OCN London · RQF Level 3

OCNLR Level 3 Award in IT User Skills (ITQ)

You don’t just earn this. You learn to use it, one-to-one, on your own real work.

LevelRQF Level 3
Total credits12
Guided learning85 hours
Units in this qualification82

Awarded by OCN London · on the Ofqual register

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What you’ll learn

What each unit actually teaches you to do

The OCNLR Level 3 Award in IT User Skills (ITQ) is a vocational qualification. It allows learners to develop skills in areas such as using the internet, collaborative technologies, and audio software. It is aimed at individuals who wish to enhance their IT user skills within a digital technology environment.

These are the units OCN London registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.

Audio SoftwareReal unit · OCN London

This unit covers the use of audio hardware and software to capture, combine, and edit audio sequences. You'll develop skills in optimising audio quality and presenting audio sequences effectively using appropriate tools and techniques.

What you'll be able to do

Use audio hardware and software to capture audio sequences effectively.
Use audio software tools and techniques to combine captured audio sequences into a cohesive whole.
Use audio software tools and techniques to edit captured audio sequences to a professional standard.
Play and present audio sequences using appropriate hardware and software.

Audio SoftwareReal unit · OCN London

You'll gain skills to capture, edit, and present audio sequences using audio hardware and software. The unit covers setting up recording equipment, configuring software settings, applying editing techniques, and ensuring correct playback and integration.

What you'll be able to do

Use audio hardware to capture sequences, setting up microphones and recording equipment correctly
Use audio software to capture sequences, configuring recording settings and levels appropriately
Use audio software tools to edit sequences, applying cuts, fades, and other adjustments
Use audio software techniques to edit sequences, manipulating audio waveforms and effects
Play audio sequences, ensuring correct playback settings and volume levels
Present audio sequences, integrating them into presentations or other media

Audio SoftwareReal unit · OCN London

You'll learn to capture, combine, and edit audio sequences using appropriate hardware and software. The unit covers configuring audio equipment, optimising capture quality, and presenting audio sequences clearly to an audience.

What you'll be able to do

Use audio hardware to capture audio sequences effectively
Use audio software to capture audio sequences effectively
Use audio software tools to combine audio sequences into a cohesive whole
Use audio software tools to edit audio sequences to improve their quality
Play audio sequences using appropriate hardware and software
Present audio sequences to an audience in a clear and engaging manner

Bespoke SoftwareReal unit · OCN London

You'll learn to input, organise, and combine information using bespoke software. The unit includes creating folders, using tagging and metadata, and applying editing and formatting tools to process and present information appropriately.

What you'll be able to do

Input information accurately using bespoke software
Organise information effectively using bespoke software
Combine information effectively using bespoke software
Use tools and techniques within the bespoke software to edit information
Use tools and techniques within the bespoke software to process information
Use tools and techniques within the bespoke software to format information
Use tools and techniques within the bespoke software to present information

Bespoke SoftwareReal unit · OCN London

You'll learn to input and combine data using bespoke software applications. The unit covers organising and retrieving information efficiently, and using software functions to process and present information accurately and clearly.

What you'll be able to do

Input information using bespoke applications
Combine information using bespoke applications
Use appropriate structures to organise information efficiently
Use appropriate structures to retrieve information efficiently
Use the functions of the software effectively to process information
Use the functions of the software effectively to present information

Bespoke SoftwareReal unit · OCN London

This unit develops learners' skills in using bespoke software to input and combine information, create and modify data structures, and exploit software functions. You'll validate data accuracy and organise information efficiently for processing and presentation.

What you'll be able to do

Input and combine information effectively using bespoke software applications.
Create and modify appropriate data structures within the bespoke software to organise and retrieve information efficiently.
Exploit the available functions of the bespoke software effectively to process and present information in a clear and concise manner.

Computerised Accounting SoftwareReal unit · OCN London

You'll develop the ability to access, enter, and edit accounting information using computerised accounting software. The unit covers processing business transactions and producing accounting documents and summary reports to meet specified requirements.

What you'll be able to do

Access accounting information using computerised accounting software
Enter accounting information using computerised accounting software
Edit accounting information using computerised accounting software
Use tools and techniques to process business transactions within computerised accounting software
Produce accounting documents to meet requirements using computerised accounting software
Produce summary reports to meet requirements using computerised accounting software

Computerised Accounting SoftwareReal unit · OCN London

It teaches you to securely access and use computerised accounting software to enter, edit, and process accounting information. You'll produce accounting documents and summary reports that meet business and reporting requirements.

What you'll be able to do

Access computerised accounting software securely and efficiently
Enter accounting information accurately and completely into the software
Edit accounting information as required to maintain accuracy and currency
Select appropriate tools and techniques within the software to process business transactions
Use selected tools and techniques to process business transactions accurately and efficiently
Produce accounting documents, such as invoices and receipts, to meet business requirements
Produce summary reports, such as profit and loss statements and balance sheets, to meet reporting requirements

Computerised Accounting SoftwareReal unit · OCN London

You'll learn to use computerised accounting software for managing financial information. The unit covers accessing, entering, and editing accounting data, processing transactions, generating reports, and interpreting information to support decision-making.

What you'll be able to do

Access accounting information within a computerised accounting system, using appropriate security measures
Enter accounting information accurately and efficiently into the system, following established procedures
Edit accounting information as required, ensuring data integrity and accuracy
Process business transactions from source documents, such as invoices and receipts, using the computerised accounting system
Develop management information reports using the computerised accounting system, selecting appropriate data and formatting options
Interpret management information reports to identify trends, patterns, and anomalies, and to support decision-making
Set up a computerised accounting system ready for use, including configuring settings, creating accounts, and importing data

Data Management SoftwareReal unit · OCN London

This unit provides learners with skills to enter, edit, maintain, retrieve, and display data records within a data management system. Emphasis is placed on ensuring data accuracy and integrity to meet specified requirements.

What you'll be able to do

Enter data records in a data management system
Edit data records in a data management system
Maintain data records in a data management system
Retrieve data records to meet requirements from a data management system
Display data records to meet requirements from a data management system

Data Management SoftwareReal unit · OCN London

This unit covers the use of data management software to enter, edit, and maintain data records accurately. You'll learn to retrieve and display data to meet specified requirements, ensuring data completeness and integrity through appropriate validation techniques.

