NCFE · RQF Level 2
NCFE Level 2 Certificate in Occupational Studies (QCF)
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 2
- Total credits13
- Guided learning79 hours
- Units in this qualification48
Awarded by NCFE · on the Ofqual register
Start here
See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units NCFE registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Apply make-upReal unit · NCFE
What you'll be able to do
- Prepare for make-up
- Apply make-up
Cash up in a retail storeReal unit · NCFE
What you'll be able to do
- Cash up in a retail store
- Cash up in a retail store
Constructing, testing and fault finding electronic circuitsReal unit · NCFE
What you'll be able to do
- Prepare for building and testing of electronic circuits
- Test, fault find and repair electronic equipment
- Construct new, and identify faults on existing, electronic equipment
Cooking with Meat, Fish and VegetablesReal unit · NCFE
What you'll be able to do
- Identify, prepare and cook a range of meats.(2FC3/05.1 K1)(2FC5/05.1 K2)
- Identify, prepare and cook a range of fish.(2FP1/05.1 K1, K7, K3)
- Identify, prepare and cook a range of vegetables.(2FP7/05.1 K1, K2, K5, K7)
- Understand cooking methods appropriate to meat, fish and vegetable cookery.(2FC3/05.1 K6, K9, K11)(2FC4/05.1 K6-8, K10)(2FC5/05.1 K5, K7, K8, K10, K12)
- Prepare and present a balanced meal using meat, fish and vegetables.(2FC4/05.1 K12)(2FP1/05.1 K11)(2FP3/05.1 K9)
- Evaluate own work.
- Understand principles of health and safety.(2GEN4/05.1, 2, 3, 4, 5)
Create a radio programmeReal unit · NCFE
What you'll be able to do
- Demonstrate an understanding of different radio stations, audiences and scheduling
- Develop ideas for radio content
- Develop programme planning skills
- Operate radio studio equipment
- Work in a production team
Creating a multipage websiteReal unit · NCFE
What you'll be able to do
- Investigate the purpose and features of web sites
- Plan a website to a specific brief
- Create, save and test the planned website
- Understand how to review the website against the original brief
Deliver reliable customer serviceReal unit · NCFE
What you'll be able to do
- Prepare to deal with their customers
- Give consistent service to customers
- Check customer service delivery
- Know and understand how to deliver reliable customer service
Design Principles in the Fashion and Textiles IndustryReal unit · NCFE
What you'll be able to do
- Understand the safe working procedures within a workroom
- Research current trends and sources of inspiration
- Create mood/theme boards which communicate design ideas, including fabrics and trimmings
- Experiment with shape and form three dimensionally
- Develop and communicate designs using a variety of drawing methods and media
Develop and adapt soft furnishings ideas creativelyReal unit · NCFE
What you'll be able to do
- Develop and adapt soft furnishings ideas creatively
Developing Communication Skills for BusinessReal unit · NCFE
What you'll be able to do
- Write a business letter.(F12: 9)
- Use business-telephoning skills.(F12: 9)
- Take part in a meeting.(F12: 9)
Developing Cooking SkillsReal unit · NCFE
What you'll be able to do
- Understand simple nutritional requirements. Plan and cost suitable meals.
- Identify and use a variety of ingredients both fresh and convenience.
- Use a range of simple kitchen equipment and understand the care and maintenance of kitchen equipment, including an electrical appliance, for example, food processor.(1FC1/05, K4, K5, K6)(1FPC/05.1, K7, K8)
- Use a variety of basic cookery methods such as boiling, frying and grilling and know the most appropriate method.(2FC2/05.1 K4, K6)
- Develop the confidence to progress to more advanced meals.
- Understand the importance of health and safety require
Developing Good Practice Skills for use in the KitchenReal unit · NCFE
What you'll be able to do
- Understand and use a variety of measuring methods.
- Understand the importance of health and safety requirements when working in a kitchen.(2GEN4/05.1, 2, 3, 4, 5)
- Understand and apply the principles of food hygiene.(IFC1/05, K7)
- Understand and apply the principles of personal hygiene.(2P, C2.2/05, K6)(2P, C2.1/05, K1, K2, K3, K4, K5)
- Understand and apply correct storage methods for food.(2P, C2.2/05, K7)
- Understand how to organise and maintain the work area for food preparation.
- Clear away safely and efficiently.(2P, C2.2/05, K6)
- Care for equipment correctly.(2P, C2.1/05, K1, K2, K3, K4,
Developing Plastering TechniquesReal unit · NCFE
What you'll be able to do
- Demonstrate familiarity with tools and equipment used in plastering.(VR 65.5)
- Demonstrate knowledge of the range of materials used in plastering.(VR 65.5)
- Demonstrate knowledge of the purpose of a work station.(VR 65.4)
- Demonstrate knowledge of the range of backgrounds to receive plaster.(VR 65.5)
- Demonstrate the ability to prepare for plastering.(VR 65.5)
- Demonstrate knowledge of floating techniques.(VR 65.5)
- Review their work.(VR 65.6)
Developing Practical Floristry SkillsReal unit · NCFE
What you'll be able to do
- Demonstrate awareness of the range of design features for a specified project.
