ProQual Awarding Body · RQF Level 2
ProQual Level 2 Diploma in Sustainable Recycling Activities (QCF)
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 2
- Total credits37
- Units in this qualification32
Awarded by ProQual Awarding Body · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units ProQual Awarding Body registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Assemble products for display in a retail environmentReal unit · ProQual Awarding Body
What you'll be able to do
- Assemble products for display in a retail environment
Carry out routine checks on plant and equipment used in recycling activitiesReal unit · ProQual Awarding Body
What you'll be able to do
- Identify health and safety risks and hazards in relation to the workplace
- Inspect recycling plant and equipment for defects or damage
- Use and communicate data and information
- Resolve problems that could affect the task at hand
- Work in a manner which underpins effective performance
- Understand the regulation procedures and requirements for recycling
- Inspect recycling plant and equipment for defects or damage
Cash up in a retail environmentReal unit · ProQual Awarding Body
What you'll be able to do
- Cash up accurately in a retail environment
Collect recyclables and other materialsReal unit · ProQual Awarding Body
What you'll be able to do
- Identify health and safety risks and hazards in relation to the workplace
- Collect recyclables and other materials
- Use and communicate data and information
- Resolve problems that could affect the collection process
- Work in a manner which underpins effective performance
- Understand the regulation procedures and requirements for recycling
- Understand the process for collecting recyclables and other materials
Communicate with the public and others on recycling activitiesReal unit · ProQual Awarding Body
What you'll be able to do
- Communicate with the public and other persons external to the organisation in a way that promotes the organisation
- Maintain the health and safety of the public
- Work in a manner which underpins effective performance
- Understand the regulation procedures and requirements for recycling
- Communicate effectively with the public and others
Comply with Health and safety processes and procedures in the workplaceReal unit · ProQual Awarding Body
What you'll be able to do
- Monitor and maintain health and safety in the workplace during recycling activities
- Maintain the safety of plant, equipment and the working environment
- Use and communicate data and information
- Resolve problems that could affect the safe working environment
- Work in a manner which underpins effective performance
- Understand the regulation procedures and requirements for recycling
- Understand health and safety in the recycling industry
Control the handover of recyclables and other materialsReal unit · ProQual Awarding Body
What you'll be able to do
- Adjust equipment used in recycling
- Use and communicate data and information
- Resolve problems which could affect the handover of recyclable materials
- Work in a manner which underpins effective performance
- Understand the regulation procedures and requirements for recycling
- Understand how to safely handover recyclables and other materials
Control the movement of recyclables and other materialsReal unit · ProQual Awarding Body
What you'll be able to do
- Identify health and safety risks and hazards in relation to the workplace
- Collect and move recyclables and other materials
- Use and communicate data and information
- Resolve problems that could affect the movement of recyclable materials
- Work in a manner which underpins effective performance
- Understand the regulation procedures and requirements for recycling
- Collect and move recyclables and other materials
Control the reception of recyclables and other materialsReal unit · ProQual Awarding Body
What you'll be able to do
- Receive recyclables and other materials
- Use and communicate data and information
- Resolve problems which could affect health and safety
- Work in a manner which underpins effective performance
- Understand the regulation procedures and requirements for recycling
- Understand how to control the reception of recyclables and other materials
Control vehicle movements on recycling siteReal unit · ProQual Awarding Body
What you'll be able to do
- Identify health and safety risks and hazards in relation to the workplace
- Control vehicle movements on site
- Use and communicate data and information
- Resolve problems which could affect the control of vehicles on site
- Work in a manner which underpins effective performance
- Understand the regulation procedures and requirements for recycling
- Control vehicle movements on site
Deliver goods from a retail environment to the customer’s delivery addressReal unit · ProQual Awarding Body
What you'll be able to do
- Understand the role of the delivery person in promoting a positive impression of the retail organisation
- Prepare to deliver goods from a retail environment to customers’ delivery addresses
- Convey goods from a retail environment to customers’ delivery addresses
- Complete deliveries of goods at customers’ delivery addresses
Develop personal performanceReal unit · ProQual Awarding Body
What you'll be able to do
- Develop, implement and review personal performance plan
- Resolve problems that could affect personal performance
- Work in a manner which underpins effective performance
- Understand the regulation procedures and requirements for recycling
- Improve personal performance
Develop relationships with colleagues and othersReal unit · ProQual Awarding Body
What you'll be able to do
- Establish and maintain working relationships with colleagues and others
- Use and communicate data and information
- Resolve problems which could damage effective relationships
- Work in a manner which underpins effective performance
- Understand the regulation procedures and requirements for recycling
- Understand how to develop and maintain working relationships
Display stock to promote sales to customers in a retail environmentReal unit · ProQual Awarding Body
What you'll be able to do
- Understand the importance of conducting thorough checks for potential health and safety issues before setting up retail displays.
