Industry Qualifications · RQF Level 3
IQ Level 3 Award In Facilities Management Practice
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 3
- Total credits6
- Guided learning160 hours
- Units in this qualification18
Awarded by Industry Qualifications · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units Industry Qualifications registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Carry out energy managementReal unit · Industry Qualifications
What you'll be able to do
- Understand the principles of energy management
- Identify energy management processes
Contribute to disaster recovery and contingency planningReal unit · Industry Qualifications
What you'll be able to do
- Understand the principles and processes involved in disaster recovery and contingency planning
- Able to identify disaster recovery and contingency planning requirements
- Able to monitor and adjust disaster recovery and contingency planning processes
Contribute to the management of incidents and emergenciesReal unit · Industry Qualifications
What you'll be able to do
- Understand the procedures for dealing with incidents and emergencies
- Report incidents and emergencies
- Contribute to the correction of incidents and emergencies
Develop and implement a risk assessment plan in own area of responsibiltyReal unit · Industry Qualifications
What you'll be able to do
- Understand the legal requirements and personal responsibilities for health and safety within an organisation.
- Promote the importance of health and safety practices.
- Ensure that hazards and risks are identified and managed in own area of responsibility.
- Monitor and review health and safety performance and policy in own area of responsibility.
Develop working relationships with colleaguesReal unit · Industry Qualifications
What you'll be able to do
- Understand the benefits of working with colleagues.
- Establish working relationships with colleagues.
- Act in a professional and respectful manner when working with colleagues.
- Communicate with colleagues.
- Identify potential work-related difficulties and explore solutions.
Implement change in own area of responsibilityReal unit · Industry Qualifications
What you'll be able to do
- Understand how to implement change in own area of responsibility.
- Involve and support others through the change process.
- Implement and monitor a plan for change in own area of responsibility.
Maintain property and assetsReal unit · Industry Qualifications
What you'll be able to do
- Identify maintenance requirements
- Plan and schedule the maintenance of property and assets
- Carry out required maintenance activities
Manage facilities management projectsReal unit · Industry Qualifications
What you'll be able to do
- Understand the project planning process
- Plan the delivery of projects
- Carry out facilities management projects
Manage spaceReal unit · Industry Qualifications
What you'll be able to do
- Understand the principles of space utilisation
- Identify the space needs of clients
- Able to manage the space needs of clients
Monitor and solve customer service problemsReal unit · Industry Qualifications
What you'll be able to do
- Solve immediate customer service problems
- Identify repeated customer service problems and options for solving them
- Take action to avoid the repetition of customer service problems
- Understand how to monitor and solve customer service problems
Monitoring operational performanceReal unit · Industry Qualifications
What you'll be able to do
- Understand the principles of operational performance measurement
- Establish and monitor performance indicators
Operate security measuresReal unit · Industry Qualifications
What you'll be able to do
- Determine the effectiveness of current security measures
- Report any weaknesses in security measures
Procure suppliesReal unit · Industry Qualifications
What you'll be able to do
- Identify requirements for supplies.
- Evaluate suppliers that meet identified requirements.
- Select suppliers and obtain supplies.
- Monitor supplier performance.
Provide and monitor facilities for clientsReal unit · Industry Qualifications
What you'll be able to do
- Understand the facilities service needs of clients
- Negotiate the delivery of services to clients
- Organise the delivery of services
- Monitor the effective delivery of services to clients
Provide leadership and direction for own area of responsibilityReal unit · Industry Qualifications
What you'll be able to do
- Lead in own area of responsibility.
- Provide direction and set objectives in own area of responsibility.
- Communicate the direction for own area of responsibility and collect feedback to inform improvement.
- Assess own leadership performance.
Recruit staff in own area of responsibilityReal unit · Industry Qualifications
What you'll be able to do
- Review human resource requirements to meet business objectives in own area of responsibility.
- Understand the importance of ensuring that recruitment and selection processes meet legal, regulatory, ethical and social requirements.
- Participate in the recruitment and selection process.
- Evaluate the recruitment and selection process and identify improvements for the future.
Set objectives and provide support for team membersReal unit · Industry Qualifications
What you'll be able to do
- Communicate a team’s purpose and objectives to the team members.
- Develop a plan with team members showing how team objectives will be met.
- Support team members identifying opportunities and providing support.
- Monitor and evaluate progress and recognise individual and team achievement.
Understanding sustainability and environmental issues and the impact on facilities managementReal unit · Industry Qualifications
What you'll be able to do
- Understand sustainability and corporate responsibility
- Understand the impact of facilities management on the environment
- Understand how to manage waste and its safe disposal
- Understand how to improve environmental awareness and responsibility
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 3 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Allocate and manage space in workplace and facilities services
- Analyse operational performance in workplace and facilities services
- Contribute to implementing measures to manage an incident or outbreak
- Contribute to the procurement of supplies
- Determine the effectiveness of security measures
- Manage assets and the maintenance strategy for workplace and facilities services
- Manage disaster recovery plans to achieve business continuity
- Monitor and Solve Customer Service Problems
Where this can lead
Head of Facilities Projects
Your career here is what you make it. We provide the opportunities and the support, but your drive and curiosity will ultimately shape your path. We're excited to see where you take it.
See the whole journey →Showing 6 roles, drawn from 37 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for IQ Level 3 Award In Facilities Management Practice
18 units in this credential, in the order it lists them, awarded by Industry Qualifications.
- Carry out energy management
- Contribute to disaster recovery and contingency planning
- Contribute to the management of incidents and emergencies
- Develop and implement a risk assessment plan in own area of responsibilty
- Develop working relationships with colleagues
- Implement change in own area of responsibility
and 12 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.