Future (Awards and Qualifications) Ltd · RQF Level 1
FAQ Level 1 Award in Warehousing and Storage
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 1
- Total credits12
- Guided learning62 hours
- Units in this qualification19
Awarded by Future (Awards and Qualifications) Ltd · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units Future (Awards and Qualifications) Ltd registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Assemble orders for dispatch in a logistics environmentReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Prepare for the assembly of orders.
- Handle goods using the correct handling methods and equipment during the assembly of the order.
- Assemble the orders.
- Prepare goods for dispatch.
- Dispatch the goods.
- Identify problems with assembling or dispatching orders.
Contribute to the provision of customer service in logistics operationsReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Contribute to the provision of customer services in logistics operations
- Contribute to the provision of customer services in logistics operations
Develop effective working relationships with colleagues in logistics operationsReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Develop effective working relationships with colleagues in logistics operations
- Develop effective working relationships with colleagues in logistics operations
Health and Safety in the workplaceReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Understand Health and Safety rights and responsibilities
- Understand the health and safety requirements of employers
- Understand how to prevent and deal with accidents
- Understand how to perform workplace tasks safely
Keep stock at required levels in a logistics environmentReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Follow instructions to maintain required stock levels
- Follow instructions to maintain stock control records
- Identify problems with keeping stock at the required levels
Keep work areas clean in a logistics environmentReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Identify requirements relating to the cleaning of work areas in a warehousing and storage facility
- Follow instructions to carry out correct cleaning procedures
- Follow post cleaning procedures
- Identify problems with the cleaning of work areas
Maintain hygiene standards in handling and storing goods in a logistics environmentReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Confirm health, safety and security issues relating to the goods and the storage environment
- Apply high standards of personal hygiene and the correct use of appropriate clothing
- Maintain the quality and condition of the goods in a warehousing and storage environment
- Handle goods using the correct handling methods and equipment
- Identify problems with the maintenance of hygiene standards
Maintain the cleanliness of equipment in logistics operationsReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Prepare self and equipment for inspection and cleaning in logistics operations
- Inspect and maintain the cleanliness of equipment in logistics operations
- Undertake post cleaning procedures for keeping the equipment in good working order in logistics operations
Make an effective contribution to a business in the logistics sectorReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Make an effective contribution to a business in the logistics sector.
- Make an effective contribution to a business in the logistics sector.
Moving or handling goods manually in logistics facilitiesReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Confirm with appropriate people the goods that require moving or handling
- Manually move or handle the goods
- Identify any problems with moving or handling the goods manually and take appropriate action to deal with them
Operate equipment to perform work requirements in a logistics environmentReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Confirm the work required and the appropriate equipment to undertake it
- Follow instructions to check that the appropriate equipment is available, safe to use and operational
- Operate and monitor the equipment to maintain safe operation throughout the work activity
- Shut down the equipment and complete post operational maintenance procedures
- Identify problems with the operation of the equipment
Pick goods in a logistics environmentReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Prepare for picking the goods
- Follow instructions to pick the goods
- Follow instructions to prepare the goods for assembling orders
- Identify problems with picking goods at any stage
Place goods in storage in logistics operationsReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Place goods in storage logistics operations.
- Place goods in storage in logistics operations.
Process orders for customers in logistics operationsReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Know how prepare for the processing of orders to customers in logistics operations.
- Process orders for customers in logistics operations.
Process returned goods in logistics operationsReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Process returned goods in logistics operations.
- Be able process returned goods in logistics operations.
Receive goods in a logistics environmentReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Obtain information and confirm with appropriate people the goods to be received.
- Follow instructions to check the goods being received.
- Receive the goods correctly and safely.
- Identify problems when receiving goods.
Sort goods and materials for recycling or disposal in a logistics environmentReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Prepare goods or materials for recycling or disposal
- Sort the goods or materials for recycling or disposal
- Identify problems with the recycling of disposal of goods and materials
Use equipment to move goods in logistics facilitiesReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Confirm with appropriate people the goods to be moved and that they are suitable for lifting
- Follow instructions to check that the area of work is safe and secure for the movement and transfer of the goods
- Move the goods correctly and safely
- Identify problems with moving the goods
Wrap and pack goods in a logistics environmentReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Prepare the goods for packing
- Pack the goods
- Identify problems with the packing of the goods at any stage
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 1 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Assemble orders for dispatch in logistics operations
- Keep timber and related stock at required levels
- Maintain hygiene standards during handling and storing goods in a logistics facility
- Maintain hygiene standards in handling and storing food products
- Maintain stocks to specified levels
- Maintain the quality of goods, equipment or vehicles for hire
- Maintain the safe storage of food during warehousing
- Maintain working relationships with colleagues in logistics operations
Where this can lead
Associate Ground Operations Coordinator
Your career here is what you make it. We provide the opportunities, the training, and the support, but your drive to learn, adapt, and take on new challenges will ultimately shape your path. If you're keen to build a solid career in operations, this is a fantastic place to start.
See the whole journey →Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for FAQ Level 1 Award in Warehousing and Storage
19 units in this credential, in the order it lists them, awarded by Future (Awards and Qualifications) Ltd.
- Assemble orders for dispatch in a logistics environment
- Contribute to the provision of customer service in logistics operations
- Develop effective working relationships with colleagues in logistics operations
- Health and Safety in the workplace
- Keep stock at required levels in a logistics environment
- Keep work areas clean in a logistics environment
and 13 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.