Future (Awards and Qualifications) Ltd · RQF Level 3

FAQ Level 3 Diploma in Health and Social Care (Adults) for England

You don’t just earn this. You learn to use it, one-to-one, on your own real work.

  • LevelRQF Level 3
  • Total credits58
  • Guided learning315 hours
  • Units in this qualification116

Awarded by Future (Awards and Qualifications) Ltd · on the Ofqual register

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What you’ll learn

What each unit actually teaches you to do

These are the units Future (Awards and Qualifications) Ltd registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.

Administer medication to individuals, and monitor the effectsReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand legislation, policy and procedures relevant to administration of medication
  • Know about common types of medication and their use
  • Understand procedures and techniques for the administration of medication
  • Prepare for the administration of medication
  • Administer and monitor individuals’ medication
Assist with the transfer of individuals, who misuse substances, between agencies and services.Real unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand how legislation and organisational policies impact on the transfer of individuals between agencies and service.
  • Apply agency and service procedures correctly in preparing people for and supervising them during transfer from one service to another
  • Respect the rights of the individual and value diversity.
  • Use communication skills effectively in working with individuals and the agencies and services to which they are being transferred.
Carry out comprehensive substance misuse assessmentReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the signs and implications of a range of substance misuse related problems
  • Understand the range of substance misuse services and interventions
  • Prepare for comprehensive substance misuse assessment
  • Assess possible risks to the individual
  • Assess individuals’ substance misuse and related problems
  • Follow up the assessment process
Carry out initial assessments to identify and prioritise the needs of substance misusers.Real unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the range of difference substances and their effects.
  • Evaluate individuals’ substance misuse and understanding of substance misuse services.
  • Assess individuals’ needs and appropriate interventions.
  • Make referrals to substance misuse services.
Causes and Spread of InfectionReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the causes of infection
  • Understand the transmission of infection
Cleaning, Decontamination and Waste ManagementReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand how to maintain a clean environment to prevent the spread of infection
  • Understand the principles and steps of the decontamination process
  • Understand the importance of good waste management practice in the prevention of the spread of infection
Contribute to raising awareness of health issuesReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand factors affecting awareness-raising activities about health issues
  • Recognise the need for raising awareness of health issues
  • Assist in planning activities to raise awareness of health issues
  • Contribute to implementing activities for raising awareness of health issues
  • Review the effectiveness of activities to raise awareness of health issues
Develop and sustain effective working relationships with staff in other agenciesReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the context of working in partnership.
  • Develop effective working relationships with staff in other agencies
  • Sustain effective working relationships.
Enable individuals to negotiate environmentsReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the factors that may impact on an individual being able to negotiate their environments
  • Prepare to support an individual to negotiate an environment
  • Support the individual to negotiate an environment
  • Evaluate and revise the support provided to an individual to negotiate an environment
Enable individuals with behavioural difficulties to develop strategies to change their behaviourReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand how legislation, policies and practice affect the support provided to individuals to manage their behaviour.
  • Understand the factors that influence behaviour.
  • Work with individuals to recognise the impact of their behaviour on others
  • Enable people to develop strategies for changing behavioural responses
  • Evaluate and review strategies for changing behavioural responses
Enable rights and choices of individuals with dementia whilst minimising risksReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand key legislation and agreed ways of working that support the fulfilment of rights and choices of individuals with dementia while minimising risk of harm
  • Maximise the rights and choices of individuals with dementia
  • Involve carers and others in supporting individuals with dementia
  • Maintain the privacy, dignity and respect of individuals with dementia whilst promoting rights and choices
Engage in personal development in health, social care or children’s and young people’s settingsReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand what is required for competence in own work role
  • Reflect on practice
  • Evaluate own performance
  • Agree a personal development plan
  • Use learning opportunities and reflective practice to contribute to personal development
Equality, diversity and inclusion in dementia care practiceReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand that each individual’s experience of dementia is unique
  • Understand the importance of diversity, equality and inclusion in dementia care and support
  • Work in a person centred manner to ensure inclusivity of the individual with dementia
  • Work with others to encourage support for diversity and equality
Facilitate learning and development activities to meet individual needs and preferencesReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the role of learning and development activities in meeting individual needs
  • Identify learning and development activities to meet individual needs and preferences
  • Plan learning and development activities with individuals
  • Prepare for learning and development activities
  • Facilitate learning and development activities with individuals
  • Evaluate and review learning and development activities
Facilitate person centred assessment, planning, implementation and reviewReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the principles of person centred assessment and care planning
  • Facilitate person centred assessment
  • Contribute to the planning of care or support
  • Support the implementation of care plans
  • Monitor a care plans
  • Facilitate a review of care plans and their implementation
First Aid EssentialsReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the role and responsibilities of a first aider
  • Assess an incident
  • Manage an unresponsive casualty who is breathing normally
  • Manage an unresponsive casualty who is not breathing normally
