Pearson EDI · RQF Level 2
Pearson EDI Level 2 Certificate in Logistics Support Operations (QCF)
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 2
- Total credits23
- Guided learning79 hours
- Units in this qualification38
Awarded by Pearson EDI · on the Ofqual register
Start here
See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units Pearson EDI registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Contribute to the provision of customer service in logistics operationsReal unit · Pearson EDI
What you'll be able to do
- Contribute to the provision of customer services in logistics operations
- Contribute to the provision of customer services in logistics operations
Dealing with payment transactions in logistics operationsReal unit · Pearson EDI
What you'll be able to do
- Deal with payment transactions
- Deal with payment transactions
Develop effective working relationships with colleagues in logistics operationsReal unit · Pearson EDI
What you'll be able to do
- Develop effective working relationships with colleagues in logistics operations
- Develop effective working relationships with colleagues in logistics operations
Health, Safety and Security at workReal unit · Pearson EDI
What you'll be able to do
- Work safely
- Monitor the workplace for hazards
- Contribute to workplace security
Keep work areas clean in logistics operationsReal unit · Pearson EDI
What you'll be able to do
- Know the requirements relating to the cleaning of work areas in logistics operations
- Carry out correct cleaning procedures in logistics operations
- Follow post cleaning procedures in logistics operations
Load the articulated or draw bar vehicle correctlyReal unit · Pearson EDI
What you'll be able to do
- Load the articulated or draw bar vehicle correctly
- Load the articulated or draw bar vehicle correctly
Load the rigid vehicle correctlyReal unit · Pearson EDI
What you'll be able to do
- Load the rigid vehicle correctly
- Load the rigid vehicle correctly
Load the van correctlyReal unit · Pearson EDI
What you'll be able to do
- Load the van correctly
- Load the van correctly
Maintain hygiene standards in handling and storing goods in logistics operationsReal unit · Pearson EDI
What you'll be able to do
- Maintain hygiene standards when handling and storing goods in logistics operations
- Maintain standards of hygiene when handling and storing goods in logistics operations
Maintain the cleanliness of equipment in logistics operationsReal unit · Pearson EDI
What you'll be able to do
- Prepare self and equipment for inspection and cleaning in logistics operations
- Inspect and maintain the cleanliness of equipment in logistics operations
- Undertake post cleaning procedures for keeping the equipment in good working order in logistics operations
Maintain the safety and security of hazardous goods and materials in logistics operationsReal unit · Pearson EDI
What you'll be able to do
- Maintain the safety and security of hazardous goods and materials in logistics operations
- Maintain the safety and security of hazardous goods and materials in logistics operations
Make an effective contribution to a business in the logistics sectorReal unit · Pearson EDI
What you'll be able to do
- Make an effective contribution to a business in the logistics sector
- Make an effective contribution to a business in the logistics sector
Moving and/or handling goods in logistics operationsReal unit · Pearson EDI
What you'll be able to do
- Move and/or handle goods in logistics operations
- Move and/or handle the goods in logistics operations
Obtain information on the collection and/or delivery of loadsReal unit · Pearson EDI
What you'll be able to do
- Obtain information on the collection and/or delivery of loads
- Obtain information on the collection and/or delivery of loads
Operate and monitor the articulated or draw bar vehicle systemsReal unit · Pearson EDI
What you'll be able to do
- Operate and monitor the articulated or draw bar vehicle systems
- Operate and monitor the articulated or draw bar vehicle systems
Operate and monitor the rigid vehicle systemsReal unit · Pearson EDI
What you'll be able to do
- Operate and monitor the rigid vehicle systems
- Operate and monitor the rigid vehicle systems
Operate and monitor the van systemsReal unit · Pearson EDI
What you'll be able to do
- Operate and monitor the van systems
- Operate and monitor the van systems
Pick goods in logistics operationsReal unit · Pearson EDI
What you'll be able to do
- Pick goods in logistics operations
- Pick the goods in logistics operations
- Prepare the goods for assembling orders in logistics operations
Plan the route and timings for the collection and delivery of goodsReal unit · Pearson EDI
What you'll be able to do
- Plan the route and timings for the collection and delivery of loads
- Plan the route and timings for the collection and delivery of loads
Prepare the articulated or draw bar vehicle for drivingReal unit · Pearson EDI
What you'll be able to do
- Prepare the articulated or draw bar vehicle for driving
- Prepare the articulated or draw bar vehicle for driving
Prepare the rigid vehicle for drivingReal unit · Pearson EDI
What you'll be able to do
- Prepare the rigid vehicle for driving
- 1 be able to prepare the rigid vehicle for driving
Prepare the van for drivingReal unit · Pearson EDI
What you'll be able to do
- Prepare the van for driving
- 1 Be able to prepare the van for driving
Principles of food safety in logisticsReal unit · Pearson EDI
What you'll be able to do
- Understand how individuals must take responsibility for food safety
- Understand how to keep him/herself clean and hygienic
- Understand how to keep storage areas and vehicles clean.