- Make informed design decisions.(FL5.1)
- Plan and prepare for the construction process.(FL5.1)
- Produce a floral arrangement.(FL5.2)
- Review their work.
Developing Skills in Garden HorticultureReal unit · NCFE
What you'll be able to do
- Demonstrate awareness of garden / allotment produce.
- Control weeds.
- Understand how to grow and care for plants grown from seed.(CU 73.1, 73.2)
- Understand the basic methods and principles of improving plant yield.
Developing a Design for an InteriorReal unit · NCFE
What you'll be able to do
- Understand a design brief
- Develop and present initial ideas
- Present finished idea
- Produce specification
- Review the design process
Digital photographyReal unit · NCFE
What you'll be able to do
- Investigate photographic equipment and techniques
- Plan to take photographs
- Take photographs using a digital camera
- Understand how to review the photographs taken
Electrical installation methods, wiring and circuit protectionReal unit · NCFE
What you'll be able to do
- Understand electrical installation methods in lighting circuits
- Understand the principles of circuit wiring
- Understand the selection and rating of circuit protection
- Understand electrical installation methods in socket outlet circuits
Farm ConservationReal unit · NCFE
What you'll be able to do
- Know the meaning of conservation.
- Understand some of the benefits of conservation.
- Know the impact of farming upon the environment.
- Understand the impact of dirty water upon the environment.
- Understand the impact of animal waste upon the environment.
- Understand the conservation value of fruit orchards.
- Recognise opportunities for conservation on the farm.
- Recognise the benefits of farm conservation.
- Access further information about farm conservation.
Keep stock on sale at required levels in a retail environmentReal unit · NCFE
What you'll be able to do
- Check the level of stock on sale in a retail environment
- Replenish stock on sale in a retail environment
- Check the level of stock on sale in a retail environment
- Replenish stock on sale in a retail environment
Music technology hardware and softwareReal unit · NCFE
What you'll be able to do
- Examine the commercial development of keyboard based instruments
- Examine the development of music technology equipment
- Examine industry standard brands of music technology equipment
Office Procedures - mailing, recording and filingReal unit · NCFE
What you'll be able to do
- Handle mail
- Handle mail
- Find and store routine documents in paper based systems
- Find and store routine documents in paper based systems
- Find and store routine documents in computer systems
- Find and store routine documents in computer systems
Problem solving in a place of workReal unit · NCFE
What you'll be able to do
- Understand the different types of problems they might encounter in the place of work.
- Recognise the methods available to develop solutions for straightforward problems.
- Identify a potential problem and the ways that it might be resolved.
Process customer orders for goods in a retail environmentReal unit · NCFE
What you'll be able to do
- Check the availability of goods for retail orders
- Process orders for retail customers
- Check the availability of goods for retail orders
- Process orders for retail customers
Shampoo and condition the hair and scalpReal unit · NCFE
What you'll be able to do
- Prepare to shampoo and condition the hair and scalp
- Shampoo and condition the hair and scalp
Style and finish hairReal unit · NCFE
What you'll be able to do
- Use safe and effective methods of working when styling and finishing hair
- Blow dry hair into shape
- Finger dry hair into shape
- Finish the hair
- Know salon and legal requirements
- Understand how to work safely, effectively and hygienically when styling
- Understand the effect of styling and finishing techniques on the hair
- Understand how to use products and equipment to style and finish hair
- Understand blow drying and styling techniques and methods
- Understand how to communicate with and provide aftercare advice to clients
Taking Part in Sport for Personal ImprovementReal unit · NCFE
What you'll be able to do
- Take up and participate in a sporting activity.
- Recognise the physical and emotional benefits of sport.(D43 K11)
- Understand the rules and/or tactics of the sporting activity.
- Understand the importance of physical preparation prior to practical sessions.(D43 K11, K12, K13, K25, K26, K27)
- Recognise personal strengths and weaknesses and work on improving performance.(D416 K3, K4, K5, K6, K10, K11, K12)
- Understand the health and safety rules relating to sport.(D43 K5, K7)
The Creative Media SectorReal unit · NCFE
What you'll be able to do
- Know how the creative media sector is structured
- Know about job roles and conditions of employment in a creative media industry
- Gain employment in a creative media industry.
The principles of food safety for retailReal unit · NCFE
What you'll be able to do
- Understand how individuals can take personal responsibility for food safety
- Understand the importance of keeping him/herself clean and hygienic
- Understand how to keep the working area clean and hygienic.
