Qualifications Scotland · RQF Level 5
SQA Level 5 Diploma in Leadership for Health and Social Care Services (Children and Young People's Residential Management) Wales (QCF)
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 5
- Total credits90
- Guided learning302 hours
- Units in this qualification46
Awarded by Qualifications Scotland · on the Ofqual register
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What you’ll learn
What each unit actually teaches you to do
These are the units Qualifications Scotland registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Appraise staff performanceReal unit · Qualifications Scotland
What you'll be able to do
- Understand policies, theories and models which underpin appraisal of performance.
- Support others to understand the purpose of appraisal.
- Facilitate preparation for appraisals.
- Support appraise to participate in appraisal meetings.
- Evaluate own practice during the appraisal process.
Champion equality, diversity and inclusionReal unit · Qualifications Scotland
What you'll be able to do
- Understand diversity, equality and inclusion in own area of responsibility
- Champion diversity, equality and inclusion
- Understand how to develop systems and processes that promote diversity, equality and inclusion
- Manage the risks presented when balancing individual rights and professional duty of care
Develop and evaluate operational plans for own area of responsibilityReal unit · Qualifications Scotland
What you'll be able to do
- Align objectives of own area of responsibility with those of own organisation.
- Implement operational plans in own area of responsibility.
- Monitor and evaluate operational plans in own area of responsibility.
Develop and implement policies and procedures to support the safeguarding of children and young peopleReal unit · Qualifications Scotland
What you'll be able to do
- Understand the impact of current legislation that underpins the safeguarding of children and young people
- Support the review of policies and procedures for safeguarding children and young people
- Implement policies and procedures for safeguarding children and young people
- Lead practice in supporting children and young people’s wellbeing and resilience
Develop health and safety and risk management policies, procedures and practices in health and social care or children and young people’s settingsReal unit · Qualifications Scotland
What you'll be able to do
- Understand the current legislative framework and organisational health, safety and risk management policies, procedures and practices that are relevant to health, and social care or children and young people’s settings
- Implement and monitor compliance with health, safety and risk management requirements in health and social care or children and young people’s settings
- Lead the implementation of policies, procedures and practices to manage risk to individuals and others in health and social care or children and young people’s settings
- Promote a culture where
Develop procedures and practice to respond to concerns and complaintsReal unit · Qualifications Scotland
What you'll be able to do
- Understand the regulatory requirements, codes of practice and relevant guidance for managing concerns and complaints
- Develop procedures to address concerns and complaints
- Lead the implementation of procedures and practice for addressing concerns and complaints
- Review the procedures and practices for addressing concerns and complaints
Develop professional supervision practice in health and social care or children and young people’s work settingsReal unit · Qualifications Scotland
What you'll be able to do
- Understand the purpose of professional supervision in health and social care or children and young people’s work settings
- Understand how the principles of professional supervision can be used to inform performance management in health and social care or children and young people’s work settings
- Undertake the preparation for professional supervision with supervisees in health and social care or children and young people’s work settings
- Provide professional supervision in health and social care or children and young people’s work settings
- Manage conflict situ
Develop provision for family supportReal unit · Qualifications Scotland
What you'll be able to do
- Understand the key policies and legislative frameworks that govern the provision of family support in UK home nation
- Develop provision for family support
- Implement provision for family support
- Support others to establish positive relationships with families
Develop, maintain and use records and reportsReal unit · Qualifications Scotland
What you'll be able to do
- Understand the legal and organisational requirements for recording information and providing reports.
- Prepare professional records and reports that meet legal requirements, and agreed ways of working.
- Use records and reports to inform judgements and decisions.
Explore models of disabilityReal unit · Qualifications Scotland
What you'll be able to do
- Understand the complexities of models of disability
- Review how models of disability underpin organisational practice
- Develop others’ awareness of models of disability
Facilitate change in health and social care or children and young people’s settingsReal unit · Qualifications Scotland
What you'll be able to do
- Understand the principles of change management in health and social care or children and young people’s settings
- Facilitate a shared understanding of the need for change in health and social care or children and young people’s settings
- Develop an approved change management plan in health and social care or children and young people’s settings
- Gain support for a proposed change in health and social care or children and young people’s settings
- Implement approved change management plans in health and social care or children and young people’s settin
Facilitate coaching and mentoring of practitioners in health and social care or children and young people’s settingsReal unit · Qualifications Scotland
What you'll be able to do
- Understand the benefits of coaching and mentoring practitioners in health and social care or children and young people’s settings
- Promote coaching and mentoring of practitioners in health and social care or children and young people’s settings
- Identify the coaching and mentoring needs of practitioners in health and social care or children and young people’s settings
- Implement coaching and mentoring activities in health and social care or children and young people’s settings
- Review the outcomes of coaching and mentoring in health and social care o
Facilitate the development of effective group practice in health and social care or children and young people’s settingsReal unit · Qualifications Scotland
What you'll be able to do
- Understand how groups develop and function in health and social care or children and young people’s work settings
- Create a climate that facilitates effective groups in health and social care or children and young people’s work settings
- Facilitate a group in health and social care or children and young people’s work settings
- Enhance learning through the constructive use of power, authority and influence in group work in health and social care or children and young people’s work settings
- Monitor and review the work of a group in health and social c
Implement the positive behavioural support modelReal unit · Qualifications Scotland
What you'll be able to do
- Understand the context of the Positive Behavioural Support model.