- Understand the importance of conducting thorough checks for potential health and safety issues before dismantling retail displays.
- Understand how effective displays contribute to promoting sales and attracting customers.
- Know the legal requirements for accurately labelling products within a retail display.
- Establish the availability of suitable space for a retail display.
- Establish the availability of other resources needed for a retail display, such as lighting and props.
- Prepare a designated display area for use in a retail environment, ensuring it is clean and organised.
- Set up an engaging and visually appealing display in a retail environment.
- Accurately label a display of stock in a retail environment, adhering to legal requirements.
- Dismantle a display in a retail environment safely and efficiently, storing items appropriately.
Encourage recycling services through promotionReal unit · ProQual Awarding Body
What you'll be able to do
- Promote recycling services to colleagues and others
- Use and communicate data and information
- Resolve problems which could affect the recycling of materials
- Work in a manner which underpins effective performance
- Understand the regulation procedures and requirements for recycling
- Understand Recycling Services
Maintain plant and equipment for the processing of recyclable and other materialsReal unit · ProQual Awarding Body
What you'll be able to do
- Identify health and safety risks and hazards in relation to the workplace
- Maintain plant and equipment
- Use and communicate data and information
- Resolve problems which could affect the maintenance of plant and equipment
- Work in a manner which underpins effective performance
- Understand the regulation procedures and requirements for recycling
- Maintain plant and equipment for the processing of recyclable and other materials
Maintain the security of facilities and equipment used for recycling activitiesReal unit · ProQual Awarding Body
What you'll be able to do
- Identify health and safety risks and hazards in relation to the workplace
- Maintain the security of facilities and equipment
- Use and communicate data and information
- Resolve problems which could affect the security of the facilities
- Work in a manner which underpins effective performance
- Understand the regulation procedures and requirements for recycling
- Understand health, safety and security
Manual handling, lifting and moving of loads in a waste environmentReal unit · ProQual Awarding Body
What you'll be able to do
- Understand how to prepare forhandling and lifting loads
- Understand procedures andinstructions for handling and lifting loads
- Handle and lift loads
Operate a vehicle safely and efficiently during recycling activitiesReal unit · ProQual Awarding Body
What you'll be able to do
- Identify health and safety risks and hazards in relation to the workplace
- Operate a recycling vehicle
- Use and communicate data and information
- Resolve problems which could affect health and safety
- Work in a manner which underpins effective performance
- Understand the regulation procedures and requirements for recycling
- Operate a recycling vehicle safely and efficiently
Operate specialist plant and equipment for the processing of recyclables and other materialsReal unit · ProQual Awarding Body
What you'll be able to do
- Identify health and safety risks and hazards in relation to the workplace
- Operate specialist plant and equipment for the processing of recyclables and other materials
- Use and communicate data and information
- Resolve problems which could affect the operation of plant and equipment
- Work in a manner which underpins effective performance
- Understand the regulation procedures and requirements for recycling
- Operate specialist plant and equipment
Place goods and materials into storage in a retail environmentReal unit · ProQual Awarding Body
What you'll be able to do
- Understand the requirements for storing goods and materials in a retail environment
- Know procedures for resolving problems with storage facilities and equipment
- Place goods and materials into storage in a retail environment
Process payments for purchases in a retail environmentReal unit · ProQual Awarding Body
What you'll be able to do
- Understand legal and organisational requirements for processing payments in a retail environment
- Process payments for purchases in a retail environment
Promote sustainability and environmental good practice in the recycling industryReal unit · ProQual Awarding Body
What you'll be able to do
- Work in line with environmental practices
- Use and communicate data and information
- Resolve environmental problems that occur
- Work in a manner which underpins effective performance
- Understand the regulation procedures and requirements for recycling
- Understand environmental good practice
Receive goods and materials into storage in a retail environmentReal unit · ProQual Awarding Body
What you'll be able to do
- Understand the importance of preparing for expected deliveries
