iCan Qualifications Limited · RQF Level 3
iCQ Level 3 Diploma in Clinical Healthcare Support (RQF)
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 3
- Total credits65
- Guided learning373 hours
- Units in this qualification80
Awarded by iCan Qualifications Limited · on the Ofqual register
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What you’ll learn
What each unit actually teaches you to do
These are the units iCan Qualifications Limited registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Adapt and fit healthcare equipment, medical devices, assistive technology, or products, to meet individuals’ needsReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand relevant legislation, policy and good practice related to adapting and fitting healthcare equipment, medical devices, assistive technology, associated systems or products to meet individuals’ needs
- Understand anatomy and physiology relevant to adapting and fitting prescribed items to meet individuals’ needs
- Understand specialist technical requirements of healthcare equipment, medical devices, assistive technology, associated systems or products
- Adapt prescribed items to meet individuals’ needs
- Fit prescribed items to meet the needs of individuals
Administer medication to individuals, and monitor the effectsReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand legislation, policy and procedures relevant to administration of medication
- Know about common types of medication and their use
- Understand procedures and techniques for the administration of medication
- Prepare for the administration of medication
- Administer and monitor individuals’ medication
Administer oral nutritional products to individualsReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand how to administer oral nutritional products to individuals in line with current legislation, national guidelines, policies, protocols and good practice guidelines
- Understand common nutritional products and their uses
- Understand how to manage possible reactions to the use of nutritional products
- Prepare for oral administration of nutritional products
- Administer oral nutritional products to individuals
- Maintain stock of nutritional products
Advise and inform individuals on managing their conditionReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand good practice in identifying information requirements
- Understand health conditions
- Understand the effects of change on individuals’ lifestyles
- Ascertain the information and advice needs of individuals
- Agree plans with individuals to adapt their lifestyle
Analyse and present health related data and informationReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice related to the analysis and presentation of health related data and information
- Prepare to analyse data and information and present outputs in a health context
- Carry out analysis of data and information
- Review and present outputs of the analysis
Assist in the administration of medicationReal unit · iCan Qualifications Limited
What you'll be able to do
- Know the current legislation, guidelines and policies relevant to the administration of medication
- Understand own role in assisting in the administration of medication
- Understand the requirements and procedures for assisting in the administration of medication
- Understand the requirements and procedures for ensuring patient safety
- Prepare for the administration of medication
- Assist in the administration of medication
- Contribute to the management of medications and administration records
Assist others to monitor individuals’ progress in managing dysphagiaReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to monitoring individuals with dysphagia
- Understand how to assist others in monitoring the progress of individuals with dysphagia
- Know the action to take as a result of the monitoring undertaken
- Assist others in monitoring individual’s progress in managing dysphagia
- Report and record an individuals progress in managing their dysphagia
Assist others to plan presentationsReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand techniques and resources involved in planning presentations
- Assist others to plan presentations
Assist the practitioner to carry out health care activitiesReal unit · iCan Qualifications Limited
What you'll be able to do
- Know about current legislation, national guidelines, policies, protocols and good practice when assisting the practitioner to carry out health care activities
- Assist the practitioner in carrying out health care activities
Assure the effective functioning of radiographic image processing equipmentReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand the legislation, policy and good practice guidelines related to assuring the effective functioning of radiographic image processing equipment
- Understand the procedures and techniques involved in radiographic image processing equipment
- Monitor the functioning of radiographic image processing equipment and environments
- Report on the functioning of radiographic image processing equipment
Care for individuals with naso-gastric tubesReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand how to care for individuals with naso-gastric tubes in line with current legislation, national guidelines, policies, protocols and good practice guidelines
- Know the anatomy and physiology of the upper gastrointestinal system and its relevance to naso-gastric procedures
