Cskills Awards · RQF Level 2
Cskills Awards Level 2 NVQ Diploma in Maintenance Operations (Construction) (QCF)
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 2
- Total credits82
- Guided learning79 hours
- Units in this qualification27
Awarded by Cskills Awards · on the Ofqual register
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What you’ll learn
What each unit actually teaches you to do
These are the units Cskills Awards registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Applying Finishing Plaster to Background Surfaces in the WorkplaceReal unit · Cskills Awards
What you'll be able to do
- Interpret the given information relating to the work and resources when applying finishing plaster to background surfaces.
- Comply with relevant legislation and official guidance when applying finishing plaster to background surfaces.
- Maintain safe working practices when applying finishing plaster to background surfaces.
- Select the required quantity and quality of resources for the methods of work to apply finishing plaster to background surfaces.
- Minimise the risk of damage to the work and surrounding area when applying finishing plaster to background surfaces.
- Complete the wo
Applying Paint Systems by Brush and Roller in the WorkplaceReal unit · Cskills Awards
What you'll be able to do
- Interpret the given information relating to the work and resources when applying paint systems by brush and/or roller.
- Comply with relevant legislation and official guidance when applying paint systems by brush and/or roller.
- Maintain safe working practices when applying paint systems by brush and/or roller.
- Select the required quantity and quality of resources for the methods of work to apply paint systems by brush and/or roller.
- Minimise the risk of damage to the work and surrounding area when applying paint systems by brush and/or roller.
- Complete the work within the alloca
Clearing the Site and Handing Over on Completion in the WorkplaceReal unit · Cskills Awards
What you'll be able to do
- Interpret the given information relating to the work and resources when clearing the site and handing over on completion.
- Comply with relevant legislation and official guidance when clearing the site and handing over on completion.
- Maintain safe working practices when clearing the site and handing over on completion.
- Select the required quantity and quality of resources for the methods of work to clear the site and hand over on completion.
- Minimise the risk of damage to the work and surrounding area when clearing the site and handing over on completion.
- Complete the work withi
Confirming Work Activities and Resources for an Occupational Work Area in the WorkplaceReal unit · Cskills Awards
What you'll be able to do
- Identify work activities, assess required resources and plan the sequence of work.
- Obtain clarification and advice where the resources required are not available.
- Evaluate the work activities and the requirements of any significant external factors against the project requirements.
- Identify work activities which influence each other and make the best use of theresources available.
- Identify changed circumstances that require alterations to the work programme and justify them to decision makers.
Conforming to General Health, Safety and Welfare in the Workplace.Real unit · Cskills Awards
What you'll be able to do
- Comply with all workplace health, safety and welfare legislation requirements.
- Recognise hazards associated with the workplace that have not been previously controlled and report them in accordance with organisational procedures.
- Comply with organisational policies and procedures to contribute to health, safety and welfare.
- Work responsibly to contribute to workplace health, safety and welfare whilst carrying out work in the relevant occupational area.
- Comply with and support all organisational security arrangements and approved procedures.
Conforming to Productive Working Practices in the WorkplaceReal unit · Cskills Awards
What you'll be able to do
- Communicate with others to establish productive work practices.
- Follow organisational procedures to plan the sequence of work.
- Maintain relevant records in accordance with the organisational procedures.
- Maintain good working relationships when conforming to productive working practices.
Erecting and Dismantling Access/Working Platforms in the WorkplaceReal unit · Cskills Awards
What you'll be able to do
- Interpret the given information relating to the work and resources when erecting and dismantling access/working platforms.
- Comply with relevant legislation and official guidance when erecting and dismantling access/working platforms.
- Maintain safe working practices when erecting and dismantling access/working platforms.
- Select the required quantity and quality of resources for the methods of work to erect and dismantle access/working platforms.
- Minimise the risk of damage to the work and surrounding area when erecting and dismantling access/working platforms.
- Complete the work
Establishing Work Area Protection and Safety in the WorkplaceReal unit · Cskills Awards
What you'll be able to do
- Interpret the given information relating to the work and resources when establishing work area protection and safety.
- Comply with relevant legislation and official guidance when establishing work area protection and safety.
- Maintain safe working practices when establishing work area protection and safety.
- Select the required quantity and quality of resources for the methods of work to establish work area protection and safety.
- Minimise the risk of damage to the work and surrounding area when establishing work area protection and safety.
- Complete the work within the allocated t
Hanging Standard Paper Wallcoverings in the WorkplaceReal unit · Cskills Awards
What you'll be able to do
- Interpret the given information relating to the work and resources when hanging standard paper wallcoverings.