- Understand own responsibility for handling goods and materials
- Prepare to receive deliveries in a retail environment
- Receive deliveries into storage in a retail environment
Reduce security risks in a retail environmentReal unit · ProQual Awarding Body
What you'll be able to do
- Know about security risks that can arise in a retail environment
- Reduce security risks in a retail environment
Resolve customer service problemsReal unit · ProQual Awarding Body
What you'll be able to do
- Recognise customer service problems
- Select the correct solution to resolve customer service problems
- Take action to resolve customer service problems
- Resolve customer service problems
Select and use containers for recyclables and other materialsReal unit · ProQual Awarding Body
What you'll be able to do
- Identify health and safety risks and hazards in relation to the workplace
- Select and use containers and dispose of recyclables and other materials
- Use and communicate data and information
- Resolve problems which could affect health and safety
- Work in a manner which underpins effective performance
- Understand the regulation procedures and requirements for recycling
- Select and use containers for recycling materials
Set objectives and provide support for team membersReal unit · ProQual Awarding Body
What you'll be able to do
- Communicate a team’s purpose and objectives to the team members.
- Develop a plan with team members showing how team objectives will be met.
- Support team members identifying opportunities and providing support.
- Monitor and evaluate progress and recognise individual and team achievement.
Sort and Prepare Recyclables and Other Materials for Processing.Real unit · ProQual Awarding Body
What you'll be able to do
- Sort and prepare recyclable materials.
- Report and act upon problems that could affect the safe working environment.
- Work in a manner which underpins effective performance.
- Understand the regulations, procedures and requirements for recycling.
- Maintain a safe working environment.
- Sort and prepare recyclable materials.
Sort and prepare recyclables and other materialsReal unit · ProQual Awarding Body
What you'll be able to do
- Identify health and safety risks and hazards in relation to the workplace
- Sort recyclables and other materials
- Use and communicate data and information
- Resolve problems which could affect the task at hand
- Work in a manner which underpins effective performance
- Understand the regulation procedures and requirements for recycling
- Sort and prepare recyclables and other materials
Supervise the receipt, storage or dispatch of goodsReal unit · ProQual Awarding Body
What you'll be able to do
- Supervise the receipt, storage or dispatch of goods in logistics operations
- Supervise the receipt, storage or dispatch of goods in logistics operations
Use mechanical handling equipment in the recycling industryReal unit · ProQual Awarding Body
What you'll be able to do
- Work in accordance with health and safety procedures and risk assessments
- Mechanically handle recyclables and other materials
- Use and communicate data and information
- Resolve problems that could affect health and safety
- Work in a manner which underpins effective performance
- Understand the regulation procedures and requirements for recycling
- Understand mechanical handling procedures
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this

The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Assist in the maintenance of plant and equipment used for processing recyclables and other materials
- Assist in the safe operation of the work vehicle during recycling activities
- Carry out routine checks on plant and equipment used in recycling activities
- Collect and deliver items for customers and staff Legacy
- Collect and transport casualty vehicles for salvage or recycling
- Collect consignments of confidential material
- Collect recyclable materials
- Collect recyclables and other materials
Where this can lead
Associate Circularity Analyst
This Associate role is your first step into a fascinating and increasingly critical field. We're looking for someone eager to learn, roll up their sleeves, and make a real difference. Your career path here is what you make of it, and we'll be there to support your growth every step of the way.
See the whole journey →Showing 6 roles, drawn from 48 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for ProQual Level 2 Diploma in Sustainable Recycling Activities (QCF)
32 units in this credential, in the order it lists them, awarded by ProQual Awarding Body.
- Assemble products for display in a retail environment
- Carry out routine checks on plant and equipment used in recycling activities
- Cash up in a retail environment
- Collect recyclables and other materials
- Communicate with the public and others on recycling activities
- Comply with Health and safety processes and procedures in the workplace
and 26 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.