AIM Qualifications · RQF Level 2

AIM Qualifications Level 2 Certificate in Employability and Development Skills

You don’t just earn this. You learn to use it, one-to-one, on your own real work.

  • LevelRQF Level 2
  • Total credits15
  • Guided learning122 hours
  • Units in this qualification42

Awarded by AIM Qualifications · on the Ofqual register

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What you’ll learn

What each unit actually teaches you to do

These are the units AIM Qualifications registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.

Building Working Relationships with ColleaguesReal unit · AIM Qualifications

What you'll be able to do

  • Understand ways that individuals in the workplace depend on one another.
  • Understand how an individual’s behaviour affects other people at work.
  • Demonstrate positive behaviours that promote effective working with others.
Building a Personal Career PortfolioReal unit · AIM Qualifications

What you'll be able to do

  • Understand own skills, abilities, experience, knowledge and personal qualities.
  • Assess the potential of own skills, abilities, experience, knowledge and personal qualities in contributing towards the achievement of personal goals.
  • Build a portfolio of information to evidence achievements and qualities.
  • Produce a curriculum vitae (CV).
  • Identify personal goals and the actions required to achieve these.
  • Understand the value of a portfolio in personal, educational and career development.
Chairing MeetingsReal unit · AIM Qualifications

What you'll be able to do

  • Understand skills needed to be a Chair of an organisation.
  • Understand how to organise and facilitate meetings.
  • Understand the role of the Chair in facilitating decision making.
  • Understand the leadership role of the Chair.
Cleaning, decontamination and waste managementReal unit · AIM Qualifications

What you'll be able to do

  • Understand how to maintain a clean environment to prevent the spread of infection
  • Understand the decontamination process
  • Understand the importance of good waste management practice in the prevention of the spread of infection
Conducting Peer ResearchReal unit · AIM Qualifications

What you'll be able to do

  • Understand peer research.
  • Carry out peer research.
  • Plan a peer research project.
  • Carry out a peer research project.
  • Evaluate own research.
Counselling SkillsReal unit · AIM Qualifications

What you'll be able to do

  • Understand different approaches to using counselling skills.
  • Understand cultural influences on approaches to counselling.
  • Understand skills and techniques relevant to counselling.
  • Use practical counselling skills and techniques.
  • Know the importance of boundaries in counselling.
Desktop Publishing SoftwareReal unit · AIM Qualifications

What you'll be able to do

  • Select and use appropriate designs and page layouts for publications.
  • Input and combine text and other information within publications.
  • Use desktop publishing software techniques to edit and format publications.
Developing Confidence and Self-EsteemReal unit · AIM Qualifications

What you'll be able to do

  • Understand the impact of confidence.
  • Know what is meant by self-esteem.
  • Understand ways of building confidence and self-esteem.
Display Stock to Promote Sales in a SalonReal unit · AIM Qualifications
You'll understand the purpose and factors influencing effective stock displays in a salon. The unit develops skills to assemble, maintain, and dismantle displays that promote sales through visual appeal and accessibility.

What you'll be able to do

  • Understand the purpose and factors influencing the effectiveness of a display of stock in a salon environment, including visual appeal and accessibility
  • Assemble a display of stock to promote sales in a salon, considering product placement and promotional materials
  • Maintain and dismantle the display area, ensuring stock levels are appropriate and the area is clean and tidy
Exploring Job OpportunitiesReal unit · AIM Qualifications

What you'll be able to do

  • Identify suitable job opportunities.
  • Investigate job vacancies.
First Aid EssentialsReal unit · AIM Qualifications

What you'll be able to do

  • Understand the role and responsibilities of a first aider
  • Assess an incident
  • Manage an unresponsive casualty who is breathing normally
  • Manage an unresponsive casualty who is not breathing normally
  • Recognise and assist a casualty who is chocking
  • Manage a casualty with external bleeding
  • Manage a casualty who is in shock
  • Manage a casualty with a minor injury
Funding Strategies and Bid-WritingReal unit · AIM Qualifications

