Excellence, Achievement & Learning Limited · RQF Level 3
EAL Level 3 NVQ Diploma in Domestic Plumbing and Heating
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 3
- Total credits68
- Guided learning549 hours
- Units in this qualification32
Awarded by Excellence, Achievement & Learning Limited · on the Ofqual register
Start here
See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units Excellence, Achievement & Learning Limited registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Apply core oil firing safety within domestic building services engineeringReal unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Identify correct and incorrect oil storage tank installations
- Identify oil supply pipework systems and fittings
- Install oil supply pipework and fittings
- Test oil pipework for soundness
- Carry out fault diagnosis and rectification procedures on oil supply systems
- Select and install ventilation for oil fired appliances
- Check the suitability of chimneys and flue systems
- Test oil fired appliance flue systems for effective operation
- Correctly respond to unsafe oil situations
Apply core solid fuel safety within domestic building services engineeringReal unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Correctly identify solid fuels and their uses
- Correctly state the type of solid fuel appliance and determine minimum operating efficiencies
- Select and install ventilation for solid fuel appliances
- Check the suitability of chimneys, hearths and flue systems
- Test solid fuel appliance flue systems for effective operation
- Diagnose faults in open flue systems and identify rectifying actions
- Correctly respond to unsafe solid fuel situations
Inspect, service and maintain rainwater harvesting and greywater reuse systemsReal unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Undertake the routine service and maintenance of rainwater harvesting and greywater reuse systems
- Undertake fault diagnosis work on rainwater harvesting and greywater reuse systems installations
- Undertake fault rectification work on rainwater harvesting and greywater reuse systems installations
Inspect, service and maintain ‘active’ solar thermal hot water systemsReal unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Undertake the routine service and maintenance of an ‘active’ solar thermal hot water system
- Undertake fault diagnosis work on ‘active’ solar thermal hot water system installations
- Undertake fault rectification work on ‘active’ solar thermal hot water system installations
Install, commission and handover rainwater harvesting and greywater reuse systemsReal unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Plan and prepare for the installation of rainwater harvesting and greywater reuse systems
- Install rainwater harvesting and greywater reuse system components
- Test and commission rainwater harvesting and greywater reuse systems
- Handover rainwater harvesting and greywater reuse systems
Install, commission and handover ‘active’ solar thermal hot water systemsReal unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Plan and prepare for the installation of ‘active’ solar thermal hot water system
- Install solar thermal hot water system components
- Test and commission an ‘active’ solar thermal hot water system
- Handover an ‘active’ solar thermal hot water system
Install, commission, service and maintain domestic plumbing and heating systemsReal unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Select plumbing and heating systems and components for application the workplace
- Prepare work sites for the installation of plumbing and heating systems and components in the workplace
- Install plumbing and heating systems and components in the workplace
- Commission plumbing and heating systems in the workplace
- Diagnose faults in plumbing and heating components in the workplace
- Rectify faults in plumbing and heating components in the workplace
Install, test and commission domestic biomass fuel burning appliancesReal unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Select biomass appliances to meet customers needs
- Install biomass appliances
- Commission biomass appliances
- Decommission biomass appliances
Install, test and commission domestic oil firing pressure jet appliancesReal unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Select pressure jet oil fired appliances to meet customers needs
- Install pressure jet oil fired appliances
- Commission pressure jet oil fired appliances
- Decommission pressure jet oil fired appliances
Install, test and commission domestic oil firing vaporising appliancesReal unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Select vaporising oil fired appliances to meet customers needs
- Install vaporising oil fired appliances
- Commission vaporising oil fired appliances
- Decommission vaporising oil fired appliances
Install, test and commission domestic solid mineral fuel burning appliancesReal unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Select solid mineral fuel appliances to meet customers needs
- Install solid mineral fuel appliances
- Commission solid mineral fuel appliances
- Decommission solid mineral fuel appliances
Know the requirements to inspect, service and maintain rainwater harvesting and greywater reuse systemsReal unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Know the requirements for the routine service and maintenance of rainwater harvesting and reuse systems
- Diagnose faults in rainwater harvesting and greywater reuse systems
- Rectify faults inrainwater harvesting and greywater reuse systems
Know the requirements to inspect, service and maintain ‘active’ solar thermal hot water systemsReal unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Know the requirements for the routine service and maintenance of ‘active’ solar thermal hot water systems
- Diagnose faults in ‘active’ solar thermal hot water system installations
- Rectify faults in‘active’ solar thermal hot water systems
Know the requirements to install, commission and handover rainwater harvesting and greywater reuse systemsReal unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Know the health and safety risks and safe systems of work associated with rainwater harvesting and greywater reuse system installation work