- Prepare to carry out naso-gastric procedures
- Support individuals undergoing naso-gastric procedures
Care for individuals with urethral cathetersReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand current legislation national guidelines, policies, protocols and good practice related to caring for individuals with urethral catheters
- Understand the procedure of urethral catheterisation
- Understand the use and application of catheter care equipment
- Prepare individuals to carry out urethral catheters care
- Carry out care for individuals with urethral catheters
- Monitor and check individuals undergoing urethral catheter care
Carry out arterial puncture and collect arterial bloodReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice in arterial puncture and collecting arterial blood
- Understand the procedures involved in carrying out arterial puncture and the collection of arterial blood
- Prepare to carry out arterial puncture and collect arterial blood
- Carry out arterial puncture and collect arterial blood
- Monitor and report on arterial puncture and the collection of arterial blood
- Record, report and forward on blood samples
Carry out blood collection from fixed or central linesReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice which impact on own role
- Understand the procedures involved in the collection of arterial blood
- Prepare to carry out blood collection
- Carry out blood collection procedures
- Record, report and forward on blood samples
- Monitor and report on blood collection
Carry out intravenous infusionReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice for performing intravenous cannulation
- Understand the purpose and functions of intravenous infusion
- Prepare to carry out intravenous infusion
- Carry out intravenous infusion
- Monitor and report on the intravenous infusion
Carry out personal hygiene for individuals unable to care for themselvesReal unit · iCan Qualifications Limited
What you'll be able to do
- Know about safety measures specific to undertaking personal hygiene for individuals
- Know the anatomy and physiology of the skin, nose, mouth, eyes and ears.
- Prepare to undertake personal hygiene activities for individuals
- Undertake personal hygiene activities for individuals
- Record and report the outcome of the activity
Carry out transactions in a health facilityReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice related to the carrying out of transactions in a health facility
- Carry out financial transactions
- Check completed financial transactions for accuracy
- Deal with any discrepancies in transactions
Carry out vision screeningReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand current legislation, policy and good practice related to carrying out vision screening
- Understand the factors related to vision screening
- Prepare to carry out vision screening
- Carry out vision screening
- Support individuals during and after the procedure
Carry out wound drainage careReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand safety measures specific to undertaking wound drainage care
- Understand the principles of wound drainage and use of related equipment
- Understand procedures and techniques involved in wound drainage
- Prepare for wound drainage care
- Carry out wound drainage care
- Record and report outcomes from procedure
Causes and Spread of InfectionReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand the causes of infection
- Understand the transmission of infection
Cleaning, Decontamination and Waste ManagementReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand how to maintain a clean environment to prevent the spread of infection
- Understand the principles and steps of the decontamination process
- Understand the importance of good waste management practice in the prevention of the spread of infection
Collate and communicate health information to individualsReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice in collating and communicating health information to individuals
- Identify the information to be collated and communicated
- Communicate health information
Communicate with individuals about promoting their health and wellbeing while working as a Health TrainerReal unit · iCan Qualifications Limited
What you'll be able to do
- Analyse concepts of health and wellbeing
- Understand factors influencing health and wellbeing
- Encourage individuals to address issues relating to their health and wellbeing
- Communicate appropriately with individuals
Conduct External Ear ExaminationsReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand how to conduct external ear examinations in line with current legislation, national guidelines, policies, protocols and good practice guidelines
- Know the anatomy of the ear as related to conducting ear examinations
- Understand reasons for conducting an examination of the external ear
- Prepare to conduct external ear examinations
- Conduct external ear examinations
- Record and report results from external ear examinations
Conduct hearing assessmentsReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand how to conduct hearing assessments in line with current legislation, national guidelines, policies, protocols and good practice guidelines
- Know the anatomy and physiology of the ear related to hearing
- Understand how to maintain equipment required to assess individuals’ hearing