- Understand the importance of keeping products safe.
Understanding Airline and Airport OperationsReal unit · NCFE
What you'll be able to do
- Be aware of the range of employment opportunities within an airport.
- Understand the customer check-in procedure at a large airport.(T3 1, 2a-d, 3a-f)
- Understand the role and function of Customs and Immigration services at an airport.
- Understand why security is important within an airport.
Understanding Business Organisation StructuresReal unit · NCFE
What you'll be able to do
- Understand the objectives of organisational structure.(B2: 3)
- Understand the division of work and grouping together of activities.(B2: 3)
- Understand organisational charts illustrating functions and departments of an organisation.
Understanding Careers in Leisure and TourismReal unit · NCFE
What you'll be able to do
- Know the structure of occupations within the leisure and tourism industry.(2.01L; 2.01C; 2.27)
- Be aware of the main employers in the industry.(2.01L; 2.01C)
- Be aware of trends, developments and issues in leisure and recreation in the UK.(2.01L; 2.07)
- Understand the factors affecting people’s choice of leisure and recreation opportunities.(2.01L)
Understanding Domestic Plumbing SystemsReal unit · NCFE
What you'll be able to do
- Understand the distribution of water to and around domestic properties.(SLc/L2.3)
- Understand the layout and design of domestic drainage systems.(SLc/L2.3)
- Plan the positioning of plumbing hardware in a domestic property.(SLc/L2.3)(MSS2/L2.1, 2.2; MSS1/L2.3, 2.5)
- Plan appropriate pipework, storage and insulation systems for domestic property.(SLc/L2.3)(MSS2/L2.1, 2.2; MSS1/L2.3, 2.5)
- Understand the main types of domestic hot water systems.(SLc/L2.3)
- Understand how to install major domestic appliances and facilities.(SLc/L2.3)
- Understand the relative merits of common domestic central heati
Understanding Ecology and ConservationReal unit · NCFE
What you'll be able to do
- Understand the inter-action of plants and animals in a given eco-system.(SLc/L2.1, 2.3; Ws/L2.1; Ws/L2.2; Ws/L2.4; Ww/L2.2)
- Understand plant structures and their purpose(s).(Ws/L2.1; Ws/L2.2; Ws/L2.4; Ww/L2.2)
- Understand the basic principles of species evolution.(Ws/L2.1; Ws/L2.2; Ws/L2.4; Ww/L2.2)
- Understand eco-system development.(SLc/L2.1; Ws/L2.1; Ws/L2.2; Ws/L2.4; Ww/L2.2)
- Explore an environmental issue.(SLc/L2.1; Ws/L2.1; Ws/L2.2; Ws/L2.4; Ww/L2.2)
- Understand the need for plant and animal conservation.
Understanding How to Grow Fruit and VegetablesReal unit · NCFE
What you'll be able to do
- Understand the principles and practices of crop rotation.(PH 1.1, 1.2)
- Understand the factors involved in siting a vegetable production area.(PH 2.1, 2.2)
- Describe how to grow a range of vegetables seeds.(CU 73.1, 73.2)
- Understand key factors for growing tree fruit plants.(PH 2.1)
- Plant and maintain tree fruit plants.(PH 2.1, 2.2)
- Grow a range of soft fruit plants.(PH 2.1, 2.2/CU 72.1, 72.2, 72.3)
Understanding How to Use Hotel Reservation SystemsReal unit · NCFE
What you'll be able to do
- Understand the range of room reservation systems currently in operation in the hospitality industry and be able to relate their appropriateness to different business contexts/operations.(HS22 K2, K8)(HS22.3 K17, K18)
- Be aware of the pricing methods that can be applied to accommodation pricing.
- Understand the control mechanisms used in a reservations department to monitor sales and standards of customer service.(2R9/04 K10)
- Understand the main implications of contract law as applied to hotel reservation transactions.(2R3/04.1 K1-K6)(2R9/04 K3, K4)
Understanding Personal Physical FitnessReal unit · NCFE
What you'll be able to do
- Understand how to assess their own physical fitness levels.(D410 K15, K22)
- Appreciate their own specific fitness level and its relationship to their chosen sporting activity.(D410 K17, K22, K23, K25; D411 K16)
- Use a range of modes of exercise to improve fitness levels.(D410 K23, K24; D411 K17, K20)
- Design a personal training programme and follow it for a minimum of 5 weeks.(D410 K17, K22, K23, K25; D416 K5, K6)
Understanding Reception, Billing and Cashier Procedures for Front Office StaffReal unit · NCFE
What you'll be able to do
- Understand the important role and function of front office within an organisation.(H520.3 K18) (H520 K1, K2) (H520.1 K7)
- Know the different types of guest that come into an organisation and their requirements.(H520.3 K26)
- Deal with a guest on their arrival including guest registration.(2R2/04K1 - K12)(2R3/04K1 - K11)(2R4/04.1 & 2R4/04.2.1K1 - K14)
- Understand how to allocate rooms and how to deal with ‘overbooking’.(2R2/04.01.1K1 - K12)
- Compile a guest’s account.
