Pearson Education Ltd · RQF Level 5
Pearson BTEC Level 5 Higher National Diploma in Business
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 5
- Total credits240
- Guided learning960 hours
- Units in this qualification33
Awarded by Pearson Education Ltd · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
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What you’ll learn
What each unit actually teaches you to do
These are the units Pearson Education Ltd registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Brand ManagementReal unit · Pearson Education Ltd
What you'll be able to do
- Demonstrate an understanding of how a brand is built and managed over time
- Analyse how brands are organised in portfoliosand how brand hierarchies are built and managed
- Evaluate how brands are leveraged/extended over time domestically and internationally
- Evaluate techniques for measuring and managing brand value over time
Business Information Technology SystemsReal unit · Pearson Education Ltd
What you'll be able to do
- Demonstrate understanding of the role of different IT systems in support of organisational objectives
- Analyse flexible and reliable IT systems that respond to organisational requirements
- Evaluate IT systems that support value-added change within organisations
- Recommend practical IT systems solutions to given organisational scenarios
Business LawReal unit · Pearson Education Ltd
What you'll be able to do
- Explain the basic nature of the legal system
- Illustrate the potential impact of the law on a business
- Suggest appropriate legal solutions to business problems
- Recommend appropriate legal solutions based upon alternative legal advice provided
Business StrategyReal unit · Pearson Education Ltd
What you'll be able to do
- Analyse the impact and influence which the macro environment has on an organisation and its business strategies
- Assess an organisation’s internal environment and capabilities
- Evaluate and apply the outcomes of an analysis using Porter’s Five Forces model to a given market sector
- Apply models, theories and concepts to assist with the understanding and interpretation of strategic directions available to an organisation
Business SystemsReal unit · Pearson Education Ltd
What you'll be able to do
- Evaluate the contribution of business systems to organisational performance
- Analyse the internal and external factors which have an impact on systems and processes
- Apply a range of analytical tools and techniques to business systems
- Recommend improvements in organisational processes and systems
Business and the Business EnvironmentReal unit · Pearson Education Ltd
What you'll be able to do
- Explain the different types, size and scope of organisations
- Demonstrate the interrelationship of the various functions within an organisation and how they link to organisational structure
- Use contemporary examples to demonstrate both the positive and negative influence/impact the macro environment has on business operations
- Determine the internal strengths and weaknesses of specific businesses and explain their interrelationship with external macro factors
Consumer Behaviour and InsightReal unit · Pearson Education Ltd
What you'll be able to do
- Demonstrate the ability to map a path to purchase in a given category, including the decision-making process
- Evaluate appropriate forms of research to understand influences on the decision-making process (B2C and B2B)
- Evaluate how marketers influence the different stages of the decision-making process (B2C and B2B)
Digital MarketingReal unit · Pearson Education Ltd
What you'll be able to do
- Demonstrate an understanding of the opportunities, challenges and impact of the digital environment
- Examine key digital tools, platforms and channels, comparing and contrasting bricks and mortar and other physical channels
- Determine how to organise digital marketing activities and build multi-channel capabilities in an organisation
- Evaluate methods of monitoring and measuring digital marketing effectively
Employee RelationsReal unit · Pearson Education Ltd
What you'll be able to do
- Apply the principles of employee relations in an organisational context
- Determine appropriate advice relating to rights, duties and obligations of the employment relationship
- Analyse the role of different stakeholders who support positive employment relationships
- Evaluate the broader impact of negative and positive employee relationships
Financial AccountingReal unit · Pearson Education Ltd
What you'll be able to do
- Record business transactions using double entry book-keeping, and be able to extract a trial balance
- Prepare final accounts for sole-traders, partnerships and limited companies in accordance with appropriate principles, conventions and standards
- Perform bank reconciliations to ensure company and bank records are correct
- Reconcile control accounts and shift recorded transactions from the suspense accounts to the right accounts.