What you'll be able to do

Enter data records into a data management system, ensuring accuracy and completeness
Edit and maintain data records in a data management system, updating information as required
Retrieve data records from a data management system based on specified criteria
Display data records to meet requirements, presenting information in a clear and understandable format

Data Management SoftwareReal unit · OCN London

You'll learn to enter, edit, maintain, retrieve, and display data records accurately within a data management system. The unit focuses on verifying data accuracy and using appropriate functions to manage data effectively.

What you'll be able to do

Enter data records in a data management system
Edit data records in a data management system
Maintain data records in a data management system
Retrieve data records to meet requirements from a data management system
Display data records to meet requirements from a data management system

Database SoftwareReal unit · OCN London

You'll develop the ability to enter, edit, and organise structured information within a database using appropriate software. The unit includes extracting information based on criteria and producing reports that summarise and present data effectively.

What you'll be able to do

Enter structured information accurately and efficiently into a database
Edit existing information within a database to ensure accuracy and currency
Organise structured information within a database to facilitate efficient retrieval and analysis
Use database software tools to extract specific information based on defined criteria
Produce reports from a database that effectively summarise and present extracted information

Database SoftwareReal unit · OCN London

This unit focuses on creating and modifying non-relational database tables, including defining fields and data types. You'll enter, edit, and organise structured information, and use database tools to run queries and produce reports.

What you'll be able to do

Create non-relational database tables, defining fields and data types appropriately
Modify non-relational database tables, altering fields and data types as required
Enter structured information in a database, inputting data accurately and consistently
Edit structured information in a database, correcting errors and updating records
Organise structured information in a database, using indexing and sorting techniques
Use database software tools to run queries, retrieving specific data based on defined criteria
Use database software tools to produce reports, generating summaries and analyses of data

Database SoftwareReal unit · OCN London

It teaches you to plan, create, and modify relational database tables to meet requirements. You'll enter, edit, and organise structured data, and use database software tools to run queries and produce reports effectively.

What you'll be able to do

Plan relational database tables to meet requirements
Create relational database tables to meet requirements
Modify relational database tables to meet requirements
Enter structured information into a database
Edit structured information in a database
Organise structured information in a database
Use database software tools to create data queries
Use database software tools to edit data queries
Use database software tools to run data queries
Use database software tools to produce reports

Design SoftwareReal unit · OCN London

You'll gain skills in obtaining, inserting, and combining information for design projects using design software. The unit includes evaluating information accuracy, documenting sources in compliance with copyright, and using design tools to create and manipulate visual designs.

What you'll be able to do

Obtain information from various sources for use in designs, ensuring accuracy and relevance
Insert information into designs effectively, maintaining consistency and visual appeal
Combine different types of information effectively within designs to achieve the desired outcome
Use design software tools to create original designs that meet specific requirements
Manipulate existing designs using design software tools to adapt them to new purposes
Edit designs using design software tools to correct errors and improve their overall quality

Design SoftwareReal unit · OCN London

It teaches you to obtain and combine information for design projects using design software. You'll use design tools to create, manipulate, and edit designs, ensuring accurate data entry and effective incorporation of client and stakeholder information.

What you'll be able to do

Obtain information relevant to designs
Insert information accurately into design software
Combine information effectively within design software
Use design software tools to create designs
Use design software tools to manipulate designs
Use design software tools to edit designs

Design SoftwareReal unit · OCN London

This unit provides learners with skills to obtain, insert, and combine information within design software to create and edit designs. You'll manipulate design elements using software tools to produce visually effective outcomes.

What you'll be able to do

Obtain information from various sources for use in designs, ensuring accuracy and relevance
Insert information into design software, maintaining appropriate formatting and layout
Combine different types of information (e.g., text, images, graphics) to create visually appealing designs
Use design software tools to create designs, utilising various features and functions
Use design software tools to manipulate designs, adjusting size, shape, and position of elements
Use design software tools to edit designs, making changes to colours, fonts, and other visual aspects

Desktop Publishing SoftwareReal unit · OCN London

You'll select and apply appropriate design principles and page layouts for publications, considering target audiences. The unit covers inputting and combining text and other information, and using desktop publishing software techniques to edit and format publications accurately.

What you'll be able to do

Select and use appropriate designs and page layouts for publications, considering the target audience and purpose
Input and combine text and other information within publications, ensuring consistency and accuracy
Use desktop publishing software techniques to edit and format publications to a professional standard

Desktop Publishing SoftwareReal unit · OCN London

You'll learn to select and apply desktop publishing software for creating publications. The unit covers choosing appropriate designs and layouts considering target audiences and branding, and editing and formatting content to maintain consistency.

What you'll be able to do

Select appropriate designs and page layouts for publications, considering factors such as target audience, purpose, and branding guidelines
Use appropriate designs and page layouts for publications, ensuring consistency and visual appeal
Input text accurately into publications, adhering to specified formatting requirements
Combine text with other information, such as images, charts, and tables, to create visually engaging and informative publications
Use desktop publishing software techniques to edit text, including adjusting font styles, sizes, and spacing
Use desktop publishing software techniques to format publications, including setting margins, columns, and headers/footers

Desktop Publishing SoftwareReal unit · OCN London

You'll gain skills in selecting suitable designs and page layouts for publications using desktop publishing software. The unit includes inputting and combining text and images, and applying editing and formatting techniques to produce clear and visually structured publications.

What you'll be able to do

Select and use appropriate designs and page layouts for publications, considering the target audience and purpose
Input text and other information into publications, ensuring accuracy and consistency
Combine text and other information within publications, arranging elements effectively to create a visually appealing layout
Use desktop publishing software techniques to edit publications, making corrections and adjustments as needed
Use desktop publishing software techniques to format publications, applying styles and effects to enhance the overall appearance

Drawing and Planning SoftwareReal unit · OCN London

This unit equips learners to accurately input, organise, and combine information within drawing and planning software. You'll use software tools to edit, manipulate, format, and present drawings or plans, ensuring logical organisation and data accuracy.

