Open Awards · RQF Level 3

Open Awards Level 3 Certificate in Working in Freight Forwarding Logistics (RQF)

You don’t just earn this. You learn to use it, one-to-one, on your own real work.

  • LevelRQF Level 3
  • Total credits15
  • Guided learning81 hours
  • Units in this qualification22

Awarded by Open Awards · on the Ofqual register

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Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.

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What you’ll learn

What each unit actually teaches you to do

These are the units Open Awards registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.

Assess Health and Safety Risks in a Freight Forwarding OfficeReal unit · Open Awards

What you'll be able to do

  • Understand how to carry out health and safety risk assessments in Freight Forwarding
  • Understand how to record and communicate workplace health and safety risk assessments
  • Understand how to review workplace health and safety risk assessments
Check Work, Progress and Recognise Achievements of Your Team in Freight ForwardingReal unit · Open Awards

What you'll be able to do

  • Check work and recognise achievements in own Freight Forwarding team
Customer Service for Freight ForwardingReal unit · Open Awards

What you'll be able to do

  • Understand how to identify both internal and external customers of Freight Forwarder
Customs - Duty & Liability: Tariff, Origin and Anti Dumping for Freight ForwardingReal unit · Open Awards

What you'll be able to do

  • Understand the Tariff in relation to Freight Forwarding
  • Understand Tariff Preferences, Rules of Origin and Turkish Preferences in relations to Freight Forwarding
  • Understand anti-dumping duty (ADD) and countervailing duty (CD) in relation to Freight Forwarding
Customs Imports & Export – Customs Freight Simplified Procedures - CFSP in Relation to Freight ForwardingReal unit · Open Awards

What you'll be able to do

  • Understand Customs Freight Simplified Procedures (CFSP) in relation to Freight Forwarding
  • Understand the authorisation procedures and risks relating to CFSP in relation to Freight Forwarding
Customs – Reliefs & Suspensions: Customs Procedures with Economic Impact - CPEI and Processing under Customs Control - PCC in Relation to Freight ForwardingReal unit · Open Awards

What you'll be able to do

  • Understand Customs Procedures with Economic Impact (CPEI) in relation to Freight Forwarding
  • Understand Processing under Customs Control (PCC) in relation to Freight Forwarding
Customs: Reliefs & Suspensions – Inward & Outward Processing in Relation to Freight ForwardingReal unit · Open Awards

What you'll be able to do

  • Understand Inward Processing (IP) in relation to Freight Forwarding
  • Understand Outward Processing Relief (OPR) in relation to Freight Forwarding
Customs: Beers Wines and Spirit - BWS Products in Relation to Freight ForwardingReal unit · Open Awards

What you'll be able to do

  • Understand BWS Products in relation to Freight Forwarding
Customs: Beers, Wines, Spirits BWS, Tobacco Products – Duty & Liability in Relation to Freight ForwardingReal unit · Open Awards

What you'll be able to do

  • Understand Beers, Wines, Spirits BWS, Tobacco Products - Duty & Liability and how it is monitored in relation to Freight Forwarding
  • Calculate Duty
  • Understand how risks associated with duty are managed in relation to Freight Forwarding
Customs: Duty & Liability - Common Agricultural Policy in Relation to Freight ForwardingReal unit · Open Awards

What you'll be able to do

  • Understand the Common Agricultural Policy (CAP) in relation to Freight Forwarding
Develop Productive Working Relationships with Colleagues in Freight Forwarding OperationsReal unit · Open Awards

What you'll be able to do

  • Develop productive working relationships with colleagues in Freight Forwarding operations
Freight Forwarding in Conjunction with Supply Chain ManagementReal unit · Open Awards

What you'll be able to do

  • Understand the need for Best Practice documents used in conjunction with the Supply Chain Management (SCM)
  • Understand why Value Added Service is important to Freight Forwarding and Supply Chain Management International Trade
  • Understand why the correct Shipping Terms of Contract and Insurance are important in International Trade
  • Understand the value of a Safety and Quality Assessment System (SQAS)
  • Understand the steps that are in place for safety and security of goods imported into the UK via airports and seaports
Improve Performance in Freight Forwarding OperationsReal unit · Open Awards

What you'll be able to do

  • Improve performance in Freight Forwarding operations
International Freight Forwarding DisciplinesReal unit · Open Awards

What you'll be able to do

  • Understand a competitive strategy
  • Understand the disciplines of Sea Freight Forwarding operations
International Freight Management for Freight ForwardingReal unit · Open Awards

