SFEDI Awards Level 5 Certificate In Supply Chain and Operations Management

What you'll be able to do

• Understand the concepts of demand management and planning
• Understand integrated supply chain operations and the key principles of demand/supply re-conciliation
• Understand the implementation of appropriate demand management strategies and techniques
• Understand effective performance measures to maintain and improve demand management practice
• Understand good practices in demand management, key challenges and solutions appropriate to business contexts

What you'll be able to do

• Understand the role of air freight management
• Understand how air freight movement is important to the global economy
• Understand the importance of security and safety regulations and the impact of environmental legislation on the air industry
• Understand the management of container usage in the air freight industry

What you'll be able to do

• Understand the process of strategic development in business
• Understand the importance of building and maintaining collabourative business relationships
• Understand how effective and efficient human resource management contributes to the achievement of organisational goals
• Understand the management of finance in business
• Understand how own country’s current legislation impacts on business
• Understand marketing strategies in business

What you'll be able to do

• Understand the different types of contracts
• Understand processes to monitor and evaluate the performance of contractors

What you'll be able to do

• Understand Corporate Responsibility and Sustainability and the Three Pillars of sustainability
• Understand how the Ethics will benefit both an organisation and the Supply Chain
• Understand the role of Sustainability in Procurement and supply Chain and how this relates to Circular Economy
• Understand environmental issues that are in the world
• Understand why an organisation needs to improve their environmental performance

What you'll be able to do

• Understand the importance of managing customer relationships
• Understand how to generate a customer focused culture and seamless service
• Understand how to assess, monitor and improve levels of customer satisfaction
• Understand the importance of managing customer complaints effectively

What you'll be able to do

• Understand the environmental issues in manufacturing
• Understand the factors that influence environmental issues in manufacturing
• Understand the importance of organisational infrastructure requirements for environmental issues in manufacturing
• Understand the importance of monitoring and controlling the impact of manufacturing on the environment

What you'll be able to do

• Understand how to gather and analyse costing information from various sources
• Understand how to use standard costing to analyse performance
• Use appropriate techniques to measure performance and manage costs
• Understand how to improve financial performance by monitoring and analysing information
• Prepare performance reports for management

What you'll be able to do

• Understand the meaning and importance of Human Resource Management (HRM) within contemporary organisations.
• Understand the meaning and the role of Human Resource Planning (HRP) in organisations, including its strategic importance.
• Understand the meaning of Human Resource Development (HRD) and its contribution to organisational success.
• Understand the recruitment and selection process, including best practice and legal considerations.
• Understand the role of HRM in performance and reward management, and how these contribute to employee motivation and organisational goals.

What you'll be able to do

• Understand the principles of humanitarian logistics
• Understand the nature of emergency situations and what is involved
• Understand how the international humanitarian system works

What you'll be able to do

• Understand the discipline of air freight forwarding operations
• Understand the discipline of sea freight forwarding operations
• Understand the concept of an agile port
• Understand the discipline of multimodal transportation

What you'll be able to do

• Understand the principles of international trade finance
• Understand the concepts associated with international trade finance
• Understand the importance of international trade finance within an organisational context
• Understand the importance of monitoring and controlling international trade finance within an organisational context

What you'll be able to do

• Understand the principles of international trade law
• Understand the concepts associated with international trade law
• Understand the importance of international trade law within an organisational context
• Understand the importance of monitoring international trade law within an organisational context

What you'll be able to do

• Understand the rules and regulations of international trade management in the context of an organisation’s global strategy
• Understand the key features of a successful global strategy
• Understand the importance of international financial strategies and the risk associated with multi-currency trading

What you'll be able to do

• Understand the purpose of inventory management
• Understand the principles of the traditional fixed period and fixed quantity models of inventory control
• Understand the impact of inventory management on the supply chain
• Understand how modern inventory systems can improve the performance of stock systems
• Understand the importance of inventory management to minimise the stock level

What you'll be able to do

• Understand the principles of leadership and management and personal development as a manager.
• Implement opportunities that support effective management techniques to meet stakeholder expectations.
• Analyse how decision-making is informed by knowledge and information.
• Understand the role a manager can play in managing change, projects, and risk assessment in an organisation.

What you'll be able to do

• Understand the principles behind logistics requirements of a supply chain
• Understand how to schedule logistics operations to meet customers’ needs
• Understand how to optimise the use of logistics operations
• Understand the range of transport modes and their usage within logistics operations
• Understand the use of technology and the importance of quality within logistics operations

What you'll be able to do

• Understand the principles of leadership and management
• Understand how management decision making is informed by knowledge and information
• Understand the significance of managing and implementing change in organisations
• Understand the management role in establishing risk management processes
• Understand how to develop an ability to be able to manage projects

What you'll be able to do

• Understand what is meant by a Management Information System
• Understand the role of a Management Information System within business
• Understand the relationship between Management Information Systems and business strategy
• Understand how Management Information Systems can drive change within an organisation
• Understand how Management Information Systems improve business performance and enhance decision making

What you'll be able to do

• Understand the capabilities and responsibilities of an effective modern supply chain.
• Support the operation, advancement, and secure management of logistics operations.
• Understand the impact of implementing Industry 4.0 advancements into a supply chain.
• Contribute to the employment of modern technologies to support the strategic objectives of a business.

What you'll be able to do

• Understand the strategic role of marketing within an organisation and its contribution to achieving business objectives.
• Understand the methods used to analyse marketing information and the importance of using data to inform marketing decisions.
• Understand the components of the Marketing Mix (Product, Price, Place, Promotion) and how they are used to develop effective marketing strategies.