What you'll be able to do

Input information accurately and efficiently for use in drawings or plans
Organise information logically and systematically for drawings or plans
Combine different types of information effectively to create comprehensive drawings or plans
Use a range of tools within drawing and planning software to edit drawings or plans
Manipulate elements within drawings or plans to achieve desired outcomes
Format drawings or plans to ensure clarity and professional presentation
Present drawings or plans in a suitable format for the intended audience and purpose

Drawing and Planning SoftwareReal unit · OCN London

It teaches you to create, organise, and combine information to produce drawings or plans using specialised software. You'll also develop skills in editing, manipulating, formatting, and presenting drawings or plans to achieve clear and professional outcomes.

What you'll be able to do

Input, organise and combine information effectively for the creation of drawings or plans.
Use appropriate tools and techniques to edit drawings or plans to meet specific requirements.
Use appropriate tools and techniques to manipulate drawings or plans to achieve desired outcomes.
Use appropriate tools and techniques to format drawings or plans for clarity and professionalism.
Use appropriate tools and techniques to present drawings or plans effectively.

Drawing and Planning SoftwareReal unit · OCN London

You'll learn to input, organise, combine, edit, manipulate, and format information within drawing and planning software. The unit focuses on producing accurate, well-organised drawings or plans using various software tools and techniques.

What you'll be able to do

Input information for drawings or plans
Organise information for drawings or plans
Combine information for drawings or plans
Use tools to edit drawings or plans
Use techniques to edit drawings or plans
Use tools to manipulate drawings or plans
Use techniques to manipulate drawings or plans
Use tools to format drawings or plans
Use techniques to format drawings or plans
Use tools to present drawings or plans
Use techniques to present drawings or plans

IT Communication FundamentalsReal unit · OCN London

You'll learn to select and use various information sources, including internet-based resources, to meet communication needs. The unit covers evaluating information fitness for purpose and using IT tools to communicate safely, responsibly, and effectively.

What you'll be able to do

Select and use a variety of sources of information to meet specific communication needs.
Access, search for, select and use Internet-based information resources effectively.
Evaluate the fitness for purpose of Internet-based information.
Select and use appropriate IT tools to communicate and exchange information safely.
Demonstrate responsible and effective communication practices when using IT.

IT Communication FundamentalsReal unit · OCN London

This unit covers the use of various digital and non-digital information sources to meet specific needs. You'll learn to access, search for, select, and assess the suitability of internet-based information, and use IT tools to communicate and exchange information effectively.

What you'll be able to do

Use a variety of sources of information, including digital and non-digital sources, to meet specific information needs
Access Internet-based information effectively using appropriate search strategies and tools
Search for relevant information on the Internet using appropriate keywords and search techniques
Select relevant information from Internet sources based on its suitability for the intended purpose
Use Internet-based information effectively to meet specific needs
Assess the fitness for purpose of Internet-based information, considering factors such as accuracy, reliability, and bias
Select appropriate IT tools and methods to communicate information effectively
Use IT to communicate information clearly and concisely to a specified audience
Use IT to exchange information effectively with others, ensuring secure and reliable transmission

IT Security for UsersReal unit · OCN London

This unit equips learners to identify security risks to IT systems and data and to select, use, and develop procedures to monitor and minimise these risks. You'll demonstrate security monitoring techniques and maintain records of identified risks.

What you'll be able to do

Select appropriate procedures to monitor security risks to IT systems and data
Use appropriate procedures to monitor security risks to IT systems and data
Develop appropriate procedures to minimise security risks to IT systems and data

IT Security for UsersReal unit · OCN London

You'll understand IT security risks and apply methods to minimise threats to systems and data. The unit covers implementing preventative measures, safeguards, and adherence to organisational IT security procedures.

What you'll be able to do

Use appropriate methods to minimise security risks to IT systems and data, implementing preventative measures and safeguards

IT Security for UsersReal unit · OCN London

It teaches you to identify potential IT security risks and select appropriate methods to minimise them. You'll demonstrate security practices and understand the importance of adhering to organisational policies and legal requirements regarding IT security.

What you'll be able to do

Select and use appropriate methods to minimise security risk to IT systems and data, adhering to organisational policies and legal requirements

IT Software FundamentalsReal unit · OCN London

This unit provides learners with fundamental skills to select and use software applications to meet specific needs and solve problems. You'll enter, develop, format, and present information effectively using IT tools, considering purpose and audience.

What you'll be able to do

Select and use software applications to meet specific needs and solve problems effectively
Enter, develop and format different types of information to suit its meaning and purpose, ensuring accuracy and clarity
Present information in ways that are fit for purpose and audience, considering accessibility and engagement
Make effective use of IT tools and facilities to present information in a professional and impactful manner

IT Software FundamentalsReal unit · OCN London

You'll develop the ability to select and use appropriate software applications to solve problems and meet needs. The unit covers entering, developing, combining, formatting, and presenting information suitably for specific purposes and audiences.

What you'll be able to do

Select appropriate software applications to meet specific needs
Use appropriate software applications to solve specific problems
Enter different types of information into software applications
Develop different types of information within software applications
Combine different types of information within software applications
Format different types of information to suit its meaning and purpose
Present information in ways that are fit for purpose
Present information in ways that are appropriate for the intended audience
Evaluate the selection of IT tools and facilities used to present information
Evaluate the use of IT tools and facilities used to present information

IT User FundamentalsReal unit · OCN London

You'll develop fundamental IT skills to use systems for various tasks, organise and retrieve information efficiently, and follow safety and security practices. The unit also covers routine maintenance and troubleshooting to ensure effective IT system use.

What you'll be able to do

Use IT systems effectively to meet specific needs and requirements
Organise information efficiently using appropriate IT tools and techniques
Store information securely using appropriate IT systems and methods
Retrieve information effectively and efficiently from IT systems
Follow established safety practices when using IT systems
Understand the need for security practices to protect IT systems and data
Carry out routine maintenance tasks on IT systems
Respond to routine IT system problems in a timely and effective manner

IT User FundamentalsReal unit · OCN London

You'll develop fundamental IT skills to use systems effectively in a professional context. This includes managing information storage and retrieval, adhering to safety and security practices, and performing basic system maintenance and troubleshooting.

