City and Guilds of London Institute · RQF Level 2

City & Guilds Level 2 NVQ Diploma in Planned and Reactive Maintenance on Heating and Ventilating Equipment

You don’t just earn this. You learn to use it, one-to-one, on your own real work.

  • LevelRQF Level 2
  • Total credits86
  • Guided learning733 hours
  • Units in this qualification12

Awarded by City and Guilds of London Institute · on the Ofqual register

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What you’ll learn

What each unit actually teaches you to do

The Level 2 NVQ Diploma in Planned and Reactive Maintenance on Heating and Ventilating Equipment (6188-22) is designed for candidates seeking to work in the maintenance of heating and ventilation systems, focusing on both planned and reactive tasks.

These are the units City and Guilds of London Institute registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.

Apply safe working practices in building services engineering working environmentReal unit · City and Guilds of London Institute
This unit reaffirms the importance of safety practices in specific contexts.

What you'll be able to do

  • Demonstrate practical safe working practices at the work site.
Apply safe working practices in building services engineering working environmentReal unit · City and Guilds of London Institute
This unit covers safe working practices in the workplace relevant to building services engineering, including health and safety precautions, use of personal protective equipment, and safe manual handling.

What you'll be able to do

  • Demonstrate personal health and safety precautions in the workplace
  • Prepare and use access equipment in the workplace
  • Check that the work area is safe in order to carry out work
  • Liaise with those responsible for health and safety in the workplace
Service and maintain industrial and commercial heating and ventilation systemsReal unit · City and Guilds of London Institute
This unit provides guidelines on servicing and maintaining HVAC systems.

What you'll be able to do

  • Carry out servicing tasks on HVAC systems.
Service and maintain industrial and commercial heating and ventilation systemsReal unit · City and Guilds of London Institute
The unit focuses on the necessary skills and knowledge required to maintain and service industrial and commercial heating and ventilation systems, including preparation, servicing, and decommissioning activities.

What you'll be able to do

  • Complete preparation work for industrial and commercial heating and ventilation systems service and maintenance activities
  • Service industrial and commercial heating and ventilation systems, equipment and components
  • Complete soundness tests on industrial and commercial heating and ventilation systems
  • Decommission industrial and commercial heating and ventilation systems
Understand and carry out safe working practices in building services engineeringReal unit · City and Guilds of London Institute
This unit focuses on the knowledge and application of safe working practices in building services engineering contexts.

What you'll be able to do

  • Demonstrate knowledge of safe working practices in BSE.
Understand and carry out site preparation and fabrication techniques for industrial and commercial systemsReal unit · City and Guilds of London Institute
This unit covers site preparation and fabrication techniques relevant to HVAC systems.

What you'll be able to do

  • Prepare sites for installation of HVAC systems.
Understand how to apply environment protection measures within BSEReal unit · City and Guilds of London Institute
This unit focuses on environmental protection measures in the building services industry.

What you'll be able to do

  • Understand the importance of environmental protection measures.
Understand how to apply scientific principles within MESReal unit · City and Guilds of London Institute
This unit outlines the scientific principles relevant to maintenance engineering services.

What you'll be able to do

  • Apply scientific principles in practical applications.
Understand how to communicate with others within BSEReal unit · City and Guilds of London Institute
This unit emphasises effective communication skills necessary for the building services environment.

What you'll be able to do

  • Effectively communicate with peers and supervisors.
Understand industrial and commercial air system maintenance techniquesReal unit · City and Guilds of London Institute
This unit discusses maintenance techniques for air systems in industrial scenarios.

What you'll be able to do

  • Implement maintenance practices for air systems in commercial settings.
Understand industrial and commercial hot and cold water system maintenance techniquesReal unit · City and Guilds of London Institute
This unit covers the maintenance techniques for hot and cold water systems in industry.

What you'll be able to do

  • Perform maintenance on hot and cold water systems.
Understand industrial and commercial hot water heating system maintenance techniquesReal unit · City and Guilds of London Institute
This unit focuses on the maintenance of hot water heating systems.

What you'll be able to do

  • Maintain hot water heating systems appropriate to industrial needs.

The honest bit

You’ve started things before

Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

Your passport

Every credit is a stamp you keep

Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.

Apply safe working practices in building services engineering working environmentApply safe working practices in building services engineering working environmentService and maintain industrial and commercial heating and ventilation systemsService and maintain industrial and commercial heating and ventilation systemsUnderstand and carry out safe working practices in building services engineeringUnderstand and carry out site preparation and fabrication techniques for industrial and commercial systemsUnderstand how to apply environment protection measures within BSEUnderstand how to apply scientific principles within MES

Each stamp is a real unit registered against this qualification.

Who’d teach you this

The Evidence Evaluator

Assessor

Helps you show what you can actually do, gathering the evidence that proves it as you learn.

Meet all twelve tutors

Where this connects

Where these credits take you

A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.

See Your Progress GrowIllustration
City & Guilds Level 2 NVQ Diploma in Planned and Reactive Maintenance on Heating and Ventilating Equipment
  • Clean Industrial and Commercial Ventilation Systems
  • Decommission heating & ventilating systems, equipment and components
  • Decommission industrial and commercial heating and ventilating systems
  • Inspect and Pre-Commission Industrial and Commercial Heating and Ventilating Systems
  • Service and maintain industrial and commercial heating and ventilating systems
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

Where this can lead

Senior Building Services Assistant

Your journey in Building Services can be incredibly rewarding, offering a clear path for growth whether you want to lead teams or become an unparalleled technical expert. We're committed to helping you build a career that truly excites you, supporting your development every step of the way.

See the whole journey →

Skills it covers

What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.

Clean Industrial and Commercial Ventilation SystemsDecommission heating & ventilating systems, equipment and componentsDecommission industrial and commercial heating and ventilating systemsInspect and Pre-Commission Industrial and Commercial Heating and Ventilating SystemsService and maintain industrial and commercial heating and ventilating systems

How you’ll actually learn this

One-to-one, on your own real work

A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.

One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Apply safe working practices in building services engineering working environmentLevel 2

Applied to your work in any of these jobs

This unit reaffirms the importance of safety practices in specific contexts.

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.
Your PlanIllustration

Built for City & Guilds Level 2 NVQ Diploma in Planned and Reactive Maintenance on Heating and Ventilating Equipment

10 units in this credential, in the order it lists them, awarded by City and Guilds of London Institute.

  1. Apply safe working practices in building services engineering working environment
  2. Service and maintain industrial and commercial heating and ventilation systems
  3. Understand and carry out safe working practices in building services engineering
  4. Understand and carry out site preparation and fabrication techniques for industrial and commercial systems
  5. Understand how to apply environment protection measures within BSE
  6. Understand how to apply scientific principles within MES

and 4 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

Why it sticks

Most courses stop at remembering

There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.

  1. 6CreateThe Creative Catalyst
  2. 5EvaluateThe Evidence Evaluator
  3. 4AnalyseThe Analyst
  4. 3ApplyThe Coach
  5. 2UnderstandThe Connector
  6. 1RememberThe Builder

Where most courses leave you Where Zavmo takes you

Why this matters: AI can already remember and understand for you. What it can’t do is take your real problem and judge the right call. So the only learning worth paying for is the learning that takes you to the top. That’s exactly what a tutor doing it with you, on your real work, is for.

The value

Why the companion is worth £70 a month

You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.

That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.

Earned on your own work, taught to the top.

Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.