Agored Cymru · RQF Entry Level
Agored Cymru Entry Level Certificate in Exploring Retail and Admin (Entry 1)
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Entry Level
- Total credits19
- Units in this qualification124
Awarded by Agored Cymru · on the Ofqual register
Start here
See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units Agored Cymru registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Adjusting to a New SettingReal unit · Agored Cymru
What you'll be able to do
- Access a range of people who can help them.
- Find their way around the site.
- Know the people and resources relevant to their learning.
- Be safe on site.
AdvertisingReal unit · Agored Cymru
What you'll be able to do
- Know how advertising promotes products
- Plan adverts
Applying for Jobs and CoursesReal unit · Agored Cymru
What you'll be able to do
- Apply for a job or course
- Prepare for and take part appropriately in a simple interview
- Know the type of material that can be used to support an application for a job or course
AssertivenessReal unit · Agored Cymru
What you'll be able to do
- Know about the benefits of assertiveness
- Know about being assertive in a given situation
Assist with General Office Duties - Sorting and Distribution of MailReal unit · Agored Cymru
What you'll be able to do
- Sort mail.
Assist with General Work Duties - Welcoming VisitorsReal unit · Agored Cymru
What you'll be able to do
- Welcome visitors.
Assist with General Work Duties - Welcoming VisitorsReal unit · Agored Cymru
What you'll be able to do
- Know the importance of personal presentation and behaviour when greeting visitors.
- Welcome visitors.
Building Confidence and Self EsteemReal unit · Agored Cymru
What you'll be able to do
- Know about confidence and self esteem
- Know about building confidence and self esteem
- Know about feelings surrounding confidence and self esteem
Building Confidence and Self EsteemReal unit · Agored Cymru
What you'll be able to do
- Know about confidence and self esteem
- Know about building confidence and self esteem
- Know about feelings surrounding confidence and self esteem
Calculations Using Whole Numbers to 10Real unit · Agored Cymru
What you'll be able to do
- Understand the meaning of addition and subtraction.
- Add and subtract single digit numbers. (NE1.2)
- Use calculation of whole numbers to 10 in practical tasks.
Calculations with Whole NumbersReal unit · Agored Cymru
What you'll be able to do
- Add and subtract whole numbers. (NE2.2)
- Multiply whole numbers. (NE2.2)
- Know some mental strategies for addition and subtraction. (NE2.2)
- Use calculations with whole numbers to solve task or problems. (NE2.2)
Carrying Out Routine Tasks at WorkReal unit · Agored Cymru
What you'll be able to do
- Carry out routine tasks at work
Clean Office PremisesReal unit · Agored Cymru
What you'll be able to do
- Ensure the safety of self and others when cleaning offices.
- Know equipment and materials needed.
- Clean and tidy floors and work surfaces.
- Maintain a safe and tidy work environment.
Clean a Retail Sales AreaReal unit · Agored Cymru
What you'll be able to do
- Ensure the safety of self and others when cleaning a retail sales area, including the use of personal protective equipment (PPE).
- Know the appropriate equipment and materials needed for cleaning different surfaces and areas in a retail environment.
- Clean and tidy floors and work surfaces in a retail sales area, using appropriate cleaning techniques and equipment.
- Maintain a safe and tidy work environment by storing cleaning equipment properly and disposing of waste materials according to regulations.
Clean a Retail Sales AreaReal unit · Agored Cymru
What you'll be able to do
- Know the different types of equipment and materials needed for various cleaning tasks in a retail sales area.
- Safely and effectively clean and tidy floors and work surfaces in a retail sales area, following established procedures.
- Maintain a safe and tidy work environment by properly storing cleaning equipment and disposing of waste materials.
Clean an Office AreaReal unit · Agored Cymru
What you'll be able to do
- Know equipment needed for cleaning tasks.
- Clean and tidy floors and work surfaces.
- Maintain a safe and tidy work environment.
Communication in the WorkplaceReal unit · Agored Cymru
What you'll be able to do
- Know about communication
- Know what needs to be communicated in the workplace
- Know about ways of communicating in the workplace
- Assess own communication in the workplace
- Communicate in the workplace
Communication in the WorkplaceReal unit · Agored Cymru
What you'll be able to do
- Know about communication
- Know what needs to be communicated in the workplace
- Communicate in the workplace
Communication: Applying For A JobReal unit · Agored Cymru
What you'll be able to do
- Know suitable employment and volunteering opportunities.