- Comply with relevant legislation and official guidance when hanging standard paper wallcoverings.
- Maintain safe working practices when hanging standard paper wallcoverings.
- Select the required quantity and quality of resources for the methods of work to hang standard paper wallcoverings
- Minimise the risk of damage to the work and surrounding area when hanging standard paper wallcoverings.
- Complete the work within the allocated time when hanging standard paper wallcover
Installing Basic Plumbing in the WorkplaceReal unit · Cskills Awards
What you'll be able to do
- Interpret the given information relating to the work and resources when installing basic plumbing.
- Comply with relevant legislation and official guidance when installing basic plumbing.
- Maintain safe working practices when installing basic plumbing.
- Select the required quantity and quality of resources for the methods of work to install basic plumbing.
- Minimise the risk of damage to the work and surrounding area when installing basic plumbing.
- Complete the work within the allocated time when installing basic plumbing.
- Comply with the given contract information to install basi
Laying Domestic Drainage in the WorkplaceReal unit · Cskills Awards
What you'll be able to do
- Interpret the given information relating to the work and resources when laying domestic drainage.
- Comply with relevant legislation and official guidance when laying domestic drainage.
- Maintain safe working practices when laying domestic drainage.
- Select the required quantity and quality of resources for the methods of work to lay domestic drainage.
- Minimise the risk of damage to the work and surrounding area when laying domestic drainage.
- Complete the work within the allocated time when laying domestic drainage.
- Comply with the given contract information to lay domestic drain
Maintaining Non-structural Carpentry Work in the WorkplaceReal unit · Cskills Awards
What you'll be able to do
- Interpret the given information relating to the work and resources when maintaining non-structural carpentry work.
- Comply with relevant legislation and official guidance when maintaining non-structural carpentry work.
- Maintain safe working practices when maintaining non-structural carpentry work.
- Select the required quantity and quality of resources for the methods of work to maintain non-structural carpentry work.
- Minimise the risk of damage to the work and surrounding area when maintaining non-structural carpentry work.
- Complete the work within the allocated time when mainta
Maintaining Non-structural or Structural Components in the WorkplaceReal unit · Cskills Awards
What you'll be able to do
- Interpret the given information relating to the work and resources when maintaining non-structural or structural components.
- Comply with relevant legislation and official guidance when maintaining non-structural or structural components.
- Maintain safe working practices when maintaining non-structural or structural components.
- Select the required quantity and quality of resources for the methods of work to maintain non-structural or structural components.
- Minimise the risk of damage to the work and surrounding area when maintaining non-structural or structural components.
- Compl
Maintaining Slate and Tile Roofing in the WorkplaceReal unit · Cskills Awards
What you'll be able to do
- Interpret the given information relating to the work and resources when maintaining slate and tile roofing.
- Comply with relevant legislation and official guidance when maintaining slate and tile roofing.
- Maintain safe working practices when maintaining slate and tile roofing.
- Select the required quantity and quality of resources for the methods of work to maintain slate and tile roofing.
- Minimise the risk of damage to the work and surrounding area when maintaining slate and tile roofing.
- Complete the work within the allocated time when maintaining slate and tile roofing.
- Comp
Moving, Handling and Storing Resources in the WorkplaceReal unit · Cskills Awards
What you'll be able to do
- Comply with given information when moving, handling and/or storing resources.
- Comply with relevant legislation and official guidance when moving, handling and/or storing resources.
- Maintain safe working practices when moving, handling and/or storing resources.
- Select the required quantity and quality of resources for the methods of work to move, handle and/or store occupational resources.
- Prevent the risk of damage to occupational resources and surrounding environment when moving, handling and/or storing resources.
- Complete the work within the allocated time when moving, handl
Preparing Background Surfaces for Plasterwork in the WorkplaceReal unit · Cskills Awards
What you'll be able to do
- Comply with relevant legislation and official guidance when preparing background surfaces for plasterwork.
- Maintain safe working practices when preparing background surfaces for plasterwork.
- Select the required quantity and quality of resources for the methods of work to prepare background surfaces for plasterwork.
- Minimise the risk of damage to the work and surrounding area when preparing background surfaces for plasterwork.
- Complete the work within the allocated time when preparing background surfaces for plasterwork.
- Comply with the given contract information to prepare bac
Preparing Background Surfaces for Tiling or Painting/Decorating in the WorkplaceReal unit · Cskills Awards
What you'll be able to do
- Interpret the given information relating to the work and resources when preparing background surfaces for tiling or painting/decorating.