- Prepare to conduct hearing assessments
- Conduct hearing assessments
- Record and report the results of hearing assessments
Conduct routine maintenance on clinical equipmentReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice related to conducting routine maintenance on clinical equipment
- Understand the procedures involved in conducting routine maintenance on clinical equipment
- Prepare to carry out routine maintenance on clinical equipment
- Carry out routine maintenance on clinical equipment
- Report and record on routine maintenance carried out on clinical equipment
Contribute to effective multidisciplinary team workingReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand the workings of the multidisciplinary team
- Participate in multidisciplinary team working
- Communicate effectively when working in a multidisciplinary team
Contribute to the discharge of individuals to carersReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand the procedures for discharging individuals to a carer
- Prepare individuals for discharge
- Contribute to the discharge of individuals to carers
Contribute to the effectiveness of teamsReal unit · iCan Qualifications Limited
What you'll be able to do
- Explain the importance of own role and how it contributes to the team performance
- Use feedback to improve personal team performance
- Manage time and commitments effectively
- Establish effective working relationships with all members of the team
- Comply with organisational, national and European legislation
Contribute to the prevention of aggressive and abusive behaviour of peopleReal unit · iCan Qualifications Limited
What you'll be able to do
- Take action to discourage aggressive and abusive behaviour of people
- Understand the actions to take to discourage aggressive and abusive behaviour of people
Control the use of physical resources in a health settingReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand how to control the use of physical resources in a health setting in line with local policy and protocol
- Advise team members on the control of expenditure and physical resource usage in a health setting
- Monitor expenditure and physical resource usage in a health setting
Coordinate the progress of individuals through care pathwaysReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice related to coordinating the progress of individuals through care pathways
- Understand the requirements for the coordination of individuals through care pathways
- Coordinate the progress of individuals through care pathways
Deliver training through demonstration and instructionReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand how to deliver training through demonstration and instruction
- Deliver training by demonstration and instruction
- Review learning and training
Deliver, monitor and evaluate customer service to external customersReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand the meaning of external customers
- Know the types of products and services relevant to external customers
- Understand how to deliver customer service that meets or exceeds external customer expectations
- Understand the purpose of quality standards and timescales for customer service to external customers
- Understand how to deal with customer service problems for external customers
- Understand how to monitor and evaluate external customer service and the benefits of this
- Build positive working relationships with external customers
- Deliver external customer se
Enable individuals to change their behaviour to improve their health and wellbeing while working as a Health TrainerReal unit · iCan Qualifications Limited
What you'll be able to do
- Encourage individuals to assess their behaviour
- Establish 1-1 relationships with clients
- Develop Personal Health Plans for individuals
- Support individuals to achieve their plan
- Support individuals to establish and maintain change
- Keep records of work in line with organisational procedures
Establishing and developing relationships with communities while working as a Health TrainerReal unit · iCan Qualifications Limited
What you'll be able to do
- Make contact with communities, organisations and groups
- Collect accurate information on communities, organisations and groups
- Develop working relationships with communities
Examine the feet of individuals with diabetesReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand good practice in diabetic foot care
- Understand the factors affecting foot health in individuals with diabetes
- Prepare to conduct an examination on the feet of individuals who have diabetes
- Conduct an examination on the feet of an individual with diabetes
- Report the outcome of foot examinations
First Aid EssentialsReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand the role and responsibilities of a first aider
- Assess an incident
- Manage an unresponsive casualty who is breathing normally
- Manage an unresponsive casualty who is not breathing normally
- Recognise and assist a casualty who is chocking
- Manage a casualty with external bleeding
- Manage a casualty who is in shock
- Manage a casualty with a minor injury
Give presentations to groupsReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice related to group presentations.
- Understand factors which contribute to effective group presentations.
- Plan a presentation to facilitate learning.
- Present information to a group.