- Understand procedures for secure cash handling.
Understanding Techniques used in FloristryReal unit · NCFE
What you'll be able to do
- Be familiar with the relevant tools and equipment.(CU69.1)
- Be familiar with relevant plant material.(FL1.1)
- Understand conditioning techniques.(FL1.1)
- Understand preservation techniques.
- Understand basic design principles.(FL5.1; FL5.2)
- Understand basic construction techniques.(FL5.2; FL5.3)
Understanding how to Cultivate HerbsReal unit · NCFE
What you'll be able to do
- Demonstrate knowledge of herbs.
- Understand the factors to be considered in selecting herbs for a particular site.(PH 3.1, 3.2, 3.3)
- Cultivate a range of herbs.(CU 72.1, 72.2, 72.3, 73.1, 73.2; PH 3.1, 3.2, 3.3)
Understanding security and loss prevention in a retail businessReal unit · NCFE
What you'll be able to do
- Know the range of security risks faced by a retail business
- Understand the effect which crime has on a retail business and its staff
- Know what actions can be taken to prevent crime in a retail business
- Know how security incidents should be dealt with
Understanding the Leisure IndustryReal unit · NCFE
What you'll be able to do
- Know what is meant by the term ‘leisure’.(2.01C; 2.07)
- Understand the diverse needs of different social groups of leisure users.(2.09)
- Be aware of the range of facilities offered by leisure providers.(2.01L)
- Understand the importance of leisure to the local and national economy.(2.01L)
Understanding the Tourism IndustryReal unit · NCFE
What you'll be able to do
- Know what is meant by the term ‘tourism’.(2.01C; 2.01L)
- Understand the diverse needs of different social groups in relation to the leisure opportunities offered by the tourism industry.(2.01B; 2.01C; 2.01L)
- Understand the impact and importance of tourism development to the local, national and global economy.(2.09)
- Be aware of the range of leisure opportunities offered by organisations within the tourism industry.(2.01L; 2.07)
Understanding the Work of a Resort RepresentativeReal unit · NCFE
What you'll be able to do
- Demonstrate a background knowledge of the travel industry(2.01L; 2.27)
- Be aware of the scale of operations of tour operators.(2.01L)
- Understand general administrative procedures carried out by a representative.(2.27; 2.25; 2.22)
- Know what are the essential components of an efficient oversees operation.(2.36; 2.27; 2.25)
Use and Maintain Woodworking ToolsReal unit · NCFE
What you'll be able to do
- Use tools safely.(VR 12.5)
- Show familiarity with manual tools and their uses.(VR 12.5)
- Show familiarity with manual tools and their uses.(VR 12.5)
- Maintain and store manual tools.(VR 12.5)
- Show familiarity with electrical tools.(VR 12.5)
- Use electrical tools(VR 12.5)
- Maintain and store electrical tools.(VR 12.5)
Use of Tools and Equipment for BricklayingReal unit · NCFE
What you'll be able to do
- Identify commonly used materials in the workshop.
- Stack and store materials.
- Use access equipment.(SLc/L1.1, 1.3)
- Identify bricklaying tools.(SLc/L1.1, 1.3)
- Use a brick trowel.
- Re-point an area of brickwork.
- Measure, cut and level bricks(MSS1/L1.4, 1.6)
Working in a teamReal unit · NCFE
What you'll be able to do
- Apply the skills needed to form collabourative relationships.
- Adapt their behaviour within a team to ensure successful working relationships are established and maintained.
- Know the approaches that can be used to resolve issues and achieve team goals.
Working in an office settingReal unit · NCFE
What you'll be able to do
- Understand how to work as part of an office team
- Work as part of an office team
- Organise own work
- Organise own work
- Understand how to work within guidelines for health, safety and security in the office
- Work within guidelines for health, safety and security in the office
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
Where this can lead
Airport Operations Coordinator
This isn't just a job; it's the start of a really interesting career in an industry that never sleeps. If you're ready to learn, work hard, and make a real difference to millions of passengers, then we'd love to hear from you.
See the whole journey →Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for NCFE Level 2 Certificate in Occupational Studies (QCF)
48 units in this credential, in the order it lists them, awarded by NCFE.
- Apply make-up
- Cash up in a retail store
- Constructing, testing and fault finding electronic circuits
- Cooking with Meat, Fish and Vegetables
- Create a radio programme
- Creating a multipage website
and 42 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.