Cambridge OCR · RQF Level 2

OCR Level 2 Certificate in ICT Systems and Principles for Practitioners (PROCOM) (QCF)

You don’t just earn this. You learn to use it, one-to-one, on your own real work.

  • LevelRQF Level 2
  • Total credits24
  • Units in this qualification134

Awarded by Cambridge OCR · on the Ofqual register

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What you’ll learn

What each unit actually teaches you to do

The OCR Level 2 Certificate is designed for ICT practitioners. It enables learners to develop skills in areas such as installing and configuring Windows, configuring System Center Operations Manager, and using Visual Studio tools. This qualification supports progression within the digital technology sector.

These are the units Cambridge OCR registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.

Advanced data representation and manipulation for ITReal unit · Cambridge OCR
You'll apply advanced mathematical techniques such as matrix operations, series, probability, recursions, and graph theory to solve IT-related problems. The unit focuses on modelling, analysing, and manipulating data within IT contexts using these methods.

What you'll be able to do

  • Apply matrix methods to solve problems in IT contexts.
  • Apply series, probability, and recursions to model and analyse IT-related scenarios.
  • Apply graph theory to represent and solve problems related to networks and data structures.
Asset managementReal unit · Cambridge OCR
You'll understand asset and configuration management activities within an IT environment. The unit covers carrying out, documenting, and monitoring IT/technology asset and configuration management tasks.

What you'll be able to do

  • Understand asset management activities in an IT environment.
  • Understand configuration management activities in an IT environment.
  • Carry out identified IT/technology asset management activities.
  • Carry out identified IT/technology configuration management activities.
  • Document IT/technology assets.
  • Document IT/technology configuration management activities.
  • Monitor IT/technology assets.
  • Monitor IT/technology configuration management activities.
Asset managementReal unit · Cambridge OCR
This unit equips learners with the skills to evaluate and carry out asset and configuration management activities in IT environments. You'll learn to document and monitor IT assets and configuration management processes to ensure system stability and performance.

What you'll be able to do

  • Evaluate asset and configuration management activities in an IT environment, considering their effectiveness and impact.
  • Carry out asset and configuration management activities for an identified task, following established procedures and best practices.
  • Document and monitor IT/technology assets and configuration management activities, ensuring accurate records and timely updates.
Cisco Discovery Designing and Supporting Computer NetworksReal unit · Cambridge OCR
You'll be able to design, implement, and maintain computer networks. The unit covers analysing network requirements, designing topologies, selecting devices, configuring and connecting network equipment, and troubleshooting prototype networks.

What you'll be able to do

  • Design a network infrastructure to meet specified requirements.
  • Implement a prototype network based on a given design.
  • Maintain a prototype network, including troubleshooting and resolving issues.
Cisco Discovery Introducing Routing and Switching in the EnterpriseReal unit · Cambridge OCR
This unit introduces routing and switching in enterprise networks using Cisco technologies. You'll configure switched infrastructures, test and troubleshoot networks, and implement traffic filtering solutions.

What you'll be able to do

  • Configure a switched infrastructure to support network communication.
  • Test and troubleshoot a routed and switched infrastructure to identify and resolve network issues.
  • Understand traffic filtering techniques and implement a solution to control network traffic.
Cisco Discovery Networking for Home and Small BusinessReal unit · Cambridge OCR
You'll gain an understanding of network systems and devices commonly used in home and small business environments. This includes how different network technologies operate and communicate, basic security principles, and the ability to configure and troubleshoot cross-network communication.

What you'll be able to do

  • Understand the diverse types of network systems and devices in common use and how the different technologies operate and communicate with each other
  • Understand basic security principles and their impact on the user experience and network integrity
  • Configure and troubleshoot cross network communication to ensure seamless connectivity
Cisco Discovery Working at a Small-to-Medium Business or ISPReal unit · Cambridge OCR
It teaches you to identify and understand routing protocols, configure routers for WAN communication, test and troubleshoot network systems, and implement address management within small-to-medium business or ISP network environments.

What you'll be able to do

  • Identify and understand different routing protocols used in networks
  • Configure a router to communicate effectively with a WAN infrastructure
  • Test and troubleshoot a network system to identify and resolve issues
  • Implement address management techniques within a network environment
Cisco Entrepreneur : Growing a businessReal unit · Cambridge OCR
You'll explore the stages of business growth and associated challenges. The unit develops skills in planning, analysing, forecasting, and managing change and expansion to support effective business growth strategies.

What you'll be able to do

  • Understand the growth process of a business
  • Plan for business growth, including setting objectives and strategies
  • Analyse the business environment and forecast future trends to support growth
  • Manage change effectively during periods of business expansion
Cisco Entrepreneur : Starting a BusinessReal unit · Cambridge OCR
This unit provides learners with knowledge of strategic considerations when starting a new enterprise. It includes managing and developing business models, conducting market research, understanding legal requirements, and managing enterprise operations.

What you'll be able to do

  • Understand the strategic requirements for starting a new enterprise
  • Manage and develop a suitable business model for an enterprise
  • Effectively manage an enterprise
Cisco Entrepreneur : iExec Enterprise EssentialsReal unit · Cambridge OCR
You'll understand the strategic requirements of an enterprise and develop skills to manage and create strategic plans. The unit covers strategic planning components, influencing factors, and corporate portfolio management aligned with the enterprise's mission and vision.

What you'll be able to do

  • Understand the strategic requirements of an enterprise
  • Manage and develop a strategic plan for an enterprise
  • Manage a corporate portfolio
Cisco Exploration Accessing the WANReal unit · Cambridge OCR
It teaches you to implement, test, and troubleshoot Wide Area Network (WAN) connections. It includes planning security measures, configuring WAN technologies such as PPP, HDLC, Frame Relay, VPNs, and evaluating network performance and security.

What you'll be able to do

  • Implement a Wide Area Network (WAN)
  • Test and troubleshoot a WAN implementation
  • Plan security measures for a WAN
  • Evaluate a WAN and implement appropriate security and network address management technologies
Cisco Exploration LAN Switching and WirelessReal unit · Cambridge OCR
This unit equips learners with the ability to configure, test, and troubleshoot VLAN infrastructures, including switched and trunked VLANs and VLAN Trunk Protocol (VTP). You'll also understand wireless system operations, standards, and security protocols.

What you'll be able to do

  • Configure a switched and trunked VLAN infrastructure, including setting up VLANs and trunk links
  • Test and troubleshoot a VLAN infrastructure to ensure proper functionality and connectivity
  • Enable a VLAN Trunk Protocol (VTP) client/server structure to operate and manage a LAN effectively
  • Understand the operation of wireless systems, including wireless standards, security protocols, and network configurations
Cisco Exploration Network FundamentalsReal unit · Cambridge OCR
This unit provides learners with knowledge of diverse network systems and devices, including LANs, WANs, and the Internet. You'll understand network technologies, the OSI and TCP/IP models, configure workstations, design sub-network schemes, and recommend network improvements.