Identify information requirements in a health contextReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice related to identifying data requirements in a health context
- Find and select data requirements in a health context
- Prepare resources to retrieve the agreed data and information
Inform an individual of discharge arrangementsReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand discharge and post discharge information needs of individuals
- Inform individuals of discharge arrangements
Insert and secure nasogastric tubesReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice which impact on own role
- Understand the purpose and functions of nasogastric tubes and associated procedures
- Prepare the insertion of a nasogastric tube
- Insert a nasogastric tube
- Provide aftercare for individuals following nasogastric tube insertion
Introduction to the role and responsibilities of a Health TrainerReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand the role of a Health Trainer
- Understand legislation and policies related to the role of the Health Trainer
- Collect accurate information on clients
- Manage and organise own time effectively
- Improve own competence, knowledge and skills
Liaise between primary, secondary and community teamsReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand the relationships and tensions between primary, secondary and community teams
- Understand the needs of individuals receiving treatment
- Agree the needs of individuals with primary, secondary and community teams
- Enable effective communication between individuals and primary, secondary and community teams
Maintaining quality standards in the health sectorReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand how to provide a quality service within legislation, policies and procedures
- Understand the importance of working with others to provide a quality service
- Monitor quality standards
- Understand the importance of prioritising own workload to reduce risks to quality
Make recommendations for the use of physical resources in a health settingReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand how to make recommendations for the use of physical resources in a health setting
- Gather and interpret information to inform expenditure proposals, in line with organisational plans and objectives
- Present proposals for expenditure for physical resources to stakeholders
- Negotiate proposals for expenditure for physical resources with stakeholders
Manage own performance in a business environmentReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand how to plan work and be accountable to others
- Understand how to behave in a way that supports effective working
- Plan and be responsible for own work, supported by others
- Behave in a way that supports effective working
Manage the availability of physical resources to meet service delivery needs in a health settingReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand how to manage the availability and use of physical resources in a health setting
- Know factors which may have an effect on use of resources in a health setting
- Manage the availability and use of physical resources to meet service delivery needs
Manufacture equipment or medical devices for individuals within healthcareReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice related to manufacture of medical devices
- Prepare to carry out the manufacturing of equipment or medical devices
- Carry out the manufacturing of equipment or medical devices
- Monitor operations and conditions
- Test and adjust the finished equipment or medical device
Monitor and maintain the environment and resources during and after clinical / therapeutic activitiesReal unit · iCan Qualifications Limited
What you'll be able to do
- Know the procedures for monitoring and maintaining the environment and resources
- Operate equipment
- Monitor and maintain the environment and resources
- Clean resources in own work area
Monitor own work practice in health, social care or children’s and young people’s settingsReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand the importance of monitoring work practices
- Prepare to carry out monitoring activities
- Carry out monitoring activities
- Respond to the outcomes of monitoring activities
Obtain a client historyReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice related to obtaining a client history
- Prepare to obtain a client history
- Obtain a client history
Obtain and test capillary blood samplesReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand how legislation, policy and good practice guidelines relate to obtaining and testing capillary blood samples.
- Understand the anatomy and physiology in relation to obtaining and testing capillary blood samples.
- Prepare to obtain capillary blood samples.
- Obtain capillary blood samples.
- Test and record the results of blood samples.
- Pass on the results of blood samples.
Perform first line calibration on clinical equipment to ensure it is fit for useReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice which impact on own role
- Understand the procedures involved in the calibration of equipment
- Run tests on equipment
- Conclude and report on tests on equipment
Perform intravenous cannulationReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice which impact on own role
- Understand the purpose and functions of intravenous cannulation
- Prepare to carry out intravenous cannulation
- Carry out intravenous cannulation
- Monitor and report on the intravenous cannulation
Perform routine Electrocardiograph _ECG_ ProceduresReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice which impact on own role
- Understand the purpose and functions of electrocardiographs
- Prepare to carry out routine electrocardiograph procedures
- Carry out routine electrocardiograph procedures
Plan and organise meetingsReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand the arrangements and actions required for planning and organising meetings
- Prepare for a meeting
- Support running a meeting
- How to follow up a meeting
Prepare and reproduce permanent radiographic imagesReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand the legislation and codes of practice related to the preparation and reproduction of radiographic images
- Understand the materials and techniques involved in preparing and reproducing permanent images
- Prepare equipment and materials to process radiographic images
- Carry out the processing of radiographic images
- Monitor the processing procedure for radiographic images
Prepare individuals for healthcare activitiesReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand current legislation, policy and good practice related to the preparation of individuals for healthcare activities
- Prepare individuals for healthcare activities
