Pearson Education Ltd · RQF Level 2
Pearson Edexcel Level 2 NVQ Certificate in Custodial Care (QCF)
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 2
- Total credits23
- Guided learning79 hours
- Units in this qualification22
Awarded by Pearson Education Ltd · on the Ofqual register
Start here
See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units Pearson Education Ltd registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Assist in the control of incidents and emergenciesReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the requirements and procedures for assisting in the control of incidents and emergencies
- Make an initial response to incidents and emergencies
- Help to control incidents and emergencies
Contribute to planning the installation and decommissioning of electronic monitoring equipmentReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the requirements and procedures for contributing to planning the installation and decommissioning of electronic monitoring equipment
- Receive, enter and store notifications
- Prepare and communicate information for implementing notifications
Contribute to preparing and implementing voice verification monitoringReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the requirements and procedures for contributing to preparing and implementing voice verification monitoring
- Receive, enter and store notifications
- Make arrangements for implementing orders
- Identify and respond to voice verification incidents
Contribute to the adjudication processReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the principles of adjudication
- Understand the legal and organisational requirements and priorities in regard to adjudication
- Contribute to the adjudication process
- Prepare for adjudication
- Take part in the adjudication process
Contribute to the quality of team workingReal unit · Pearson Education Ltd
What you'll be able to do
- Know and understand the principles that underpin effective team working
- Contribute to effective team working
- Contribute to the development of team working
Contribute to the security of the custodial environmentReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the requirements and procedures for contributing to the security of the custodial environment
- Maintain the physical security of the custodial environment
- Monitor and maintain the security of individuals during normal activities
- Maintain security during the movement of individuals within the custodial environment
- Maintain security during visits
Drive vehicles to carry out custodial dutiesReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the principles of driving vehicles to carry out custodial duties
- Know and understand responsibilities and procedures in driving vehicles to carry out custodial duties
- Drive vehicles to carry out custodial duties
- Check the vehicle and prepare for the journey
- Operate and control the vehicle safely and efficiently
Ensure your own actions reduce risks to health and safetyReal unit · Pearson Education Ltd
What you'll be able to do
- Understand legal and organisational requirements in relation to health and safety
- Identify hazards and evaluate risks in the workplace
- Reduce risks to health and safety in the workplace
Enter and find data using a computerReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the principles and importance of entering and finding data on a computer system
- Enter data on a computer
- Find data on a computer
Equality and diversityReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the key features of a culture which promotes equality and values diversity
- Understand the importance of the promotion of equality and valuing of diversity for effective work in the sector
- Understand and demonstrate behaviour appropriate to the promotion of equality and valuing of diversity
- Understand how to actively help others in the promotion of equality and valuing of diversity
- Understand how to review own contribution to promoting equality and valuing diversity
Establish and maintain voice verification monitoring in the fieldReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the requirements and procedures to establish and maintain voice verification monitoring in the field
- Install and check telephone equipment for voice verification monitoring
- Induct individuals for voice verification monitoring
Follow up electronic monitoring incidents in the fieldReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the requirements and procedures for following up electronic monitoring incidents in the field
- Assess the incident and prepare to take action
- Deal with the incident
- Carry out random alternative monitoring
Help people to comply with electronic monitoring requirementsReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the requirements and procedures for helping people to comply with electronic monitoring requirements
- Induct people into electronic monitoring
- Provide ongoing support during the monitoring period
Identify electronic monitoring incidents and initiate a responseReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the requirements and procedures for identifying electronic monitoring incidents and initiate a response
- Identify electronic monitoring incidents
- Provide an initial response to electronic monitoring incidents
Install and decommission electronic monitoring equipmentReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the requirements and procedures for installing and decommissioning electronic monitoring equipment
- Establish contact with the individual to be monitored
- Set up and test electronic monitoring equipment
- Decommission electronic monitoring equipment
Maintain security at entry and exit pointsReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the security requirements and entry and exit points in the custodial environment
- Maintain security while people are entering and leaving
- Maintain security while vehicles are entering and leaving
Maintain security using screening equipmentReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the principles and procedures of maintaining security using screening equipment
- Screen individuals using electronic equipment
- Screen items using scanning equipment
Minimise and deal with disruptive and obstructive behaviourReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the requirements and procedures for minimising and dealing with disruptive and obstructive behaviour
- Help to prevent disruptive and obstructive behaviour
- Deal with disruptive and obstructive behaviour
Provide effective customer serviceReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the requirements and procedures for providing effective customer service
- Communicate with customers
- Provide services to meet customer requirements
- Help customers with problems and complaints
Research, prepare and present information from a variety of sourcesReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the requirements and procedures for researching, preparing and presenting information from a variety of sources
- Research, locate and select information from a variety of sources
- Integrate, prepare and supply information from a variety of sources
Search individuals, premises and surrounding areasReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the principles and procedures for searching individuals, premises and surrounding areas
- Carry out rub-down and electronic searches
- Search premises and surrounding areas
Search vehicles in a custodial contextReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the requirements for searching vehicles
- Prepare to search vehicles
- Search vehicles for unauthorised items and people
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Adjudicate on minor charges against young people and young offenders in custody
- Assist in the control of incidents and emergencies
- Assist with searches for missing persons
- Carry out security vetting for directly and non-directly employed personnel
- Conduct searches
- Contribute to adjudication processes
- Contribute to maintaining security and protecting individuals’ rights in the custodial environment
- Contribute to the Control of Incidents and Emergencies
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your own work
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for Pearson Edexcel Level 2 NVQ Certificate in Custodial Care (QCF)
22 units in this credential, in the order it lists them, awarded by Pearson Education Ltd.
- Assist in the control of incidents and emergencies
- Contribute to planning the installation and decommissioning of electronic monitoring equipment
- Contribute to preparing and implementing voice verification monitoring
- Contribute to the adjudication process
- Contribute to the quality of team working
- Contribute to the security of the custodial environment
and 16 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.