- Understand the term ‘challenging behaviour’.
- Understand the context in which challenging behaviour occurs.
- Contribute to the functional analysis in relation to an individual's challenging behaviour.
- Understand the key characteristics of Positive Behavioural Support.
- Implement primary prevention strategies.
- Use a person centred approach to develop plans that promote participation.
- Implement secondary prevention strategies.
- Implement non aversive reactive strategies.
Independent Advocacy with Children and Young PeopleReal unit · Qualifications Scotland
What you'll be able to do
- Provide Independent Advocacy support to children and young people
- Use UK, European and International legislation to promote children’s rights
- Respond to requests for Advocacy support
- Assist the child or young person to explore choices and potential consequence
- Support children and young people through a range of meetings and decision making processes
- Engage with professionals
- Use child protection systems to keep children and young people safe
Lead and manage a team within a health and social care or children and young people’s settingReal unit · Qualifications Scotland
What you'll be able to do
- Understand the features of effective team performance within a health and social care or children and young people’s setting
- Support a positive culture within the team for a health and social care or children and young people’s setting
- Support a shared vision within the team for a health and social care or children and young people’s setting
- Develop a plan with team members to meet agreed objectives for a health and social care or children and young people’s setting
- Support individual team members to work towards agreed objectives in a health
Lead and manage end of life care servicesReal unit · Qualifications Scotland
What you'll be able to do
- Apply current legislation and policy in end of life care in order to develop end of life services
- Understand current theory and practice underpinning end of life care
- Lead and manage effective end of life care services
- Establish and maintain key relationships to lead and manage end of life care
- Support staff and others in the delivery of excellence in the end of life care service
- Continuously improve the quality of the end of life care service
Lead and manage group living for childrenReal unit · Qualifications Scotland
What you'll be able to do
- Understand the legal, policy, rights and theoretical framework for group living for children and young people
- Lead the planning, implementation and review of daily living activities for children and young people
- Promote positive outcomes in a group living environment
- Manage a positive group living environment
- Safeguard children and young people in a group living environment
Lead and manage infection prevention and control within the work settingReal unit · Qualifications Scotland
What you'll be able to do
- Understand current infection prevention and control policies, procedures and practices.
- Lead the implementation of policies and procedures for infection prevention and control.
- Manage the exchange of information about infections.
- Lead the practice of infection prevention and control.
- Manage risk management in infection prevention and control.
- Review the effectiveness of policies, procedures and practices for infection prevention and control.
Lead positive behavioural supportReal unit · Qualifications Scotland
What you'll be able to do
- Understand the theoretical background and current policy context of Positive Behavioural Support
- Conduct a functional analysis of an individual requiring Positive Behavioural Support
- Design and lead person-centred, primary prevention strategies
- Design and lead secondary prevention strategies
- Assess the appropriateness of reactive strategy use
- Lead the implementation of a Positive Behavioural Support Plan
- Manage and review the implementation of Positive Behavioural Support Plans
Lead practice in promoting the well being and resilience of children and young peopleReal unit · Qualifications Scotland
What you'll be able to do
- Understand how different approaches to promoting positive well being and resilience in children and young people impact on practice
- Lead practice in supporting children and young people’s well being and resilience
- Lead practice in work with carers who are supporting children and young people
- Lead practice in responding to the health needs of children and young people
- Lead the development of practice with children or young people to promote their well being and resilience
Lead practice that supports positive outcomes for child and young person developmentReal unit · Qualifications Scotland
What you'll be able to do
- Understand theoretical approaches to child and young person development
- Lead and support developmental assessment of children and young people
- Develop and implement programmes with children or young people requiring developmental support
- Evaluate programmes for children or young people requiring developmental support
- Lead and promote support for children experiencing transitions
- Lead positive behaviour support
Lead practice which supports individuals to take positive risksReal unit · Qualifications Scotland
What you'll be able to do
- Understand the relationship between person-centred assessment, care planning and positive risk taking for individuals.
- Promote understanding of the legal and policy frameworks which underpin an individual’s right to make decisions and take risks.
- Develop practice which includes the individual and others in positive risk assessment and planning.
- Support others to understand individuals’ ambitions and the support they will need to achieve them.