What you'll be able to do

  • Know the diverse types of network systems and devices in common use
  • Know how different network technologies operate and communicate
  • Understand the OSI model and TCP/IP protocol suite and their relationship to the operation of network systems
  • Configure a workstation for connection to a network
  • Design a sub-network scheme
  • Recommend improvements to an existing network infrastructure
Cisco Exploration Routing Protocols and ConceptsReal unit · Cambridge OCR
It teaches you to identify, understand, and configure routing protocols within network environments. You'll configure routers for WAN communication and troubleshoot network systems to identify faults and assess communication quality.

What you'll be able to do

  • Identify and understand different routing protocols and their characteristics
  • Configure a router to communicate with a WAN infrastructure, using appropriate routing protocols
  • Test and troubleshoot a network system to identify faults and assess the quality of communication, using appropriate tools and techniques
Cisco IT Essentials Part 1Real unit · Cambridge OCR
This unit provides learners with an understanding of computer hardware principles and safe assembly and maintenance of computer systems. You'll also develop skills to maintain operating system and security components and manage network communication.

What you'll be able to do

  • Understand the fundamental hardware principles that underpin the operation of a computer system.
  • Safely assemble a range of computer systems and their components, adhering to health and safety guidelines.
  • Maintain a range of computer systems and their components, including troubleshooting and repair.
  • Maintain operating system components, including updates, drivers, and system configuration.
  • Maintain security components, including anti-virus software, firewalls, and user access controls.
  • Maintain network communication for a computer system, including configuring network settings and troubleshooting connectivity issues.
Cisco IT Essentials Part 2Real unit · Cambridge OCR
You'll understand principles of managing computer systems, including supporting operating systems and security requirements. The unit also covers maintaining networked systems and managing roles and responsibilities within computer system management.

What you'll be able to do

  • Understand the principles of managing computer systems
  • Manage the support of operating systems
  • Manage security requirements for computer systems
  • Maintain networked systems
CompTIA A+ 602Real unit · Cambridge OCR
You'll gain a comprehensive understanding of personal computer components, laptops, portable devices, operating systems, printers, scanners, and networks. The unit develops skills to install, configure, and troubleshoot these systems effectively.

What you'll be able to do

  • Use personal computer components effectively
  • Understand the features and functionality of laptops and portable devices
  • Understand the principles of operating systems, including Microsoft Windows 2000, XP Professional, XP Home and Media Center
  • Use printers and scanners effectively
  • Install and configure networks
  • Work with networks effectively
  • Apply security measures to computer systems and networks
  • Know safety and environmental issues related to computer hardware and software
  • Understand the importance of communication and professionalism in a technical support role
CompTIA A+ 603Real unit · Cambridge OCR
This unit provides learners with knowledge of personal computer hardware components, operating systems, printers, scanners, networks, and security fundamentals. You'll be able to identify, configure, troubleshoot, and maintain computer systems and peripherals.

What you'll be able to do

  • Understand the function of various personal computer components, including motherboards, CPUs, memory, storage devices, and peripherals.
  • Understand the principles of operating systems, including installation, configuration, troubleshooting, and maintenance.
  • Understand the operation of printers and scanners, including installation, configuration, troubleshooting, and maintenance.
  • Understand the fundamentals of computer networks, including network topologies, protocols, and devices.
  • Understand security fundamentals, including common threats, vulnerabilities, and security measures.
  • Understand the principles of effective communication and professionalism in a technical support environment.
CompTIA A+ 604Real unit · Cambridge OCR
You'll gain foundational knowledge of computer hardware, peripherals, and security. The unit covers personal computer components, laptops, printers, scanners, and fundamental security, safety, and environmental issues.

What you'll be able to do

  • Understand the function of Personal Computer Components
  • Understand the function of Laptop and Portable Devices
  • Understand the function of Printers and Scanners
  • Understand the fundamentals of security relating to computer systems
  • Understand Safety and Environmental Issues relating to computer systems
CompTIA A+ EssentialsReal unit · Cambridge OCR
You'll gain knowledge of personal computer components, troubleshooting, repair, and maintenance techniques. The unit also covers operating systems, basic networking fundamentals, security concepts, and operational considerations for personal computer management.

What you'll be able to do

  • Use personal computer components effectively for assembly and maintenance
  • Understand personal computer troubleshooting techniques for diagnosing hardware and software issues
  • Apply repair and maintenance procedures to personal computers
  • Understand operating system principles and functionalities
  • Understand basic networking fundamentals, including network topologies and protocols
  • Understand security concepts and technology to protect personal computers from threats
  • Understand operational considerations when working with personal computers, including safety and best practises
CompTIA A+ Practical ApplicationReal unit · Cambridge OCR
This unit provides learners with an understanding of computer hardware, operating systems, networking, and security principles. You'll be able to identify computer components, explain operating system functions, and understand networking and security fundamentals.

What you'll be able to do

  • Understand computer hardware components and their functions
  • Understand the principles and functionalities of Operating Systems, including Microsoft Windows 2000, Windows XP Professional, XP Home, XP MediaCenter, Windows Vista Home, Home Premium, Business and Ultimate
  • Understand networking concepts and technologies
  • Understand computer security principles and practices
CompTIA Convergence+Real unit · Cambridge OCR
This unit provides learners with an understanding of converged networks, covering telephony principles, network engineering, application integration, hardware architecture, network management, and security design. You'll be able to engineer and manage converged network environments.

What you'll be able to do

  • Know the fundamental principles of telephony
  • Engineer a functional computer network
  • Identify the purpose of an application within a converged network
  • Know the key components of hardware and architecture within a converged network
  • Manage a converged network effectively
  • Know the principles of security design within a converged network
CompTIA DHTI+Real unit · Cambridge OCR
You'll learn to configure, set up, and maintain home networks and related systems. The unit covers audio and video solutions, telephony and VoIP principles, security systems, home control and management systems, alongside troubleshooting methodologies.

What you'll be able to do

  • Configure home networks
  • Set up home networks
  • Implement audio solutions
  • Implement video solutions
  • Know telephony principles
  • Know VoIP principles
  • Install security systems
  • Maintain security systems
  • Use home control systems
  • Use home management systems
  • Apply troubleshooting methodology
  • Create documentation
CompTIA Linux+Real unit · Cambridge OCR
You'll gain comprehensive understanding of Linux installation, client management, system configuration, network services, access rights, and security options. The unit also covers documentation and hardware relevant to typical Linux client and server systems.

What you'll be able to do

  • Describe the installation procedure for Linux
  • Manage Linux based clients effectively
  • Configure system settings, network services and access rights appropriately
  • Implement security options effectively
  • Complete documentation accurately
  • Describe the hardware that relates to typical Linux client and server systems
CompTIA Network + 2009Real unit · Cambridge OCR
This unit provides a comprehensive understanding of network technologies, media, topologies, and devices aligned with CompTIA Network+ 2009 standards. You'll also develop skills in network management, security, and troubleshooting using appropriate tools.

What you'll be able to do

  • Understand Network Technologies
  • Understand Network Media and Topologies
  • Understand Network Devices
  • Understand Network Management
  • Understand Network Tools
  • Understand Network Security
CompTIA Network+Real unit · Cambridge OCR
This unit provides learners with a comprehensive understanding of network fundamentals including media types, topologies, protocols, standards, and network implementation. You'll develop skills for network support and management.

