ProQual Awarding Body · RQF Level 3
ProQual Level 3 Certificate in Strategic Problem Solving in Community Safety (QCF)
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 3
- Total credits16
- Units in this qualification10
Awarded by ProQual Awarding Body · on the Ofqual register
Start here
See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units ProQual Awarding Body registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Address problems identified with community safety and social exclusionReal unit · ProQual Awarding Body
What you'll be able to do
- Understand the requirements for addressing problems with community safety and social inclusion
- Plan action designed to address identified problems with community safety and social inclusion
- Coordinate the implementation of action plans to address identified problems with community safety and social inclusion
- Evaluate action designed to address identified problems with community safety and social inclusion
Contribute to developing awareness and community action in relation to crimeReal unit · ProQual Awarding Body
What you'll be able to do
- Contribute to developing awareness and community action in relation to crime
- Develop plans to promote awareness and community action in relation to crime
- Promote awareness and community action in relation to crime
- Contribute to the evaluation and improvement of awareness raising and community action in relation to crime
Contribute to strategies for promoting community justice and social inclusionReal unit · ProQual Awarding Body
What you'll be able to do
- Understand the requirements for promoting community justice and social inclusion
- Develop and agree strategies for promoting community justice and social inclusion
- Implement strategies for promoting community justice and social inclusion
- Monitor, evaluate and improve strategies for promoting community justice and social inclusion
Develop and implement marketing plansReal unit · ProQual Awarding Body
What you'll be able to do
- Identify and prioritise marketing objectives for own area of responsibility
- Produce a marketing strategy in own area of responsibility
- Produce and implement a marketing plan for own area of responsibility
- Monitor and evaluate the marketing plan in own area of responsibility
Develop and sustain effective working with staff in other agenciesReal unit · ProQual Awarding Body
What you'll be able to do
- Know and understand relevant legal and organisational requirements
- Understand the principles of effective working relationship with other agencies
- Develop and sustain effective working relationships with staff in other agencies
Develop strategic direction and leadershipReal unit · ProQual Awarding Body
What you'll be able to do
- Develop own leadership.
- Develop and communicate an organisational vision, purpose and set of values.
- Review own leadership performance.
Manage a budget for own area or activity of workReal unit · ProQual Awarding Body
What you'll be able to do
- Prepare a budget for own area of responsibility.
- Manage a budget.
- Review budget management performance.
Plan and manage a projectReal unit · ProQual Awarding Body
What you'll be able to do
- Understand the principles, processes, tools and techniques of project management.
- Agree the scope and objectives of a project.
- Identify the budget in order to develop a project plan.
- Implement a project plan.
- Manage a project to its conclusion.
Plan, implement and manage systems for the exchange of sensitive information, data and intelligenceReal unit · ProQual Awarding Body
What you'll be able to do
- Understand the requirements for managing systems for the exchange of sensitive information, data and intelligence
- Plan, implement and manage systems for the exchange of sensitive information, data and intelligence
Plan, implement and manage the sharing of knowledge and good practice to inform innovation and improve service deliveryReal unit · ProQual Awarding Body
What you'll be able to do
- Understand the requirements for planning, implementing and managing the sharing of knowledge and good practice to inform innovation and improve service delivery
- Plan, implement and manage the sharing of knowledge and good practice to inform innovation and improve service delivery
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 3 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this

The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Address problems identified with community safety and social inclusion
- Agree project plan to meet specified objectives
- Contribute to developing awareness and community action in relation to crime
- Contribute to strategies for promoting community justice and social inclusion
- Contribute to the development of priorities and objectives for promoting community justice and social inclusion
- Determine the concerns and priorities of communities in relation to safety, social inclusion and the prevention and reduction of crime and anti-social behaviour
- Develop and Undertake Inter-Agency, Cross-Sector Working
- Enable groups, communities and organisations to address issues which affect community safety and social inclusion
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your own work
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for ProQual Level 3 Certificate in Strategic Problem Solving in Community Safety (QCF)
10 units in this credential, in the order it lists them, awarded by ProQual Awarding Body.
- Address problems identified with community safety and social exclusion
- Contribute to developing awareness and community action in relation to crime
- Contribute to strategies for promoting community justice and social inclusion
- Develop and implement marketing plans
- Develop and sustain effective working with staff in other agencies
- Develop strategic direction and leadership
and 4 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.