  • Recognise and assist a casualty who is chocking
  • Manage a casualty with external bleeding
  • Manage a casualty who is in shock
  • Manage a casualty with a minor injury
Gain access to the homes of individuals, deal with emergencies and ensure security on departureReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Identify agreed ways to gain entry to and leave individuals' homes
  • Gain entry to individuals’ homes
  • Take appropriate action when unable to gain entry to individuals' homes
  • Deal with emergencies encountered after gaining entry
  • Ensure security when leaving individuals’ homes
  • Review procedures for entering and leaving individuals' homes
Help individuals address their substance use through an action planReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the background relating to substance use to support the development of an action plan.
  • Develop an action plan with individuals.
  • Review the action plan with individuals.
Identify and act upon immediate risk of danger to substance misusersReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Identify immediate risk of danger to substance misusers
  • Act upon immediate risk of danger to substance misusers
Identify the physical health needs of individuals with mental health needs and plan appropriate actionsReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand how to assess the physical health needs of individuals with mental health needs
  • Carry out assessments of the physical health needs of individuals with mental health needs
  • Record the outcome of assessments
  • Plan actions needed following physical health assessments
  • Identify resources and services needed by individuals following physical health assessments
  • Make referrals
Implement the positive behavioural support modelReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the context of the Positive Behavioural Support model.
  • Understand the term ‘challenging behaviour’.
  • Understand the context in which challenging behaviour occurs.
  • Contribute to the functional analysis in relation to an individual's challenging behaviour.
  • Understand the key characteristics of Positive Behavioural Support.
  • Implement primary prevention strategies.
  • Use a person centred approach to develop plans that promote participation.
  • Implement secondary prevention strategies.
  • Implement non aversive reactive strategies.
Implement therapeutic group activitiesReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the principles of therapeutic group activities
  • Plan and prepare for therapeutic group activities
  • Support individuals during therapeutic group activities
  • Contribute to the evaluation of therapeutic group activities
Increase awareness about drugs, alcohol or other substances with individuals and groupsReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand legislation and policy relevant to substance use
  • Understand substance use, its effects and treatments
  • Identify individuals’ knowledge and values about substances
  • Increase individuals’ knowledge and understanding of substances
Interact with and support individuals using telecommunicationsReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the legal and local requirements relating to the use of telecommunications when supporting individuals
  • Use telecommunication technology
  • Engage with individuals using telecommunications
  • Identify and evaluate any risks or dangers for individuals during the interaction
  • Terminate the interaction
Introduction to personalisation in social careReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the meaning of personalisation in social care
  • Understand systems that support personalisation
  • Understand how personalisation affects the way support is provided
  • Understand how to implement personalisation
Maintaining the Independent Advocacy relationshipReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Know what to do when faced with practice dilemmas
  • Deal positively with conflict
  • Maintain accurate records
  • Prioritise competing work commitments
  • Use personal value base and power appropriately
  • Use supervision as a tool to reflect and improve practice
  • Use local and national networks
  • Respond to concerns of abuse
Move and position individuals in accordance with their plan of careReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand anatomy and physiology in relation to moving and positioning individuals
  • Understand legislation and agreed ways of working when moving and positioning individuals
  • Minimise risk before moving and positioning individuals
  • Prepare individuals before moving and positioning
  • Move and position an individual
  • Know when to seek advice from and/or involve others when moving and positioning an individual
Obtain venous blood samplesReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand legislation, policy and good practice related to obtaining venous blood samples.
  • Understand the anatomy and physiology relating to obtaining venous blood samples.
  • Prepare to obtain venous blood samples.
  • Obtain venous blood samples.
  • Prepare venous blood samples for transportation.
Prepare environments and resources for use during healthcare activitiesReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand how to prepare and manage environments and resources for use during healthcare activities
  • Prepare environments, medical equipment, devices and resources for use during healthcare activities
  • Ensure that environments and resourcesare ready for their next intended use
Prepare for and carry out extended feeding techniquesReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand anatomy and physiology in relation to extended feeding
  • Understand extended feeding techniques
  • Understand legislation and agreed ways of working when using extended feeding techniques
  • Manage risks relating to extended feeding
  • Prepare for extended feeding
  • Carry out and complete extended feeding techniques
  • Maintain records and report on extended feeding
Prepare to support individuals within a shared lives arrangementReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand how shared lives arrangements can benefit individuals
  • Access and share information relevant to the provision of a shared lives arrangement for individuals
  • Address the potential impact on key people of providing a shared lives arrangement
  • Carry out an analysis of own development needs before supporting an individual in a shared lives arrangement
Principles for implementing duty of care in health, social care or children’s and young people’s settingsReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand how duty of care contributes to safe practice
  • Address conflicts or dilemmas that may arise between an individual’s rights and the duty of care
  • Respond to complaints
Principles of safeguarding and protection in health and social careReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Recognise signs of abuse.
  • Respond to suspected or alleged abuse.
  • Understand the national and local context of safeguarding and protection from abuse.
  • Understand ways to reduce the likelihood of abuse.
  • Recognise and report unsafe practices.