What you'll be able to do

Use IT systems effectively to meet a variety of needs in a professional context
Manage information storage and retrieval appropriately, ensuring data integrity and accessibility
Follow and understand the need for safety and security practices when using IT systems
Maintain IT systems and troubleshoot common IT system problems effectively

Imaging SoftwareReal unit · OCN London

It teaches you to use imaging software to obtain, insert, and combine information from various sources to create and edit images. You'll develop skills in manipulating images using software tools to achieve desired visual effects.

What you'll be able to do

Obtain, insert and combine information from various sources for inclusion in images
Use imaging software tools to create, manipulate and edit images, achieving desired visual effects and outcomes

Imaging SoftwareReal unit · OCN London

You'll gain skills in using imaging software to create and manipulate images by obtaining and inserting information from various sources. The unit includes combining different data types and editing images to meet specific requirements.

What you'll be able to do

Obtain information from various sources for inclusion in images, such as text, data, and graphics
Insert information into images, ensuring proper placement and alignment
Combine different types of information within images to create visually appealing and informative compositions
Use imaging software tools to create images from scratch, utilising various drawing and painting tools
Use imaging software tools to manipulate existing images, such as resizing, cropping, and rotating
Use imaging software tools to edit images, including adjusting colour, brightness, and contrast

Imaging SoftwareReal unit · OCN London

It teaches you to obtain, insert, and combine information within images using imaging software. You'll learn to create, manipulate, and edit images effectively using a range of software tools and techniques.

What you'll be able to do

Obtain information for inclusion in images
Insert information into images
Combine information within images
Use imaging software tools to create images
Use imaging software tools to manipulate images
Use imaging software tools to edit images

Improving Productivity Using ITReal unit · OCN London

This unit focuses on planning, selecting, and using IT systems and software to enhance productivity. You'll review and adapt IT tool usage, evaluate options, and develop solutions to improve ongoing IT system effectiveness.

What you'll be able to do

Plan the use of appropriate IT systems and software for different purposes, considering factors such as functionality, compatibility, and cost-effectiveness
Select appropriate IT systems and software for different purposes, based on a thorough evaluation of available options
Use appropriate IT systems and software for different purposes, adhering to organisational policies and procedures
Review the ongoing use of IT tools and systems to identify areas for improvement and optimisation
Adapt the ongoing use of IT tools and systems to ensure that activities are successful and meet evolving needs
Develop solutions to improve the ongoing use of IT tools and systems, addressing identified challenges and opportunities
Test solutions to improve the ongoing use of IT tools and systems, ensuring that they are effective and reliable

Improving Productivity Using ITReal unit · OCN London

This unit equips learners to plan, select, use, and evaluate IT systems and software to improve productivity. You'll devise solutions to enhance IT tool use for themselves and others, ensuring successful completion of communication, storage, retrieval, and data analysis tasks.

What you'll be able to do

Plan the use of appropriate IT systems for different purposes
Plan the use of appropriate IT software for different purposes
Select appropriate IT systems for different purposes
Select appropriate IT software for different purposes
Use appropriate IT systems for different purposes
Use appropriate IT software for different purposes
Evaluate the selection of IT tools to make sure that activities are successful
Evaluate the use of IT tools to make sure that activities are successful
Devise solutions to improve the use of IT tools for self and others
Devise solutions to improve the use of IT systems for self and others

Improving Productivity Using ITReal unit · OCN London

It teaches you to plan and use IT systems and software efficiently to improve productivity. You'll select appropriate tools, complete tasks adhering to organisational policies, and review IT use to identify areas for improvement.

What you'll be able to do

Plan the use of appropriate IT systems and software to meet specific requirements, considering factors such as functionality, compatibility, and cost
Use IT systems and software efficiently to complete planned tasks, adhering to organisational policies and procedures
Review the selection of IT tools to ensure they are fit for purpose and meet the needs of the work activities
Review the use of IT systems and software to make sure that work activities are successful, identifying areas for improvement

Multimedia SoftwareReal unit · OCN London

It teaches you to plan, obtain, input, and combine multimedia content using software tools. You'll edit, format, and present multimedia products effectively, ensuring logical flow and meeting the needs of the target audience.

What you'll be able to do

Plan the content of multimedia products, taking into account the target audience and purpose
Plan the organisation of multimedia products to ensure logical flow and ease of navigation
Obtain content from various sources, ensuring appropriate permissions and licences are in place
Input content into multimedia software, maintaining quality and accuracy
Combine different types of content (e.g., text, images, audio, video) to create engaging multimedia outcomes
Use multimedia software tools to edit content, adjusting parameters such as colour, brightness, and contrast
Use multimedia software tools to format content, ensuring consistency and visual appeal
Play multimedia outcomes to test functionality and identify areas for improvement
Present multimedia outcomes to stakeholders, gathering feedback and making necessary revisions

Multimedia SoftwareReal unit · OCN London

You'll plan, create, and present multimedia products by obtaining and combining text, images, audio, and video content. The unit covers using tools and techniques to build and edit multimedia content and delivering the final product appropriately.

What you'll be able to do

Plan the content and organisation of multimedia products to meet identified needs and objectives.
Obtain, input and combine various content types, such as text, images, audio, and video, to build comprehensive multimedia outcomes.
Use appropriate tools and techniques to build and edit multimedia content effectively.
Play and present multimedia outcomes in a suitable format for the intended audience.

Multimedia SoftwareReal unit · OCN London

This unit develops learners' ability to plan, create, and present multimedia products. You'll obtain and combine content from various sources, use multimedia software tools to edit and format content, and deliver multimedia outcomes that meet specified needs.

What you'll be able to do

Plan the content and organisation of multimedia products to meet identified needs and objectives
Obtain, input and combine content from various sources to build comprehensive multimedia outcomes
Use multimedia software tools to edit and format multimedia content to meet specified requirements and standards
Play and present multimedia outcomes effectively, ensuring optimal viewing and listening experiences

Optimise IT System PerformanceReal unit · OCN London

You'll learn to maintain and optimise IT system performance by maintaining hardware and software, managing files, responding to common problems, and customising the working environment to meet user needs.