Financial ManagementReal unit · Pearson Education Ltd
What you'll be able to do
- Apply different approaches used to support effective decision-making
- Analyse financial management principles which are used to support effective financial strategies
- Evaluate the role of management accountants and accounting control systems
- LO4 Evaluate ways in which financial decision-making supports sustainable performance
Financial ReportingReal unit · Pearson Education Ltd
What you'll be able to do
- Analyse the context and purpose of financial reporting
- Interpret financial statements
- Evaluate financial reporting standards and theoretical models and concepts
- Evaluate international differences in financial reporting
Global Business EnvironmentReal unit · Pearson Education Ltd
What you'll be able to do
- Analyse the key factors which drive globalisation
- Determine the strategic complexities associated with operating in a global environment
- Evaluate how operating in a global market influences an organisation’s structure, culture and functions
- Evaluate the influence of globalisation on organisational decision making and strategy
Human Resource ManagementReal unit · Pearson Education Ltd
What you'll be able to do
- Explain the purpose and scope of Human Resource Management in terms of resourcing an organisation with talent and skills appropriate to fulfil business objectives
- Evaluate the effectiveness of the key elements of Human Resource Management in an organisation
- Analyse internal and external factors that affect Human Resource Management decision-making, including employment legislation
- Apply Human Resource Management practices in a work-related context
Human Resources − Value and Contribution to Organisational SuccessReal unit · Pearson Education Ltd
What you'll be able to do
- Evaluate the importance of organisational design to the delivery of sustainable performance
- Analyse the requirement to develop motivated, knowledgeable and experienced individuals and teams
- Apply contemporary knowledge and research to support emerging HR developments
- Evaluate the relationship between organisational design and change management
Identifying Entrepreneurial OpportunitiesReal unit · Pearson Education Ltd
What you'll be able to do
- Evaluate possible sources for a new and innovative business idea
- Explain the choice of a specific entrepreneurial idea for investigation and the market gap that it addresses
- Use primary and secondary data to identify market potential
- Evaluate the entrepreneurial idea in the context of the market and competitors and make an assessment of potential viability
Innovation and CommercialisationReal unit · Pearson Education Ltd
What you'll be able to do
- Explain the context for innovation and determine the difference between invention and innovation
- Explain the different types of innovation
- Discuss the process required to commercialise innovation
- Evaluate the range of methods for protecting ideas and understand their advantages and disadvantages
Integrated Marketing CommunicationsReal unit · Pearson Education Ltd
What you'll be able to do
- Evaluate different marketing channels and how they serve communication objectives
- Devise communication objectives and justify appropriate channel selection and integration
- Design and produce content appropriate to the channel and communication objectives
- Demonstrate the ability to critically evaluate a case study involving communication strategy, channel choice and creative content
International MarketingReal unit · Pearson Education Ltd
What you'll be able to do
- Demonstrate an understanding of how marketing contributes to business strategies in an international context
- Evaluate entry to a selection of international markets and define the key success factors
- Investigate how elements of the marketing plan can be adapted or standardised across international markets
- Demonstrate an understanding of how to organise and evaluate international marketing efforts (multinational, global, transnational, etc.)
Management and OperationsReal unit · Pearson Education Ltd
What you'll be able to do
- Differentiate between the role of a leader and the function of a manager
- Apply the role of a leader and the function of a manager in given contexts
- Demonstrate an appreciation of the role leaders and managers play in the operations function of an organisation
- Demonstrate an understanding of the relationship between leadership and management in a contemporary business environment
Managing a Successful Business ProjectReal unit · Pearson Education Ltd
What you'll be able to do
- Establish project aims, objectives and timeframes based on the chosen theme
- Conduct small-scale research, information gathering and data collection to generate knowledge to support the project
- Present the project and communicate appropriate recommendations based on meaningful conclusions drawn from the evidence findings and/or analysis
- Reflect on the value gained from conducting the project and its usefulness to support sustainable organisational performance
Marketing EssentialsReal unit · Pearson Education Ltd
What you'll be able to do
- Explain the role of marketing and how it interrelates with other functional units of an organisation
- Compare ways in which organisations use elements of the marketing mix (7Ps) to achieve overall business objectives
- Develop a basic marketing plan
- Evaluate a basic marketing plan
Operations and Project ManagementReal unit · Pearson Education Ltd
What you'll be able to do
- Review and critique the effectiveness of operations management principles
- Apply the concept of continuous improvement in an operational context
- Apply the Project Life Cycle (PLC) to a given context
- Review and critique the application of the PLC used in a given project
Planning for GrowthReal unit · Pearson Education Ltd
What you'll be able to do
- Analyse the key considerations SMEs should consider when evaluating growth opportunities
- Assess the various methods through which organisations access funding and when to use different types of funding
- Develop a business plan (including financials) and communicate how you intend scaling up a business
- Assess the various ways a small business owner can exit the business and the implications of each option
Principles of Operations ManagementReal unit · Pearson Education Ltd
What you'll be able to do
- Demonstrate understanding of the impact of the business environment on operations.