Principles of self-directed supportReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand self-directed support
  • Understand how to support an individual to direct their own support and develop their support plan
  • Understand the different ways that people can use their personal budget
  • Understand the outcome focused review process
Principles of supporting an individual to maintain personal hygieneReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the importance of good personal hygiene
  • Encourage an individual to maintain personal hygiene
  • Support an individual to maintain personal hygiene
  • Understand when poor hygiene may be an indicator of other underlying personal issues
Principles of supporting individuals with a learning disability regarding sexuality and sexual healthReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the development of human sexuality
  • Understand how the sexual development of individuals’ with a learning disability can differ
  • Understand the issues of sexual health and how these can be supported
  • Understand relevant legislation influencing the support of sexuality and sexual health for individuals with learning disabilities
  • Support the sexual expression of an individual with a learning disability
Principles of supporting young people with a disability to make the transition into adulthoodReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the steps and stages of moving from childhood into adulthood.
  • Understand how having a disability may affect the process of moving from childhood into adulthood.
  • Know the options for supporting a young person who has a disability to make the transition into adulthood.
  • Understand how to support a young person with a disability through a successful transition.
  • Understand the importance of supporting a young person and their family to reflect on the transition.
Promote active supportReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand how active support translates values into person-centred practical action with an individual
  • Interact positively with individuals to promote participation
  • Develop and implement person-centred daily plans to promote participation
  • Use person-centred records to evaluate an individual’s participation in activities
Promote and implement health and safety in health and social careReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand own responsibilities, and the responsibilities of others, relating to health and safety
  • Carry out own responsibilities for health and safety
  • Understand procedures for responding to accidents and sudden illness
  • Reduce the spread of infection
  • Move and handle equipment and other objects safely
  • Handle hazardous substances and materials
  • Promote fire safety in the work setting
  • Implement security measures in the work setting
  • Manage stress
Promote communication in health, social care or children’s and young people’s settingsReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand why effective communication is important in the work setting
  • Meet the communication and language needs, wishes and preferences of individuals
  • Overcome barriers to communication
  • Apply principles and practices relating to confidentiality
Promote effective communication with individuals with sensory lossReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the importance of effective two way communication
  • Understand different methods that can support communication with individuals with sensory loss
  • Support the individual with communication
  • Evaluate the effectiveness of methods of communication used to support an individual with sensory loss
Promote equality and inclusion in health, social care or children’s and young people’s settingsReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the importance of diversity, equality and inclusion
  • Work in an inclusive way
  • Promote diversity, equality and inclusion
Promote good practice in handling information in health and social care settingsReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand requirements for handling information in health and social care settings
  • Implement good practice in handling information
  • Support others to handle information
Promote person centred approaches in health and social careReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the application of person centred approaches in health and social care
  • Work in a person-centred way
  • Establish consent when providing care or support
  • Implement and promote active participation
  • Support the individual’s right to make choices
  • Promote individuals well-being
  • Understand the role of risk assessment in enabling a person centred approach
Promote positive behaviourReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand how legislation, frameworks, codes of practice and policies relate to positive behaviour support.
  • Understand the context and use of proactive and reactive strategies.
  • Promote positive behaviour.
  • Respond appropriately to incidents of challenging behaviour.
  • Support individuals and others following an incident of challenging behaviour.
  • Review and revise approaches to promoting positive behaviour.
Provide active supportReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand how active support translates values into person-centred practical action with an individual
  • Interact positively with individuals to promote participation
  • Implement person-centred daily plans to promote participation
  • Maintain person- centred records of participation
Provide services to those affected by someone else’s substance use.Real unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Know about the available support services.
  • Understand issues that affect children and young people within families affected by drug and alcohol use.
  • Identify options for individuals affected by someone else’s substance use.
  • Enable individuals affected by someone else’s substance use to review the effectiveness of selected options.
Provide support for individuals within a shared lives arrangementReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand how to establish the needs, background, experiences, wishes, preferences and choices of an individual
  • Identify how an individual’s needs can be met through a shared lives arrangement
  • Address potential power imbalances in a shared lives arrangement
  • Assist individuals to adjust to the home environment
  • Support key people to adjust to a shared lives arrangement
  • Contribute to on-going review of the shared lives arrangement
Provide support to continue recommended therapiesReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the importance of supporting individuals to continue recommended therapies
  • Encourage individuals to complete activities recommended by therapists
  • Support individuals to continue recommended therapy
  • Observe, record and report on observations during recommended therapy
  • Contribute to evaluation and review of recommended therapies
Provide support to maintain and develop skills for everyday lifeReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the context of supporting skills for everyday life
