administration of medication
• Understand the requirements and procedures for ensuring an individual’s safety
• Contribute to the management of medications and administration records

What you'll be able to do

• Understand the legislation and policies that support the human rights and inclusion of individuals with learning disabilities
• Understand the nature and characteristics of learning disability
• Understand the historical context of learning disability
• Understand the basic principles and practice of advocacy, empowerment and active participation in relation to supporting individuals with learning disabilities and their families
• Understand how views and attitudes impact on the lives of individuals with learning disabilities and their family carers
• Promote communication with

What you'll be able to do

• Know the legal and current policy framework for mental health
• Know the service framework for mental health
• Understand the rights and responsibilities of individuals using services and of others

What you'll be able to do

• Understand the neurology of dementia
• Understand the impact of recognition and diagnosis of dementia
• Understand how dementia care must be underpinned by a person centred approach

What you'll be able to do

• Understand the causes and prevalence of suicidal behaviour
• Understand the process of suicide intervention
• Understand the role of the main caregiver and other professionals in managing suicide interventions

What you'll be able to do

• Understand the anatomy and physiology of the skin in relation to pressure area care;
• Understand good practice in relation to own role when undertaking pressure area care;
• Follow the agreed care plan;
• Understand the use of materials, equipment and resources that are available when undertaking pressure area care;
• Prepare to undertake pressure area care;
• Undertake pressure area care.

What you'll be able to do

• Understand current legislation, national guidelines, policies, procedures and protocols in relation to undertaking personal hygiene activities with individuals
• Know the anatomy and physiology of the skin, nose, mouth, eyes and ears in relation to cleansing
• Prepare for undertaking personal hygiene activities with individuals
• Undertake personal hygiene activities with individuals
• Record and report the outcome of the personal hygiene activity

What you'll be able to do

• Understand relevant legislation, policy and good practice for undertaking physiological measurements
• Understand the physiological states that can be measured
• Prepare to take physiological measurements
• Undertake physiological measurements
• Record and report results of physiological measurements

What you'll be able to do

• Understand current legislation national guidelines, policies, protocols and good practice related to assessment for stoma care
• Understand the anatomy and physiology in relation to conditions requiring stoma care
• Prepare individuals for stoma care
• Carry out stoma care for individuals
• Monitor and check individuals following stoma care

What you'll be able to do

• Understand the need for tissue viability risk assessment
• Undertake tissue viability risk assessment
• Record and report on tissue viability risk assessment
• Understand when the risk assessment should be reviewed

What you'll be able to do

• Understand safety measures specific to undertaking treatments and dressings of lesions and wounds
• Understand wound infection and healing
• Understand the rationale for carrying out procedures when treating wounds/lesions
• Prepare to treat and dress lesions and wounds
• Carry out treatments and dressings to lesions/wounds
• Record and report outcomes of the activities

What you'll be able to do

• Understand relevant legislation, policy and good practice in relation to carrying out urethral catheterisation
• Understand the relevant anatomy and physiology
• Prepare to insert urethral catheters
• Insert urethral catheters
• Monitor and care for the urethral catheter after insertion
• Care for and support the individual during and after the procedure

What you'll be able to do

• Understand partnership working with families and family members in care and/or support
• Establish and maintain positive relationships with families and family members in care and/or support
• Plan shared approaches to the care and support of individuals with families and family members in care and/or support
• Work with families to access support in their role as carers
• Exchange and record information about partnership work with families
• Contribute to reviewing partnership work with families
• Provide feedback about supp

What you'll be able to do

• Understand the development and learning of babies and young children
• Support the development and learning of babies and young children
• Understand the attachment needs of babies and young children
• Engage with babies and young children and be sensitive to their needs
• Work in partnership with carers in order to support the learning and development of babies and young children