- Comply with relevant legislation and official guidance when preparing background surfaces for tiling or painting/decorating.
- Maintain safe working practices when preparing background surfaces for tiling or painting/decorating.
- Select the required quantity and quality of resources for the methods of work to prepare background surfaces for tiling or painting/decorating.
- Minimise the risk of damage to the work and surrounding area when preparing
Providing and Monitoring Construction-related Customer Service in the WorkplaceReal unit · Cskills Awards
What you'll be able to do
- Identify and use current legislation and official guidance to implement systems or procedures that will deliver and improve customer service.
- Prepare to deal with customers in order to give consistent and reliable service.
- Work with others to resolve customer problems, communicate with customers and check that they are satisfied with the actions taken.
- Solve problems within existing systems or procedures that may affect customers before the customer becomes aware of them.
- Confirm that the service given meets the customer’s needs and expectations.
- Inform the people responsible about change
Removing and Renewing Floor Screeds in the WorkplaceReal unit · Cskills Awards
What you'll be able to do
- Interpret the given information relating to the work and resources when removing and renewing floor screeds.
- Comply with relevant legislation and official guidance when removing and renewing floor screeds.
- Maintain safe working practices when removing and renewing floor screeds.
- Select the required quantity and quality of resources for the methods of work to remove and renew floor screeds.
- Minimise the risk of damage to the work and surrounding area when removing and renewing floor screeds.
- Complete the work within the allocated time when removing and renewing floor screeds.
Removing and Repairing Eaves and Verge Finishings in the WorkplaceReal unit · Cskills Awards
What you'll be able to do
- Interpret the given information relating to the work and resources when removing and repairing eaves and verge finishings.
- Comply with relevant legislation and official guidance when removing and repairing eaves and verge finishings.
- Maintain safe working practices when removing and repairing eaves and verge finishings.
- Select the required quantity and quality of resources for the methods of work to remove and repair eaves and verge finishings.
- Minimise the risk of damage to the work and surrounding area when removing and repairing eaves and verge finishings.
- Complete the work
Repairing Basic Stonemasonry Structures in the WorkplaceReal unit · Cskills Awards
What you'll be able to do
- Interpret the given information relating to the work and resources when repairing basic stonemasonry structures.
- Comply with relevant legislation and official guidance when repairing basic stonemasonry structures.
- Maintain safe working practices when repairing basic stonemasonry structures.
- Select the required quantity and quality of resources for the methods of work to repair basic stonemasonry structures.
- Minimise the risk of damage to the work and surrounding area when repairing basic stonemasonry structures.
- Complete the work within the allocated time when repairing basic
Repairing Roof Sheeting and Cladding Systems in the WorkplaceReal unit · Cskills Awards
What you'll be able to do
- Interpret the given information relating to the work and resources when repairing roof sheeting and cladding systems.
- Comply with relevant legislation and official guidance when repairing roof sheeting and cladding systems.
- Maintain safe working practices when repairing roof sheeting and cladding systems.
- Select the required quantity and quality of resources for the methods of work to repair roof sheeting and cladding systems.
- Minimise the risk of damage to the work and surrounding area when repairing roof sheeting and cladding systems.
- Complete the work within the allocated t
Repairing and Maintaining Built Up Bituminous Roofing in the WorkplaceReal unit · Cskills Awards
What you'll be able to do
- Interpret the given information relating to the work and resources when repairing and maintaining built up bituminous roofing.
- Comply with relevant legislation and official guidance when repairing and maintaining built up bituminous roofing.
- Maintain safe working practices when repairing and maintaining built up bituminous roofing.
- Select the required quantity and quality of resources for the methods of work to repair and maintain built up bituminous roofing.
- Minimise the risk of damage to the work and surrounding area when repairing and maintaining built up bituminous roofing.
Repairing and Maintaining Masonry Structures in the WorkplaceReal unit · Cskills Awards
What you'll be able to do
- Interpret the given information relating to the work and resources when repairing and maintaining masonry structures.
- Comply with relevant legislation and official guidance when repairing and maintaining masonry structures.
- Maintain safe working practices when repairing and maintaining masonry structures.
- Select the required quantity and quality of resources for the methods of work to repair and maintain masonry structures.
- Minimise the risk of damage to the work and surrounding area when repairing and maintaining masonry structures.
- Complete the work within the allocated time
Repairing, Replacing and Renewing Gates, Posts and Fencing in the WorkplaceReal unit · Cskills Awards
What you'll be able to do
- Interpret the given information relating to the work and resources when repairing, replacing and renewing gates, posts and fencing.
