ProQual Awarding Body · RQF Level 3
ProQual Level 3 Certificate in Knowledge of Policing
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 3
- Total credits29
- Guided learning96 hours
- Units in this qualification10
Awarded by ProQual Awarding Body · on the Ofqual register
Start here
See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units ProQual Awarding Body registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Knowledge of conducting police searchesReal unit · ProQual Awarding Body
What you'll be able to do
- Understand the legal and organisational requirements in relation to police searches
- Understand how to conduct police searches
Knowledge of conducting priority and volume investigationsReal unit · ProQual Awarding Body
What you'll be able to do
- Understand the legal and organisational requirements in relation to conducting priority and volume investigations
- Understand the nature of crime and its impact upon the community
- Understand the process for conducting priority and volume investigations
- Understand how to conduct priority and volume investigations
- Understand how to prepare and document information relating to priority and volume investigations
Knowledge of evidence-based preventative policingReal unit · ProQual Awarding Body
What you'll be able to do
- Understand the features of evidence-based preventative policing
- Understand how to develop an evidence-based preventative policing approach in given situations
- Understand how to implement evidence-based preventative policing plans
- Understand how to review evidence-based preventative policing approaches
Knowledge of handling information and intelligenceReal unit · ProQual Awarding Body
What you'll be able to do
- Understand the legal and organisational requirements related to handling information and intelligence
- Handle information and intelligence that can support law enforcement objectives in line with organisational systems, authorisations and protocols
Knowledge of interviewing suspects in relation to priority and volume investigationsReal unit · ProQual Awarding Body
What you'll be able to do
- Understand the requirements when interviewing suspects
- Understand how to plan and prepare for interviews with suspects
- Understand how to conduct interviews with suspects
- Understand post interview procedures and the evaluation process for interviews with suspects
Knowledge of interviewing victims and witnesses in relation to priority and volume investigationsReal unit · ProQual Awarding Body
What you'll be able to do
- Understand the requirements when interviewing victims and witnesses
- Understand how to plan and prepare for interviews with victims and witnesses
- Understand how to conduct interviews with victims and witnesses
- Understand post interview procedures and the evaluation process for interview with victimes and witnesses
Knowledge of managing conflict situations in policingReal unit · ProQual Awarding Body
What you'll be able to do
- Understand the legal and organisational requirements related to managing conflict
- Understand conflict management techniques
- Understand requirements for recording and reporting of conflict management incidents
Knowledge of providing an initial response to policing incidentsReal unit · ProQual Awarding Body
What you'll be able to do
- Understand the legal and organisational requirements related to responding to incidents
- Understand the process for providing an initial response to incidents
Knowledge of supporting victims, witnesses and vulnerable peopleReal unit · ProQual Awarding Body
What you'll be able to do
- Understand the factors that affect victims, witnesses and vulnerable people and the impact on their need for support
- Understand the legal and organisational requirements and the duty of care the Police Service has for victims, witnesses and vulnerable people
- Understand the importance of effective communication with victims, witnesses and vulnerable people
- Understand how to provide initial support to victims, witnesses and vulnerable people
Knowledge of using policing powers to deal with suspectsReal unit · ProQual Awarding Body
What you'll be able to do
- Understand the legal and organisational requirements for using police powers when dealing with suspects
- Understand how to arrest and detain suspects in line with legal and organisations procedures
- Understand the options with regard to the disposal of suspects
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 3 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this

The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Administer compliance with Freedom of Information legislation
- Finalise Investigations
- Inform and update victims and survivors on the progress of offenders through custodial sentences
- Investigate Sources of Information and Develop Intelligence for Investigations
- Manage the provision of specialist support to Protected Persons Practitioners
- Provide Specialist Support to Protected Persons Practitioners
- Support others to make best use of the media
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your own work
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for ProQual Level 3 Certificate in Knowledge of Policing
10 units in this credential, in the order it lists them, awarded by ProQual Awarding Body.
- Knowledge of conducting police searches
- Knowledge of conducting priority and volume investigations
- Knowledge of evidence-based preventative policing
- Knowledge of handling information and intelligence
- Knowledge of interviewing suspects in relation to priority and volume investigations
- Knowledge of interviewing victims and witnesses in relation to priority and volume investigations
and 4 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.