- Demonstrate understanding of the purpose of operations in support of organisational strategy.
- Determine the appropriate allocation of resources for operations management.
- Conduct a strategic risk analysis (SRA) on the operations functions of an organisation.
Product and Service DevelopmentReal unit · Pearson Education Ltd
What you'll be able to do
- Explain and demonstrate processes involved in new product or service development
- Assess the life-cycle stage of the products or services in a company’s portfolio and evaluate whether innovation, adaptation or renovation are needed for the individual products or services
- Design and pitch a new/renovated product or service
- Demonstrate an ability to critically reflect on the skills of team working, creative development and presentation
Research ProjectReal unit · Pearson Education Ltd
What you'll be able to do
- Examine appropriate research methodologies and approaches as part of the research process
- Conduct and analyse research relevant for a business research project
- Communicate the outcomes of a research project to identified stakeholders
- Reflect on the application of research methodologies and concepts
Resource and Talent PlanningReal unit · Pearson Education Ltd
What you'll be able to do
- Analyse labour market trends and appropriate legal requirements which influence workforce planning
- Determine current and anticipated skills requirements in varying contexts
- Apply the appropriate documents and processes which contribute to effective recruitment and selection
- Evaluate how to manage the human resource life-cycle within the context of HR strategy
Sales ManagementReal unit · Pearson Education Ltd
What you'll be able to do
- Demonstrate an understanding of the principles of sales management
- Evaluate the relative merits of how sales structures are organised, and recognise the importance of ’selling through others’
- Analyse and apply principles of successful selling
- Demonstrate an understanding of the finance of selling
Social Media PracticeReal unit · Pearson Education Ltd
What you'll be able to do
- Explain the key concepts and features of social media in different creative media practices
- Discuss the uses of social media and their impact on market and audience
- Develop a social media strategy for a creative media organisation, based on client need, market and user research
- Present a social media plan for a creative media production organisation
Strategic Human Resource ManagementReal unit · Pearson Education Ltd
What you'll be able to do
- Analyse key external and contextual developments which influence HR strategy
- Apply contemporary theoretical and practical knowledge of HR development
- Evaluate how appropriate change management models support HR strategy
- Evaluate the contribution of HR management and HR development to sustainable business performance and growth
Supply Chain ManagementReal unit · Pearson Education Ltd
What you'll be able to do
- Apply key supply chain concepts, principles and processes in an organisational context
- Evaluate the importance of effective supply chain management (SCM)
- Evaluate the interrelationships between supply chain and other areas of an organisation
- Recommend improvements to a supply chain strategy for an organisation
Tapping into New and International MarketsReal unit · Pearson Education Ltd
What you'll be able to do
- Analyse the opportunities and threats for firms exposed to an increasingly globalised environment
- Illustrate the advantages of trading blocs for firms
- Determine the importing and exporting process and the practicalities involved
- Evaluate ways SMEs can tap into international markets
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 5 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Account for income and expenditure
- Assess Workforce Supply
- Assist with the analysis and communication of benefits arising from changes to IT enabled systems
- Carry out IT Business Analysis Assignments
- Design and implement business analysis strategy
- Documenting IT Benefits Realization for Sustainable Business
- Manage Brand Identity
- Manage IT business analysis assignments
Where this can lead
Consumer Behaviour Specialist
Your journey here is really about becoming an expert in understanding people. Whether you want to lead a team, become a deep technical specialist, or even pivot into a different but related field, the foundational skills and strategic mindset you'll develop as a Consumer Behaviour Specialist will set you up for a fantastic career. We're excited to see where you take it.
See the whole journey →Showing 6 roles, drawn from 204 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for Pearson BTEC Level 5 Higher National Diploma in Business
33 units in this credential, in the order it lists them, awarded by Pearson Education Ltd.
- Brand Management
- Business Information Technology Systems
- Business Law
- Business Strategy
- Business Systems
- Business and the Business Environment
and 27 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.