What you'll be able to do

  • Understand media and topologies
  • Understand Protocols and Standards
  • Understand Network Implementation
  • Carry out network support
CompTIA Security+Real unit · Cambridge OCR
This unit provides learners with an understanding of key security concepts, communication and infrastructure security, cryptography basics, and operational security policies. You'll recognise security threats, controls, and risk management principles within IT systems.

What you'll be able to do

  • Understand general security concepts relating to information technology systems
  • Recognise and understand communication security protocols and methods
  • Understand and differentiate infrastructure security components and configurations
  • Understand and apply the basics of cryptography in securing data
  • Understand and apply the basics of cryptography in securing data
  • Understand operational and organisational security policies and procedures
CompTIA Security+ 2008Real unit · Cambridge OCR
You'll gain an understanding of systems security principles, network infrastructure, access control, security assessments, cryptography, and organisational security policies. The unit covers identifying security threats, risk management, and core components of network security.

What you'll be able to do

  • Understand systems security principles
  • Understand network infrastructure components and security considerations
  • Understand access control methods and technologies
  • Understand security assessments and audits
  • Understand cryptography principles and applications
  • Understand organisational security policies and procedures
CompTIA Server+Real unit · Cambridge OCR
This unit provides knowledge of server hardware components, installation, configuration, upgrading, maintenance, and protection. You'll learn to install operating systems, troubleshoot server issues, and understand disaster recovery planning.

What you'll be able to do

  • Know general server hardware
  • Install a server
  • Configure a server
  • Upgrade a server
  • Proactively maintain a server
  • Protect the server environment
  • Troubleshoot Server Problems
  • Identify Server Problems
  • Know the disaster recovery plan
CompTIA Server+ 2009Real unit · Cambridge OCR
This unit provides learners with knowledge of server hardware components, software installation and configuration, storage technologies, and the IT environment. You'll develop skills in managing user accounts, permissions, disaster recovery, and troubleshooting within server environments.

What you'll be able to do

  • Understand system hardware components and their functions
  • Understand software installation, configuration, and management
  • Understand storage technologies and their implementation
  • Understand the IT environment and its impact on server operations
  • Understand disaster recovery planning and implementation
  • Understand troubleshooting methodologies for server-related issues
Computer forensicsReal unit · Cambridge OCR
This unit provides learners with knowledge of computer storage and software systems, methods to secure computer systems, statutory and regulatory requirements for computer forensic investigations, and the software tools used in forensic analysis.

What you'll be able to do

  • Understand computer storage systems
  • Understand computer software systems
  • Know the methods used to secure computer systems
  • Understand the statutory requirements of computer forensic investigation
  • Understand the regulatory requirements of computer forensic investigation
  • Know the software tools required to carry out a computer forensic investigation
Computer forensicsReal unit · Cambridge OCR
This unit provides learners with an understanding of digital storage devices, network topologies, and relevant systems. You'll learn to use software tools for digital investigations and carry out imaging of storage devices for forensic purposes.

What you'll be able to do

  • Know the principles of digital storage devices
  • Know the physical Topologies relevant to computer networks
  • Know the logical Topologies relevant to computer networks
  • Know the Systems relevant to computer networks
  • Understand how to use software tools to investigate digital storage devices
  • Carry out imaging of a storage device
Configuration Microsoft Forefront Client and ServerReal unit · Cambridge OCR
This unit covers deploying client agents and policies, configuring Microsoft Forefront server products, maintaining infrastructure, and monitoring protection status. You'll gain practical skills to manage security and operational aspects of the Microsoft Forefront Client and Server environment.

What you'll be able to do

  • Deploy client agents and policies using Microsoft Forefront Client and Server
  • Configure server products within the Microsoft Forefront Client and Server environment
  • Maintain the infrastructure of the Microsoft Forefront Client and Server environment
  • Monitor protection status and activity within the Microsoft Forefront Client and Server environment
Configuring Microsoft Desktop optimisation PackReal unit · Cambridge OCR
It teaches you to configure the Microsoft Desktop Optimisation Pack, including managing Group Policy Objects with Advanced Group Policy Management, monitoring desktops using Microsoft Desktop Error Monitoring, and managing software inventory through the Asset Inventory Service.

What you'll be able to do

  • Configure Group Policy Objects (GPOs) by Using Advanced Group Policy Management (AGPM)
  • Monitor desktops by Using Microsoft Desktop Error Monitoring (DEM)
  • Manage software inventory by Using the Asset Inventory Service (AIS)
  • Repair computer systems by Using the Diagnostics and Recovery Toolset (DaRT)
  • Diagnose computer systems by Using the Diagnostics and Recovery Toolset (DaRT)
  • Configure Application Virtualization Servers
  • Configure Application Virtualization Clients
  • Deploy the Application Virtualization Sequencer
  • Manage the Application Virtualization Sequencer
Configuring Microsoft Internet Security and Acceleration Server 2006Real unit · Cambridge OCR
You'll learn to plan, install, and configure Microsoft Internet Security and Acceleration (ISA) Server 2006. The unit includes client computer management, firewall policy configuration, web caching, and remote network connectivity management.

What you'll be able to do

  • Plan and install ISA Server 2006, considering network topology and security requirements
  • Install and configure client computers to work with ISA Server 2006, ensuring proper authentication and access control
  • Configure and manage ISA Server 2006, including its firewall rules, web filters, and intrusion detection system
  • Configure web caching in ISA Server 2006 to improve web performance and reduce bandwidth consumption
  • Configure firewall policy in ISA Server 2006 to protect the network from external threats
  • Configure and manage remote network connectivity in ISA Server 2006, allowing remote users to securely access the network
Configuring Microsoft Office Communications Server 2007Real unit · Cambridge OCR
You'll learn to install, manage, and configure Microsoft Office Communications Server 2007 R2. The unit covers server roles, client deployment, conferencing, enterprise voice functionality, external connectivity, and server maintenance.

What you'll be able to do

  • Install and manage Office Communications Server (Communications Server) 2007 R2, including server roles and features
  • Deploy and configure Communications Server 2007 R2 clients, ensuring proper connectivity and functionality
  • Configure conferencing features in Communications Server 2007 R2, including audio, video, and web conferencing
  • Configure enterprise voice functionality in Communications Server 2007 R2, enabling VoIP and PBX integration
  • Configure external connectivity in Communications Server 2007 R2, allowing users to communicate with external contacts
  • Monitor and maintain Communications Server 2007 R2, ensuring its performance, security, and availability
Configuring Microsoft Office Project Server 2007Real unit · Cambridge OCR
You'll learn to configure Microsoft SQL Server 2005, Analysis Services 2005, and Microsoft SharePoint for Project Server 2007. The unit includes deploying Project Server and administering Project Web Access to ensure optimal performance and security.