What you'll be able to do

  • Understand what is meant by a funding strategy.
  • Know the key elements of a funding strategy.
  • Know the elements present in a good funding application.
  • Apply funding strategies.
Identifying and using grains, pulses and dairy produce in cookingReal unit · AIM Qualifications

What you'll be able to do

  • Understand the nutritive value of grains, pulses and dairy products.
  • Recognise different types of pulses and grains.
  • Use different types of grains, pulses, and dairy foods.
  • Understand principles of health and safety.
Improve Own Performance in a Business EnvironmentReal unit · AIM Qualifications

What you'll be able to do

  • Understand how to improve own performance.
  • Improve own performance using feedback.
  • Agree own development needs using a learning plan.
Introduction to Duty of Care in Health, Social Care or Children’s and Young People’s SettingsReal unit · AIM Qualifications

What you'll be able to do

  • Understand the importance of duty of care.
  • Understand support available for addressing dilemmas that may arise about the duty of care.
  • Respond to complaints.
Introduction to Land Based IndustriesReal unit · AIM Qualifications

What you'll be able to do

  • Understand land-based industries.
  • Know about different types of career opportunities and training available in land-based industries.
  • Demonstrate and review an appropriate skill in land-based industries.
Introduction to MentoringReal unit · AIM Qualifications

What you'll be able to do

  • Understand what is meant by ‘mentoring’.
  • Understand the need to respect individuality and difference within the mentoring relationship.
Introduction to RetailReal unit · AIM Qualifications

What you'll be able to do

  • Understand the retail sector.
  • Know about different types of career opportunities in the retail sector.
  • Demonstrate an appropriate skill in the retail sector.
Leadership SkillsReal unit · AIM Qualifications

What you'll be able to do

  • Understand key characteristics of an effective leader.
  • Understand the skills involved in being an effective leader.
  • Understand the relationship between leader and team member.
  • Lead a team.
Maintaining Sexual HealthReal unit · AIM Qualifications

What you'll be able to do

  • Know about common Sexually Transmitted Infections (STIs)
  • Know what individuals can do to reduce the risk of transmitting or contracting STIs
  • Know about the issues surrounding disclosure of HIV status
MarketingReal unit · AIM Qualifications
This unit provides learners with foundational knowledge of marketing principles, product development, and the marketing mix. You'll explore managing and implementing marketing strategies to achieve business objectives.

What you'll be able to do

  • Understand the fundamental principles of marketing.
  • Understand the processes involved in product development and the role of market research in informing these processes.
  • Understand the role and components of the marketing mix.
  • Manage and implement marketing strategies effectively.
Marketing ResearchReal unit · AIM Qualifications
You'll understand the role of marketing research in organisations and develop skills to conduct primary research, analyse data, and present findings. The unit supports informed decision-making through effective use of research techniques.

What you'll be able to do

  • Understand the role of marketing research in organisations, including its purpose and benefits
  • Use marketing research tools and techniques to gather relevant data
  • Use methods of primary research, such as surveys, interviews, and focus groups
  • Use techniques for analysing marketing research information to identify trends and insights
  • Present marketing research information in a clear and concise manner, using appropriate visual aids
Mentoring SkillsReal unit · AIM Qualifications

What you'll be able to do

  • Understand the stages of the ‘mentoring’ relationship.
  • Understand a range of techniques to make mentees feel comfortable and at ease.
  • Use communication skills.
  • Understand the boundaries of a mentoring relationship.
  • Understand when and to whom referrals should be made.
Monitoring and evaluationReal unit · AIM Qualifications

What you'll be able to do

  • Know the purpose of monitoring and evaluation
  • Monitor community based projects, groups and activities
  • Evaluate community-based projects, groups and activities
  • Prepare monitoring and evaluation reports
Personal Learning SkillsReal unit · AIM Qualifications