  • Support individuals to plan for maintaining and developing skills for everyday life
  • Support individuals to retain, regain or develop skills for everyday life
  • Evaluate support for developing or maintaining skills for everyday life
Provide support to manage pain and discomfortReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand approaches to managing pain and discomfort
  • Assist in minimising individuals’ pain or discomfort
  • Monitor, record and report on the management of individuals’ pain or discomfort
Providing Independent Advocacy supportReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Establish safe boundaries to maintain the Advocacy relationship
  • Establish the Advocacy relationship
  • Assist the individual receiving Advocacy support to explore and make choices
  • Construct an action plan
  • Support the individual receiving Advocacy support to self advocate
  • Act on the instruction of the person receiving Advocacy support
  • Review and end the Advocacy relationship
Purpose and principles of Independent AdvocacyReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand Independent Advocacy
  • Explain principles and values underpinning Independent Advocacy
  • Describe the development of Advocacy
  • Explain different types of Advocacy support and their purpose
  • Understand the roles and responsibilities of an Independent Advocate
  • Understand Advocacy standards
Recognise indications of substance misuse and refer individuals to specialistsReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Recognise indications of substance misuse.
  • Assess and monitor risk.
  • Handle information and maintain records.
  • Refer individuals to appropriate services.
Responding to the advocacy needs of different groups of peopleReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Make Advocacy accessible to individuals and different groups
  • Define social exclusion
  • Explain the medical and social model of disability
  • Promote diversity
  • Use non instructed Advocacy
Safe administration of medication and monitoring techniques for individuals with diabetesReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the common medications available to, and appropriate for, individuals with diabetes
  • Understand monitoring techniques for individuals with diabetes
  • Support individuals with diabetes through the use of medication using a person-centred approach
  • Provide on going support in urine monitoring for individuals with diabetes
  • Provide on going support in blood glucose monitoring for individuals with diabetes
Supply and exchange injecting equipment for individualsReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand policy and procedures for the supply and exchange of injecting equipment
  • Conduct initial assessment of substance users and provide relevant advice
  • Supply and exchange injecting equipment
Support Individuals With Specific Communication NeedsReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand specific communication needs and factors affecting them
  • Contribute to establishing the nature of specific communication needs of individuals and ways to address them
  • Interact with individuals using their preferred communication
  • Promote communication between individuals and others
  • Support the use of communication technology and aids
  • Review an individual’s communication needs and the support provided to address them
Support families in maintaining relationships in their wider social structuresReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the importance of social interactions and relationships for families of people with specific needs
  • Understand the issues surrounding discrimination
  • Support families to access opportunities for social contact within their wider social structures
  • Support families to maintain social contacts within their wider social structures
Support families who are affected by Acquired Brain InjuryReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the impact on families who care for an individual who is in a minimally responsive or vegetative state
  • Understand the long term effects of acquired brain injury on family
  • Understand legislation that is relevant to carers of an individual effected by acquired brain injury
  • Assess the support required by families who hold the primary caring role
  • Work in partnership with other professionals and agencies
Support families who have a child with a disabilityReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the impact on a family of having a child with a disability
  • Support families who have a child with a disability
  • Support families with a child with a disability to use informal networks and community resources
  • Work in partnership with other professionals and agencies to support families with a child with a disability
Support individuals at the end of lifeReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the requirements of legislation and agreed ways of working to protect the rights of individuals at the end of life,
  • Understand factors affecting end of life care,
  • Understand advance care planning in relation to end of life care,
  • Provide support to individuals and key people during end of life care,
  • Understand how to address sensitive issues in relation to end of life care,
  • Understand the role of organisations and support services available to individuals and key people in relation to end of life care,
  • Access support for the individual or key people from the wid
Support individuals during a period of changeReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand reasons for and responses to change
  • Support individuals to plan how to manage or adapt to change
  • Support individuals to manage or adapt to change
  • Evaluate the support provided during a period of change
Support individuals in the use of assistive technologyReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the range, purpose and effectiveness of assistive technology available to support individuals
  • Support the selection of assistive technology with individuals
  • Support the use of assistive technology aids with an individual
  • Evaluate the effectiveness of the use of assistive technology to meet identified outcomes
Support individuals in their relationshipsReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand factors affecting the capacity of individuals to develop and/or maintain relationships.
  • Support individuals to identify beneficial relationships.
  • Support individuals to develop new relationships.
  • Support individuals to maintain existing relationships.
  • Work with individuals to review the support provided for relationships.
Support individuals through detoxification programmesReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand how assessments should be undertaken
  • Introduce individuals to detoxification programmes
  • Develop and review detoxification treatment and care plans
  • Manage closure of individuals’ detoxification programmes
Support individuals to access and manage direct paymentsReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the role of direct payments
  • Support individuals to decide whether to use direct payments
