ETC Awards Limited · RQF Level 2

ETCAL Level 2 NVQ Diploma in Engineering Technical Support

You don’t just earn this. You learn to use it, one-to-one, on your own real work.

  • LevelRQF Level 2
  • Total credits51
  • Guided learning215 hours
  • Units in this qualification23

Awarded by ETC Awards Limited · on the Ofqual register

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What you’ll learn

What each unit actually teaches you to do

These are the units ETC Awards Limited registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.

Assisting in Carrying Out Condition Monitoring of Engineering Plant and EquipmentReal unit · ETC Awards Limited

What you'll be able to do

  • 1a. Assist in carrying out condition monitoring of engineering plant and equipment
  • 1b. Assist in carrying out condition monitoring of engineering plant and equipment (continued)
  • 2a. Know how to assist in carrying out condition monitoring of engineering plant and equipment
  • 2b. Know how to assist in carrying out condition monitoring of engineering plant and equipment (continued)
Assisting in Determining Engineering Requirements for the Supply of Products or ServicesReal unit · ETC Awards Limited

What you'll be able to do

  • 1a. Assist in determining engineering requirements for the supply of products or services
  • 1b. Assist in determining engineering requirements for the supply of products or services (continued)
  • 2a. Know how to assist in determining engineering requirements for the supply of products or services
  • 2b. Know how to assist in determining engineering requirements for the supply of products or services (continued)
Assisting in Implementing Engineering ActivitiesReal unit · ETC Awards Limited

What you'll be able to do

  • 1a. Assist in implementing engineering activities
  • 1b. Assist in implementing engineering activities (continued)
  • 2a. Know how to assist in implementing engineering activities
  • 2b. Know how to assist in implementing engineering activities (continued)
Assisting in Obtaining Resources for Engineering ActivitiesReal unit · ETC Awards Limited

What you'll be able to do

  • 1a. Assist in obtaining resources for engineering activities
  • 1b. Assist in obtaining resources for engineering activities (continued)
  • 2a. Know how to assist in obtaining resources for engineering activities
  • 2b. Know how to assist in obtaining resources for engineering activities (continued)
Assisting in Producing Technical Information for Engineering ActivitiesReal unit · ETC Awards Limited

What you'll be able to do

  • 1a. Assist in producing technical information for engineering activities
  • 1b. Assist in producing technical information for engineering activities (continued)
  • 2a. Know how to assist in producing technical information for engineering activities
  • 2b. Know how to assist in producing technical information for engineering activities (continued)
Assisting in Producing or Modifying Operating Programs for Computer Controlled MachinesReal unit · ETC Awards Limited

What you'll be able to do

  • 1a. Assist in producing or modifying operating programs for computer controlled machines
  • 1b. Assist in producing or modifying operating programs for computer controlled machines (continued)
  • 2a. Know how to assist in producing or modifying operating programs for computer controlled machines
  • 2b. Know how to assist in producing or modifying operating programs for computer controlled machines (continued)
Assisting in Providing Technical Sales and Marketing Support for Engineering ActivitiesReal unit · ETC Awards Limited
It teaches you to assist in technical sales and marketing support for engineering activities. You'll prepare sales materials, support marketing events, and gather customer feedback under supervision.

What you'll be able to do

  • Assist in providing technical sales and marketing support for engineering activities.
  • Continue to assist in providing technical sales and marketing support for engineering activities, building on previous experience.
  • Demonstrate knowledge of how to assist in providing technical sales and marketing support for engineering activities.
  • Demonstrate further knowledge of how to assist in providing technical sales and marketing support for engineering activities.
Assisting in the Monitoring of Engineering ActivitiesReal unit · ETC Awards Limited

What you'll be able to do

  • 1a. Assist in the monitoring of engineering activities
  • 1b. Assist in the monitoring of engineering activities (continued)
  • 2a. Know how to assist in the monitoring of engineering activities
  • 2b. Know how to assist in the monitoring of engineering activities (continued)
Assisting in the Planning of Engineering ActivitiesReal unit · ETC Awards Limited

What you'll be able to do

  • 1a. Assist in the planning of engineering activities
  • 1b. Assist in the planning of engineering activities (continued)
  • 2a. Know how to assist in the planning of engineering activities
  • 2b. Know how to assist in the planning of engineering activities (continued)
Assisting in the Scheduling of Engineering ActivitiesReal unit · ETC Awards Limited