What you'll be able to do

  • Know how learning takes place.
  • Know about own learning profile.
  • Manage own learning.
  • Review own learning management.
Principles of Communication in Adult Social Care SettingsReal unit · AIM Qualifications

What you'll be able to do

  • Understand why communication is important in adult social care settings.
  • Understand how to meet the communication and language needs, wishes and preferences of an individual.
  • Understand how to reduce barriers to communication.
  • Understand confidentiality in adult social care settings.
Principles of Diversity, Equality and Inclusion in Adult Social Care SettingsReal unit · AIM Qualifications

What you'll be able to do

  • Understand the importance of diversity, equality and inclusion.
  • Work in an inclusive way.
  • Access information, advice and support about diversity, equality, inclusion and discrimination.
Principles of Safeguarding and Protection in Health and Social CareReal unit · AIM Qualifications

What you'll be able to do

  • Recognise signs of abuse.
  • Respond to suspected or alleged abuse.
  • Understand the national and local context of safeguarding and protection from abuse.
  • Understand ways to reduce the likelihood of abuse.
  • Recognise and report unsafe practices.
Recognising Prejudice and DiscriminationReal unit · AIM Qualifications

What you'll be able to do

  • Understand how stereotyping people can lead to prejudice and discrimination.
  • Understand the impact of discriminatory behaviour on individuals and the workplace.
Role of a SecretaryReal unit · AIM Qualifications

What you'll be able to do

  • Understand the roles and responsibilities of Secretary to an organisation.
  • Understand the importance of Secretary to an organisation.
  • Understand skills required to be Secretary to an organisation.
Role of a TreasurerReal unit · AIM Qualifications

What you'll be able to do

  • Understand the functions of Treasurer to an organisation.
  • Understand the roles and responsibilities of Treasurer to an organisation.
  • Understand the importance of Treasurer to an organisation.
  • Understand skills required to be Treasurer to an organisation.
Running a Community EventReal unit · AIM Qualifications

What you'll be able to do

  • Understand types of events that could be run in own organisation.
  • Understand tasks involved in running a community event.
  • Understand skills required to organise a community event.
Single Entry BookkeepingReal unit · AIM Qualifications

What you'll be able to do

  • Understand the role of bookkeeping in supporting financial management.
  • Understand the principles of coding for bookkeeping.
  • Understand the principles of single entry bookkeeping.
  • Understand own bookkeeping needs and areas for development.
Stress and Stress Management TechniquesReal unit · AIM Qualifications

What you'll be able to do

  • Understand the term stress.
  • Recognise signs and symptoms of stress.
  • Understand how stress affects health.
  • Know about potential causes of stress in everyday life.
  • Design a personal plan to manage stress.
The Economic EnvironmentReal unit · AIM Qualifications

What you'll be able to do

  • Understand market forces.
  • Understand the concept of elasticity.
  • Understand the role of the government in the macro economy.
The Role of the Health and Social Care WorkerReal unit · AIM Qualifications

What you'll be able to do

  • Understand working relationships in health and social care.
  • Work in ways that are agreed with the employer.
  • Work in partnership with others.
Understand Health and Safety in Social Care SettingsReal unit · AIM Qualifications

What you'll be able to do

  • Understand the different responsibilities relating to health and safety in social care settings.
  • Understand the use of risk assessments in relation to health and safety.
  • Understand procedures for responding to accidents and sudden illness.
  • Reduce the spread of infection.
  • Move and handle equipment and other objects safely.
  • Understand the principles of assisting and moving an individual.
  • Handle hazardous substances.
  • Know environmental safety procedures in a social care setting.
  • Manage stress.
  • Understand procedures regarding handling medica
Understand Person-Centred Approaches in Adult Social Care SettingsReal unit · AIM Qualifications

What you'll be able to do

  • Understand person-centred approaches for care and support.
  • Understand how to implement a person-centred approach in an adult social care setting.
  • Understand the importance of establishing consent when providing care or support.
  • Understand how to encourage active participation in a social care setting.
  • Understand how to support an individual’s right to make choices.
  • Understand how to promote an individual’s well-being.
Understanding MentoringReal unit · AIM Qualifications