- Develop systems for positive risk taking.
- Evaluate the practice of positive risk-taking.
Lead support for disabled children and young people and their carersReal unit · Qualifications Scotland
What you'll be able to do
- Understand how legislation and policy influences provision for disabled children and young people and their carers
- Understand the potential impact of disability on children and young people and their carers
- Lead child and young person centred provision
- Work in partnership with others to promote services for children and young people and their carers
Lead the management of transitionsReal unit · Qualifications Scotland
What you'll be able to do
- Understand the impact of change and transitions on the well being of individuals
- Lead and manage provision that supports workers to manage transitions and significant life events
Manage an inter-professional team in a health and social care or children and young people’s settingReal unit · Qualifications Scotland
What you'll be able to do
- Understand the principles of inter-professional working within health and social care or children and young people’s settings
- Manage service objectives through the inter-professional team in health and social care or children and young people’s setting
- Promote inter-professional team working in health and social care or children and young people’s settings
- Manage processes for inter-professional work with individuals in health and social care or children and young people's setting
- Evaluate the effectiveness of inter-professional team work in hea
Manage business redesign in health and social care or children or young people’s servicesReal unit · Qualifications Scotland
What you'll be able to do
- Understand the wider market of provision of health and social care or children or young people’s services in relation to a work setting.
- Work with others to support business redesign.
- Develop a plan for business redesign.
- Implement a plan for business redesign.
Manage disciplinary processes in health and social care or children and young people’s settingsReal unit · Qualifications Scotland
What you'll be able to do
- Understand how to manage disciplinary processes in relation to health and social care or children and young people’s settings.
- Manage staff practice which falls below professional and/or organisational standards.
- Compile and present evidence for a disciplinary proceeding.
- Manage the outcomes of a disciplinary process.
Manage finance within own area of responsibility in health and social care or children and young people's settingReal unit · Qualifications Scotland
What you'll be able to do
- Understand financial management in own work setting
- Plan budget requirement for own area of responsibility
- Manage a budget
- Evaluate financial expenditure within own area of responsibility
Manage induction in health and social care or children and young people’s settingsReal unit · Qualifications Scotland
What you'll be able to do
- Understand the purpose of induction for health and social care or children and young people’s settings
- Manage the induction process in health, social care and children and young people’s work settings
- Support the implementation of induction processes in health, social care and children and young people’s work settings
- Evaluate the induction process in health and social care or children and young people’s settings
- Implement improvements to the induction process in health and social care or children and young people’s settings
Manage physical resourcesReal unit · Qualifications Scotland
What you'll be able to do
- Understand the importance of sustainability when using physical resources.
- Identify resource requirements for own area of responsibility.
- Obtain required resources for own area of responsibility.
- Monitor and review the quality and usage of resources in own area of responsibility.
Manage quality in health and social care or children and young people's settingReal unit · Qualifications Scotland
What you'll be able to do
- Understand the context of quality assurance in a health and social care or children and young people’s setting
- Implement quality standards in a health and social care or children and young people’s setting
- Lead the evaluation of quality processes in a health and social care or children and young people’s setting
Professional practice in health and social care for adults or children and young peopleReal unit · Qualifications Scotland
What you'll be able to do
- Understand theories that underpin practice within health and social care.
- Lead the implementation of values, principles and statutory frameworks that underpin service provision in own area of work.
- Use evidence based practice in the provision of health and social care services.
- Engage others in reflective practice.
Promote awareness of sensory lossReal unit · Qualifications Scotland
What you'll be able to do
- Understand how to raise awareness of sensory loss
- Raise awareness of sensory loss
- Review action to promote awareness of sensory loss
Promote professional developmentReal unit · Qualifications Scotland
What you'll be able to do
- Understand principles of professional development
- Prioritise goals and targets for own professional development
- Prepare a professional development plan
- Improve performance through reflective practice
Provide support to children or young people who have experienced harm or abuseReal unit · Qualifications Scotland
What you'll be able to do
- Understand the role of self and others when supporting children or young people who have experienced harm or abuse.
- Support children or young people who disclose harm or abuse.
- Support children or young people who have experienced harm or abuse.
- Work with others to support the safe involvement of key people with children or young people who have experienced harm or abuse.