  • Provide support to select services to be purchased with direct payments
  • Provide support for completing paperwork associated with direct payments
  • Understand how to address difficulties, dilemmas and conflicts relating to direct payments
  • Contribute to reviewing the support provided through direct payments
  • Contribute to reviewing the management of direct payments
Support individuals to access and use services and facilitiesReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand factors that influence individuals’ access to services and facilities
  • Support individuals to select services and facilities
  • Support individuals to access and use services and facilities
  • Support individuals’ to review their access to and use of services and facilities
Support individuals to access education, training or employmentReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the value of engagement in training, education or employment for individuals
  • Understand how legislation, guidance and codes of practice support an individual to access training, education or employment
  • Understand the support available to individuals accessing education, training or employment
  • Support an individual to identify and access education, training or employment that meet needs and preferences
  • Support individuals to undertake education, training or employmen
  • Evaluate engagement in education, training or employment
Support individuals to access housing and accommodation servicesReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand support available to access housing and accommodation services
  • Work with individuals to identify housing and accommodation services that meet their needs
  • Work with individuals to plan to access housing and accommodation services
  • Work with individuals to access housing and accommodation services
  • Work with housing and accommodation services to meet the needs of individuals
  • Contribute to the review of housing and accommodation services for individuals
Support individuals to deal with personal relationship problemsReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Support individuals to assess relationship problems.
  • Support individuals to overcome relationship problems.
  • Know how and when to access specialist support about relationship problems.
  • Support individuals to end unhelpful relationships.
  • Evaluate the support provided for relationship problems.
Support individuals to develop and run support groupsReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the role of support groups
  • Support individuals to assess the need for additional support groups
  • Support individuals to develop their own support groups
  • Support individuals to run support groups
  • Support individuals to evaluate support groups
Support individuals to live at homeReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the principles of supporting individuals to live at home
  • Contribute to planning support for living at home
  • Work with individuals to secure additional services and facilities to enable them to live at home
  • Work in partnership to introduce additional services for individuals living at home
  • Contribute to reviewing support for living at home
Support individuals to maintain personal hygieneReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the importance of good personal hygiene
  • Support individuals to maintain personal hygiene
  • Understand when poor hygiene may be an indicator of other underlying personal issues
Support individuals to manage their financesReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Access information and advice about financial affairs
  • Provide support for individuals to manage their finances
  • Contribute to applying for financial assistance
  • Contribute to reviewing support for managing finances
Support individuals to prepare for and settle in to new home environmentsReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand factors affecting a move to a new home environment
  • Support individuals to prepare to move into new home environments
  • Support individuals to settle into new home environments
  • Support individuals to review the impact of new home environments
Support individuals who are bereavedReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the effects of bereavement on individuals
  • Understand principles for supporting individuals who are bereaved
  • Support individuals to express their response to loss
  • Support individuals who are bereaved
  • Understand the role of specialist agencies in supporting individuals who are bereaved
  • Manage own feelings when providing support for individuals who are bereaved
Support individuals who are substance users.Real unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand about different substances, their effects and how they might be used.
  • Enable individuals to adopt safe practices associated with substance use.
  • Support individuals when they have used substances.
  • Support individuals in reducing substance use.
Support individuals with a learning disability to access healthcareReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand legislation, policies and guidance relevant to individuals with learning disabilities accessing healthcare
  • Understand the function of different healthcare services that an individual with learning disabilities may need to access
  • Understand the role of professionals within different healthcare services that a person with learning disabilities may need to access
  • Understand how plans for healthcare and regular health checks underpin long-term health and well-being for individuals with learning disabilities
  • Complete and review plans for healthcare
  • Understand the issues t
Support individuals with multiple conditions and/or disabilitiesReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the impact of multiple conditions and/or disabilities on individuals
  • Understand own role in supporting individuals with multiple conditions and/or disabilities
  • Understand the support available for individuals with multiple conditions and/or disabilities
  • Assist individuals with multiple conditions and/or disabilities
  • Evaluate the support provided to an individual to engage in activities
Support individuals with self-directed supportReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand self-directed support
  • Understand how to support individuals to direct their own support and develop their support plan
  • Understand the different ways that individuals can use their personal budget
  • Support individuals to direct their support
  • Support individuals to use their personal budget in different ways
  • Support individuals with an outcome-focused review
Support parents with disabilitiesReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the legislative and policy frameworks that underpins good practice in the support of parents with disabilities
  • Understand the support parents with disabilities may need
  • Support parents with disabilities
  • Support individuals with disabilities to overcome the barriers they may face in becoming parents and bringing up children
  • Develop positive working relationships with parents with disabilities