What you'll be able to do

• 1.1 Identify the different types of risks that occur within the workplace 1.2 Describe what is meant by risk management and its importance within the workplace1.3 Review alternative strategies that could be used in risk management1.4 Review the methods used to identify risk management criteria within the workplace1.5 Review strategies that can be used to eliminate, mitigate, deflect or accept the risks identified within the workplace1.6 Review strategies to reduce the risk for those that are accepted within the workplace as part of the risk management strategy1.7 Review the design and content of a disaster recovery plan as part of a risk management strategy within the workplace1.8 Review methods of analysing a disaster recovery plan for its suitability for an organisation

What you'll be able to do

• Understand the principles behind military logistics
• Understand how to optimise the use of resources in military logistics operations
• Understand the range of transport modes and their usage within logistics operations
• Understand the use of technology within military logistics operations
• Understand the importance of improving the quality of military logistics operations

What you'll be able to do

• Understand the principles and practices in relation to the movement of goods
• Understand how the characteristics of goods impact on their handling
• Understand the considerations that influence the flow of goods

What you'll be able to do

• Understand the role of operations and operations management within business
• Understand the design of operations processes as well as the design of the products and services that organisations produce
• Understand the correlation between operations management and strategic planning
• Understand how operations improvement techniques could enhance competitive advantage in business
• Understand the key challenges for an organisation

What you'll be able to do

• Understand the role of operations and operations management within the business
• Understand the correlation between operations management and strategic planning and challenges for an organisation
• Understand the design of operations processes as well as the design of the products and services that organisations produce
• Understand how operations improvement techniques could enhance competitive advantage in business

What you'll be able to do

• Understand the role of operations and operations management within a business.
• Support the relationship between operations management and strategic planning, including the challenges this alliance highlights for a business
• Understand the design of operations processes and the design of the products and services that businesses produce
• Implement operations improvement techniques that could enhance competitive advantage within a business

What you'll be able to do

• Understand the importance of shipping and international trade
• Understand how business strategy in shipping contributes to growth
• Understand port operations and effective container terminal management
• Understand the concept of agile ports and the key characteristics
• Understand port development, the operating environment and evolution of a port

What you'll be able to do

• Understand the key roles and focus of management within procurement
• Understand the impact of legislation upon the procurement function
• Understand the importance of building and sustaining collabourative working relationships with suppliers
• Understand how effective negotiation skills contribute to successful procurement management

What you'll be able to do

• Understand the components of production planning and its function in a supply chain
• Understand the inter-relationships between production planning, sales planning and forecasting
• Understand the terminology associated with Master Scheduling and basic scheduling concepts and how manual control systems have developed historically
• Understand a variety of measures to improve production planning performance

What you'll be able to do

• Understand the fundamental principles of project management, including methodologies and best practices.
• Understand how to identify and justify a project, including the development of a business case.
• Understand how to conduct research and analyse data in order to fulfil a project aim, using appropriate research methods.
• Understand how to monitor, review and evaluate a project, including the use of key performance indicators (KPIs).

What you'll be able to do

• Understand how to evaluate the range of quality management systems appropriate for use in business
• Understand the advantages of an organisation having a quality management system in place
• Understand the tools and techniques to manage quality
• Understand how to employ quality management tools and techniques to improve organisational performance

What you'll be able to do

• Understand the concept of risk management and the associated roles and responsibilities within an organisation
• Understand the risk assessment process and the management of risk
• Understand risk management strategy

What you'll be able to do

• Understand the role of road transport within a supply chain
• Understand the importance of setting standards and performance measurements
• Understand the operational scheduling, quality of service and security methods associated with road transport
• Understand route planning conventions of road transport
• Understand the role of management and the qualities and skills required
• Understand how effective communication skills contribute to successful decision making

What you'll be able to do

• Understand the principles of sea freight management
• Understand the legislation and regulations governing the movement of shipping
• Understand the role of shipping freight operations
• Understand different financial strategies found within the shipping industry

What you'll be able to do

• Understand how a supply chain can gain competitive advantage from efficient management and control
• Understand the impact of physical information flows on the integration and harmonisation within a supply chain
• Understand why supply chains may not always function correctly
• Understand how supply chain planning is achieved from a strategic and operational perspective
• Understand how modern technology has impacted the supply chain

What you'll be able to do

• Understand how a supply chain can gain a competitive advantage from efficient management and control
• Understand the impact of physical and information flows on the integration and harmonisation within a supply chain, including potential barriers to effective working practices.
• Manage supply chain planning from a strategic and operational perspective.
• Review and analyse how modern technology has impacted the supply chain.

What you'll be able to do

• Understand how a supply chain supports organisations to increase competitive advantage.
• Understand the effect of physical and information flows within a supply chain.
• Support the implementation of strategic and operational planning.
• Evaluate how modern technology impacts the supply chain.

What you'll be able to do

• Understand the drivers and decision makers of central and local government
• Understand available measures for protecting against fraud
• Understand financial accountability for procurement policy and practice

What you'll be able to do

• Understand the nature and purpose of transport planning
• Understand how historical developments and more recent trends in land use affect transport planning
• Understand how the principles of sustainability are applied to transport planning
• Understand the current trends and causes for transport demand
• Understand issues with the movement of freight

What you'll be able to do

• Understand the nature and purpose of transport planning
• Understand the causes of demand for movement
• Understand the characteristics and constraints of transport modes
• Understand the rules and regulations relating to road transport

What you'll be able to do

• Understand the need and role of developing an appropriate warehouse policy
• Understand the resource requirements of warehousing
• Understand the basic concept of inventory and the need to develop an inventory strategy
• Understand the relevant legislation applicable to a warehouse
• Understand the importance of technology advancements in a warehouse
• Understand financial systems within a warehouse