- Comply with relevant legislation and official guidance when repairing, replacing and renewing gates, posts and fencing.
- Maintain safe working practices when repairing, replacing and renewing gates, posts and fencing.
- Select the required quantity and quality of resources for the methods of work to repair, replace and renew gates, posts and fencing.
- Minimise the risk of damage to the work and surrounding area when repairing, replacing and renewing ga
Replacing Glazing to Windows and Doors in the WorkplaceReal unit · Cskills Awards
What you'll be able to do
- Interpret the given information relating to the work and resources when replacing glazing to windows and doors.
- Comply with relevant legislation and official guidance when replacing glazing to windows and doors.
- Maintain safe working practices when replacing glazing to windows and doors.
- Select the required quantity and quality of resources for the methods of work to replace glazing to windows and doors.
- Minimise the risk of damage to the work and surrounding area when replacing glazing to windows and doors.
- Complete the work within the allocated time when replacing glazing to
Tiling Wall and Floor Surfaces in the WorkplaceReal unit · Cskills Awards
What you'll be able to do
- Interpret the given information relating to the work and resources when tiling wall and floor surfaces.
- Comply with relevant legislation and official guidance when tiling wall and floor surfaces.
- Maintain safe working practices when tiling wall and floor surfaces.
- Select the required quantity and quality of resources for the methods of work to tile wall and floor surfaces.
- Minimise the risk of damage to the work and surrounding area when tiling wall and floor surfaces.
- Complete the work within the allocated time when tiling wall and floor surfaces.
- Comply with the given contr
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Applying Finishing Plaster to Background Surfaces in the WorkplaceApplying Paint Systems by Brush and Roller in the WorkplaceClearing the Site and Handing Over on Completion in the WorkplaceConfirming Work Activities and Resources for an Occupational Work Area in the WorkplaceConforming to General Health, Safety and Welfare in the Workplace.Conforming to Productive Working Practices in the WorkplaceErecting and Dismantling Access/Working Platforms in the WorkplaceEstablishing Work Area Protection and Safety in the Workplace
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
Cskills Awards Level 2 NVQ Diploma in Maintenance Operations (Construction) (QCF)
- Apply finishing plaster to background surfaces
- Clear site and hand over on completion
- Comply with Health and Safety Requirements in the Workplace
- Confirm Work Activities and Resources for the Work
- Contribute to health and safety in the workplace
- Erect and dismantle work or access platforms in mines
- Inspect fencing to identify defects and repair options
- Maintain slate and tile roofing
Where this can lead
Compliance, Quality, Health & Safety Specialist
Your journey here as a CQHS Specialist is just the beginning. We're committed to providing the opportunities and support for you to build a truly impactful and rewarding career, whether you aim for leadership, deep technical specialisation, or even a move into a different sector. It's about building a legacy of safety and quality.
See the whole journey →Opens the roleCompliance, Quality, Health & Safety SpecialistOne of the jobs this qualification is a route intoSee the role →Opens the roleAssociate Standards Compliance SpecialistOne of the jobs this qualification is a route intoSee the role →Future FluencyAll ten future skillsSee how every unit is contextualised by the tenExplore →
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
Apply finishing plaster to background surfacesClear site and hand over on completionComply with Health and Safety Requirements in the WorkplaceConfirm Work Activities and Resources for the WorkConfirm work activities and resources for the workContribute to health and safety in the workplaceErect and dismantle work or access platforms in minesInspect fencing to identify defects and repair optionsMaintain slate and tile roofingPosition and fix manual gates and barriersPosition and fix powered gates and barriersReinstate Defective FencingRemove and Repair Eaves and Verge Finishings LegacyRemove and renew floor screedsRepair roof sheeting and cladding systemsRestore masonry façades
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Applied to your work in any of these jobs
Which job do you mean?
How the thinking builds
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for Cskills Awards Level 2 NVQ Diploma in Maintenance Operations (Construction) (QCF)
27 units in this credential, in the order it lists them, awarded by Cskills Awards.
- Applying Finishing Plaster to Background Surfaces in the Workplace
- Applying Paint Systems by Brush and Roller in the Workplace
- Clearing the Site and Handing Over on Completion in the Workplace
- Confirming Work Activities and Resources for an Occupational Work Area in the Workplace
- Conforming to General Health, Safety and Welfare in the Workplace.
- Conforming to Productive Working Practices in the Workplace
and 21 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
Why this matters: AI can already remember and understand for you. What it can’t do is
take your real problem and judge the right call. So the only learning worth paying
for is the learning that takes you to the top. That’s exactly what a tutor doing it with
you, on your real work, is for.
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.