What you'll be able to do

Maintain hardware components in working order to ensure optimal IT system performance.
Maintain software applications in working order to ensure optimal IT system performance.
Manage files effectively to maintain optimal system performance and prevent data loss.
Respond effectively to common IT system problems and errors to minimise disruption.
Customise the working environment, including settings and configurations, to meet specific user needs and preferences.

Optimise IT System PerformanceReal unit · OCN London

You'll learn to optimise IT system performance by maintaining hardware and software, managing files and disks, and troubleshooting common problems. The unit includes customising the working environment and maintaining software to ensure efficient operation.

What you'll be able to do

Keep computer hardware operating efficiently to ensure optimal performance
Keep computer software operating efficiently to ensure optimal performance
Manage files effectively to optimise IT system performance
Manage disks effectively to optimise IT system performance
Troubleshoot common IT system problems and errors effectively
Respond appropriately to common IT system problems and errors
Customise the working environment to optimise performance and user experience
Maintain software regularly to meet ongoing performance needs

Optimise IT System PerformanceReal unit · OCN London

This unit provides learners with knowledge and skills to maintain and optimise IT system performance. You'll carry out routine hardware and software maintenance, troubleshoot problems, manage files, and plan both routine and non-routine maintenance activities.

What you'll be able to do

Keep computer hardware operating efficiently through regular maintenance and optimisation
Keep computer software operating efficiently through updates and configuration
Manage files effectively to maintain and improve IT system performance
Troubleshoot IT system problems quickly and effectively to minimise downtime
Respond to IT system problems in a way that minimises disruption
Plan routine maintenance of hardware and software to ensure optimal performance
Monitor the routine maintenance of hardware and software to identify potential issues
Plan non-routine maintenance of hardware and software to address specific needs
Monitor the non-routine maintenance of hardware and software to ensure effectiveness
Review hardware and software configurations to identify areas for improvement
Modify hardware and software configurations to maintain optimal performance

Personal Information Management SoftwareReal unit · OCN London

It teaches you to use personal information management software to schedule appointments and meetings, prioritise tasks using a task list, and store, organise, and retrieve contact information using an address book.

What you'll be able to do

Use calendars to schedule appointments
Use calendars to schedule meetings
Use a task list to prioritise activities
Use an address book to store contact information
Use an address book to organise contact information
Use an address book to retrieve contact information

Personal Information Management SoftwareReal unit · OCN London

You'll learn to use personal information management software to schedule appointments, prioritise tasks, and organise contact information. The unit covers utilising calendar, task list, and address book applications to manage personal information efficiently.

What you'll be able to do

Use a calendar application to schedule appointments, including setting reminders and recurring events
Use a task list application to prioritise activities, assigning due dates and tracking progress
Use an address book application to store contact information, including names, addresses, phone numbers, and email addresses
Organise contact information in an address book application, using groups or categories
Retrieve contact information from an address book application efficiently and accurately

Presentation SoftwareReal unit · OCN London

It teaches you to input and combine text, images, and charts within presentation software. You'll structure, edit, and format slides logically and prepare presentations tailored to audience needs and objectives.

What you'll be able to do

Input and combine text and other information, such as images and charts, within presentation slides.
Use presentation software tools to structure slides in a logical order.
Use presentation software tools to edit and format slides for visual appeal and clarity.
Prepare slides for presentation to meet specific audience needs and objectives.

Presentation SoftwareReal unit · OCN London

You'll develop the ability to create presentations by inputting and combining text and other information within slides. The unit covers structuring, editing, formatting slides, and preparing slideshows to ensure clarity and visual appeal during presentations.

What you'll be able to do

Input and combine text and other information effectively within presentation slides
Use presentation software tools to structure, edit and format slide sequences logically and professionally
Prepare slideshow for presentation, ensuring it is engaging and informative

Presentation SoftwareReal unit · OCN London

You'll learn to create and format presentations using presentation software. The unit covers inputting and combining text, numerical data, and multimedia elements, structuring and editing slides, and preparing interactive slideshows for presentations.

What you'll be able to do

Input text and other information within presentation slides accurately and efficiently
Combine text and other information effectively within presentation slides to create a cohesive presentation
Use presentation software tools to structure presentations logically and effectively
Edit presentations using presentation software tools to ensure accuracy and clarity
Format presentations using presentation software tools to enhance visual appeal and readability
Prepare an interactive slideshow for presentation, incorporating elements that engage the audience

Project Management SoftwareReal unit · OCN London

This unit equips learners with the ability to create and manage project plans using project management software. You'll define project scope, allocate tasks and resources, update progress, and produce reports to communicate project status effectively.

What you'll be able to do

Create a project plan, defining its scope, objectives, and deliverables
Define the tasks, resources, and timelines required for the project
Enter information about project tasks, including dependencies and constraints
Edit information about project tasks and resources to reflect changes in the project plan
Update information about project progress, including task completion and resource utilisation
Select appropriate tools and techniques to display project status
Use appropriate tools and techniques to report on project status to stakeholders

Project Management SoftwareReal unit · OCN London

You'll learn to create and define projects using project management software. The unit covers entering and editing project tasks and resources, updating progress, and using tools to display and report on project status.

What you'll be able to do

Create a project plan, defining its scope, objectives, and deliverables
Enter and edit information about project tasks, including dependencies, durations, and deadlines
Enter and edit information about project resources, including personnel, equipment, and materials
Update information about project progress, tracking task completion and resource utilisation
Select and use appropriate tools and techniques to display and report on project status, such as Gantt charts and progress reports

Project Management SoftwareReal unit · OCN London

It teaches you to use project management software to create and define projects, enter and edit task and resource information, update progress, and select appropriate tools to display and report on project status effectively.

What you'll be able to do

Create a project
Define a project
Enter information about project tasks
Edit information about project tasks
Enter information about project resources
Edit information about project resources
Update information about project progress
Select appropriate tools to display project status
Select appropriate techniques to display project status
Select appropriate tools to report on project status
Select appropriate techniques to report on project status
Use appropriate tools to display project status
Use appropriate techniques to display project status
Use appropriate tools to report on project status
Use appropriate techniques to report on project status

Set Up an IT SystemReal unit · OCN London

You'll learn to select and connect a personal computer with hardware and storage media safely. The unit includes connecting to communication services, installing and configuring software, and verifying the IT system's operational status.