- Complete simple application form for a job.
- Understand how to compose a short letter of application for a job.
Comparing SizesReal unit · Agored Cymru
What you'll be able to do
- Use words to describe the size of objects. (NE1.2)
- Use words to describe the weight of objects. (NE1.2)
- Use words to describe capacity. (NE1.2)
- Measure objects. (NE1.1)
Completing FormsReal unit · Agored Cymru
What you'll be able to do
- Use personal details and familiar common words to fill in a form. (CE2.3)
- Complete a paper based form. (CE2.3)
- Complete an on screen form. (CE2.3)
- Check completed forms for accuracy. (CE2.3)
- Keep online information secure.
Completing FormsReal unit · Agored Cymru
What you'll be able to do
- Understand terms found on forms.
- Complete forms.
Conduct at WorkReal unit · Agored Cymru
What you'll be able to do
- Know what behaviour is expected in the workplace
- Follow the codes of behaviour
- Know about the impact of unacceptable behaviour
- Maintain acceptable behaviour in the workplace
Conduct at WorkReal unit · Agored Cymru
What you'll be able to do
- Know what behaviour is expected in the workplace
- Know why it is necessary to follow codes of behaviour
- Know about the impact of unacceptable behaviour
- Maintain acceptable behaviour in the workplace
Customer ServiceReal unit · Agored Cymru
What you'll be able to do
- Know how customers like to be treated
- Work with customers
Dealing with Customer Queries and RequestsReal unit · Agored Cymru
What you'll be able to do
- Know the services or products of a section or department within an organisation
- Answer customers' questions
- Respond to customers' queries or requests
Dealing with Customer Queries and RequestsReal unit · Agored Cymru
What you'll be able to do
- Present him/herself to customers in an appropriate manner.
- Respond to customer queries and requests.
Developing AssertivenessReal unit · Agored Cymru
What you'll be able to do
- Know about being assertive
Developing Customer Service SkillsReal unit · Agored Cymru
What you'll be able to do
- Know about the benefits to an organisation of good customer service
- Understand the possible consequences of poor customer service
- Understand the value of first impressions
- Know about positive verbal and non verbal interaction with customers
Developing Time Management SkillsReal unit · Agored Cymru
What you'll be able to do
- Manage own time
Discussion SkillsReal unit · Agored Cymru
What you'll be able to do
- Contribute to a discussion. (CE2.1)
- Follow discussions. (CE2.1)
Display and Maintain a Retail Sales AreaReal unit · Agored Cymru
What you'll be able to do
- Set up a simple retail sales area, ensuring it is visually appealing and accessible to customers
- Maintain a simple retail sales area, keeping it clean, tidy, and well-stocked
Display and Maintain a Retail Sales AreaReal unit · Agored Cymru
What you'll be able to do
- Set up a simple retail sales area, ensuring it is presentable and safe for customers.
Exploring Working in Retail and AdminReal unit · Agored Cymru
What you'll be able to do
- Reflect on own experience of working in retail and admin.
Finding, Selecting and Exchanging Information Using ICTReal unit · Agored Cymru
What you'll be able to do
- Know ICT sources of information. (ICTE2.2)
- Locate information using ICT sources. (ICTE2.2)
- Use enter and save information. (ICTE2.2)
- Send and receive ICT based information. (ICTE2.2)
Finding, Selecting and Exchanging Information Using ICTReal unit · Agored Cymru
What you'll be able to do
- Know some ICT sources of information. (ICTE1.2)
- Locate information. (ICTE1.2)
- Enter and save information. (ICTE1.3)
- Receive simple ICT based information. (ICTE1.2)
Following InstructionsReal unit · Agored Cymru
What you'll be able to do
- Follow instructions
- Know the potential impact of not following instructions in a work environment
Following InstructionsReal unit · Agored Cymru
What you'll be able to do
- Follow instructions
- Know the potential impact of not following instructions in a work environment
Following Safe and Healthy Working Practices when Using ICTReal unit · Agored Cymru
What you'll be able to do
- Understand some safety measures needed when using ICT. (ICTE2.1)
- Understand safety measures needed when using passwords and PINs.
