City and Guilds of London Institute · RQF Level 3
City & Guilds Level 3 Certificate in Emergency Care Assistance
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 3
- Total credits25
- Guided learning160 hours
- Units in this qualification17
Awarded by City and Guilds of London Institute · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units City and Guilds of London Institute registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Airway management and oxygen therapyReal unit · City and Guilds of London Institute
What you'll be able to do
- Manage airway maintenance
- Manage oxygen therapy
Anatomical and Physiology Structure of the Human BodyReal unit · City and Guilds of London Institute
What you'll be able to do
- Know the 11 major structures of the human body.
- Understand the functions of the major systems of the human Body
Assemble prescribed itemsReal unit · City and Guilds of London Institute
What you'll be able to do
- Dispense prescribed items
- Pack and label prescribed items
- Comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards
- Operate within the limitations of the job role
Basic adult life support and automated external defibrillationReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand basic life support requirements
- Demonstrate basic life support techniques
- Demonstrate post-resuscitation procedures
- Know special circumstances related to cardiac arrest
Confirm prescription validityReal unit · City and Guilds of London Institute
What you'll be able to do
- Confirm prescriptions meet legal requirements
- Confirm prescribed items are intended for the individual
- Comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards
- Operate within the limitations of the job role
Incident scene managementReal unit · City and Guilds of London Institute
What you'll be able to do
- Safely approach and manage incidents
- Perform a primary survey of a casualty
- Perform a secondary survey of a casualty
Information technology for users of patient and practice administration systemsReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the function of patient and practice administration
- Access and navigate an electronic patient administration system
- Access and update patient information and register a patient
- Use the appointment facilitity of a patient and practice administration system
- Use the messaging organiser and task functions
- Complete a patient consultation
Issue Pharmaceutical StockReal unit · City and Guilds of London Institute
What you'll be able to do
- Assemble stock for issue
- Issue stock
- Complete the issuing process
- Comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards
- Operate within the limitations of the job role
Issue prescribed itemsReal unit · City and Guilds of London Institute
What you'll be able to do
- Evaluate the individual’s needs when issuing prescribed items
- Issue the prescribed items
- Comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards
- Operate within the limitations of the job role
Maintain pharmaceutical stockReal unit · City and Guilds of London Institute
What you'll be able to do
- Maintain a safe storage environment
- Carry out stock checks
- Deal with stock related problems
- Comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards
- Operate within the limitations of the job role
Management of physical traumaReal unit · City and Guilds of London Institute
What you'll be able to do
- Manage emergency trauma and associated equipment
- Manage a range of trauma conditions
Medical conditions managementReal unit · City and Guilds of London Institute
What you'll be able to do
- Know about specific medical conditions
- Undertake the emergency management of a specific range of medical conditions
- Undertake the primary management of a specific range of medical conditions
- Manage individuals contaminated with hazardous materials
Order Pharmaceutical StockReal unit · City and Guilds of London Institute
What you'll be able to do
- Accurately order stock
- Deal with complex orders
- Process orders
- Complete the ordering process
- Comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards
- Operate within the limitations of the job role
Prepare extemporaneous medicines for individual useReal unit · City and Guilds of London Institute
What you'll be able to do
- Follow current legislation when making extemporaneous medicines
- Prepare to make extemporaneous medicines
- Make extemporaneous medicines
- Complete the extemporaneous preparation process
Receive Pharmaceutical StockReal unit · City and Guilds of London Institute
What you'll be able to do
- Receive stock
- Correctly store stock
- Complete the receipt of stock
- Know about the current legislation and good practice for receipt of stock
- Comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards
- Operate within the limitations of the job role
Receive prescriptions from individualsReal unit · City and Guilds of London Institute
What you'll be able to do
- Ensure that the prescription declaration is complete
- Complete financial transaction procedures
- Provide the individual with relevant information
- Comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards
- Operate within the limitations of the job role
Reflect on and develop your practiceReal unit · City and Guilds of London Institute
What you'll be able to do
- Identify the competence requirements of the job role
- Reflect on own performance
- Implement a plan to improve performance
- Evaluate the effectiveness of the development plan
- Comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 3 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this

The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Dispense Aliquots of Radioactive and Non-Radioactive Medicinal Products for Immediate Use
- Manage information to comply with the requirements of Good Distribution Practice for medicinal products
- Manage personal development and reflect on current practice
- Order approved radioactive medicinal products
- Perform advanced life support for an adult
- Perform manual external defibrillation on an adult or older person
- Receive and store medicinal products in a warehouse environment to comply with the requirements of Good Distribution Practice
- Respond to a missing persons incident
Where this can lead
Operations Coordinator
Your journey starts here. We're looking for someone eager to learn, meticulous in their work, and ready to grow with us. If you're excited by the idea of making things work better and building a solid career in Operations, we'd love to hear from you.
See the whole journey →Showing 1 roles, drawn from 2 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for City & Guilds Level 3 Certificate in Emergency Care Assistance
17 units in this credential, in the order it lists them, awarded by City and Guilds of London Institute.
- Airway management and oxygen therapy
- Anatomical and Physiology Structure of the Human Body
- Assemble prescribed items
- Basic adult life support and automated external defibrillation
- Confirm prescription validity
- Incident scene management
and 11 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.