- Record and report healthcare activities
Prepare, conduct and report the results of a clinical coding auditReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice related to reporting on the results of a clinicial coding audit
- Prepare to carry out a clinical coding audit
- Carry out a clinical coding audit
- Record and present the results of a clinical coding audit
Produce coded clinical data for external audit purposesReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice related to producing coded clinical data for an external audit
- Understand procedures involved in producing clinical data
- Prepare to produce coded clinical data
- Carry out the production of coded clinical data
- Complete the production procedure
Promote and implement health and safety in health and social careReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand own responsibilities, and the responsibilities of others, relating to health and safety
- Carry out own responsibilities for health and safety
- Understand procedures for responding to accidents and sudden illness
- Reduce the spread of infection
- Move and handle equipment and other objects safely
- Handle hazardous substances and materials
- Promote fire safety in the work setting
- Implement security measures in the work setting
- Manage stress
Promote good practice in handling information in health and social care settingsReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand requirements for handling information in health and social care settings
- Implement good practice in handling information
- Support others to handle information
Promote person centred approaches in health and social careReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand the application of person centred approaches in health and social care
- Work in a person-centred way
- Establish consent when providing care or support
- Implement and promote active participation
- Support the individual’s right to make choices
- Promote individuals well-being
- Understand the role of risk assessment in enabling a person centred approach
Provide advice on foot care for individuals with diabetesReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand good practice in diabetic foot care
- Understand the factors affecting foot health in individuals with diabetes
- Discuss foot examination results with individuals/carers
- Advise individuals/carers on the management of foot health
- Complete records
Provide agreed support for foot careReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand the signs and causes of foot and toe-nail abnormalities
- Prepare to provide support for assessed foot care needs
- Promote the individual’s engagement in their own foot care
- Provide foot care safely
- Record and report on foot care
Provide support for mobilityReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand the importance of mobility
- Prepare for mobility activities
- Support individuals to keep mobile
- Observe, record and report on activities to support mobility
Remove wound closure materialsReal unit · iCan Qualifications Limited
What you'll be able to do
- Know the anatomy and physiology of the skin and underlying tissues
- Understand wound healing and contamination
- Understand the rationale for following approved procedures and techniques to remove wound closures
- Prepare to remove wound closure materials
- Remove wound closure materials
- Record and report outcomes of procedures
Remove wound drainsReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand current legislation, policy and good practice related to removing wound drains
- Understand factors related to the removal of wound drains
- Prepare to remove wound drains
- Remove wound drains
- Care for and support the individual during and after the procedure
Reprocess endoscopy equipmentReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice related to the reprocessing of endoscopy equipment
- Understand the procedures involved in reprocessing endoscopy equipment
- Carry out the reprocessing procedure
- Report and record on the reprocessing of endoscopy equipment
Select and wear appropriate personal protective equipment for work in health care settingsReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand legislation, local policy and protocol in relation to dressing for work in a health care setting
- Select and use personal protective equipment (PPE) in a health care setting
Service improvement in the health sectorReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand how to evaluate own work and that of others to identify potential improvements
- Understand how to make constructive suggestions about how services can be improved
- Understand how to discuss and agree improvements with others
- Understand how to make agreed improvements to own work and how to support others to make changes
Support carers to meet the care needs of individualsReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice related to supporting individuals in the community
- Understand why some individuals may need to be supported
- Understand how to ensure individuals receive the support they need from carers
- Support carers to meet the care needs of individuals
Support independence in the tasks of daily livingReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand principles for supporting independence in the tasks of daily living
- Establish what support is required for daily living tasks
- Provide support for planning and preparing meals
- Provide support for buying and using household and personal items
- Provide support for keeping the home clean and secure
- Identify and respond to changes needed in support for daily living tasks
Support individuals in undertaking their chosen activitiesReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice when supporting individuals to undertake chosen activities
- Understand concepts for supporting individuals to undertake chosen activities
- Make plans with individuals to undertake chosen activities
- Support individuals to undertake chosen activities
Support individuals to manage dysphagiaReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand how to support individuals to manage dysphagia in line with current legislation, national guidelines, policies, protocols and good practice guidelines
- Understand how dysphagia affects individuals
- Know the importance of nutritional intake for individuals with dysphagia
- Support individuals in managing dysphagia by developing skills through participating in therapy programmes
- Provide information to colleagues regarding individuals’ treatment
The role of the health and social care workerReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand working relationships in health and social care.
- Work in ways that are agreed with the employer.
- Work in partnership with others.