Following Safe and Healthy Working Practices when Using ICTReal unit · Agored Cymru
What you'll be able to do
- Understand safety measures needed when using ICT. (ICTE1.1)
- Know where to find help when needed. (ICTE1.1)
Good Working PracticeReal unit · Agored Cymru
What you'll be able to do
- Know the principles of health and safety and good working practice
Handle and Move Materials by HandReal unit · Agored Cymru
What you'll be able to do
- Follow safety procedures when preparing to move materials by hand.
- Load and move materials correctly by hand using appropriate equipment.
- Ensure personal safety and safety of others at all time.
Handling StockReal unit · Agored Cymru
What you'll be able to do
- Present a professional image in the work place
- Communicate with other team members in the workplace
- Observe Health and Safety in the workplace
Health and Safety Procedures in the Work PlaceReal unit · Agored Cymru
What you'll be able to do
- Recognise health and safety procedures
- Follow health and safety procedures in the work place
Health and safety in the workplaceReal unit · Agored Cymru
What you'll be able to do
- Understand why it is important to follow health and safety instructions in the workplace
- Know the fire procedure in own organisation
- Identify hazards, safety signs and protective equipment in the workplace
- Follow health and safety procedures and instructions to complete tasks safely
Healthy EatingReal unit · Agored Cymru
What you'll be able to do
- Know guidelines for healthy eating.
- Know a healthy plate of food.
Healthy EatingReal unit · Agored Cymru
What you'll be able to do
- Know guidelines for healthy eating.
- Know how diet can affect the body.
- Plan a healthy meal.
Identifying the Purpose of Written MaterialReal unit · Agored Cymru
What you'll be able to do
- Recognise the purpose of simple texts.
- Recognise the purpose of signs and symbols.
Introduction to Handling Stock in a Retail EnvironmentReal unit · Agored Cymru
What you'll be able to do
- Unpack and move stock
- Fill up stock on display
Introduction to Retail SkillsReal unit · Agored Cymru
What you'll be able to do
- Know the purpose and range of retail businesses
- Make a sale
- Work safely
Introduction to Retail SkillsReal unit · Agored Cymru
What you'll be able to do
- Understand good retail practice in a sales area
- Know what constitutes good customer care
- Make a sale
- Work safely
Keeping Safe in Unfamiliar AreasReal unit · Agored Cymru
What you'll be able to do
- Find own way around an unfamiliar area
- Be safe in unfamiliar areas
Looking for WorkReal unit · Agored Cymru
What you'll be able to do
- Know about different patterns of work
- Know about different occupations
- Know where to find out about job opportunities
- Know about applying for a job
Maintaining the Office EnvironmentReal unit · Agored Cymru
What you'll be able to do
- Know what makes an office a safe place to work.
- Maintain the health and safety of an office.
- Assist in making the office work efficiently.
Maintaining the Office EnvironmentReal unit · Agored Cymru
What you'll be able to do
- Maintain the health and safety of an office.
- Assist in making the office work efficiently.
Maintaining work standardsReal unit · Agored Cymru
What you'll be able to do
- Understand timekeeping and attendance requirements
- Complete activities to the required standard
Making Informed Career ChoicesReal unit · Agored Cymru
What you'll be able to do
- Identify sources to assist in career planning
- Identify preferred careers or jobs
- Recognise own suitability for specific careers or jobs
Measuring and Using LengthReal unit · Agored Cymru
What you'll be able to do
- Use metres and centimetres when describing length.
- Estimate and measure length. (NE2.1)
- Use measurements of length. (NE2.1, NE2.3)
Measuring and Using WeightReal unit · Agored Cymru
What you'll be able to do
- Estimate and measure weight of objects. (NE2.2)
- Use measurements of weight. (NE2.2)
Negotiation SkillsReal unit · Agored Cymru
What you'll be able to do
- Communicate with others about wants, needs and/or views
- Know about compromise
Obtaining Information OrallyReal unit · Agored Cymru
What you'll be able to do
- Listen for and follow short narratives. (CE2.1)
- Listen for detail from oral presentations. (CE2.1)
- Obtain information by asking oral questions. (CE2.1)
- Listen for and identify simply expressed feelings and opinions. (CE2.1)
Obtaining Information OrallyReal unit · Agored Cymru
What you'll be able to do
- Obtain information from short explanations.