What you'll be able to do

  • 1a. Assist in the scheduling of engineering activities
  • 1b. Assist in the scheduling of engineering activities (continued)
  • 2a. Know how to assist in the scheduling of engineering activities
  • 2b. Know how to assist in the scheduling of engineering activities (continued)
Checking Components using Co-ordinate Measuring Machines _CMM_Real unit · ETC Awards Limited

What you'll be able to do

  • 1a. Check components using co-ordinate measuring machines (CMM)
  • 1b. Check components using co-ordinate measuring machines (CMM) (continued)
  • 2a. Know how to check components using co-ordinate measuring machines (CMM)
  • 2b. Know how to check components using co-ordinate measuring machines (CMM) (continued)
Checking Engineering Products using Magnetic Particle Testing MethodsReal unit · ETC Awards Limited

What you'll be able to do

  • 1a. Check engineering products using magnetic particle testing methods
  • 1b. Check engineering products using magnetic particle testing methods (continued)
  • 2a. Know how to check engineering products using magnetic particle testing methods
  • 2b. Know how to check engineering products using magnetic particle testing methods (continued)
Checking Engineering Products using Penetrant Flaw Detection MethodsReal unit · ETC Awards Limited

What you'll be able to do

  • 1a. Check engineering products using penetrant flaw detection methods
  • 1b. Check engineering products using penetrant flaw detection methods (continued)
  • 2a. Know how to check engineering products using penetrant flaw detection methods
  • 2b. Know how to check engineering products using penetrant flaw detection methods (continued)
Checking Fabricated Components and StructuresReal unit · ETC Awards Limited

What you'll be able to do

  • 1a. Check fabricated components and structures
  • 1b. Check fabricated components and structures (continued)
  • 2a. Know how to check fabricated components and structures
  • 2b. Know how to check fabricated components and structures (continued)
Checking Mechanical Components and AssembliesReal unit · ETC Awards Limited

What you'll be able to do

  • 1a. Check mechanical components and assemblies
  • 1b. Check mechanical components and assemblies (continued)
  • 2a. Know how to check mechanical components and assemblies
  • 2b. Know how to check mechanical components and assemblies (continued)
Checking and Testing Electrical ProductsReal unit · ETC Awards Limited

What you'll be able to do

  • 1a. Check and test electrical products
  • 1b. Check and test electrical products (continued)
  • 2a. Know how to check and test electrical products
  • 2b. Know how to check and test electrical products (continued)
Checking and Testing Electronic ProductsReal unit · ETC Awards Limited

What you'll be able to do

  • 1a. Check and test electronic products
  • 1b. Check and test electronic products (continued)
  • 2a. Know how to check and test electronic products
  • 2b. Know how to check and test electronic products (continued)
Developing and Maintaining Effective Customer RelationshipsReal unit · ETC Awards Limited

What you'll be able to do

  • 1a. Develop and maintain effective customer relationships
  • 1b. Develop and maintain effective customer relationships (continued)
  • 2a. Know how to develop and maintain effective customer relationships
  • 2b. Know how to develop and maintain effective customer relationships (continued)
Issuing and Controlling Materials for Engineering ActivitiesReal unit · ETC Awards Limited

What you'll be able to do

  • 1a. Issue and control materials for engineering activities
  • 1b. Issue and control materials for engineering activities (continued)
  • 2a. Know how to issue and control materials for engineering activities
  • 2b. Know how to issue and control materials for engineering activities (continued)
Producing/Modifying Electrical or Electronic Engineering Drawings using a CAD SystemReal unit · ETC Awards Limited

What you'll be able to do

  • 1a. Produce/modify electrical or electronic engineering drawings using a CAD system
  • 1b. Produce/modify electrical or electronic engineering drawings using a CAD system (continued)
  • 2a. Know how to produce/modify electrical or electronic engineering drawings using a CAD system
  • 2b. Know how to produce/modify electrical or electronic engineering drawings using a CAD system (continued)
Producing/Modifying Engineering CAD Models _Drawings_ using a CAD SystemReal unit · ETC Awards Limited

What you'll be able to do

  • 1a. Produce/modify engineering CAD models (drawings) using a CAD system
  • 1b. Produce/modify engineering CAD models (drawings) using a CAD system (continued)
  • 2a. Know how to produce/modify engineering CAD models (drawings) using a CAD system
  • 2b. Know how to produce/modify engineering CAD models (drawings) using a CAD system (continued)
Producing/Modifying Engineering Services or Fluid Power Drawings using a CAD SystemReal unit · ETC Awards Limited