  • Work in partnership with other workers, different services and informal support networks
  • Understand how to maintain the primary focus on safegua
Support person-centred thinking and planningReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the principles and practice of person-centred thinking, planning and reviews.
  • Understand the context within which person-centred thinking and planning takes place.
  • Understand own role in person-centred planning.
  • Apply person-centred planning in relation to own life.
  • Implement person-centred thinking, planning and reviews.
Support positive risk taking for individualsReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the importance of risk taking in everyday life
  • Understand the importance of a positive, person-centred approach to risk assessment
  • Understand the legal and policy framework underpinning an individual’s right to make decisions and take risks
  • Support individuals to make decisions about risks
  • Support individuals to take risks
  • Understand duty of care in relation to supporting positive risk-taking
Support the assessment of individuals with sensory lossReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the range and purpose of assessment available to individuals with sensory loss
  • Understand own role and role of others in relation to the assessment of individuals with sensory loss
  • Support the assessment of individuals with sensory loss
  • Recognise the impact of assessment on the service delivery and an individual’s well being and quality of life
Support the development of community partnershipsReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the role of community partnerships
  • Identify where community partnerships could inform and support practice
  • Bring people together to set up community partnerships
  • Support the setting up of community partnerships
  • Contribute to the running of community partnerships
  • Contribute to the review of community partnerships
Support the promotion of awareness of sensory lossReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the importance of promoting awareness of sensory loss
  • Understand the role played by self and others in promoting awareness of sensory loss
  • Provide information that promotes awareness of sensory loss
  • Use information to promote awareness of sensory loss
Support use of medication in social care settingsReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the legislative framework for the use of medication in social care settings
  • Know about common types of medication and their use
  • Understand roles and responsibilities in the use of medication in social care settings
  • Understand techniques for administering medication
  • Receive, store and dispose of medication supplies safely
  • Promote the rights of the individual when managing medication
  • Support use of medication
  • Record and report on use of medication
Support young people with a disability to make the transition into adulthoodReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the steps and stages of moving from childhood into adulthood
  • Understand how having a disability may affect the process of moving from childhood into adulthood
  • Know the options for supporting a young person who has a disability to make the transition into adulthood
  • Support a young person with a disability through transition into adulthood
  • Support a young person to reflect on the transition
Test for substance use.Real unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Prepare to test individuals for substance use.
  • Test for substances.
  • Communicate outcomes of testing for substances.
The principles of Infection Prevention and ControlReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand roles and responsibilities in the prevention and control of infections
  • Understand legislation and policies relating to prevention and control of infections
  • Understand systems and procedures relating to the prevention and control of infections
  • Understand the importance of risk assessment in relation to the prevention and control of infections
  • Understand the importance of using Personal Protective Equipment (PPE) in the prevention and control of infections
  • Understand the importance of good personal hygiene in the prevention and control of infections
The role of the health and social care workerReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand working relationships in health and social care.
  • Work in ways that are agreed with the employer.
  • Work in partnership with others.
Understand Conditions associated with DiabetesReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand cardiovascular risk to the individual with diabetes
  • Understand the relationship between neuropathy and diabetes
  • Understand the relationship between nephropathy and diabetes
  • Understand the support needs of an individual with retinopathy and diabetes
  • Understand factors relating to the prevention of conditions associated with diabetes
Understand Models of DisabilityReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the difference between models of disability
  • Understand how the adoption of models of disability can shape an individual’s identity and experience
  • Understand how the adoption of models of disability can shape service delivery
Understand Physical DisabilityReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the importance of differentiating between the individual and the disability
  • Understand the concept of physical disability
  • Understand the impact of living with a physical disability within society
  • Understand the importance of promoting inclusion and independence
Understand Sensory LossReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the factors that impact on an individual with sensory loss
  • Understand the importance of effective communication for individuals with sensory loss
  • Understand the main causes and conditions of sensory loss
  • Recognise when an individual may be experiencing sight and / or hearing loss and actions that may be taken
Understand and enable interaction and communication with individuals who have dementiaReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the factors that can affect interactions and communication of individuals with dementia
  • Communicate with an individual with dementia using a range of verbal and non-verbal techniques
  • Communicate positively with an individual who has dementia by valuing their individuality
  • Use positive interaction approaches with individuals with dementia
Understand and meet the nutritional requirements of individuals with dementiaReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the nutritional needs that are unique to individuals with dementia
  • Understand the effect that that mealtime environments can have on an individual with dementia
  • Support an individual with dementia to enjoy good nutrition
Understand how to support individuals with autistic spectrum conditionsReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the main characteristics of autistic spectrum conditions
  • Understand how autistic spectrum conditions can impact on the lives of individuals and those around them
