City and Guilds of London Institute · RQF Level 2
City & Guilds Level 2 Diploma In Aviation Ground Security (QCF)
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 2
- Total credits46
- Guided learning79 hours
- Units in this qualification21
Awarded by City and Guilds of London Institute · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units City and Guilds of London Institute registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Carry Out Routine Checks within the Aviation Security EnvironmentReal unit · City and Guilds of London Institute
What you'll be able to do
- Be able carry out routine checks
- Carry out routine checks
Carry Out a Physical Search in the Aviation Security EnvironmentReal unit · City and Guilds of London Institute
What you'll be able to do
- Carry out a physical search
- Carry out a physical search
Control Access to the Aviation Security AreaReal unit · City and Guilds of London Institute
What you'll be able to do
- Control access to the aviation security area
- Control access to the aviation security area
Deliver Customer Service to Difficult CustomersReal unit · City and Guilds of London Institute
What you'll be able to do
- Recognise when customers may be difficult and deal with them
- Recognise when customers may be difficult and deal with them
Direct Customers in the Aviation Security EnvironmentReal unit · City and Guilds of London Institute
What you'll be able to do
- Be able direct customers
- Direct customers
Direct Vehicles through the Aviation Security EnvironmentReal unit · City and Guilds of London Institute
What you'll be able to do
- Direct vehicles through the aviation security environment
- Direct vehicles through the aviation security environment
Do Own Job in a Customer Focussed WayReal unit · City and Guilds of London Institute
What you'll be able to do
- Do own job in a customer focussed way
- Do own job in a customer focussed way
Help Customers who have Disabilities and Particular Requirements in the Aviation Security EnvironmentReal unit · City and Guilds of London Institute
What you'll be able to do
- Recognise and respond to customers’ disabilities and particular requirements
- Recognise and respond to customers’ disabilities and particular requirements
Maintain Effective Working Relationships with Colleagues in the Aviation Security EnvironmentReal unit · City and Guilds of London Institute
What you'll be able to do
- Maintain effective working relationships with colleagues
- Maintain effective working relationships with colleagues
Maintain a Positive and Customer Focussed AttitudeReal unit · City and Guilds of London Institute
What you'll be able to do
- Show a positive and customer focussed attitude
- Maintain a positive and customer focussed attitude
Maintain a Safe and Secure Working Environment in the Aviation Security IndustryReal unit · City and Guilds of London Institute
What you'll be able to do
- Maintain safe working practices
- Maintain safe working practices
- Contribute to the security of the work environment
- Contribute to the security of the work environment
Manage Conflict in the Aviation Security EnvironmentReal unit · City and Guilds of London Institute
What you'll be able to do
- Assess situations and decide on action needed
- Assess situations and decide on action needed
- Take action to deal with conflict
- Deal with conflict
Manage Crowd Control in the Aviation Security EnvironmentReal unit · City and Guilds of London Institute
What you'll be able to do
- Control the movement of large numbers of customers within the limits of own responsibility
- Control the movements of large numbers of customers within limits of own responsibility
Obtain and Communicate Information in the Aviation Security EnvironmentReal unit · City and Guilds of London Institute
What you'll be able to do
- Obtain and store information
- Obtain and store information
- Communicate information
- Communicate information
- Communicate information across a language barrier
- Communicate information across a language barrier
Operate IT Systems and Ancillary Equipment in the Aviation Security EnvironmentReal unit · City and Guilds of London Institute
What you'll be able to do
- Operate an IT system
- Operate an IT system
Prepare Customers for the Aviation Security Screening ProcessReal unit · City and Guilds of London Institute
What you'll be able to do
- Prepare customers for the aviation security screening process
- Prepare customers for the aviation security screening process
Prepare to undertake duties in the Aviation Security EnvironmentReal unit · City and Guilds of London Institute
What you'll be able to do
- Complete personal preparation to undertake duties
- Complete personal preparation to undertake duties
- Prepare for duty
- Prepare for duty
Recognise Diversity when Delivering Customer ServiceReal unit · City and Guilds of London Institute
What you'll be able to do
- Respect customers and promote equality in customer service and adapt customer service to recognise different needs
- Respect customers and promote equality in customer service and adapt customer service to recognise different needs
Respond to Incidents, Accidents and Emergencies in the Aviation Security EnvironmentReal unit · City and Guilds of London Institute
What you'll be able to do
- Respond to incidents, accidents and emergencies
- Respond to incidents, accidents and emergencies
Secure the AircraftReal unit · City and Guilds of London Institute
What you'll be able to do
- Seal the aircraft
- Seal the aircraft
- Unseal the aircraft
- Unseal the aircraft
Use Aviation Security Screening EquipmentReal unit · City and Guilds of London Institute
What you'll be able to do
- Use aviation security screening equipment
- Use aviation security screening equipment
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this

The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Carry Out Routine Checks within the Aviation Environment
- Carry Out a Physical Search in the Aviation Security Environment
- Carry out physical searches to obtain evidence Legacy
- Carry out routine checks to passenger areas in the UK waterways industry
- Check and operate flight instruments
- Contribute to the maintenance, implementation and co-ordination of aviation security procedures
- Control Access to the Aviation Security Area
- Deal with accidents and incidents airside
Where this can lead
Head of IT Operations
Your journey here is about continuous growth. We're not just hiring for a job; we're investing in your career. We'll give you the tools, the challenges, and the support to build a truly impactful career in IT Operations, whatever path you choose.
See the whole journey →Showing 1 roles, drawn from 2 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for City & Guilds Level 2 Diploma In Aviation Ground Security (QCF)
21 units in this credential, in the order it lists them, awarded by City and Guilds of London Institute.
- Carry Out Routine Checks within the Aviation Security Environment
- Carry Out a Physical Search in the Aviation Security Environment
- Control Access to the Aviation Security Area
- Deliver Customer Service to Difficult Customers
- Direct Customers in the Aviation Security Environment
- Direct Vehicles through the Aviation Security Environment
and 15 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.