What you'll be able to do

Select and safely connect a personal computer with associated hardware components and storage media to meet specific requirements.
Select and connect an IT system to a communication service, such as the internet or a network, to meet communication needs.
Install and configure necessary software applications for intended use on the IT system.
Check that the IT system and communication service are functioning successfully and troubleshoot any issues that arise.

Set Up an IT SystemReal unit · OCN London

This unit equips learners with the skills to select, connect, install, and configure personal computers and associated hardware safely. You'll also connect communication services and verify system operation to meet identified needs effectively.

What you'll be able to do

Select a personal computer and associated hardware and storage media safely, ensuring they meet identified needs
Connect a personal computer safely with associated hardware and storage media to meet identified needs
Select an IT system and connect it to a communication service successfully, ensuring it meets identified needs
Install an operating system and application software for use on the IT system
Configure the operating system and application software for use on the IT system
Check that the IT system is working successfully
Check that the communication service is working successfully

Set Up an IT SystemReal unit · OCN London

This unit equips learners with skills to safely connect a personal computer, printer, and peripheral devices following health and safety guidelines. You'll also set up software, connect to IT communication services, and verify system functionality.

What you'll be able to do

Connect up a personal computer safely, following manufacturer's instructions and health and safety guidelines
Connect up a printer safely, following manufacturer's instructions and health and safety guidelines
Connect up peripheral devices safely, following manufacturer's instructions and health and safety guidelines
Connect to an IT communication service, ensuring correct configuration and security settings
Set up software for use, installing and configuring it according to user requirements
Check that the IT system is working successfully, verifying all components are functioning correctly
Check that the communication service is working successfully, ensuring connectivity and data transfer

Specialist SoftwareReal unit · OCN London

This unit covers the use of specialist software to input, combine, organise, and retrieve information efficiently. You'll learn to accurately enter data, correct errors, and exploit software functions to process and present information effectively.

What you'll be able to do

Input information accurately using specialist software
Combine information effectively using specialist software
Create appropriate structures within the specialist software to organise information efficiently
Modify existing structures within the specialist software to organise information efficiently
Retrieve information efficiently using the specialist software
Exploit the functions of the specialist software effectively to process information
Exploit the functions of the specialist software effectively to present information

Specialist SoftwareReal unit · OCN London

It teaches you to use specialist software to input, organise, combine, edit, process, format, and present information. You'll develop proficiency in utilising software tools to manipulate data from various sources effectively.

What you'll be able to do

Input, organise and combine information effectively using specialist software applications
Use appropriate tools and techniques to edit, process, format and present information using specialist software

Specialist SoftwareReal unit · OCN London

You'll develop the ability to input and combine information using specialist applications, organise data with appropriate structures, and use software functions to process and present information. The unit emphasises accurate data entry and error correction.

What you'll be able to do

Input information accurately using specialist applications
Combine information effectively using specialist applications
Use appropriate structures within the specialist software to organise information efficiently
Retrieve information efficiently using the specialist software
Use the functions of the software effectively to process information
Use the functions of the software effectively to present information

Spreadsheet SoftwareReal unit · OCN London

It teaches you to use spreadsheet software to enter, edit, and organise numerical and other data. You'll apply formulas and tools to summarise information and create effective presentations of data using charts and graphs.

What you'll be able to do

Use a spreadsheet to enter numerical and other data accurately and efficiently
Edit and organise data within a spreadsheet, using appropriate formatting and layout techniques
Use appropriate formulas to summarise spreadsheet information, performing calculations and generating totals
Use appropriate tools to display spreadsheet information, creating charts and graphs to visualise data
Select and use appropriate tools and techniques to present spreadsheet information effectively, tailoring the presentation to the audience and purpose

Spreadsheet SoftwareReal unit · OCN London

You'll learn to enter, edit, and organise data within spreadsheets accurately. They will also learn to select and use appropriate formulas and data analysis tools, as well as present and format spreadsheet information to meet specific requirements.

What you'll be able to do

Use a spreadsheet to enter, edit and organise numerical and other data accurately and efficiently.
Select and use appropriate formulas to perform calculations and data analysis to meet specific requirements.
Select and use appropriate data analysis tools to interpret and summarise data effectively.
Select and use appropriate tools and techniques to present spreadsheet information clearly and concisely.
Select and use appropriate tools and techniques to format spreadsheet information for professional presentation.

Spreadsheet SoftwareReal unit · OCN London

It teaches you to use spreadsheet software to enter, edit, and organise data accurately and efficiently. You'll apply formulas and data analysis tools, and format and publish spreadsheet information to meet specific requirements.

What you'll be able to do

Use a spreadsheet to enter numerical data accurately and efficiently
Use a spreadsheet to enter other types of data, such as text and dates
Use a spreadsheet to edit data, making corrections and updates as needed
Use a spreadsheet to organise data, using features such as sorting, filtering, and grouping
Select appropriate formulas to perform calculations on spreadsheet data, such as sums, averages, and percentages
Use data analysis tools and techniques to meet requirements, such as creating charts and graphs
Use tools and techniques to present spreadsheet information clearly and effectively, such as formatting cells and adding headings
Format spreadsheet information to enhance readability and visual appeal
Publish spreadsheet information in a suitable format, such as a PDF or web page

Using Collaborative TechnologiesReal unit · OCN London

This unit develops learners' ability to use collabourative technologies safely and securely. You'll set up and access IT tools for collabourative working, prepare technologies for use, and contribute effectively to tasks while managing potential risks.

What you'll be able to do

Stay safe when using collaborative technology
Stay secure when using collaborative technology
Set up IT tools and devices for collaborative working
Access IT tools and devices for collaborative working
Prepare collaborative technologies for use
Contribute to tasks using collaborative technologies

Using Collaborative TechnologiesReal unit · OCN London

You'll develop the skills to use collabourative technologies safely and effectively. This includes planning and setting up IT tools, configuring devices for collabouration, and contributing to tasks while adhering to security protocols and data protection practices.