  • Understand different theories and concepts about autism
  • Understand the legal and policy framework that underpins good practice in the support of individuals with autistic spectrum conditions
  • Understand how to achieve effective communication with individuals with an autistic spectrum condition
  • Understand how to support individuals with an autistic spectrum condition
Understand mental health problemsReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Know the main forms of mental ill health
  • Know the impact of mental ill health on individuals and others in their social network
Understand mental well-being and mental health promotionReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the different views on the nature of mental well-being and mental health and the factors that may influence both across the life span
  • Implement an effective strategy for promoting mental well-being and mental health with individuals and groups
Understand positive risk taking for individuals with disabilitiesReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand that individuals with disabilities have the same right as everyone else to take risks
  • Understand the importance of a positive, person-centred approach to risk assessment
  • Understand the legal and policy framework underpinning an individual with disabilities right to make decisions and take risks
  • Understand the importance of considering with an individual with disabilities the risks associated with the choices they make
  • Understand the importance of a partnership approach to risk taking
Understand the administration of medication to individuals with dementia using a person centred approachReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the common medications available to, and appropriate for, individuals with dementia
  • Understand how to provide person centred care to individuals with dementia through the appropriate and effective use of medication
Understand the context of supporting individuals with learning disabilitiesReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the legislation and policies that support the human rights and inclusion of individuals with learning disabilities
  • Understand the nature and characteristics of learning disability
  • Understand the historical context of learning disability
  • Understand the basic principles and practice of advocacy, empowerment and active participation in relation to supporting individuals with learning disabilities and their families
  • Understand how views and attitudes impact on the lives of individuals with learning disabilities and their family carers
  • Promote communication with individu
Understand the diversity of individuals with dementia and the importance of inclusionReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the concept of diversity and its relevance to working with individuals who have dementia.
  • Understand that each individual’s experience of dementia is unique.
  • Understand the importance of working in a person centred way and how this links to inclusion.
Understand the impact of Acquired Brain Injury on individualsReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand Acquired Brain Injury
  • Understand the impact on individuals of Acquired Brain Injury
  • Understand the specialist communication needs of an individual with Acquired Brain Injury
  • Understand the impact that personality changes can have on an individual and those providing support
  • Understand the impact of challenging behaviour
Understand the process and experience of dementiaReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the neurology of dementia.
  • Understand the impact of recognition and diagnosis of dementia.
  • Understand how dementia care must be underpinned by a person centred approach.
Understand the role of communication and interactions with individuals who have dementiaReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand that individuals with dementia may communicate in different ways.
  • Understand the importance of positive interactions with individuals with dementia.
  • Understand the factors which can affect interactions and communication of individuals with dementia.
Understand theories of relationships and social networksReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the relevance of relationship theories to health and social care practice.
  • Understand the impact of relationships and social networks on well-being and self esteem.
  • Understand factors that can influence the process of a relationship.
Undertake agreed pressure area careReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the anatomy and physiology of the skin in relation to pressure area care
  • Understand good practice in relation to own role when undertaking pressure area care
  • Follow the agreed care plan
  • Understand the use of materials, equipment and resources are available when undertaking pressure area care
  • Prepare to undertake pressure area care
  • Undertake pressure area care
Undertake physiological measurementsReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand relevant legislation, policy and good practice for undertaking physiological measurements
  • Understand the physiological states that can be measured
  • Prepare to take physiological measurements
  • Undertake physiological measurements
  • Record and report results of physiological measurements
Undertake tissue viability risk assessmentsReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the need for tissue viability risk assessment
  • Undertake tissue viability risk assessment
  • Record and report on tissue viability risk assessment
  • Understand when the risk assessment should be reviewed
Undertake urethral catheterisation processesReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand relevant legislation, policy and good practice in relation to carrying out urethral catheterisation
  • Understand the relevant anatomy and physiology
  • Prepare to insert urethral catheters
  • Insert urethral catheters
  • Monitor and care for the urethral catheter after insertion
  • Care for and support the individual during and after the procedure
Work in partnership with families to support individualsReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand partnership working with families
  • Establish and maintain positive relationships with families
  • Plan shared approaches to the care and support of individuals with families
  • Work with families to access support in their role as carers
  • Exchange and record information about partnership work with families
  • Contribute to reviewing partnership work with families
  • Provide feedback about support for families
Work with families, carers and individuals during times of crisisReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand relevant legislation, policy and practice when working with individuals, carers and families in times of crisis
  • Develop risk management strategies when working with individuals, carers and families in times of crisis
  • Respond during times of crisis
  • Review the outcomes of requests for action during times of crisis
Work with other professionals and agencies to support individuals with physical disabilityReal unit · Future (Awards and Qualifications) Ltd