- Follow single-step oral instructions.
- Use spoken language to obtain information.
Organising InformationReal unit · Agored Cymru
What you'll be able to do
- Sort objects according to a stated criteria. (NE1.2)
- Represent numerical information in different ways. (NE1.3)
Personal Action PlanningReal unit · Agored Cymru
What you'll be able to do
- Know about own strengths, weaknesses and areas for improvement
- Carry out personal action planning
Personal Care and HygieneReal unit · Agored Cymru
What you'll be able to do
- Understand the need for personal hygiene.
- Know the uses of toiletry products.
- Recognise the need for regular changes of clothes.
- Know the importance of oral health.
Personal Care and HygieneReal unit · Agored Cymru
What you'll be able to do
- Understand the need for personal hygiene.
- Know the uses of toiletry products.
- Recognise the need for regular changes of clothes.
- Know the importance of oral health.
Personal DevelopmentReal unit · Agored Cymru
What you'll be able to do
- Make positive decisions on what he/she would like to be able to do in personal life.
- Make positive decisions on what he/she would like to be able to do in work or educational setting.
Personal DevelopmentReal unit · Agored Cymru
What you'll be able to do
- Identify some skills that are needed to progress in everyday life, education and training.
- Recognise steps for self improvement.
- Identify personal goals and how they are to be achieved.
- Carry out a personal development task.
Personal Presentation at WorkReal unit · Agored Cymru
What you'll be able to do
- Know about ‘acceptable appearance’ in the workplace
- Know about the possible impact of unacceptable appearance
- Know about own personal presentation
Personal Presentation at WorkReal unit · Agored Cymru
What you'll be able to do
- Know about ‘acceptable appearance’ in the workplace
- Know about the possible impact of unacceptable appearance
- Assess own personal presentation
Personal Skill DevelopmentReal unit · Agored Cymru
What you'll be able to do
- Find a job of interest.
Personal Skills for WorkReal unit · Agored Cymru
What you'll be able to do
- Find a job of interest.
- Know a personal skill and experience.
- Develop a skill.
Positional VocabularyReal unit · Agored Cymru
What you'll be able to do
- Understand positional vocabulary. (NE1.2)
Positional VocabularyReal unit · Agored Cymru
What you'll be able to do
- Understand positional vocabulary. (NE2.2)
Practical Workshop SkillsReal unit · Agored Cymru
What you'll be able to do
- Know about health and safety in a workshop
- Contribute to an activity in a workshop
- Reflect on own work
Practical Workshop SkillsReal unit · Agored Cymru
What you'll be able to do
- Know about working in a workshop
- Produce work in a workshop
Preparing a Room for a MeetingReal unit · Agored Cymru
What you'll be able to do
- Check how a meeting room needs to be arranged.
- Prepare a room for a meeting.
- Clear and tidy a room after a meeting.
Preparing a Room for a MeetingReal unit · Agored Cymru
What you'll be able to do
- Prepare a room for a meeting.
- Clear and tidy a room after a meeting.
Preparing for Work PlacementReal unit · Agored Cymru
What you'll be able to do
- Know about the work placement.
- Identify what they want to achieve through the work placement.
Preparing for Work PlacementReal unit · Agored Cymru
What you'll be able to do
- Know about the work placement.
- Identify what they want to achieve through the work placement.
Preparing for an InterviewReal unit · Agored Cymru
What you'll be able to do
- Know about job interviews.
- Know about a specific job or placement for which they are interviewing.
- Prepare for interview questions.
- Present self at interview.
Problem SolvingReal unit · Agored Cymru
What you'll be able to do
- Know what is mean by everyday problems.
- Plan for solving an everyday problem.
- Use a problem solving process.
Problem SolvingReal unit · Agored Cymru
What you'll be able to do
- Use problem solving skills.