What you'll be able to do

  • Configure Microsoft SQL Server 2005 for Project Server 2007
  • Configure Analysis Services 2005 for Project Server 2007
  • Configure Microsoft SharePoint for Project Server 2007
  • Deploy Project Server
  • Administer Project Web Access
Configuring Microsoft Office SharePoint Server 2007Real unit · Cambridge OCR
You'll learn to configure and manage Microsoft Office SharePoint Server 2007. The unit covers configuring core functionalities, managing search and content management, implementing business forms, managing business intelligence, and administering SharePoint environments.

What you'll be able to do

  • Configure Microsoft Office SharePoint Server 2007
  • Manage Search functionality within Microsoft Office SharePoint Server 2007
  • Configure Content Management features in Microsoft Office SharePoint Server 2007
  • Configure Business Forms using Microsoft Office SharePoint Server 2007
  • Manage Business Intelligence tools within Microsoft Office SharePoint Server 2007
  • Manage the Administration of Microsoft Office SharePoint Server 2007
  • Deploy or Upgrade Microsoft Office SharePoint Server 2007
Configuring Microsoft System Center Configuration Manager 2007Real unit · Cambridge OCR
You'll develop the skills to deploy, configure, and manage Microsoft System Centre Configuration Manager 2007 (SCCM). The unit covers server deployment, infrastructure configuration, resource management, application distribution, operating system deployment, and network security.

What you'll be able to do

  • Deploy a System Center Configuration Manager 2007 (SCCM) Server
  • Configure an SCCM Infrastructure
  • Manage Resources using SCCM
  • Distribute Applications using SCCM
  • Deploy Operating Systems using SCCM
  • Secure a Network Infrastructure using SCCM
  • Manage an SCCM Infrastructure
  • Maintain an SCCM Infrastructure
Configuring Microsoft System Center Operations Manager 2007Real unit · Cambridge OCR
You'll gain knowledge to configure and maintain Microsoft System Centre Operations Manager 2007. The unit includes deploying and configuring Management Packs, building custom Management Packs, and setting up client monitoring to meet specific IT infrastructure requirements.

What you'll be able to do

  • Configure System Center Operations Manager 2007 to meet specific monitoring requirements.
  • Deploy and configure Management Packs to monitor specific applications and services.
  • Build and deploy custom Management Packs to address unique monitoring needs.
  • Maintain System Center Operations Manager to ensure its continued functionality and effectiveness.
  • Configure Client Monitoring to gather data from client computers.
Configuring Microsoft Windows Vista ClientReal unit · Cambridge OCR
This unit provides learners with knowledge and skills to install, configure, and maintain Microsoft Windows Vista client systems. It covers post-installation system settings, security features, network connectivity, application configuration, and troubleshooting.

What you'll be able to do

  • Install and upgrade Windows Vista correctly
  • Configure and troubleshoot post-installation system settings effectively
  • Configure Windows security features appropriately
  • Configure network connectivity efficiently
  • Configure applications included with Windows Vista correctly
  • Maintain and optimise systems that run Windows Vista effectively
  • Configure and troubleshoot mobile computing issues
Configuring Windows Essential Business Server 2008Real unit · Cambridge OCR
You'll gain the knowledge and skills to prepare, install, configure, and manage Windows Essential Business Server 2008. The unit includes managing user accounts, security settings, and configuring remote access in accordance with best practice.

What you'll be able to do

  • Prepare a system for the deployment of Windows Essential Business Server
  • Install and configure Windows Essential Business Server according to best practise
  • Manage Windows Essential Business Server, including user accounts and security settings
  • Configure remote access to Windows Essential Business Server for authorised users
Configuring Windows Server 2008 Active DirectoryReal unit · Cambridge OCR
You'll learn to configure and maintain Windows Server 2008 Active Directory. The unit covers DNS configuration, Active Directory infrastructure management, server role configuration, object maintenance, and certificate services administration.

What you'll be able to do

  • Configure Domain Name System (DNS) for Active Directory to ensure proper name resolution
  • Configure the Active Directory infrastructure, including domains, forests, and trusts
  • Configure additional Active Directory server roles to provide specific services
  • Create and maintain Active Directory objects, such as users, groups, and computers
  • Maintain the Active Directory environment to ensure its stability and performance
  • Configure Active Directory Certificate Services for secure authentication and encryption
Configuring Windows Server 2008 Applications InfrastructureReal unit · Cambridge OCR
This unit covers deploying servers and configuring Terminal Services, Web Services Infrastructure, and Network Application Services within Windows Server 2008. You'll apply best practices to meet specified requirements and troubleshoot issues.

What you'll be able to do

  • Deploy servers within a Windows Server 2008 environment
  • Configure Terminal Services within a Windows Server 2008 environment
  • Configure a Web Services Infrastructure within a Windows Server 2008 environment
  • Configure Network Application Services within a Windows Server 2008 environment
Configuring Windows Server 2008 Network InfrastructureReal unit · Cambridge OCR
You'll gain practical skills to configure and manage network services within a Windows Server 2008 environment. The unit covers IP addressing, DHCP, DNS configuration and troubleshooting, network access, file and print services, and infrastructure monitoring.

What you'll be able to do

  • Configure IP Addressing and Services within a Windows Server 2008 network infrastructure
  • Configure Name Resolution within a Windows Server 2008 network infrastructure
  • Configure Network Access within a Windows Server 2008 network infrastructure
  • Configure File and Print Services within a Windows Server 2008 network infrastructure
  • Monitor and Manage a Windows Server 2008 Network Infrastructure
Configuring Windows Server VirtualizationReal unit · Cambridge OCR
This unit covers the installation, configuration, and optimisation of Hyper-V on Windows Server. You'll learn to deploy, manage, and monitor virtual machines, as well as allocate resources and configure virtual networking for efficient server virtualisation.

What you'll be able to do

  • Install Hyper-V to enable virtualisation capabilities
  • Configure and optimise Hyper-V to maximise performance and resource utilisation
  • Deploy virtual machines to create isolated environments for applications and services
  • Manage and monitor virtual machines to ensure availability and performance
Configuring Windows SharePoint Services 3.0Real unit · Cambridge OCR
This unit equips learners to deploy, monitor, and administer Windows SharePoint Services 3.0. You'll configure security, manage customisation, and set up network infrastructure to support effective SharePoint service delivery.

What you'll be able to do

  • Deploy Windows SharePoint Services 3.0 (WSS)
  • Monitor the performance of Windows SharePoint Services
  • Configure security settings for Windows SharePoint Services
  • Administer Windows SharePoint Services effectively
  • Manage customisation options within Windows SharePoint Services
  • Configure the network infrastructure to support Windows SharePoint Services
Configuring Windows Small Business Server 2008Real unit · Cambridge OCR
This unit equips learners to configure and maintain Windows Small Business Server 2008. You'll deploy hardware and software for SBS servers and network computers, migrate to SBS 2008, and maintain system availability, remote access, users, collabouration, and messaging services.

