Pearson Education Ltd · RQF Level 5
Pearson Edexcel Level 5 NVQ Diploma in Management and Leadership
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 5
- Total credits53
- Guided learning239 hours
- Units in this qualification18
Awarded by Pearson Education Ltd · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units Pearson Education Ltd registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Contribute to the development of a strategic planReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the principles of strategic planning
- Analyse the factors affecting the development of strategic plans
- Make a contribution to a strategic plan
Develop and manage collaborative relationships with other organisationsReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the principles of effective collabouration with other organisations
- Identify external collabourative relationships to be developed
- Collabourate with other organisations
Developing sales proposalsReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the purpose and structure of sales proposals.
- Understand the key elements that should be included in a sales proposal.
- Understand how to tailor a sales proposal to the specific needs of the client.
- Develop a sales proposal that clearly outlines the proposed solution, benefits, and costs.
- Present the sales proposal in a professional and persuasive manner.
- Evaluate the effectiveness of the sales proposal in securing the sale.
- Identify areas for improvement in future sales proposals.
Discipline and grievance managementReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the principles supporting the management of discipline and grievance cases
- Manage a disciplinary case
- Manage a grievance
Lead the development of a continuous improvement strategyReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the principles underpinning the development of a continuous improvement strategy
- Develop a continuous improvement strategy
- Manage continuous improvement
Lead the development of a knowledge management strategyReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the principles underpinning knowledge management
- Develop a knowledge management strategy
- Manage knowledge
- Promote knowledge management
Lead the development of a quality strategyReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the principles underpinning the development of a quality strategy
- Develop a quality strategy
- Manage quality
Manage Health and Safety in own area of responsibilityReal unit · Pearson Education Ltd
What you'll be able to do
- Understand responsibilities and liabilities in relation to health and safety legislation
- Understand how to assess, monitor and minimise health and safety risks in own area of responsibility
- Review health and safety policy in own area of responsibility
- Communicate health and safety policy in own area of responsibility
- Monitor health and safety in own area of responsibility
Manage a tendering processReal unit · Pearson Education Ltd
What you'll be able to do
- Develop a tender specification
- Manage a tendering exercise
- Negotiate the award of contracts
Manage customer service operationsReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the management of customer service operations
- Plan customer service operations
- Manage customer service operations
- Prepare staff for the delivery of customer service
- Measure customer service performance
Manage product and/or service developmentReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the development of new or improved products and/or services
- Establish the need for new or improved products and/or services
- Manage the development of new or improved products and/or services
Manage redundancy and redeploymentReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the management of redundancy
- Understand the principles of redeployment
- Manage a redundancy
- Manage the redeployment of staff
Manage strategic changeReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the management and evaluation of change
- Plan for strategic change
- Manage strategic change
- Evaluate strategic change
Manage strategic marketing activitiesReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the strategic management of marketing activities, including setting objectives, allocating resources, and measuring performance.
- Evaluate a market, including analysing market size, growth potential, and competitive landscape.
- Develop a marketing communications strategy and plan, considering target audiences, messaging, and channels.
- Manage strategic marketing activities, including implementing marketing plans, monitoring performance, and making adjustments as needed.
Manage the impact of work activities on the environmentReal unit · Pearson Education Ltd
What you'll be able to do
- Understand how to support environmentally-friendly working practices
- Organise work so as to minimise the impact on the environment
- Manage the environmental impact of the use of resources
Prioritising information for sales planningReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the various sources and types of information that can be used to support sales activities
- Understand the importance of internal information and data in supporting sales strategies and decision-making
- Carry out a comprehensive business audit of both the internal and external sales environment
- Effectively use sales information to support the overall sales planning function and achieve business objectives
Provide leadership and managementReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the principles supporting leadership and management
- Engage and inspire stakeholders and colleagues
- Deliver results
Review the quality of customer serviceReal unit · Pearson Education Ltd
What you'll be able to do
- Understand how to review the quality of customer service
- Plan the measurement of customer service
- Evaluate the quality of customer service
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 5 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Develop new products or services
- Ensure health and safety requirements are met in your area of responsibility
- Provide leadership to the project
Where this can lead
Lead Knowledge Strategist
Your journey as a Lead Knowledge Strategist isn't just a job; it's a chance to fundamentally shape how an organisation learns, operates, and innovates. The skills you'll build here will set you up for a truly impactful and long-lasting career.
See the whole journey →Showing 6 roles, drawn from 585 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for Pearson Edexcel Level 5 NVQ Diploma in Management and Leadership
18 units in this credential, in the order it lists them, awarded by Pearson Education Ltd.
- Contribute to the development of a strategic plan
- Develop and manage collaborative relationships with other organisations
- Developing sales proposals
- Discipline and grievance management
- Lead the development of a continuous improvement strategy
- Lead the development of a knowledge management strategy
and 12 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.