Gateway Qualifications Limited · RQF Level 2
Gateway Qualifications Level 2 Certificate In Facilities Maintenance
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 2
- Total credits15
- Guided learning99 hours
- Units in this qualification15
Awarded by Gateway Qualifications Limited · on the Ofqual register
Start here
See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units Gateway Qualifications Limited registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Carry Out Maintenance and Minor RepairsReal unit · Gateway Qualifications Limited
What you'll be able to do
- Understand the importance of safe, approved working practices and techniques, checking procedures and organisational reporting requirements when carrying out maintenance and minor repairs.
- Prepare to carry out maintenance and minor repairs.
- Carry out maintenance and minor repairs.
Clean Confined SpacesReal unit · Gateway Qualifications Limited
What you'll be able to do
- Understand the importance of following organisational requirements when cleaning in a confined space.
- Prepare to clean a confined space.
- Clean a confined space.
- Complete cleaning of a confined space.
Clean Food AreasReal unit · Gateway Qualifications Limited
What you'll be able to do
- Understand the importance of following organisational requirements and cleaning specifications when cleaning food areas.
- Prepare to clean a food area and food production equipment.
- Clean a food area and food production equipment.
- Complete cleaning of a food area and food production equipment.
Clean Glazed Surfaces and FaçadesReal unit · Gateway Qualifications Limited
What you'll be able to do
- Understand the importance of following organisational procedures and manufacturer’s instructions when cleaning glazed surfaces and façades.
- Prepare to clean glazed surfaces and façades.
- Clean glazed surfaces and façades.
- Finish cleaning of glazed surfaces and façades, and reinstate the work area.
Clean High Risk AreasReal unit · Gateway Qualifications Limited
What you'll be able to do
- Know about preventing the spread of infection and contamination in a high risk area.
- Prepare to clean a high risk area.
- Conduct cleaning in a high risk area.
- Complete cleaning tasks in a high risk area.
Clean Washrooms and Replenish SuppliesReal unit · Gateway Qualifications Limited
What you'll be able to do
- Understand the importance of following workplace requirements and manufacturer’s instructions when cleaning washrooms.
- Carry out cleaning of washrooms.
- Clean washrooms.
- Replenish supplies and reinstate the work area.
Clean and Maintain External Surfaces and AreasReal unit · Gateway Qualifications Limited
What you'll be able to do
- Understand the importance of following workplace procedures, guidelines and standards, and manufacturers’ instructions when cleaning external surfaces and areas.
- Comply with relevant workplace standards when cleaning external surfaces and areas.
- Prepare for cleaning and maintenance of external surfaces and areas in line with relevant workplace procedures and guidelines.
- Prepare to clean and maintain external surfaces and areas.
- Complete the external area and surface cleaning process.
Clean and Maintain Internal Surfaces and AreasReal unit · Gateway Qualifications Limited
What you'll be able to do
- Understand the importance of following workplace procedures, guidelines and standards, and manufacturers’ instructions when cleaning internal surfaces and areas.
- Comply with relevant workplace standards when cleaning internal surfaces and areas.
- Prepare for cleaning and maintenance of internal surfaces and areas in line with relevant workplace procedures and guidelines.
- Prepare to clean and maintain internal surfaces and areas.
- Complete the internal area and surface cleaning process.
Clean and Maintain Soft Floors and FurnishingsReal unit · Gateway Qualifications Limited
What you'll be able to do
- Understand the importance of following workplace procedures, cleaning specifications, and manufacturers’ instructions when cleaning soft floors and furnishings.
- Comply with relevant workplace standards when cleaning soft floors and furnishings.
- Prepare to maintain soft floors and furnishings.
- Maintain soft floors and furnishings.
- Complete the soft floor and furnishings cleaning process.
Deal with Non-routine WasteReal unit · Gateway Qualifications Limited
What you'll be able to do
- Understand the importance of following organisational requirements when dealing with non-routine waste.
- Handle and label non-routine waste safely.
- Transfer and deal with non-routine waste containers.
Deal with Routine WasteReal unit · Gateway Qualifications Limited
What you'll be able to do
- Understand the importance of following organisational requirements when dealing with routine waste.
- Handle routine waste safely.
- Deal with waste containers.
Effective Workplace Communication for CleanersReal unit · Gateway Qualifications Limited
What you'll be able to do
- Understand why it is important for cleaners to communicate effectively in the workplace.
- Communicate orally with others in the workplace.
- Record and pass on information.
Perform Street Cleansing ManuallyReal unit · Gateway Qualifications Limited
What you'll be able to do
- Understand the importance of following organisational requirements when performing manual street cleansing.
- Remove litter, detritus and debris from the ground.
- Maintain waste collection points.
Reduce Risks to Health and Safety in the WorkplaceReal unit · Gateway Qualifications Limited
What you'll be able to do
- Know about health and safety in the workplace.
- Identify, deal with and report hazards and risks in the workplace.
- Reduce risks to health and safety in the workplace.
Work Safely at HeightsReal unit · Gateway Qualifications Limited
What you'll be able to do
- Understand the importance of safe, working practices and procedures, and organisational and legislative requirements for health and safety when working at heights.
- Prepare to work safely at heights.
- Work safely at heights.
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this

The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Clean High-Risk Areas
- Clean and maintain internal surfaces and areas
- Clean and maintain soft floors and furnishings Legacy
- Clean equipment and working area (general) when producing surface coatings
- Clean food premises
- Clean glazed surfaces and façades
- Clean soft floors, carpets and furnishings
- Clean washrooms and replenish supplies of consumables
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your own work
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for Gateway Qualifications Level 2 Certificate In Facilities Maintenance
15 units in this credential, in the order it lists them, awarded by Gateway Qualifications Limited.
- Carry Out Maintenance and Minor Repairs
- Clean Confined Spaces
- Clean Food Areas
- Clean Glazed Surfaces and Façades
- Clean High Risk Areas
- Clean Washrooms and Replenish Supplies
and 9 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.