What you'll be able to do

  • Deploy Hardware for Small Business Server (SBS) Servers
  • Deploy Software for Small Business Server (SBS) Servers
  • Migrate to SBS 2008
  • Deploy Hardware for Computers on the Network
  • Deploy Software for Computers on the Network
  • Maintain Systems Availability
  • Maintain Services Availability
  • Maintain Remote Access
  • Maintain Users
  • Maintain Computers
  • Maintain Collaboration
  • Maintain Messaging
Customer careReal unit · Cambridge OCR
It teaches you to identify different customer types and their requirements, understand appropriate workplace conduct, and apply effective communication methods. It focuses on customer needs analysis and maintaining professional standards in customer care.

What you'll be able to do

  • Identify different types of customers and understand their specific requirements
  • Understand the standards of appropriate conduct expected in a professional workplace environment
  • Apply different types of communication methods effectively in customer interactions
Data Representation and Manipulation for ITReal unit · Cambridge OCR
This unit equips learners with the ability to manipulate data within IT applications using real numbers, integers, co-ordinate systems, vectors, linear transformations, and simple functions. You'll also apply Boolean algebra to analyse and solve problems.

What you'll be able to do

  • Manipulate real numbers and integers within IT applications
  • Use co-ordinate systems and vectors in IT contexts
  • Apply linear transformations within IT systems
  • Use simple functions in IT applications
  • Apply basic algebraic operations to solve IT-related problems
  • Apply Boolean algebra to analyse and solve problem situations in IT
Deploying and Maintaining Windows Vista Client and 2007 Microsoft Office System DesktopsReal unit · Cambridge OCR
You'll learn to deploy and maintain Windows Vista client systems and the 2007 Microsoft Office System. The unit includes configuring automated installation settings, using deployment tools, application compatibility, and managing user state migration.

What you'll be able to do

  • Deploy the 2007 Microsoft Office System to client desktops.
  • Configure Windows Vista automated installation settings for efficient deployment.
  • Deploy Windows Vista operating system to client desktops.
  • Use Business Desktop Deployment (BDD) Workbench to manage desktop deployments.
  • Use the Application Compatibility Toolkit to resolve application compatibility issues.
  • Manage user state migration during operating system deployments.
Designing and Developing Enterprise Applications Using the Microsoft .NET Framework 3.5Real unit · Cambridge OCR
This unit develops learners' skills to design, develop, stabilise, test, migrate, deploy, and maintain enterprise applications using the Microsoft .NET Framework 3.5. You'll analyse requirements, design application frameworks and components, and apply suitable design patterns.

What you'll be able to do

  • Envisage and design an enterprise application using the Microsoft .NET Framework 3.5
  • Design and develop an application framework using the Microsoft .NET Framework 3.5
  • Design application components using the Microsoft .NET Framework 3.5
  • Stabilise and test an application developed using the Microsoft .NET Framework 3.5
  • Migrate, deploy, and maintain an application developed using the Microsoft .NET Framework 3.5
Designing and Developing Windows Applications Using the Microsoft .NET Framework 3.5Real unit · Cambridge OCR
You'll design Windows applications using Microsoft .NET Framework 3.5, ensuring designs meet specifications and optimise performance. The unit covers data management, user interaction, security, deployment, and maintenance planning.

What you'll be able to do

  • Validate an application design against specifications
  • Plan data management
  • Plan user interaction and presentation strategy
  • Design security implementation
  • Plan application deployment and maintenance
  • Design the application architecture
  • Design for optimised performance
Designing, Deploying, and Managing a Network Solution for a Small- and Medium-Sized BusinessReal unit · Cambridge OCR
You'll analyse the IT environment of small- and medium-sized businesses to design and implement network solutions using Windows Small Business Server 2003. The unit includes installation, configuration, support, and network expansion.

What you'll be able to do

  • Analyse the existing IT environment of a small- or medium-sized business to identify needs and challenges
  • Design a business technology solution for a small- or medium-sized business, considering its specific requirements and budget
  • Install and configure Windows Small Business Server 2003, including its core components and services
  • Support and maintain Windows Small Business Server 2003, ensuring its stability and security
  • Expand the Windows Small Business Server 2003 network by adding new users, devices, and services
  • Install and configure Windows Server 2003 in conjunction with Windows Small Business Server 2003 to provide additional functionality
Designing, Implementing, and Managing Microsoft Windows MobileReal unit · Cambridge OCR
You'll gain skills to design, implement, and manage Microsoft Windows Mobile devices, including provisioning configuration, device management via Exchange Server, messaging infrastructure setup, network connectivity, application management, and mobile device security.

What you'll be able to do

  • Configure Provisioning for mobile devices, including setting up automatic configuration and deployment processes.
  • Manage Devices by Using Exchange Server, including configuring policies, managing security settings, and tracking device usage.
  • Configure a Messaging Infrastructure for mobile devices, including email, SMS, and instant messaging.
  • Design a Mobile Infrastructure, including planning network connectivity, security measures, and device management strategies.
  • Configure Network Connectivity for mobile devices, including Wi-Fi, cellular data, and VPN connections.
  • Manage Mobile Applications, including deploying, updating, and securing applications on mobile devices.
  • Implement Security for Mobile Devices, including password policies, encryption, and remote wipe capabilities.
Developing Business Process and Integration Solutions Using Microsoft BizTalk ServerReal unit · Cambridge OCR
You'll learn to plan, develop, debug, and deploy Microsoft BizTalk Server applications. The unit covers analysing business requirements, implementing business rules, enabling business activity monitoring, and delivering integration and business process solutions.

What you'll be able to do

  • Plan a BizTalk application, taking into account business requirements and technical constraints
  • Develop and debug an integration application using Microsoft BizTalk Server
  • Develop and debug a business process application using Microsoft BizTalk Server
  • Implement business rules within a BizTalk application to automate decision-making
  • Enable business activity monitoring to track and analyse the performance of BizTalk applications
  • Deploy a BizTalk application to a production environment, ensuring its stability and scalability
Hardware installationReal unit · Cambridge OCR
It teaches you to identify ICT hardware components and their functions, plan hardware installation, and carry out installations safely and effectively. You'll assess power requirements and understand the characteristics of processors, memory, storage, and peripherals.

What you'll be able to do

  • Identify and describe the hardware components and functionality of an ICT system, including processors, memory, storage, and peripherals.
  • Plan the installation of an ICT system, taking into account factors such as power requirements, space constraints, and network connectivity.
  • Carry out the planned installation of hardware components, following safety procedures and manufacturer's instructions.
Hardware installationReal unit · Cambridge OCR
It teaches you to understand ICT hardware components and their functions. You'll develop and justify installation plans, carry out hardware installation, and evaluate the process to identify potential issues and improvements.

What you'll be able to do

  • Understand the different hardware components of an ICT system and their functionality
  • Develop a detailed plan for the installation of hardware components, providing justification for the chosen approach
  • Carry out the installation of hardware components according to the developed plan
  • Evaluate the completed hardware installation, identifying any issues and suggesting improvements
Implementing Microsoft Internet Security and Acceleration (ISA) Server 2004Real unit · Cambridge OCR
This unit covers planning, installing, and managing Microsoft Internet Security and Acceleration (ISA) Server 2004. You'll configure client computers, manage web caching, firewall policies, remote connectivity, and monitor server activity.