Promoting Healthy LivingReal unit · Agored Cymru
What you'll be able to do
- Know that some activities will lead to better health.
- Know the components of a 'healthy diet'.
- Know ways to cope with stressful situations.
Promoting a Positive Image of the WorkplaceReal unit · Agored Cymru
What you'll be able to do
- Know about the organisation he/she represents.
- Show visitors around an organisation.
Promoting a Positive Image of the WorkplaceReal unit · Agored Cymru
What you'll be able to do
- Show visitors around an organisation.
Providing Information OrallyReal unit · Agored Cymru
What you'll be able to do
- Use spoken language to make statements of fact.
- Use spoken language to express feelings and opinions.
- Respond to requests for personal information.
Providing Information OrallyReal unit · Agored Cymru
What you'll be able to do
- Understand that spoken language needs to change for different situations. (CE2.1)
- Speak to communicate statements of fact, short accounts and descriptions. (CE2.1)
- Use spoken language to clarify meaning. (CE2.1)
Reading for InformationReal unit · Agored Cymru
What you'll be able to do
- Locate information including the use of captions and illustrations. (CE2.2)
- Use key words to locate information. (CE2.2)
- Organise information. (CE2.2)
- Obtain information from texts. (CE2.2)
Reading for InformationReal unit · Agored Cymru
What you'll be able to do
- Follow the meaning of short texts.
- Obtain information from simple documents.
Recycling and Reusing MaterialsReal unit · Agored Cymru
What you'll be able to do
- Know the nature of disposed items in the home.
- Reuse waste items.
- Reduce the amount of waste.
Recycling and Reusing MaterialsReal unit · Agored Cymru
What you'll be able to do
- Know the nature of disposed items in the home.
- Reuse waste items.
Recycling, Managing WasteReal unit · Agored Cymru
What you'll be able to do
- Know about packaging.
- Know about recycling.
- Know about controlling waste.
Recycling, Managing WasteReal unit · Agored Cymru
What you'll be able to do
- Know about packaging.
- Know about recycling.
- Know about controlling waste.
RelationshipsReal unit · Agored Cymru
What you'll be able to do
- Know about different factors in a relationship.
- Know who can help with relationships.
Road SafetyReal unit · Agored Cymru
What you'll be able to do
- Stay safe as a pedestrian.
Road SafetyReal unit · Agored Cymru
What you'll be able to do
- Stay safe as a pedestrian.
- Understand the meaning of signs and notices relating to road safety for pedestrians.
- Cross the road safely.
Self AdvocacyReal unit · Agored Cymru
What you'll be able to do
- Know own views
- Know about own right to be heard
- Have own view or need heard
Sex and RelationshipsReal unit · Agored Cymru
What you'll be able to do
- Know about sexual development.
- Know the consequences of sex.
- Know about different types of relationships.
- Know about safer sex.
- Access information and guidance for sex and relationships.
The Retail WorkplaceReal unit · Agored Cymru
What you'll be able to do
- Know about different types of retailers.
- Know about the work carried out in retail stores.
The Retail WorkplaceReal unit · Agored Cymru
What you'll be able to do
- Know about different types of retailers
- Know about different job roles in retail
Travel Skills: Public TransportReal unit · Agored Cymru
What you'll be able to do
- Understand different types of public transport.
- Use public transport.
Travel Skills: Public TransportReal unit · Agored Cymru
What you'll be able to do
- Know different types of public transport.
- Know steps to be taken to use public transport for a familiar journey.
- Stay safe when using public transport.
Using MoneyReal unit · Agored Cymru
What you'll be able to do
- Know the purpose of cash.
- Know the value of coins. (NE1.2)
- Use coins in everyday situations. (NE1.2)
Using MoneyReal unit · Agored Cymru
What you'll be able to do
- Know how coins can be combined to give different values of money. (NE2.2)
- Carry out calculations involving money. (NE2.2)
- Understand a problem or task requiring the use of money. (NE2.1)
Using Office EquipmentReal unit · Agored Cymru
What you'll be able to do
- Use office equipment
Using TimeReal unit · Agored Cymru
What you'll be able to do
- Tell the time to the nearest 15 minutes in practical situations.