Recruitment and selection within health and social care or children and young people’s settingsReal unit · Qualifications Scotland
What you'll be able to do
- Understand the recruitment and selection processes in health and social care or children and young people’s settings
- Contribute to the recruitment process in health and social care or children’s and young people’s settings
- Participate in the selection process in health and social care or children’s and young people’s settings
- Evaluate the recruitment and selection processes in health and social care or children’s and young people’s settings
Support individuals to access education, training or employmentReal unit · Qualifications Scotland
What you'll be able to do
- Understand the value of engagement in training, education or employment for individuals
- Understand how legislation, guidance and codes of practice support an individual to access training, education or employment
- Understand the support available to individuals accessing education, training or employment
- Support an individual to identify and access education, training or employment that meet needs and preferences
- Support individuals to undertake education, training or employmen
- Evaluate engagement in education, training or employment
Support individuals with sensory loss with communicationReal unit · Qualifications Scotland
What you'll be able to do
- Understand language development
- Understand factors that affect the language and communication of an individual with sensory loss
- Understand the complexities of specialist communication systems
- Support the individual with communication
- Support others to make use of specialist communication
- Review communication work
Support the use of assistive technologyReal unit · Qualifications Scotland
What you'll be able to do
- Understand the contribution that assistive technology can make to the lives of individuals
- Facilitate the use of assistive technology
- Develop others to facilitate the use of assistive technology
- Review the provision of assistive technology
Understand children and young person’s developmentReal unit · Qualifications Scotland
What you'll be able to do
- Understand the pattern of development that would normally be expected for children and young people from birth-19 yrs
- Understand the factors that impact on children and young people’s development
- Understand the benefits of early intervention to support the development of children and young people
- Understand the potential effects of transitions on children and young people’s development.
- Understand how assessing, monitoring and recording the development of children and young people informs the use of interventions
Understand professional management and leadership in health and social care or children and young people’s settingsReal unit · Qualifications Scotland
What you'll be able to do
- Understand theories of management and leadership and their application to health and social care or children and young people settings.
- Understand the relationship between professional management and leadership.
- Understand the skills of professional management and leadership in health and social care or children and young people’s settings.
- Understand the impact of policy drivers on professional management and leadership in health and social care or children and young people’s services.
Understand the needs of children and young people who are vulnerable and experiencing poverty and disadvantage.Real unit · Qualifications Scotland
What you'll be able to do
- Understand the factors that may impact on the outcomes and life chances of children and young people.
- Understand how poverty and disadvantage affect children and young people’s development.
- Understand the importance of early intervention for children and young people who are disadvantaged and vulnerable.
- Understand the importance of support and partnership in improving outcomes for children and young people who are experiencing poverty and disadvantage.
- Understand the role of the practitioner in supporting children and young people who are vulnerable and experiencing poverty and disadvanta
Undertake a research project within services for health and social care or children and young peopleReal unit · Qualifications Scotland
What you'll be able to do
- Justify a topic for research within services for health and social care or children and young people
- Understand how the components of research are used
- Conduct a research project within services for health and social care or children and young people
- Analyse research findings
Use and develop systems that promote communicationReal unit · Qualifications Scotland
What you'll be able to do
- Address the range of communication requirements in own role
- Improve communication systems and practices that support positive outcomes for individuals
- Improve communication systems to support partnership working
- Use systems for effective information management
Work in partnership in health and social care or children and young people’s settingsReal unit · Qualifications Scotland
What you'll be able to do
- Understand partnershipworking
- Establish and maintain working relationships with colleagues
- Establish and maintain working relationships with other professionals
- Work in partnership with others
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 5 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Appraise staff performanceChampion equality, diversity and inclusionDevelop and evaluate operational plans for own area of responsibilityDevelop and implement policies and procedures to support the safeguarding of children and young peopleDevelop health and safety and risk management policies, procedures and practices in health and social care or children and young people’s settingsDevelop procedures and practice to respond to concerns and complaintsDevelop professional supervision practice in health and social care or children and young people’s work settingsDevelop provision for family support
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
SQA Level 5 Diploma in Leadership for Health and Social Care Services (Children and Young People's Residential Management) Wales (QCF)
- Evaluate interventions with children and young people, and those involved in their care
- Lead and manage change in commissioning activities
- Lead risk management in commissioning, procurement and contracting
- Maintain and update records and reports
- Work with teams and agencies to review progress
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
Evaluate interventions with children and young people, and those involved in their careLead and manage change in commissioning activitiesLead risk management in commissioning, procurement and contractingMaintain and update records and reportsWork with teams and agencies to review progress
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Applied to your own work
How the thinking builds
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for SQA Level 5 Diploma in Leadership for Health and Social Care Services (Children and Young People's Residential Management) Wales (QCF)
46 units in this credential, in the order it lists them, awarded by Qualifications Scotland.
- Appraise staff performance
- Champion equality, diversity and inclusion
- Develop and evaluate operational plans for own area of responsibility
- Develop and implement policies and procedures to support the safeguarding of children and young people
- Develop health and safety and risk management policies, procedures and practices in health and social care or children and young people’s settings
- Develop procedures and practice to respond to concerns and complaints
and 40 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
Why this matters: AI can already remember and understand for you. What it can’t do is
take your real problem and judge the right call. So the only learning worth paying
for is the learning that takes you to the top. That’s exactly what a tutor doing it with
you, on your real work, is for.
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.