ProQual Awarding Body · RQF Level 3
ProQual Level 3 Certificate in Engaging with Offending Behaviour in a Criminal Justice or Social Care Setting (QCF)
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 3
- Total credits18
- Guided learning120 hours
- Units in this qualification5
Awarded by ProQual Awarding Body · on the Ofqual register
Start here
See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units ProQual Awarding Body registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Assess and manage the risks of harm from offending behaviour in Criminal Justice or Social Care SettingsReal unit · ProQual Awarding Body
What you'll be able to do
- Undertand the principles of risk assessment in a criminal justice or social care setting
- Undertake a workplace risk assessment in a criminal justice or social care setting
- Recognise increasing risk indicators in their work setting
- Know that diverse groups of individuals may be at greater risk of harm from offending behaviour in their work setting
- Understand effective approaches to working with individuals who present aggressive behaviour in their work setting
- Identify groups of individuals in their work setting who are at risk of abuse
Effectively use Information and Communication Technology in a Criminal Justice or Social Care SettingReal unit · ProQual Awarding Body
What you'll be able to do
- Handle information in a criminal justice or social care setting
- Create a positive image of self and organisation
- Research and process case information
- Contribute to the preparation of case files
- Use organisational Information and Communication Technology
- Interact with stakeholders in a positive manner
Managing Workplace Health and SafetyReal unit · ProQual Awarding Body
What you'll be able to do
- Understand the principles of health and safety at work in their work setting
- Understand workplace hazards and controls in their work setting
- Administer first aid
- Understand the risks associated with substance misuse in their work setting
- Understand the risks associated with offenders in their work setting
- Proactively maintain personal safety and the safety and security of others in their work setting
Team Working and Effective Problem Solving in a Criminal Justice or Social Care SettingReal unit · ProQual Awarding Body
What you'll be able to do
- Work effectively in a team in a criminal justice or social care setting
- Deal with conflict and problems in their work setting
- Use effective communication skills
- Help individuals to contribute to problem solving and decision making processes
- Improve their competence and effectiveness as a practitioner in a criminal justice or social care setting
- Use effective working practices in recognising and working with diversity
Understanding the Criminal Justice SystemReal unit · ProQual Awarding Body
What you'll be able to do
- Understand the different agencies within the criminal justice sector
- Understand the role of an Offender Manager in the National Probation Service and Community Rehabilitation Companies
- Understand how offenders are sentenced in court
- Understand what offending behaviour is
- Understand their role in helping to reduce crime
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 3 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Agree a change in the level of security applying to an individual
- Assess Risk of Harm and the Need for Intervention
- Assess and act on the risk of danger, harm or abuse
- Assess individuals’ needs and circumstances and evaluate the risk of abuse, failure to protect and harm to self and others
- Assess needs, risks and circumstances in partnership with those involved
- Assess risks associated with health conditions
- Assess the need for intervention and present assessments of individuals’ needs and related risks
- Assess the risk of harm to individuals
Where this can lead
Behavioural Safety Specialist
Your career path is really in your hands. We'll provide the opportunities and support, but your drive to learn, adapt, and make a real difference will be the biggest factor in how far you go. This role is a fantastic stepping stone to a truly impactful career in safety.
See the whole journey →Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for ProQual Level 3 Certificate in Engaging with Offending Behaviour in a Criminal Justice or Social Care Setting (QCF)
5 units in this credential, in the order it lists them, awarded by ProQual Awarding Body.
- Assess and manage the risks of harm from offending behaviour in Criminal Justice or Social Care Settings
- Effectively use Information and Communication Technology in a Criminal Justice or Social Care Setting
- Managing Workplace Health and Safety
- Team Working and Effective Problem Solving in a Criminal Justice or Social Care Setting
- Understanding the Criminal Justice System
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.