- Know the requirements of relevant regulations/standards relating to practical installation, testing and commissioning activities for solar thermal hot water system installation work
- Know the types and layouts of rainwater harvesting and greywater reuse system used for single premises installations
- Know the purpose of components used within rainwater harvesting and greywater reuse systems
- Know the information requirements to enable rainwater harvest
Know the requirements to install, commission and handover solar thermal hot water systemsReal unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Know the health and safety risks and safe systems of work associated with solar thermal hot water system installation work
- Know the requirements of relevant regulations/standards relating to practical installation, testing and commissioning activities for solar thermal hot water system installation work
- Know the types and layouts of solar thermal hot water system
- Know the purpose of components used within solar thermal hot water system installations
- Know the types and key operating principles of solar collectors
- Know the information requirements to enable system component selection an
Service and maintain domestic biomass fuel burning appliancesReal unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Service and maintain biomass appliances
- Diagnose faults in biomass appliances
- Rectify faults in biomass appliances
Service and maintain domestic oil firing pressure jet appliancesReal unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Diagnose faults and carry out rectification work on pressure jet oil fired appliances
- Commission pressure jet oil fired appliances
- Decommission pressure jet oil fired appliances
Service and maintain domestic oil firing vaporising appliancesReal unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Diagnose faults and carry out rectification work on vaporising oil fired appliances
- Commission vaporising oil fired appliances
- Decommission vaporising oil fired appliances
Service and maintain domestic solid mineral fuel burning appliancesReal unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Service and maintain solid mineral fuel appliances
- Diagnose faults in solid mineral fuel appliances
- Rectify faults in solid mineral fuel appliances
Understand and apply domestic central heating system installation, commissioning, service and maintenance techniquesReal unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Know the types of central heating system and their layout requirements
- Know the design techniques for central heating systems
- Apply design techniques for central heating systems
- Know the installation requirements of central heating systems and components
- Install central heating systems and components
- Know the fault diagnosis and rectification procedures for central heating systems and components
- Diagnose and rectify faults in central heating systems and components
- Know the commissioning requirements of central heating systems and components
- C
Understand and apply domestic cold water system installation, commissioning, service and maintenance techniquesReal unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Know the legislation relating to the installation and maintenance of cold water supplied for domestic purposes
- Know the types of cold water system layout used in multi-storey dwellings
- Know the types of cold water system layout used with single occupancy dwellings fed by private water supplies
- Know the requirements for backflow protection in plumbing systems
- Know the uses of specialist components in cold water systems
- Know the design techniques for cold water systems
- Apply design techniques for cold water systems
- Know the fault diagnosis and rectification procedures for cold
Understand and apply domestic hot water system installation, commissioning, service and maintenance techniquesReal unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Know the types of hot water system and their layout requirements
- Know the uses of specialist components in hot water systems
- Know the design techniques for hot water systems
- Apply design techniques for hot water systems
- Know the installation requirements of hot water systems and components
- Install hot water systems and components
- Know the fault diagnosis and rectification procedures for hot water systems and components
- Diagnose and rectify faults in hot water systems and components
- Know the commissioning requirements of hot water systems and components
Understand and apply domestic sanitation system installation, commissioning, service and maintenance techniquesReal unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Know the types of sanitation system and their layout requirements
- Know the design techniques for sanitation and rainwater systems
- Apply design techniques for sanitation and rainwater systems
- Understand the installation requirements of sanitation system components
- Know the fault diagnosis and rectification procedures for sanitary pipework systems and components
- Diagnose and rectify faults in sanitary pipework systems and components
- Know the commissioning requirements of sanitary pipework systems and components
- Commission sanitary pipework systems and comp
Understand and carry out electrical work on domestic plumbing and heating systems and componentsReal unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Know the electrical standards that apply to the mechanical services industry
- Know the principles of electricity supply to dwellings
- Know the layout features of electrical circuits in dwellings
- Understand the electrical industry safe isolation procedure
- Carry out the electrical industry safe isolation procedure
- Know the site preparation techniques for the electrical connection of mechanical services components in dwellings
- Apply site preparation techniques for the electrical connection of mechanical services components in dwellings