What you'll be able to do

Stay safe and secure when working with collaborative technology by adhering to security protocols and best practises.
Plan and set up IT tools and devices effectively for collaborative working environments.
Prepare collaborative technologies for use by configuring settings and ensuring compatibility.
Contribute effectively to tasks using collaborative technologies, demonstrating effective communication and collaboration skills.

Using Collaborative TechnologiesReal unit · OCN London

You'll practise safe online behaviour and maintain security when using collabourative technologies. The unit covers planning and setting up IT tools for collabouration, preparing technologies for use, and managing tasks securely within a collabourative environment.

What you'll be able to do

Practise safe online behaviour when working with collaborative technology, adhering to security protocols
Maintain a secure working environment when using collaborative technology, protecting data and systems
Plan the implementation of IT tools and devices for collaborative working, considering user needs and technical requirements
Set up IT tools and devices effectively to facilitate collaborative working
Prepare collaborative technologies for use, ensuring they are configured correctly and ready for participants
Manage tasks effectively using collaborative technologies, tracking progress and assigning responsibilities

Using EmailReal unit · OCN London

This unit develops learners' ability to use email software to compose, send, and manage messages effectively. You'll apply appropriate language and formatting, and organise incoming emails using prioritisation and management techniques.

What you'll be able to do

Use e-mail software tools and techniques to compose and send messages effectively
Manage incoming email effectively, prioritising and organising messages as required

Using EmailReal unit · OCN London

You'll learn to compose, send, and manage email communications professionally. The unit covers using email software tools to format messages, handle attachments, prioritise incoming emails, and organise the inbox efficiently.

What you'll be able to do

Use e-mail software tools and techniques to compose and send messages clearly and professionally
Manage incoming e-mail effectively, prioritising and organising messages appropriately

Using EmailReal unit · OCN London

This unit develops learners' ability to use email software to compose, format, and send messages accurately. You'll manage email effectively by organising inboxes and folders, ensuring correct addressing and attachments, and applying appropriate styling.

What you'll be able to do

Use e-mail software tools to compose messages, creating clear and concise content
Use e-mail software tools to send messages, ensuring correct addressing and attachments
Use e-mail software techniques to compose messages, applying formatting and styling appropriately
Use e-mail software techniques to send messages, managing delivery options and confirmations
Manage use of e-mail software effectively, organising inbox and folders for efficient retrieval
Manage use of e-mail software effectively, applying filters and rules to prioritise messages

Using Mobile IT DevicesReal unit · OCN London

You'll learn to set up and use mobile IT devices effectively. The unit covers configuring device settings, using applications, transferring data, and maintaining device performance for various tasks.

What you'll be able to do

Set up a mobile device to meet individual needs, configuring settings such as language, time zone, and network connections
Use applications on a mobile device to perform various tasks, such as communication, information access, and entertainment
Use files on a mobile device, including creating, editing, and organising documents, images, and other data
Transfer data to a mobile device from other devices or sources, using methods such as Bluetooth, Wi-Fi, or USB
Transfer data from a mobile device to other devices or sources, using appropriate methods
Maintain the performance of a mobile device by managing storage space, updating software, and optimising settings

Using Mobile IT DevicesReal unit · OCN London

You'll learn to set up and customise mobile IT devices to meet individual needs, including configuring settings and personalising interfaces. The unit covers selecting and using applications, transferring data, and optimising device performance.

What you'll be able to do

Set up the mobile device to meet individual needs, configuring settings and preferences
Customise the mobile device to meet individual needs, personalising the interface and functionality
Select applications on the mobile device, choosing appropriate tools for specific tasks
Use applications on the mobile device effectively, utilising their features and functions
Select files on the mobile device, identifying and accessing relevant data
Use files on the mobile device effectively, opening, editing, and managing them
Use tools to transfer data to mobile devices, employing appropriate methods for different file types
Use techniques to transfer data from mobile devices, employing appropriate methods for different file types
Optimise the performance of mobile devices, managing resources and settings to improve speed and efficiency

Using the InternetReal unit · OCN London

You'll learn to connect to the Internet, navigate webpages using browser software, search for information, communicate online, and understand safety and security practices when working on the Internet.

What you'll be able to do

Connect to the Internet using appropriate hardware and software
Use browser software to navigate webpages effectively
Use browser tools to search for information from the Internet
Use browser software to communicate information online
Understand the need for safety practices when working online
Understand the need for security practices when working online

Using the InternetReal unit · OCN London

You'll learn to select and configure internet connections and use browser software to navigate webpages. The unit covers effective online searching, communication, and the application of security practices to ensure safe internet use.

What you'll be able to do

Select and set up an appropriate connection to access the Internet, ensuring compatibility and functionality
Set up and use browser software to navigate webpages, utilising various features and settings
Use browser tools to search effectively and efficiently for information from the Internet, employing appropriate search terms and techniques
Use browser software to communicate information online, utilising different communication methods and platforms
Develop and apply appropriate safety and security practices and procedures when working online, mitigating potential risks and threats

Using the InternetReal unit · OCN London

This unit equips learners with skills to connect to the internet and navigate web pages using browser software. You'll search for information, communicate online, and understand essential safety and security practices when working on the internet.

What you'll be able to do

Connect to the internet using appropriate hardware and software
Use browser software to navigate web pages effectively
Use browser tools to search for information from the internet efficiently
Use browser software to communicate information online in a professional manner
Follow and understand the need for safety and security practices when working online to protect personal data and systems

Video SoftwareReal unit · OCN London

It teaches you to capture, combine, and edit video sequences using suitable hardware and software. You'll learn to configure equipment, apply editing techniques, and present video sequences effectively to an audience.

What you'll be able to do

Use video hardware to capture video sequences effectively
Use video software to capture video sequences effectively
Use video software tools to combine video sequences into a cohesive whole
Use video software tools to edit video sequences to improve their quality
Play video sequences using appropriate hardware and software
Present video sequences to an audience in a clear and engaging manner

Video SoftwareReal unit · OCN London

This unit develops learners' skills in capturing, editing, and presenting video sequences to a professional standard. You'll use video hardware and software to combine and edit sequences, apply camera techniques, and optimise playback for presentations.