What you'll be able to do

  • Plan and Install Microsoft Internet Security and Acceleration (ISA) Server 2004
  • Install and Configure Client Computers to work with ISA Server 2004
  • Configure and Manage Microsoft Internet Security and Acceleration (ISA) Server 2004
  • Configure Web Caching within ISA Server 2004
  • Configure Firewall Policy within ISA Server 2004
  • Configure and Manage Remote Network Connectivity using ISA Server 2004
  • Monitor and Report on ISA Server 2004 Activity
Implementing a Microsoft SQL Server 2008 DatabaseReal unit · Cambridge OCR
It teaches you to implement and manage Microsoft SQL Server 2008 databases. You'll create tables and views, develop programming objects such as stored procedures and functions, manipulate data using queries, and utilise additional SQL Server components including XML data handling and performance monitoring.

What you'll be able to do

  • Implement tables and views within a Microsoft SQL Server 2008 database
  • Implement programming objects, such as stored procedures and functions, within a Microsoft SQL Server 2008 database
  • Work with query fundamentals to retrieve and manipulate data
  • Apply additional query techniques to optimise data retrieval and manipulation
  • Work with additional SQL Server components to enhance database functionality
  • Work with XML data within a Microsoft SQL Server 2008 database
  • Gather performance information to optimise database performance
Implementing and Administering Security in a Microsoft Windows Server 2003 NetworkReal unit · Cambridge OCR
You'll learn to implement, manage, and troubleshoot security policies and patch management in a Microsoft Windows Server 2003 network. The unit covers configuring Group Policy Objects, user permissions, password policies, and monitoring security logs.

What you'll be able to do

  • Implement security policies within a Microsoft Windows Server 2003 network environment
  • Manage security policies within a Microsoft Windows Server 2003 network environment
  • Troubleshoot security policies within a Microsoft Windows Server 2003 network environment
  • Implement a patch management infrastructure within a Microsoft Windows Server 2003 network environment
  • Manage a patch management infrastructure within a Microsoft Windows Server 2003 network environment
  • Troubleshoot a patch management infrastructure within a Microsoft Windows Server 2003 network environment
  • Implement security measures for network communications within a Microsoft Windows Server 2003 network environment
  • Manage security measures for network communications within a Microsoft Windows Server 2003 network environment
  • Troubleshoot security measures for network communications within a Microsoft Windows Server 2003 network environment
  • Plan authentication, authorisation, and Public Key Infrastructure (PKI) within a Microsoft Windows Server 2003 network environment
  • Configure authentication, authorisation, and Public Key Infrastructure (PKI) within a Microsoft Windows Server 2003 network environment
  • Troubleshoot authentication, authorisation, and Public Key Infrastructure (PKI) within a Microsoft Windows Server 2003 network environment
Implementing and Maintaining Microsoft SQL Server 2008Real unit · Cambridge OCR
This unit equips learners to implement and maintain Microsoft SQL Server 2008. It covers installation, configuration, maintenance, security management, performance optimisation, troubleshooting, and high availability implementation.

What you'll be able to do

  • Install and configure Microsoft SQL Server 2008 according to specified requirements
  • Maintain SQL Server instances to ensure their ongoing stability and performance
  • Manage SQL Server security to protect data and prevent unauthorised access
  • Maintain a SQL Server database, including tasks such as backups and recovery
  • Perform data management tasks within SQL Server, such as importing, exporting, and transforming data
  • Monitor and troubleshoot SQL Server to identify and resolve performance issues
  • Optimise SQL Server performance to ensure efficient data processing
  • Implement high availability solutions for SQL Server to minimise downtime
Implementing and Managing Microsoft Exchange Server 2003Real unit · Cambridge OCR
This unit covers the installation, configuration, management, monitoring, and troubleshooting of Microsoft Exchange Server 2003. You'll learn to manage Exchange Server computers and organisations, implement security measures, and oversee supporting technologies to ensure optimal operation.

What you'll be able to do

  • Install Exchange Server 2003
  • Configure Exchange Server 2003
  • Troubleshoot Exchange Server 2003
  • Manage Exchange Server computers
  • Monitor Exchange Server computers
  • Troubleshoot Exchange Server computers
  • Manage the Exchange organisation
  • Monitor the Exchange organisation
  • Troubleshoot the Exchange organisation
  • Manage security in the Exchange environment
  • Manage technologies that support Exchange Server 2003
  • Monitor technologies that support Exchange Server 2003
Implementing, Managing, and Maintaining a Windows Server 2003 Network InfrastructureReal unit · Cambridge OCR
You'll learn to implement, manage, and maintain network infrastructure services within a Windows Server 2003 environment. The unit covers IP addressing, name resolution, network security, routing, remote access, and overall network infrastructure maintenance.

What you'll be able to do

  • Implement, manage and maintain IP addressing within a Windows Server 2003 network infrastructure.
  • Implement, manage, and maintain name resolution services within a Windows Server 2003 network infrastructure.
  • Implement, manage, and maintain network security measures within a Windows Server 2003 network infrastructure.
  • Implement, manage, and maintain routing and remote access services within a Windows Server 2003 network infrastructure.
  • Maintain a network infrastructure to ensure optimal performance and reliability.
Implementing, Managing, and Troubleshooting Microsoft Office Live Communications Server 2005Real unit · Cambridge OCR
You'll prepare infrastructure, install, and manage Microsoft Office Live Communications Server 2005. The unit includes implementing remote user access, federation, server management, and configuring Microsoft Office Communicator 2005 to maintain communication services.

What you'll be able to do

  • Prepare the Infrastructure to Deploy Live Communications Server 2005, including hardware, software, and network requirements.
  • Install Live Communications Server 2005, including configuring server settings and integrating with existing infrastructure.
  • Implement Remote User Access and Federation, including configuring access for remote users and integrating with other communication systems.
  • Manage a Live Communication Server Infrastructure, including monitoring server performance, troubleshooting issues, and managing user accounts.
  • Configure Microsoft Office Communicator 2005, including user settings, communication preferences, and integration with other applications.
Information managementReal unit · Cambridge OCR
You'll gain an understanding of information management principles within IT environments, including data storage, security, backup, and recovery. The unit teaches you to apply these principles practically while fulfilling defined roles in information management.

What you'll be able to do

  • Understand the principles of information management within an IT environment
  • Understand the requirements for supporting the management of information in the IT environment
  • Apply the principles of information management in a practical IT environment
  • Carry out their defined role and responsibilities in the information management area
Information managementReal unit · Cambridge OCR
It teaches you to understand and apply information management principles in IT environments, focusing on data storage, security, and recovery. You'll also recognise their individual responsibility for maintaining information asset security and integrity.

What you'll be able to do

  • Understand the principles of information management within an IT environment
  • Understand the requirements for supporting the management of information in the IT environment
  • Apply the principles of information management in the IT environment to identified tasks
  • Understand individual responsibility for the security and integrity of information assets
Installing, Configuring and Administering MS Windows 2000 ProfessionalReal unit · Cambridge OCR
You'll gain the skills to install, configure, and administer Microsoft Windows 2000 Professional, including resource management, hardware and driver troubleshooting, system performance optimisation, and network protocol configuration and troubleshooting.