What you'll be able to do

  • 1a. Produce/modify engineering services or fluid power drawings using a CAD system
  • 1b. Produce/modify engineering services or fluid power drawings using a CAD system (contined)
  • 2a. Know how to produce/modify engineering services or fluid power drawings using a CAD system
  • 2b. Know how to produce/modify engineering services or fluid power drawings using a CAD system (continued)
Producing/Modifying Mechanical or Fabrication Engineering Drawings using a CAD SystemReal unit · ETC Awards Limited

What you'll be able to do

  • 1a. Produce/modify mechanical or fabrication engineering drawings using a CAD system
  • 1b. Produce/modify mechanical or fabrication engineering drawings using a CAD system (continued)
  • 2a. Know how to produce/modify mechanical or fabrication engineering drawings using a CAD system
  • 2b. Know how to produce/modify mechanical or fabrication engineering drawings using a CAD system (continued)

The honest bit

You’ve started things before

Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

Your passport

Every credit is a stamp you keep

Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.

Assisting in Carrying Out Condition Monitoring of Engineering Plant and EquipmentAssisting in Determining Engineering Requirements for the Supply of Products or ServicesAssisting in Implementing Engineering ActivitiesAssisting in Obtaining Resources for Engineering ActivitiesAssisting in Producing Technical Information for Engineering ActivitiesAssisting in Producing or Modifying Operating Programs for Computer Controlled MachinesAssisting in Providing Technical Sales and Marketing Support for Engineering ActivitiesAssisting in the Monitoring of Engineering Activities

Each stamp is a real unit registered against this qualification.

Who’d teach you this

The Evidence Evaluator

Assessor

Helps you show what you can actually do, gathering the evidence that proves it as you learn.

Meet all twelve tutors

Where this connects

Where these credits take you

A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.

See Your Progress GrowIllustration
ETCAL Level 2 NVQ Diploma in Engineering Technical Support
  • Assisting in Implementing Engineering Activities
  • Assisting in carrying out condition monitoring of engineering plant and equipment
  • Assisting in determining engineering requirements for the supply of products or services
  • Assisting in obtaining resources for engineering activities
  • Assisting in producing or modifying operating programs for computer controlled machines
  • Assisting in producing technical information for engineering activities
  • Assisting in providing technical sales and marketing support for engineering activities
  • Assisting in the monitoring of engineering activities
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

Skills it covers

What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.

Assisting in Implementing Engineering ActivitiesAssisting in carrying out condition monitoring of engineering plant and equipmentAssisting in determining engineering requirements for the supply of products or servicesAssisting in obtaining resources for engineering activitiesAssisting in producing or modifying operating programs for computer controlled machinesAssisting in producing technical information for engineering activitiesAssisting in providing technical sales and marketing support for engineering activitiesAssisting in the monitoring of engineering activitiesAssisting in the planning of engineering activitiesAssisting in the scheduling of engineering activitiesChecking and Testing Electrical ProductsChecking and testing electronic productsChecking engineering products using magnetic particle testing methodsChecking engineering products using penetrant flaw detection methodsChecking fabricated components and structuresChecking mechanical components and assembliesDeveloping and maintaining effective customer relationshipsInspecting engineering products by magnetic particle testing+8 more

How you’ll actually learn this

One-to-one, on your own real work

A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.

One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Assisting in Carrying Out Condition Monitoring of Engineering Plant and EquipmentLevel 2

Applied to your own work

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.
Your PlanIllustration

Built for ETCAL Level 2 NVQ Diploma in Engineering Technical Support

23 units in this credential, in the order it lists them, awarded by ETC Awards Limited.

  1. Assisting in Carrying Out Condition Monitoring of Engineering Plant and Equipment
  2. Assisting in Determining Engineering Requirements for the Supply of Products or Services
  3. Assisting in Implementing Engineering Activities
  4. Assisting in Obtaining Resources for Engineering Activities
  5. Assisting in Producing Technical Information for Engineering Activities
  6. Assisting in Producing or Modifying Operating Programs for Computer Controlled Machines

and 17 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

Why it sticks

Most courses stop at remembering

There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.

  1. 6CreateThe Creative Catalyst
  2. 5EvaluateThe Evidence Evaluator
  3. 4AnalyseThe Analyst
  4. 3ApplyThe Coach
  5. 2UnderstandThe Connector
  6. 1RememberThe Builder

Where most courses leave you Where Zavmo takes you

Why this matters: AI can already remember and understand for you. What it can’t do is take your real problem and judge the right call. So the only learning worth paying for is the learning that takes you to the top. That’s exactly what a tutor doing it with you, on your real work, is for.

The value

Why the companion is worth £70 a month

You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.

That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.

Earned on your own work, taught to the top.

Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.