City and Guilds of London Institute · RQF Level 2
City & Guilds Level 2 Technical Certificate in Digital Technologies
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 2
- Total credits60
- Guided learning360 hours
- Units in this qualification18
Awarded by City and Guilds of London Institute · on the Ofqual register
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Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
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What you’ll learn
What each unit actually teaches you to do
This Level 2 Technical Certificate in Digital Technologies is for learners interested in digital technology roles. It covers website and software development principles, HTML5, server administration and application development. Learners will develop skills in website creation and software writing.
These are the units City and Guilds of London Institute registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Application DevelopmentReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand fundamental application development concepts, including algorithms, data structures, and programming paradigms.
- Design user-friendly application interfaces, considering usability and accessibility principles.
- Write application code using a suitable programming language, adhering to coding standards and best practises.
- Understand different application testing methodologies, including unit testing, integration testing, and system testing.
- Debug applications by identifying and resolving errors in the code.
Cyber SecurityReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the nature and scope of various cyber security threats.
- Know methods to protect data and systems from unauthorised access and cyber attacks.
- Identify security risks and vulnerabilities in systems and processes.
- Understand security best practices and their importance in maintaining a secure environment.
Design and Create WebsitesReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the fundamental principles that underpin effective website design
- Plan the structure and content of a website, taking into account user needs and business objectives
- Create engaging and accessible content for a website, including text, images, and multimedia elements
- Use website design software to build and maintain a functional website
- Understand the importance of website accessibility and how to implement accessibility features
- Test a website thoroughly to ensure it functions correctly and meets user requirements
HTML5 and Web EnhancementsReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the fundamental principles underpinning HTML5 and its role in modern web development.
- Structure a webpage using appropriate HTML5 semantic elements.
- Use a range of HTML5 elements to create interactive and accessible web content.
- Understand how CSS can be used to enhance the presentation and styling of web pages.
- Implement basic JavaScript to add dynamic behaviour and interactivity to web pages.
Hosting and Optimisation of WebsitesReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the requirements for website hosting, including server specifications, bandwidth, and security considerations
- Know various website optimisation techniques to improve website loading speed, search engine ranking, and user experience
- Host a website on a web server, configuring the necessary settings and ensuring its availability
- Optimise a website for performance, implementing techniques such as image compression, caching, and code minification
Introduction to Digital TechnologiesReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the characteristics and applications of different digital technologies, such as computers, mobile devices, and the internet.
- Know the uses of various digital devices for communication, information access, and entertainment.
- Use common software applications, such as word processors, spreadsheets, and presentation software, to create and manage digital content.
- Understand the importance of internet safety and how to protect personal information online.
- Know about different data storage methods, including local storage, cloud storage, and external storage devices.
Introduction to Supporting UsersReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the fundamental principles that underpin effective user support.
- Accurately identify the specific needs of users requiring support.
- Provide basic user support, addressing common issues and queries.
- Understand common user problems and their potential causes.
Mobile Application DevelopmentReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the core concepts of mobile application development, including platforms, frameworks, and development methodologies
- Know the characteristics and capabilities of different mobile platforms, such as iOS and Android
- Design a mobile application that meets specific user needs and functional requirements
- Test a mobile application to ensure its functionality, usability, and performance
- Understand the key security considerations for mobile applications and how to mitigate potential vulnerabilities
Networking ConceptsReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand basic networking concepts, including network topologies, protocols, and addressing schemes
- Know the characteristics and applications of different network topologies, such as bus, star, and ring
- Identify common network hardware components, such as routers, switches, and network interface cards
- Understand the purpose and function of key network protocols, such as TCP/IP and HTTP
- Troubleshoot common network connectivity problems and implement solutions
Operating SystemsReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the purpose and functions of operating systems in managing computer hardware and software resources
- Know the different types of operating systems, including their features, advantages, and disadvantages
- Use common operating system features and tools to manage files, configure settings, and troubleshoot problems
- Understand operating system security principles and how to protect against malware and unauthorised access
- Troubleshoot common operating system problems and implement solutions
Principles of Cloud ComputingReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand cloud computing concepts, including its benefits and limitations.
- Know different cloud service models, such as IaaS, PaaS, and SaaS.
- Identify cloud deployment types, including public, private, and hybrid clouds.
- Understand cloud security basics and the shared responsibility model.
Principles of Social MediaReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the core principles of social media, including its purpose, benefits, and potential risks.
- Know the features and functionalities of different social media platforms, such as Facebook, Twitter, and Instagram.
- Use social media platforms effectively for communication, collaboration, and networking.
- Understand the importance of social media etiquette and how to communicate professionally and respectfully online.
- Stay safe online by protecting personal information and avoiding online scams and cyberbullying.
Principles of Software DevelopmentReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand software development methodologies, including Agile and Waterfall.
- Know the software development lifecycle, including requirements gathering, design, implementation, testing, and deployment.
- Write basic code using a programming language.
- Understand testing principles, including unit testing and integration testing.
- Document software, including user manuals and technical specifications.
Principles of Software TestingReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the core principles of software testing and quality assurance.
- Know different software testing methods and their application in various contexts.
- Create test cases based on requirements and specifications.
- Execute software tests and document the results.
Principles of Website DevelopmentReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand website development principles, including client-server architecture and web standards.
- Know website structure and design principles, including information architecture and user interface design.
- Create website content, including text, images, and multimedia.
- Use HTML and CSS to structure and style web pages.
- Test a website for functionality and usability.
- Understand website accessibility guidelines and best practises.
Server AdministrationReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the different types of server operating systems and their key features.
- Configure server hardware components, including storage, memory, and network interfaces.
- Manage user accounts, including creating, modifying, and deleting accounts, and assigning appropriate permissions.
- Understand server security principles, including access control, authentication, and data protection.
- Monitor server performance metrics, such as CPU usage, memory usage, and network traffic, and identify potential bottlenecks.
Troubleshooting NetworksReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand network troubleshooting methodologies and systematic approaches to problem solving.
- Know common network faults, their symptoms, and potential causes.
- Diagnose network problems using appropriate tools and techniques.
- Resolve basic network issues, implementing effective solutions.
Website Testing and SupportReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the fundamental principles that underpin website testing practices.
- Understand the key requirements for effective website testing.
- Test the core functionality of a website to ensure it operates as intended.
- Provide support to website users, addressing their queries and resolving issues.
- Accurately and comprehensively document website issues, including steps to reproduce them and potential solutions.
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
Where this can lead
Associate Web/Mobile Application Developer
Your career here isn't a fixed ladder; it's more like a climbing wall with many different routes. We're committed to helping you find the path that best suits your strengths and ambitions, whether that's becoming a deep technical expert or moving into leadership. The important thing is to keep learning, keep building, and keep growing.
See the whole journey →Showing 6 roles, drawn from 15 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
This unit covers application development concepts including interface design and coding. Learners will write application code, apply usability principles, conduct testing, and debug applications to ensure functionality and user satisfaction.
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for City & Guilds Level 2 Technical Certificate in Digital Technologies
18 units in this credential, in the order it lists them, awarded by City and Guilds of London Institute.
- Application Development
- Cyber Security
- Design and Create Websites
- HTML5 and Web Enhancements
- Hosting and Optimisation of Websites
- Introduction to Digital Technologies
and 12 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.