What you'll be able to do

  • Install Windows 2000 Professional operating system.
  • Implement and conduct administration of resources within Windows 2000 Professional.
  • Implement, manage, and troubleshoot hardware devices and drivers within Windows 2000 Professional.
  • Monitor and optimise system performance and reliability within Windows 2000 Professional.
  • Configure and troubleshoot the desktop environment within Windows 2000 Professional.
  • Implement, manage, and troubleshoot network protocols and services within Windows 2000 Professional.
  • Implement, monitor, and troubleshoot security within Windows 2000 Professional.
Installing, Configuring and Administering MS Windows XP ProfessionalReal unit · Cambridge OCR
This unit covers the installation, configuration, and administration of Microsoft Windows XP Professional. You'll learn to manage user accounts and groups, troubleshoot hardware devices and drivers, optimise system performance, and configure the desktop environment.

What you'll be able to do

  • Install Windows XP Professional according to best practices
  • Implement and conduct administration of resources within Windows XP Professional
  • Implement, manage, monitor, and troubleshoot hardware devices and drivers within Windows XP Professional
  • Monitor and optimise system performance and reliability of Windows XP Professional
  • Configure and troubleshoot the desktop environment within Windows XP Professional
  • Implement, manage, and troubleshoot network protocols and services within Windows XP Professional
  • Configure, manage and troubleshoot security settings within Windows XP Professional
Installing, Configuring, and Administering Microsoft Internet Security and Acceleration (ISA) Server 2000, Enterprise EditionReal unit · Cambridge OCR
You'll learn to install, configure, administer, and troubleshoot Microsoft ISA Server 2000 Enterprise Edition. The unit covers configuring server services, managing policies and rules, client deployment, and monitoring server use.

What you'll be able to do

  • Install ISA Server
  • Configure ISA Server Services
  • Troubleshoot ISA Server Services
  • Configure Policies and Rules within ISA Server
  • Manage Policies and Rules within ISA Server
  • Troubleshoot Policies and Rules within ISA Server
  • Deploy the Client Computer for ISA Server
  • Configure the Client Computer for ISA Server
  • Troubleshoot the Client Computer for ISA Server
  • Monitor ISA Server Use
  • Manage ISA Server Use
  • Analyse ISA Server Use
Installing, Configuring, and Administering Microsoft SQL Server 2000 Enterprise EditionReal unit · Cambridge OCR
It teaches you to install, configure, administer, monitor, and troubleshoot Microsoft SQL Server 2000 Enterprise Edition. Skills include database creation, management, security, data extraction, and transformation.

What you'll be able to do

  • Install and configure SQL Server 2000
  • Create SQL Server 2000 Databases
  • Manage SQL Server 2000 Databases
  • Monitor SQL Server 2000 Databases
  • Troubleshoot SQL Server 2000 Databases
  • Extract and transform data with SQL Server 2000
  • Manage SQL Server 2000 Security
  • Monitor SQL Server 2000 Security
  • Manage SQL Server 2000
  • Monitor SQL Server 2000
  • Troubleshoot SQL Server 2000
Interconnecting Cisco Networking Devices (CCNA Parts 3 and 4)Real unit · Cambridge OCR
It teaches you to plan, design, implement, operate, and troubleshoot simple networks using Cisco technologies. You'll gain knowledge of Cisco network technologies and apply this to create secure and scalable network solutions.

What you'll be able to do

  • Know the main technologies used in Cisco networks, including their functions and applications.
  • Plan and design simple networks using Cisco technology, considering factors such as scalability and security.
  • Implement and operate simple networks using Cisco devices and configurations.
  • Troubleshoot simple networks to identify and resolve common issues.
Introduction to Cisco Networking Technologies (CCNA parts 1 and 2)Real unit · Cambridge OCR
You'll gain foundational knowledge of Cisco networking technologies, including key devices and their functions. The unit covers implementing and operating simple Cisco networks, providing basic support, troubleshooting, and documenting network configurations.

What you'll be able to do

  • Know the main features of IT networks related to Cisco technology.
  • Provide basic support to simple Cisco networks.
  • Implement and operate simple Cisco networks.
MS 70-271 - Supporting Users and Troubleshooting a Microsoft Windows XP Operating SystemReal unit · Cambridge OCR
You'll learn to install, manage, and troubleshoot Microsoft Windows XP operating systems. The unit includes managing user access, configuring hardware devices and drivers, and resolving issues within desktop and user environments.

What you'll be able to do

  • Install a Windows Desktop Operating System
  • Manage access to resources on a Windows Desktop Operating System
  • Troubleshoot access to resources on a Windows Desktop Operating System
  • Configure hardware devices and drivers on a Windows Desktop Operating System
  • Troubleshoot hardware devices and drivers on a Windows Desktop Operating System
  • Configure the desktop environment on a Windows Desktop Operating System
  • Configure the user environment on a Windows Desktop Operating System
  • Troubleshoot the desktop environment on a Windows Desktop Operating System
  • Troubleshoot the user environment on a Windows Desktop Operating System
MS 70-272 - Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating SystemReal unit · Cambridge OCR
This unit equips learners with skills to configure, troubleshoot, and resolve usability and customisation issues related to desktop applications on Microsoft Windows XP. It includes application installation, settings configuration, connectivity, and security management.

What you'll be able to do

  • Configure applications on a Microsoft Windows XP operating system
  • Troubleshoot applications on a Microsoft Windows XP operating system
  • Resolve issues related to application usability on a Microsoft Windows XP operating system
  • Resolve issues related to application customisation on a Microsoft Windows XP operating system
  • Configure connectivity for applications on a Microsoft Windows XP operating system
  • Troubleshoot connectivity for applications on a Microsoft Windows XP operating system
  • Configure application security on a Microsoft Windows XP operating system
Maintaining equipment and IT systemsReal unit · Cambridge OCR
This unit covers routine preventative and remedial maintenance procedures for equipment components and sub-assemblies, emphasising health and safety practices. You'll learn to diagnose, locate, and repair faults in equipment for specified tasks.

What you'll be able to do

  • Understand routine preventative maintenance procedures for equipment components and sub-assemblies.
  • Understand routine remedial maintenance procedures for equipment components and sub-assemblies.
  • Understand health and safety procedures when carrying out routine maintenance.
  • Understand health and safety procedures when carrying out remedial maintenance.
  • Diagnose component faults for identified tasks.
  • Locate component faults for identified tasks.
  • Repair component faults for identified tasks.
Maintaining equipment and IT systemsReal unit · Cambridge OCR
You'll gain knowledge of routine preventative and remedial maintenance procedures for equipment components and sub-assemblies, including health and safety compliance. The unit also develops skills to diagnose, locate, and repair component faults effectively.