What you'll be able to do

  • Understand what is meant by “mentoring”.
  • Understand individual requirements of a mentor.
  • Understand the need to respect individuality and difference within the mentoring relationship.
Understanding the Language and Communication Development of ChildrenReal unit · AIM Qualifications

What you'll be able to do

  • Understand the sequence of development of language and communication in children.
  • Understand the needs and requirements of young children with respect to developing language and communication skills.
  • Understand the role of the childcare worker and other professionals in promoting language skills.
  • Understand the reasons for children’s language delay and communication difficulties.
  • Understand links between language and communication skills and the development of reading and writing.
Work ExperienceReal unit · AIM Qualifications

What you'll be able to do

  • Understand the structure and purpose of an organisation.
  • Understand own work placement role within an organisation.
  • Understand the reasons for dress conventions in a workplace.
  • Maintain acceptable conventions for behaviour in the workplace.
  • Comply with safe working practices in the work environment.
  • Carry out tasks during work placement using appropriate work related skills.
WritingReal unit · AIM Qualifications

What you'll be able to do

  • Use appropriate language in response to purpose and audience.
  • Organise writing through structure and formatting.
  • Plan and draft writing.
  • Proof read and revise text.

The honest bit

You’ve started things before

Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

Your passport

Every credit is a stamp you keep

Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.

Building Working Relationships with ColleaguesBuilding a Personal Career PortfolioChairing MeetingsCleaning, decontamination and waste managementConducting Peer ResearchCounselling SkillsDesktop Publishing SoftwareDeveloping Confidence and Self-Esteem

Each stamp is a real unit registered against this qualification.

Who’d teach you this

The Evidence Evaluator

Assessor

Helps you show what you can actually do, gathering the evidence that proves it as you learn.

Meet all twelve tutors

Where this connects

Where these credits take you

A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.

See Your Progress GrowIllustration
AIM Qualifications Level 2 Certificate in Employability and Development Skills
  • Interpret and present marketing research findings
  • Monitor and evaluate the quality of youth work strategy and delivery
  • Secure funding and resources
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

Where this can lead

Associate Marketing Research Analyst

Your journey starts here. We're looking for someone eager to learn, meticulous in their work, and genuinely curious about understanding people and markets. If that sounds like you, we'd love to have a chat.

See the whole journey →

Showing 6 roles, drawn from 43 job records mapped to this qualification.

Skills it covers

What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.

Interpret and present marketing research findingsInterpret and present marketing research findingsMonitor and evaluate the quality of youth work strategy and deliverySecure funding and resources

How you’ll actually learn this

One-to-one, on your own real work

A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.

One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Building Working Relationships with ColleaguesLevel 2

Applied to your work in any of these jobs

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.
Your PlanIllustration

Built for AIM Qualifications Level 2 Certificate in Employability and Development Skills

42 units in this credential, in the order it lists them, awarded by AIM Qualifications.

  1. Building Working Relationships with Colleagues
  2. Building a Personal Career Portfolio
  3. Chairing Meetings
  4. Cleaning, decontamination and waste management
  5. Conducting Peer Research
  6. Counselling Skills

and 36 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

Why it sticks

Most courses stop at remembering

There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.

  1. 6CreateThe Creative Catalyst
  2. 5EvaluateThe Evidence Evaluator
  3. 4AnalyseThe Analyst
  4. 3ApplyThe Coach
  5. 2UnderstandThe Connector
  6. 1RememberThe Builder

Where most courses leave you Where Zavmo takes you

Why this matters: AI can already remember and understand for you. What it can’t do is take your real problem and judge the right call. So the only learning worth paying for is the learning that takes you to the top. That’s exactly what a tutor doing it with you, on your real work, is for.

The value

Why the companion is worth £70 a month

You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.

That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.

Earned on your own work, taught to the top.

Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.