Chartered Institute of Housing · RQF Level 2
CIH Level 2 Certificate In Neighbourhood Maintenance
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 2
- Total credits13
- Guided learning86 hours
- Units in this qualification10
Awarded by Chartered Institute of Housing · on the Ofqual register
Start here
See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units Chartered Institute of Housing registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Assist with the Maintenance of Grass SurfacesReal unit · Chartered Institute of Housing
What you'll be able to do
- Assist with maintaining grass surfaces.
- Work safely.
Check and record the condition of propertyReal unit · Chartered Institute of Housing
What you'll be able to do
- Plan checks on the condition of property
- Carry out checks on the condition of property
Clean and maintain external surfaces and areasReal unit · Chartered Institute of Housing
What you'll be able to do
- Understand how to prepare to clean and maintain external surfaces and areas
- Understand how to clean and maintain external surfaces and areas
- Complete the cleaning activity
- Prepare to clean and maintain external surfaces and areas
- Clean and maintain external surfaces and areas
- Complete the cleaning process
Clean glazed surfaces and facadesReal unit · Chartered Institute of Housing
What you'll be able to do
- Understand how to clean glazed surfaces and façades
- Understand how to finish cleaning glazed surfaces and façades, and reinstate the work area
- Clean glazed surfaces and façades
- Finish cleaning of glazed surfaces and façades, and reinstate the work area
Deal with non-routine wasteReal unit · Chartered Institute of Housing
What you'll be able to do
- Understand how to handle and label non-routine waste
- Understand how to handle suspicious items
- Understand how to transfer non-routine waste and deal with containers
- Handle and label non-routine waste safely
- Transfer non-routine waste and deal with containers
Maintain grounds of premises and facilitiesReal unit · Chartered Institute of Housing
What you'll be able to do
- Carry out maintenance, and the appropriate conditions for doing so
- Carry out maintenance according to given instructions
- Understand how to remove debris and litter from the area, and why this is important
- Remove any unwanted debris and litter as instructed
Organise the maintenance and repair of propertyReal unit · Chartered Institute of Housing
What you'll be able to do
- Plan the maintenance and repair of property
- Arrange and monitor the maintenance and repair of property
Portray a positive personal imageReal unit · Chartered Institute of Housing
What you'll be able to do
- Establish an effective rapport with customers
- Respond appropriately to customers
- Communicate information to customers
Prepare and operate power tools and attachments when working in the environmental and land-based industries.Real unit · Chartered Institute of Housing
What you'll be able to do
- Work safely and in-line with requirements
- Prepare power tools and attachments for use
- Use power tools and attachments safely to achieve specified work requirement
- Carry out post-stop checks and store tools
- Know the relevant legislation and codes of practice
- Understand the use of power tools
- Prepare and use power tools and attachments
Safe operation of powered garden machineryReal unit · Chartered Institute of Housing
What you'll be able to do
- Identify potential hazards and risks associated with powered garden machinery
- Select and wear appropriate personal protective equipment and clothing
- Carry out pre-start checks on powered garden machinery
- Check that all safety signage, guards and devices are in position and operating correctly
- Identify the controls and define their function
- Adjust a limited range of garden machinery for specified tasks
- Use garden machinery safely and effectively
- Clean and check garden machinery after use
- Know how to
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your own work
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for CIH Level 2 Certificate In Neighbourhood Maintenance
10 units in this credential, in the order it lists them, awarded by Chartered Institute of Housing.
- Assist with the Maintenance of Grass Surfaces
- Check and record the condition of property
- Clean and maintain external surfaces and areas
- Clean glazed surfaces and facades
- Deal with non-routine waste
- Maintain grounds of premises and facilities
and 4 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.