What you'll be able to do

Use video hardware and software to capture video sequences effectively
Use video software tools and techniques to combine and edit video sequences to a professional standard
Play and present video sequences effectively, ensuring optimal viewing experience

Video SoftwareReal unit · OCN London

You'll learn to operate video hardware and software to capture, edit, and present video sequences. The unit covers adjusting settings for optimal quality, using editing tools, and evaluating video output for issues such as lighting and focus.

What you'll be able to do

Use video hardware and software to capture video sequences, ensuring appropriate settings and quality
Use video software tools and techniques to edit video sequences, including cutting, splicing, and adding transitions
Play and present video sequences, optimising for different output formats and devices

Website SoftwareReal unit · OCN London

This unit provides learners with skills to plan, create, and structure web pages using website software tools. You'll format content to enhance readability and visual appeal, incorporate multimedia elements, and publish web pages to the Internet or intranet.

What you'll be able to do

Plan the structure and content of web pages to meet specific objectives
Create web pages using appropriate website software tools
Use website software tools to structure web pages logically and consistently
Format web pages to enhance readability and visual appeal
Publish web pages to the Internet or an intranet, ensuring accessibility and functionality

Website SoftwareReal unit · OCN London

You'll create website structures and styles using appropriate coding languages and design principles. The unit includes preparing website content using software tools and publishing websites to ensure accessibility, usability, and functionality.

What you'll be able to do

Create structures and styles for websites using appropriate coding languages and design principles
Use website software tools to prepare content for websites, ensuring accessibility and usability
Publish websites to a specified server, ensuring functionality and security

Website SoftwareReal unit · OCN London

You'll develop the ability to create website structures and styles using coding languages and frameworks. The unit covers integrating multimedia and interactive features, applying responsive design principles, and publishing and testing multiple page websites.

What you'll be able to do

Create website structures using appropriate coding languages and frameworks
Create website styles using CSS or similar styling languages to define the visual appearance of the website
Use website structures and styles effectively to produce functional and visually appealing websites
Select appropriate website software tools and features for developing multiple page websites
Use website software tools and features to develop multiple page websites with multimedia elements such as images, audio, and video
Use website software tools and features to develop multiple page websites with interactive features such as forms, quizzes, and animations
Publish multiple page websites to a web server, ensuring accessibility and functionality
Test multiple page websites thoroughly to identify and resolve any errors or issues with multimedia and interactive features

Word Processing SoftwareReal unit · OCN London

This unit develops learners' proficiency in entering, editing, and combining text and multimedia within word processing documents. You'll structure information logically and use software tools to format and present documents accurately and professionally.

What you'll be able to do

Enter text and other information accurately into word processing documents, ensuring correct spelling and grammar
Edit text and other information within word processing documents to improve clarity and conciseness
Combine text and other information effectively within word processing documents to create a cohesive document
Structure information logically within word processing documents using headings, subheadings, and other formatting features
Use word processing software tools to format documents consistently and professionally
Present documents effectively using word processing software tools, considering factors such as layout, font choice, and visual appeal

Word Processing SoftwareReal unit · OCN London

You'll learn to enter and combine text and other information accurately within word processing documents. The unit also covers creating and modifying document layouts and structures, and formatting documents to meet specific requirements.

What you'll be able to do

Enter text accurately within word processing documents
Combine text and other information accurately within word processing documents
Create layouts for word processing documents
Modify layouts for word processing documents
Create structures for word processing documents
Modify structures for word processing documents
Use word processing software tools to format documents effectively
Use word processing software tools to present documents effectively to meet requirements

Word Processing SoftwareReal unit · OCN London

You'll learn to enter and combine text, images, and other information accurately within word processing documents. The unit covers creating and modifying layouts, structures, and styles, and using software tools to format and present documents effectively.

What you'll be able to do

Enter and combine text and other information accurately within word processing documents
Create and modify appropriate layouts for word processing documents
Create and modify appropriate structures for word processing documents
Create and modify appropriate styles for word processing documents
Use word processing software tools to format documents effectively to meet requirements
Use word processing software techniques to format documents effectively to meet requirements
Use word processing software tools to present documents effectively to meet requirements
Use word processing software techniques to present documents effectively to meet requirements

The honest bit

You’ve started things before

Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

Your passport

Every credit is a stamp you keep

Level 3 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.

Audio SoftwareAudio SoftwareAudio SoftwareBespoke SoftwareBespoke SoftwareBespoke SoftwareComputerised Accounting SoftwareComputerised Accounting Software

Each stamp is a real unit registered against this qualification.

Who’d teach you this

The Evidence Evaluator

Assessor

Helps you show what you can actually do, gathering the evidence that proves it as you learn.

Meet all twelve tutors

Where this connects

Where these credits take you

A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.

Future FluencyAll ten future skillsSee how every unit is contextualised by the tenExplore →

Skills it covers

What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.

Computerised Accounting SoftwareOptimise IT system performance

How you’ll actually learn this

One-to-one, on your own real work

A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.

One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.

Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.

Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.

Audio SoftwareLevel 3

Applied to your own work

This unit covers the use of audio hardware and software to capture, combine, and edit audio sequences. Learners will develop skills in optimising audio quality and presenting audio sequences effectively using appropriate tools and techniques.

How the thinking builds

Remember
Understand
Apply
Analyse
Evaluate
Create

An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

Your PlanIllustration

Built for OCNLR Level 3 Award in IT User Skills (ITQ)

29 units in this credential, in the order it lists them, awarded by OCN London.

Audio Software
Bespoke Software
Computerised Accounting Software
Data Management Software
Database Software
Design Software

and 23 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

Why it sticks

Most courses stop at remembering

There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.

6CreateThe Creative Catalyst
5EvaluateThe Evidence Evaluator
4AnalyseThe Analyst
3ApplyThe Coach
2UnderstandThe Connector
1RememberThe Builder

Where most courses leave you Where Zavmo takes you

Why this matters: AI can already remember and understand for you. What it can’t do is take your real problem and judge the right call. So the only learning worth paying for is the learning that takes you to the top. That’s exactly what a tutor doing it with you, on your real work, is for.

The value

Why the companion is worth £70 a month

You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.

That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.

Earned on your own work, taught to the top.

Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.