City & Guilds Limited · RQF Level 2
City & Guilds Level 2 Certificate In Practical Cleaning Skills
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 2
- Total credits15
- Guided learning89 hours
- Units in this qualification11
Awarded by City & Guilds Limited · on the Ofqual register
Start here
See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units City & Guilds Limited registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Conduct auditing processes in cleaningReal unit · City & Guilds Limited
What you'll be able to do
- Understand the cleaning processes and the standards of performance required and how they must be implemented
- Implement auditing processes for cleaning
- Evaluate and report on the results of the cleaning audit
Green Cleaning methods and practicesReal unit · City & Guilds Limited
What you'll be able to do
- Understand green cleaning methods and practices and the effect they have on their job role
- Conduct cleaning tasks using green cleaning methods and practices
Introduction to Team LeadingReal unit · City & Guilds Limited
What you'll be able to do
- Understand effective team leadership in the cleaning industry
- Plan and organise the work of a team to meet team objectives
- Check the performance and give feedback to team and individuals
Prepare and pressure clean porous or non-porous surfacesReal unit · City & Guilds Limited
What you'll be able to do
- Prepare to pressure clean porous or non porous surfaces
- Pressure clean porous or non-porous surfaces
- Re-instate area after pressure cleaning
Prepare and carry out cosmetic cleaning of carpetsReal unit · City & Guilds Limited
What you'll be able to do
- Prepare for the cosmetic / maintenance cleaning of carpets
- Carry out cosmetic / maintenance carpet cleaning
- Reinstate area
Prepare and deep clean carpetsReal unit · City & Guilds Limited
What you'll be able to do
- Identify carpet type and select an appropriate deep cleaning method
- Prepare for the deep cleaning of carpets
- Deep clean carpets
- Reinstate area
Prepare and remove hazardous items at a trauma sceneReal unit · City & Guilds Limited
What you'll be able to do
- Prepare handling and segregating hazardous items for a trauma scene
- Handle and segregate hazardous items at a trauma scene
- Remove hazardous items from a trauma scene
Prepare to work in the cleaning industryReal unit · City & Guilds Limited
What you'll be able to do
- Prepare self and work area
- Know the requirements for disposal and storage of personal protective equipment
- Prepare cleaning agents and materials safely
- Dispose of and store cleaning agents and materials safely
- Use equipment and machines safely
- Store equipment and machines safely
Prepare, clean and dispose of bodily fluids at a trauma sceneReal unit · City & Guilds Limited
What you'll be able to do
- Prepare to clean bodily fluids from the trauma scene
- Clean bodily fluids at a trauma scene
- Dispose of bodily fluids and reinstate area
Prepare, strip and apply emulsion floor polishReal unit · City & Guilds Limited
What you'll be able to do
- Prepare for the stripping and application of emulsion floor polish
- Strip emulsion floor polish
- Apply emulsion floor polish and reinstate area
Training of cleaning operativesReal unit · City & Guilds Limited
What you'll be able to do
- Understand the importance of training in the cleaning industry
- Identify training needs and select the appropriate training methods for the operative
- Train the operative effectively
- Provide and record feedback for the operative
- Evaluate the effectiveness of their training to the operative
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Audit and check compliance with standards of cleanliness
- Prepare and Carry Out Pre-Restoration Cleaning to Contents
- Prepare and carry out pre-restoration cleaning to structures
- Prepare for and carry out industrial chemical cleaning operations
- Prepare for and carry out industrial mechanical cleaning operations
- Prepare for and carry out industrial pressure cleaning operations
- Prepare for and clearing up after a learning activity in a classroom or a life sciences and related industries area
- Prepare for flood damage emergencies
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your own work
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for City & Guilds Level 2 Certificate In Practical Cleaning Skills
11 units in this credential, in the order it lists them, awarded by City & Guilds Limited.
- Conduct auditing processes in cleaning
- Green Cleaning methods and practices
- Introduction to Team Leading
- Prepare and pressure clean porous or non-porous surfaces
- Prepare and carry out cosmetic cleaning of carpets
- Prepare and deep clean carpets
and 5 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.