Undertake stoma careReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand current legislation national guidelines, policies, protocols and good practice related to assessment for stoma care
- Understand the anatomy and physiology in relation to conditions requiring stoma care
- Prepare individuals for stoma care
- Carry out stoma care for individuals
- Monitor and check individuals following stoma care
Undertake tissue viability risk assessmentsReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand the need for tissue viability risk assessment
- Undertake tissue viability risk assessment
- Record and report on tissue viability risk assessment
- Understand when the risk assessment should be reviewed
Undertake treatments and dressings of lesions and woundsReal unit · iCan Qualifications Limited
What you'll be able to do
- Understand safety measures specific to undertaking treatments and dressings of lesions and wounds
- Understand wound infection and healing
- Understand the rationale for carrying out procedures when treating wounds/lesions
- Prepare to treat and dress lesions and wounds
- Carry out treatments and dressings to lesions/wounds
- Record and report outcomes of the activities
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 3 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Adapt and fit healthcare equipment, medical devices, assistive technology, or products, to meet individuals’ needsAdminister medication to individuals, and monitor the effectsAdminister oral nutritional products to individualsAdvise and inform individuals on managing their conditionAnalyse and present health related data and informationAssist in the administration of medicationAssist others to monitor individuals’ progress in managing dysphagiaAssist others to plan presentations
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
iCQ Level 3 Diploma in Clinical Healthcare Support (RQF)
- Adapt healthcare equipment, medical devices, or products to meet individual’s needs
- Advise and inform others on services
- Advise individuals how they can carry out routine tests
- Advise on protocols for healthcare science investigations and procedures
- Advise on the health status and health care needs of individuals at a distant location using electronic communication media
- Advise others on health and wellbeing, related issues and their impact
- Analyse data and information and present outputs in a health context
- Assess the evidence and impact of health and healthcare interventions, programmes and services and apply the assessments to practice
Where this can lead
Associate Research Liaison
This Associate role is just the beginning. We're investing in you for the long term, and there are many exciting paths you can take within our organisation and the wider industry. Your journey here will be one of continuous learning, challenge, and significant contribution to advancing medical science.
See the whole journey →Opens the roleAssociate Research LiaisonOne of the jobs this qualification is a route intoSee the role →Opens the roleSenior Regional Research Liaison ManagerOne of the jobs this qualification is a route intoSee the role →Future FluencyAll ten future skillsSee how every unit is contextualised by the tenExplore →
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
Adapt healthcare equipment, medical devices, or products to meet individual’s needsAdvise and inform others on servicesAdvise individuals how they can carry out routine testsAdvise on protocols for healthcare science investigations and proceduresAdvise on the health status and health care needs of individuals at a distant location using electronic communication mediaAdvise others on health and wellbeing, related issues and their impactAnalyse data and information and present outputs in a health contextAssess the evidence and impact of health and healthcare interventions, programmes and services and apply the assessments to practiceAssure the effective functioning of radiographic image processing equipmentBrief the team for an individual’s health interventionCarry out assessment with individuals at risk of developing Cardiovascular DiseaseCarry out blood collection from fixed or central linesCarry out routine modifications to custom made devicesClose an invasive intervention siteCollate and communicate health information to individualsCollect and validate data and information in a health contextComply with an external audit of data and information in a health contextConduct clinical examinations of individuals with neurological conditions+30 more
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Applied to your work in any of these jobs
Which job do you mean?
How the thinking builds
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for iCQ Level 3 Diploma in Clinical Healthcare Support (RQF)
80 units in this credential, in the order it lists them, awarded by iCan Qualifications Limited.
- Adapt and fit healthcare equipment, medical devices, assistive technology, or products, to meet individuals’ needs
- Administer medication to individuals, and monitor the effects
- Administer oral nutritional products to individuals
- Advise and inform individuals on managing their condition
- Analyse and present health related data and information
- Assist in the administration of medication
and 74 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
Why this matters: AI can already remember and understand for you. What it can’t do is
take your real problem and judge the right call. So the only learning worth paying
for is the learning that takes you to the top. That’s exactly what a tutor doing it with
you, on your real work, is for.
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.