What you'll be able to do

  • Understand the disipline of Airfreight Forwarding operations
  • Understand the discipline of Sea Freight Forwarding operations
  • Understand the concept of an agile port
  • Understand the discipline of multimodal transportation
Obtain Freight Forwarding Information Required for the Movement of GoodsReal unit · Open Awards

What you'll be able to do

  • Obtain Freight Forwarding information required in the movement of goods
Provide Leadership for Your Team in Freight Forwarding OperationsReal unit · Open Awards

What you'll be able to do

  • Provide leadership for a team in Freight Forwarding operations
The Role of Freight Forwarding within the Supply ChainReal unit · Open Awards

What you'll be able to do

  • Understand the role of Freight Forwarding within the International and European supply chain
Understand Freight Forwarding LogisticsReal unit · Open Awards

What you'll be able to do

  • Understand the importance of Freight Forwarding
  • Understand how to identify the factors that influence Freight Forwarding
  • Understand the importance of monitoring and control in regard to operational Freight Forwarding
Understand Freight Forwarding Operations to Meet Customer RequirementsReal unit · Open Awards

What you'll be able to do

  • Understand Freight Forwarding operations to meet customer requirements
Understand Freight Forwarding in Conjunction with the Supply ChainReal unit · Open Awards

What you'll be able to do

  • Understand the aspects of Freight Forwarding within the international supply chain and characteristics of related transport modes, roles and freight rates
Understand the Importance of Compliance with Legal, Regulatory, Ethical and Social Requirements in Freight Forwarding OperationsReal unit · Open Awards

What you'll be able to do

  • Understand the importance of compliance with legal, regulatory, ethical, and social requirements in Freight Forwarding operations

The honest bit

You’ve started things before

Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

Your passport

Every credit is a stamp you keep

Level 3 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.

Assess Health and Safety Risks in a Freight Forwarding OfficeCheck Work, Progress and Recognise Achievements of Your Team in Freight ForwardingCustomer Service for Freight ForwardingCustoms - Duty & Liability: Tariff, Origin and Anti Dumping for Freight ForwardingCustoms Imports & Export – Customs Freight Simplified Procedures - CFSP in Relation to Freight ForwardingCustoms – Reliefs & Suspensions: Customs Procedures with Economic Impact - CPEI and Processing under Customs Control - PCC in Relation to Freight ForwardingCustoms: Reliefs & Suspensions – Inward & Outward Processing in Relation to Freight ForwardingCustoms: Beers Wines and Spirit - BWS Products in Relation to Freight Forwarding

Each stamp is a real unit registered against this qualification.

Who’d teach you this

The Evidence Evaluator

Assessor

Helps you show what you can actually do, gathering the evidence that proves it as you learn.

Meet all twelve tutors

Where this connects

Where these credits take you

A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.

Where this can lead

International Shipping and Receiving Supervisor

Your journey here is what you make it. We're committed to giving you the tools and opportunities to grow, whether that's becoming a leader of people or a deep subject matter expert. We're excited to see where you take it.

See the whole journey →

How you’ll actually learn this

One-to-one, on your own real work

A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.

One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Assess Health and Safety Risks in a Freight Forwarding OfficeLevel 3

Applied to your work in any of these jobs

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.
Your PlanIllustration

Built for Open Awards Level 3 Certificate in Working in Freight Forwarding Logistics (RQF)

22 units in this credential, in the order it lists them, awarded by Open Awards.

  1. Assess Health and Safety Risks in a Freight Forwarding Office
  2. Check Work, Progress and Recognise Achievements of Your Team in Freight Forwarding
  3. Customer Service for Freight Forwarding
  4. Customs - Duty & Liability: Tariff, Origin and Anti Dumping for Freight Forwarding
  5. Customs Imports & Export – Customs Freight Simplified Procedures - CFSP in Relation to Freight Forwarding
  6. Customs – Reliefs & Suspensions: Customs Procedures with Economic Impact - CPEI and Processing under Customs Control - PCC in Relation to Freight Forwarding

and 16 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

Why it sticks

Most courses stop at remembering

There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.

  1. 6CreateThe Creative Catalyst
  2. 5EvaluateThe Evidence Evaluator
  3. 4AnalyseThe Analyst
  4. 3ApplyThe Coach
  5. 2UnderstandThe Connector
  6. 1RememberThe Builder

Where most courses leave you Where Zavmo takes you

Why this matters: AI can already remember and understand for you. What it can’t do is take your real problem and judge the right call. So the only learning worth paying for is the learning that takes you to the top. That’s exactly what a tutor doing it with you, on your real work, is for.

The value

Why the companion is worth £70 a month

You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.

That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.

Earned on your own work, taught to the top.

Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.