What you'll be able to do

  • Understand the contribution that other professionals and agencies can make to support individuals with physical disabilities
  • Assess the needs of individuals with physical disabilities for inclusive social care provision
  • Demonstrate partnership working

The honest bit

You’ve started things before

Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

Your passport

Every credit is a stamp you keep

Level 3 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.

Administer medication to individuals, and monitor the effectsAssist with the transfer of individuals, who misuse substances, between agencies and services.Carry out comprehensive substance misuse assessmentCarry out initial assessments to identify and prioritise the needs of substance misusers.Causes and Spread of InfectionCleaning, Decontamination and Waste ManagementContribute to raising awareness of health issuesDevelop and sustain effective working relationships with staff in other agencies

Each stamp is a real unit registered against this qualification.

Who’d teach you this

The Evidence Evaluator

Assessor

Helps you show what you can actually do, gathering the evidence that proves it as you learn.

Meet all twelve tutors

Where this connects

Where these credits take you

A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.

See Your Progress GrowIllustration
FAQ Level 3 Diploma in Health and Social Care (Adults) for England
  • Assess the need for, and plan awareness raising of health and wellbeing issues
  • Assist prospective job seekers who aspire to paid employment
  • Assist with the transfer of individuals between agencies and services (DANOS AG3)
  • Develop and sustain effective working with staff from other agencies
  • Diagnose co-morbid disease in a patient with established renal failure
  • Enable a child or young person with Type 2 diabetes to start insulin therapy
  • Enable access to services to those affected by someone else’s use of alcohol or other substances
  • Enable an individual with Type 2 diabetes to start insulin therapy
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

Skills it covers

What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.

Assess the need for, and plan awareness raising of health and wellbeing issuesAssist prospective job seekers who aspire to paid employmentAssist with the transfer of individuals between agencies and services (DANOS AG3)Develop and sustain effective working with staff from other agenciesDiagnose co-morbid disease in a patient with established renal failureEnable a child or young person with Type 2 diabetes to start insulin therapyEnable access to services to those affected by someone else’s use of alcohol or other substancesEnable an individual with Type 2 diabetes to start insulin therapyEnable individuals to take their medication as prescribedEnable individuals with long term conditions to make informed choices concerning their health and well-beingEnable individuals with long term conditions to manage their medicinesEnable other individuals to reflect on their own values, priorities, interests and effectivenessEnsure employment opportunities meet the needs of job seekersHelp individuals with diabetes reduce cardiovascular riskHelp young adults learn to manage medication and monitoring of symptomsIdentify and influence patients who are not adhering to their medication regimeIdentify the physical health needs of individuals with mental health needsInsert and secure urethral catheters+21 more

How you’ll actually learn this

One-to-one, on your own real work

A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.

One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Administer medication to individuals, and monitor the effectsLevel 3

Applied to your own work

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.
Your PlanIllustration

Built for FAQ Level 3 Diploma in Health and Social Care (Adults) for England

116 units in this credential, in the order it lists them, awarded by Future (Awards and Qualifications) Ltd.

  1. Administer medication to individuals, and monitor the effects
  2. Assist with the transfer of individuals, who misuse substances, between agencies and services.
  3. Carry out comprehensive substance misuse assessment
  4. Carry out initial assessments to identify and prioritise the needs of substance misusers.
  5. Causes and Spread of Infection
  6. Cleaning, Decontamination and Waste Management

and 110 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

Why it sticks

Most courses stop at remembering

There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.

  1. 6CreateThe Creative Catalyst
  2. 5EvaluateThe Evidence Evaluator
  3. 4AnalyseThe Analyst
  4. 3ApplyThe Coach
  5. 2UnderstandThe Connector
  6. 1RememberThe Builder

Where most courses leave you Where Zavmo takes you

Why this matters: AI can already remember and understand for you. What it can’t do is take your real problem and judge the right call. So the only learning worth paying for is the learning that takes you to the top. That’s exactly what a tutor doing it with you, on your real work, is for.

The value

Why the companion is worth £70 a month

You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.

That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.

Earned on your own work, taught to the top.

Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.