Future (Awards and Qualifications) Ltd · RQF Level 2
FAQ Level 2 Certificate in Cleaning Principles
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 2
- Total credits13
- Guided learning110 hours
- Units in this qualification19
Awarded by Future (Awards and Qualifications) Ltd · on the Ofqual register
Start here
See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units Future (Awards and Qualifications) Ltd registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Cleaning and maintenance of external surfaces and areasReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Prepare for cleaning and maintenance of external surfaces and areas
- Carry out cleaning and maintenance of external surfaces and areas
- Check cleaning and resources, dispose of waste and return equipment and items
Cleaning of confined spacesReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Prepare for cleaning confined spaces.
- Carry out cleaning in a confined space
- Check cleaning, resources, dispose of waste and return equipment and items
Cleaning of food areasReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Prepare for cleaning of food areas.
- Carry out cleaning of food areas.
- Check cleaning and resources, dispose of waste and return equipment and items
Cleaning of glazed surfaces and facadesReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Prepare for cleaning of glazed surfaces and facades
- Carry out cleaning of glazed surfaces and facades.
- Check cleaning and resources, dispose of waste and return equipment and items
Cleaning of high risk areas _controlled environments_Real unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Prepare for cleaning of high risk areas
- Carry out cleaning in high risk areas
- Prevent the spread of infection
- Check cleaning and resources, dispose of waste and return equipment and items
Cleaning of interiors and washroomsReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Prepare for cleaning of interiors and washrooms
- Carry out cleaning of interiors and washrooms
- Check cleaning and resources, dispose of waste and return equipment and items
Cleaning of specialist electronic equipmentReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Prepare for cleaning of specialist electronic equipment
- Carry out cleaning of specialist electronic equipment
- Check cleaning and resources, dispose of waste and return equipment and items
Cleaning with water fed pole systemsReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Prepare for cleaning with water-fed pole systems
- Carry out cleaning with water-fed pole systems
- Check cleaning and resources, dispose of waste and return equipment and items
Dealing with routine and non routine wasteReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Understand procedures for handling routine and non-routine waste
- Understand how to handle and transfer routine and non-routine waste
Deep cleaning of internal equipment surfaces and areasReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Prepare for deep cleaning of internal equipment, surfaces and areas
- Carry out deep cleaning of internal equipment, surfaces and areas
- Check cleaning and resources, dispose of waste and return equipment and items
Health and Safety for the cleaning and support services industryReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Understand the health & safety legislation which applies to the Cleaning & Support Services industry
- Understand how to work in a safe manner.
- Understand how to control risks in the workplace
Internal cleaning of passenger transportReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Prepare for valeting internal surfaces and furnishings
- Carry out internal valeting of surfaces and furnishings.
- Check cleaning and resources, dispose of waste and return equipment and items
Maintenance and minor repairs of propertyReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Prepare for carrying out maintenance and minor repairs
- Carry out maintenance and minor repairs
- Check maintenance and minor repairs, resources and return equipment and items
Manual street cleaningReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Prepare for manual street cleaning
- Carry out manual street cleaning
- Check cleaning and resources, maintain waste collection points and return equipment and items
Mechanical street cleaningReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Prepare for mechanical street cleaning
- Carry out mechanical street cleaning
- Check cleaning and resources, transfer of waste and return equipment and items
Periodic cleaning of hard and semi hard floorsReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Prepare for cleaning of hard and semi-hard floors
- Carry out cleaning of hard and semi-hard floors
- Apply protective coating to hard and semi-hard floors
- Check cleaning and resources, dispose of waste and return equipment and items
Periodic cleaning of soft floors and furnishingsReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Prepare for cleaning of soft floors and furnishings
- Carry out cleaning of soft floors and furnishings
- Check cleaning and resources, dispose of waste and return equipment and items
Working safely at heights in the cleaning and support services industryReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Prepare for working at heights
- Work safely at heights
Working with customers and others in the cleaning and support services industryReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Understand how to communicate effectively with customers
- Understand how to meet customers’ needs
- Understand how to contribute to effective team working
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Carry out cleaning work outside
- Carry out information communication technology (ICT) equipment cleaning operations
- Carry out maintenance and minor repairs
- Clean glazed surfaces and façades
- Prevent further damage to structures and contents by flooding
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your own work
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for FAQ Level 2 Certificate in Cleaning Principles
19 units in this credential, in the order it lists them, awarded by Future (Awards and Qualifications) Ltd.
- Cleaning and maintenance of external surfaces and areas
- Cleaning of confined spaces
- Cleaning of food areas
- Cleaning of glazed surfaces and facades
- Cleaning of high risk areas _controlled environments_
- Cleaning of interiors and washrooms
and 13 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.