- Know that the date can be expressed in different formats.
Using TimeReal unit · Agored Cymru
What you'll be able to do
- Understand vocabulary relating to the time. (NE1.1)
- Order events using vocabulary of time.
Using Whole Numbers to 10Real unit · Agored Cymru
What you'll be able to do
- Understand a given problem involving whole numbers to 10. (NE1.1)
- Understand information given by numbers. (NE1.1)
- Understand the value of numbers up to 10.
- Understand how numbers are used for a specific purpose. (NE1.3)
Using Whole Numbers up to 100Real unit · Agored Cymru
What you'll be able to do
- Understand a problem or task requiring the use of whole numbers. (NE2.1)
- Find and record numerical information. (NE2.1)
- Understand the value of numbers up to 100. (NE2.2)
- Understand how data is used for a specific purpose. (NE2.3)
VolunteeringReal unit · Agored Cymru
What you'll be able to do
- Know about voluntary organisations
- Know about the role of a volunteer in an organisation
Working as a TeamReal unit · Agored Cymru
What you'll be able to do
- Acknowledge existing and new members to the group.
- Show preferences in group activities when deciding on roles.
- Show respect to others in group activities.
Working as a TeamReal unit · Agored Cymru
What you'll be able to do
- Acknowledge existing and new members to the group.
- Show respect to others in the group.
- Show preferences in group activities.
Working in Retail and AdminReal unit · Agored Cymru
What you'll be able to do
- Know about types of equipment used when working in retail and admin.
- Carry out a practical activity when working in retail and admin.
- Know about safety rules when working in retail and admin.
Working in an OfficeReal unit · Agored Cymru
What you'll be able to do
- Know about types of equipment used in an office
- Carry out a practical activity in an office
- Follow instructions to carry out a task in an office
- Know about safety rules when working in an office
Working in an OfficeReal unit · Agored Cymru
What you'll be able to do
- Know about types of equipment used in an office
- Follow instructions to carry out a task in an office
- Know about safety rules when working in an office
Working to StandardsReal unit · Agored Cymru
What you'll be able to do
- Know about the standards required in the work they are doing
- Know the possible impact of not performing to the required standard
- Assess own performance against the required standard
- Know what to do to achieve the required standard
Working to StandardsReal unit · Agored Cymru
What you'll be able to do
- Know about the standards required in the work they are doing
- Know the possible impact of not performing to the required standard
- Assess own performance against the required standard
- Know what to do to achieve the required standard
Working with Others in the WorkplaceReal unit · Agored Cymru
What you'll be able to do
- Know about positive working relationships.
- Work with others in the workplace.
Working with Others in the WorkplaceReal unit · Agored Cymru
What you'll be able to do
- Know about positive working relationships.
- Work with others in the workplace.
Wrapping and Packaging of GoodsReal unit · Agored Cymru
What you'll be able to do
- Wrap and pack goods in retail.
- Maintain a safe and tidy work environment.
Wrapping and Packaging of GoodsReal unit · Agored Cymru
What you'll be able to do
- Know the correct packaging materials for specific goods.
- Wrap and pack goods in retail.
- Maintain a safe and tidy work environment.
Writing TextsReal unit · Agored Cymru
What you'll be able to do
- Use upper and lower case letters.
- Write simple documents.
- Punctuate simple sentences.
Writing with MeaningReal unit · Agored Cymru
What you'll be able to do
- Produce a draft of a document. (CE2.3)
- Review their draft for purpose and meaning. (CE2.3)
- Proof read final draft for accuracy. (CE2.3)
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Entry Level credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
Where this can lead
Sales Associate
This role is a fantastic launchpad. Where you go from here is really up to you, your ambition, and how much you're willing to learn and push yourself. We're here to support that journey, whatever path you choose.
See the whole journey →How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for Agored Cymru Entry Level Certificate in Exploring Retail and Admin (Entry 1)
86 units in this credential, in the order it lists them, awarded by Agored Cymru.
- Adjusting to a New Setting
- Advertising
- Applying for Jobs and Courses
- Assertiveness
- Assist with General Office Duties - Sorting and Distribution of Mail
- Assist with General Work Duties - Welcoming Visitors
and 80 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.