Chartered Institute of Export & International Trade · RQF Level 2

IOE Level 2 Certificate in International Trade and Logistics Operations

You don’t just earn this. You learn to use it, one-to-one, on your own real work.

  • LevelRQF Level 2
  • Total credits21
  • Guided learning178 hours
  • Units in this qualification14

Awarded by Chartered Institute of Export & International Trade · on the Ofqual register

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What you’ll learn

What each unit actually teaches you to do

These are the units Chartered Institute of Export & International Trade registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.

Arrange the transportation of goods by airReal unit · Chartered Institute of Export & International Trade

What you'll be able to do

  • Identify instructions for goods to be transported by air
  • Arrange the transportation of goods by air
  • Identify any problems that can occur when arranging transportation of goods by air
Arrange the transportation of goods by railReal unit · Chartered Institute of Export & International Trade

What you'll be able to do

  • Identify instructions for goods to be transported by rail.
  • Arrange the transportation of goods by rail.
  • Identify any problems that can occur when arranging transportation of goods by rail
Arrange the transportation of goods by roadReal unit · Chartered Institute of Export & International Trade

What you'll be able to do

  • Identify instructions for goods to be transported by road.
  • Arrange the transportation of goods by road.
  • Identify any problems that can occur when arranging transportation of goods by road.
Arrange the transportation of goods by sea or waterwayReal unit · Chartered Institute of Export & International Trade

What you'll be able to do

  • Identify instructions for goods to be transported by sea or waterway
  • Be able arrange the transportation of goods by sea or waterway
  • Identify any problems that can occur when arranging transportation of goods by sea or waterway
Arrange the transportation of goods using multiple transport modesReal unit · Chartered Institute of Export & International Trade

What you'll be able to do

  • Identify the criteria for arranging transportation of goods using multiple modes of transport.
  • Arrange the transporting of goods using multiple modes of transport.
  • Identify any problems that can occur when arranging the transportation of goods using multiple modes of transport.
Contribute to effective working relationships in logistics environmentsReal unit · Chartered Institute of Export & International Trade

What you'll be able to do

  • Identify how to contribute to effective working relationships.
  • Contribute to effective working relationships
Health, Safety and Security at workReal unit · Chartered Institute of Export & International Trade

What you'll be able to do

  • Work safely
  • Monitor the workplace for hazards
  • Contribute to workplace security
Obtain information on goods being transportedReal unit · Chartered Institute of Export & International Trade

What you'll be able to do

  • Identify the information required to transport goods
  • Obtain the information required to transport goods
  • Identify any problems that can occur when obtaining information for the transportation of goods
Organise the preparation of documentation for the transportation of goodsReal unit · Chartered Institute of Export & International Trade

What you'll be able to do

  • Identify the required documentation for the goods.
  • Organise the preparation of the documentation.
  • Identify any problems that can occur when organising the preparation of documentation for transporting goods.
Process customs documentation for goodsReal unit · Chartered Institute of Export & International Trade

What you'll be able to do

  • Identify required documentation for customs
  • Process documentation required for customs
  • Identify any problems that can occur when processing documentation for customs
Process financial documentation for goodsReal unit · Chartered Institute of Export & International Trade

What you'll be able to do

  • Identify required documentation for processing financial information on goods.
  • Process financial documentation for goods.
  • Identify any problems that can occur when processing financial documentation for the goods.
Process transport documentation for goodsReal unit · Chartered Institute of Export & International Trade

What you'll be able to do

  • Identify required documentation for transporting goods.
  • Process documentation required for transporting goods
  • Identify any problems that can occur when processing documentation for transport
Select and recommend methods for transporting goodsReal unit · Chartered Institute of Export & International Trade

What you'll be able to do

  • Identify methods for transporting goods
  • Select and recommend methods required to transport goods
  • Identify any problems that can occur when selecting and recommending methods for the transportation of goods
Select service providers for transporting goodsReal unit · Chartered Institute of Export & International Trade

What you'll be able to do

  • Identify the criteria for selecting service providers to transport goods.
  • Select service providers to transport goods.
  • Identify any problems that can occur selecting service providers.

The honest bit

You’ve started things before

Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

Your passport

Every credit is a stamp you keep

Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.

Arrange the transportation of goods by airArrange the transportation of goods by railArrange the transportation of goods by roadArrange the transportation of goods by sea or waterwayArrange the transportation of goods using multiple transport modesContribute to effective working relationships in logistics environmentsHealth, Safety and Security at workObtain information on goods being transported

Each stamp is a real unit registered against this qualification.

Who’d teach you this

The Evidence Evaluator

Assessor

Helps you show what you can actually do, gathering the evidence that proves it as you learn.

Meet all twelve tutors

Where this connects

Where these credits take you

A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.

See Your Progress GrowIllustration
IOE Level 2 Certificate in International Trade and Logistics Operations
  • Arrange for the delivery and collection of goods or equipment to customers
  • Arrange the transportation of goods by air
  • Arrange the transportation of goods by rail
  • Arrange the transportation of goods by road
  • Arrange the transportation of goods by sea or waterway
  • Arrange the transportation of goods using multiple transport modes
  • Arrange the transportation of health records
  • Manage the preparation of documentation for the transportation of goods
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

Where this can lead

Customs Documentation Specialist

Your journey here is what you make it. We're committed to providing opportunities for growth, whether that's becoming a technical expert, a people leader, or even moving into a different part of our Operations team. We'll support you with training, mentorship, and clear pathways to help you achieve your career aspirations.

See the whole journey →

Showing 3 roles, drawn from 4 job records mapped to this qualification.

Skills it covers

What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.

Arrange for the delivery and collection of goods or equipment to customersArrange the transportation of goods by airArrange the transportation of goods by railArrange the transportation of goods by roadArrange the transportation of goods by sea or waterwayArrange the transportation of goods using multiple transport modesArrange the transportation of health recordsManage the preparation of documentation for the transportation of goodsObtain information on goods being transportedSelect and recommend methods for transporting goodsSelect service providers for transporting goodsSelect transportation methods for suppliesSfL71 Complete Transport Documentation for GoodsTransport and deliver medicinal products Legacy

How you’ll actually learn this

One-to-one, on your own real work

A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.

One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Arrange the transportation of goods by airLevel 2

Applied to your work in any of these jobs

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.
Your PlanIllustration

Built for IOE Level 2 Certificate in International Trade and Logistics Operations

14 units in this credential, in the order it lists them, awarded by Chartered Institute of Export & International Trade.

  1. Arrange the transportation of goods by air
  2. Arrange the transportation of goods by rail
  3. Arrange the transportation of goods by road
  4. Arrange the transportation of goods by sea or waterway
  5. Arrange the transportation of goods using multiple transport modes
  6. Contribute to effective working relationships in logistics environments

and 8 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

Why it sticks

Most courses stop at remembering

There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.

  1. 6CreateThe Creative Catalyst
  2. 5EvaluateThe Evidence Evaluator
  3. 4AnalyseThe Analyst
  4. 3ApplyThe Coach
  5. 2UnderstandThe Connector
  6. 1RememberThe Builder

Where most courses leave you Where Zavmo takes you

Why this matters: AI can already remember and understand for you. What it can’t do is take your real problem and judge the right call. So the only learning worth paying for is the learning that takes you to the top. That’s exactly what a tutor doing it with you, on your real work, is for.

The value

Why the companion is worth £70 a month

You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.

That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.

Earned on your own work, taught to the top.

Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.