- Understand the installation and co
Understand core oil firing safety principles within domestic building services engineeringReal unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Know the oil supply legislation that applies to work in dwellings
- Know the types of oil storage tank, associated fittings and installation requirements in dwellings
- Know the positioning requirements of oil storage tanks in dwellings
- Know the installation requirements of oil supply pipelines in dwellings
- Know the sizing requirements of oil storage and supply systems in dwellings
- Test oil pipework for soundness
- Know the fault diagnosis and rectification procedures for oil supply systems in dwellings
- Know the decommissioning requirements of oil storage tanks
- Know the combustio
Understand core solid fuel safety principles within domestic building services engineeringReal unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Know the solid fuel legislation that applies to work in dwellings
- Know the types of solid fuels and the factors affecting fuel selection
- Know the basic operating principles of solid fuel appliances
- Know the factors which affect the selection of solid fuel appliances
- Know the combustion process and the principles of safe combustion of solid fuels
- Know the ventilation requirements of solid fuel appliances installed in dwellings
- Know the standards of chimneys and flue systems to be used with solid fuel appliances in dwellings
- Know the methods of diagnosing problems with flue/ chimney perfo
Understand how to organise resources within BSEReal unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Know the responsibilities of relevant people in the building services industry
- Oversee building services work
- Produce risk assessments and method statements for the building services industry
- Plan work programmes for work tasks in the building services industry
Understand the installation and commissioning principles of biomass fuel burning appliancesReal unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Know the types of biomass appliance and their operating principles
- Know the energy efficiency legislation applicable to biomass appliances
- Know the factors to be considered when selecting biomass appliances to meet customers needs
- Know the installation requirements of biomass appliances
- Know the range of equipment used to commission biomass appliances
- Know the commissioning requirements of biomass appliances
- Know the decommissioning requirements of biomass appliances
Understand the principles of domestic oil firing pressure jet appliancesReal unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Know the types of pressure jet oil fired appliance and their operating principles
- Know the condensate disposal requirements of condensing oil fired appliances
- Know the energy efficiency legislation applicable to pressure jet oil fired appliances
- Know the factors to be considered when selecting pressure jet oil fired appliances to meet customers needs
- Know the installation requirements of pressure jet oil fired appliances
- Know the fault diagnosis and rectification procedures for pressure jet oil fired appliances
- Know the range of equipment used to commission pressure jet oil fired applia
Understand the principles of domestic oil firing vaporising appliancesReal unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Know the types of vaporising oil fired appliance and their operating principles
- Know the energy efficiency legislation applicable to vaporising oil fired appliances
- Know the factors to be considered when selecting vaporising oil fired appliances to meet customers needs
- Know the installation requirements of vaporising oil fired appliances
- Know the fault diagnosis and rectification procedures for vaporising oil fired appliances
- Know the range of equipment used to commission vaporising oil fired appliances
- Know the commissioning requirements of vaporising oil fired appliances
- Know the dec
Understand the principles of domestic solid mineral fuel burning appliancesReal unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Know the types of solid mineral fuel appliance and their operating principles
- Know the energy efficiency legislation applicable to solid mineral fuel appliances
- Know the factors to be considered when selecting solid mineral fuel appliances to meet customers needs
- Know the installation requirements of solid mineral fuel appliances
- Know the fault diagnosis and rectification procedures for solid mineral fuel appliances
- Know the range of equipment used to commission solid mineral fuel appliances
- Know the commissioning requirements of solid mineral fuel appliances
- Know the decommissioning re
Understand the service and maintenance principles of biomass fuel burning appliancesReal unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Know the requirements for the routine service of biomass appliances
- Know the how to diagnose faults in biomass appliances
- Rectify faults in biomass appliances
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 3 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Connect solid fuel appliances to flue system
- Design dry solid fuel installation
- Manage work activities and resources to meet BSE project requirements
- Service and maintain plumbing and heating systems
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your own work
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for EAL Level 3 NVQ Diploma in Domestic Plumbing and Heating
32 units in this credential, in the order it lists them, awarded by Excellence, Achievement & Learning Limited.
- Apply core oil firing safety within domestic building services engineering
- Apply core solid fuel safety within domestic building services engineering
- Inspect, service and maintain rainwater harvesting and greywater reuse systems
- Inspect, service and maintain ‘active’ solar thermal hot water systems
- Install, commission and handover rainwater harvesting and greywater reuse systems
- Install, commission and handover ‘active’ solar thermal hot water systems
and 26 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.