- Understand how to keep food safe
Process orders for customers in logistics operationsReal unit · Pearson EDI
What you'll be able to do
- Know how prepare for the processing of orders to customers in logistics operations
- Process orders for customers in logistics operations
Protect the articulated or draw bar vehicle and the loadReal unit · Pearson EDI
What you'll be able to do
- Protect the articulated or draw bar vehicle and the load
- Protect the articulated or draw bar vehicle and the load
Protect the rigid vehicle and the loadReal unit · Pearson EDI
What you'll be able to do
- Protect the rigid vehicle and the load
- Protect the rigid vehicle and the load
Protect the van and the loadReal unit · Pearson EDI
What you'll be able to do
- Protect the van and the load
- Protect the van and the load
Receive goods in logistics operationsReal unit · Pearson EDI
What you'll be able to do
- Receive goods in logistics operations
- Receive goods in logistics operations
Sort goods and materials for recycling or disposal in logistics operationsReal unit · Pearson EDI
What you'll be able to do
- Sort goods and materials for recycling or disposal in logistics operations
- Sort the goods and materials for recycling or disposal in logistics operations
Unload the articulated or draw bar vehicle correctlyReal unit · Pearson EDI
What you'll be able to do
- Unload the articulated or draw bar vehicle correctly
- Unload the articulated or draw bar vehicle correctly
Unload the rigid vehicle correctlyReal unit · Pearson EDI
What you'll be able to do
- Unload the rigid vehicle correctly
- Unload the rigid vehicle correctly
Unload the van correctlyReal unit · Pearson EDI
What you'll be able to do
- Unload the van correctly
- Unload the van correctly
Use a compact crane in logistics operationsReal unit · Pearson EDI
What you'll be able to do
- Prepare a cranefor work in logistics operations
- Use a compact crane in logistics operations
Use a forklift side-loader in logistics operationsReal unit · Pearson EDI
What you'll be able to do
- Prepare a forklift side-loader in logistics operations
- Use a forklift side-loader in logistics operations
Use a hoist in logistics operationsReal unit · Pearson EDI
What you'll be able to do
- Prepare the hoist for work in logistics operations
- Use a hoist in logistics operations
Use an industrial forklift truck in logistics operationsReal unit · Pearson EDI
What you'll be able to do
- Prepare the forklift for work in logistics operations
- Use a forklift truck in logistics operations
Use equipment to move goods in logistics operationsReal unit · Pearson EDI
What you'll be able to do
- Use equipment to move goods in logistics operations
- Use equipment to move goods in logistics operations
Wrap and pack goods in logistics operationsReal unit · Pearson EDI
What you'll be able to do
- Prepare the goods for wrapping and packing in logistics operations
- Wrap and pack the goods in logistics operations
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Arrange for the delivery and collection of goods or equipment to customers
- Assist in the planning of logistic services
- Check and protect the tanker and the load
- Contribute to the provision of customer service
- Contribute to the success of the logistics operations business through your work
- Handle consignments of confidential material
- LSfL2 Protect the Vehicle and the Load Legacy
- LSfL3 Operate and monitor the vehicle systems Legacy
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your own work
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for Pearson EDI Level 2 Certificate in Logistics Support Operations (QCF)
38 units in this credential, in the order it lists them, awarded by Pearson EDI.
- Contribute to the provision of customer service in logistics operations
- Dealing with payment transactions in logistics operations
- Develop effective working relationships with colleagues in logistics operations
- Health, Safety and Security at work
- Keep work areas clean in logistics operations
- Load the articulated or draw bar vehicle correctly
and 32 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.