What you'll be able to do

  • Perform routine preventative maintenance procedures for equipment components and sub-assemblies
  • Perform routine remedial maintenance procedures for equipment components and sub-assemblies
  • Comply with health and safety procedures for carrying out routine maintenance
  • Comply with health and safety procedures for carrying out remedial maintenance
  • Diagnose component faults for identified tasks
  • Locate component faults for identified tasks
  • Repair component faults for identified tasks
Management and prioritisation of own scheduleReal unit · Cambridge OCR
It teaches you to plan and manage their own workload effectively, prioritising tasks and monitoring progress to meet deadlines. You'll also identify opportunities for professional development and understand the impact of relevant legislation and regulations on their work.

What you'll be able to do

  • Plan and manage own workload effectively to meet deadlines
  • Identify opportunities for professional development to enhance skills and knowledge
  • Understand the implications of relevant legislation and regulations on assigned tasks
Managing and Maintaining a Windows Server 2003 EnvironmentReal unit · Cambridge OCR
This unit develops learners' skills to manage and maintain a Windows Server 2003 environment. It includes managing physical and logical devices, user accounts, access to resources, server environment maintenance, and implementing disaster recovery procedures.

What you'll be able to do

  • Manage physical devices
  • Maintain physical devices
  • Manage logical devices
  • Maintain logical devices
  • Manage users
  • Manage computers
  • Manage groups
  • Manage access to resources
  • Maintain access to resources
  • Manage a server environment
  • Maintain a server environment
  • Manage and implement disaster recovery
Microsoft .NET Framework - Application Development FoundationReal unit · Cambridge OCR
You'll learn to create applications using Microsoft .NET Framework, utilising system types, collections, service processes, threading, and application domains. The unit also covers embedding configuration, diagnostic, management, installation features, and implementing serialization and input/output operations.

What you'll be able to do

  • Develop applications that use system types and collections within the .NET Framework.
  • Implement service processes, threading, and application domains in a .NET Framework application.
  • Embed configuration, diagnostic, management, and installation features into a .NET Framework application.
  • Implement serialization and input/output functionality in a .NET Framework application.
  • Improve the security of .NET Framework applications by using the .NET Framework security features.
  • Implement interoperability, reflection, and mailing functionality in a .NET Framework application.
  • Implement globalization, drawing, and text manipulation functionality in a .NET Framework application.
Microsoft .NET Framework 2.0 - Distributed Application DevelopmentReal unit · Cambridge OCR
You'll learn to create and configure distributed applications using Microsoft .NET Framework 2.0. The unit covers XML Web Services, remoting applications, asynchronous calls, Web Services Enhancements, serviced components, and message queuing.

What you'll be able to do

  • Create and access XML Web Services within the Microsoft .NET Framework 2.0.
  • Configure and customise a Web Service application to meet specific requirements.
  • Create, configure, and deploy remoting applications using the Microsoft .NET Framework 2.0.
  • Implement asynchronous calls and remoting events within a distributed application.
  • Implement Web Services Enhancements (WSE) 3.0 to improve web service capabilities.
  • Create and access a serviced component and utilise message queuing within the Microsoft .NET Framework 2.0.
Microsoft .NET Framework 2.0 - Web-Based Client DevelopmentReal unit · Cambridge OCR
You'll learn to create and program web-based client applications using the Microsoft .NET Framework 2.0. The unit covers data integration with ADO.NET and XML, custom web control development, application deployment, user authentication and authorisation, and mobile web application creation.

What you'll be able to do

  • Create and program a Web application using appropriate technologies and frameworks to meet specified requirements
  • Integrate data in a Web application by using ADO.NET, XML, and data-bound controls, ensuring data is accessible and properly displayed
  • Create custom Web controls to extend the functionality and appearance of the Web application
  • Trace, configure, and deploy Web applications, ensuring they are properly installed and run on target servers
  • Customise and personalise a Web application to meet individual user preferences and needs
  • Implement authentication and authorisation mechanisms to secure the Web application and protect sensitive data
  • Create ASP.NET mobile Web applications that are optimised for viewing on mobile devices
Microsoft .NET Framework 2.0 – Windows-Based Client DevelopmentReal unit · Cambridge OCR
It teaches you to develop Windows-based client applications using Microsoft .NET Framework 2.0. You'll create user interfaces, integrate data, implement printing and reporting, enhance usability, and apply asynchronous programming techniques.

What you'll be able to do

  • Create a user interface for a Windows Forms application by using standard controls from the .NET Framework 2.0
  • Integrate data into a Windows Forms application using appropriate data access techniques
  • Implement printing and report functionality within a Windows Forms application
  • Enhance the usability of a Windows Forms application through effective design and user interaction
  • Implement asynchronous programming techniques to improve the user experience in a Windows Forms application
  • Develop custom Windows Forms controls to extend the functionality of the user interface
  • Configure and deploy Windows Forms applications to end-users
Microsoft .NET Framework 3.5 – Windows Communication Foundation Application DevelopmentReal unit · Cambridge OCR
You'll gain skills to develop, expose, deploy, administer, consume, and secure services using Microsoft .NET Framework 3.5 Windows Communication Foundation. The unit covers creating WCF services, hosting options, service life cycle management, and security implementation.

What you'll be able to do

  • Create Services using Microsoft .NET Framework 3.5 – Windows Communication Foundation
  • Expose and Deploy Services using Microsoft .NET Framework 3.5 – Windows Communication Foundation
  • Instrument and Administer Services using Microsoft .NET Framework 3.5 – Windows Communication Foundation
  • Consume Services using Microsoft .NET Framework 3.5 – Windows Communication Foundation
  • Secure Services using Microsoft .NET Framework 3.5 – Windows Communication Foundation
  • Manage the Service Life Cycle using Microsoft .NET Framework 3.5 – Windows Communication Foundation
Microsoft .NET Framework 3.5 – Windows Presentation Foundation Application DevelopmentReal unit · Cambridge OCR
It teaches you to create Windows Presentation Foundation (WPF) applications using the .NET Framework 3.5. You'll build user interfaces, manage content, bind data sources, customise appearance, and configure applications for deployment.

What you'll be able to do

  • Create a Windows Presentation Foundation (WPF) application
  • Build user interfaces using WPF tools and techniques
  • Add and manage content within a WPF application
  • Bind WPF elements to data sources for dynamic content display
  • Customise the appearance of WPF applications to meet design specifications
  • Configure and deploy WPF applications for distribution and use
Microsoft .NET Framework 3.5 – Windows Workflow Foundation Application DevelopmentReal unit · Cambridge OCR
It teaches you to create, host, and communicate with workflows using the Microsoft .NET Framework 3.5 Windows Workflow Foundation. You'll configure custom activities, apply rules and conditions, manage transactions, and administer runtime services.

What you'll be able to do

  • Create and host workflows using the Microsoft .NET Framework 3.5 – Windows Workflow Foundation
  • Communicate with workflows to exchange data and control execution
  • Create and configure custom activities to extend workflow functionality
  • Apply rules and conditions to control workflow execution paths
  • Manage transactions and compensations within workflows to ensure data integrity
  • Create and manage runtime services to support workflow execution
Microsoft .NET Framework 3.5, ADO.NET Application DevelopmentReal unit · Cambridge OCR
This unit provides learners with skills to connect to, query, modify, and synchronise data using Microsoft .NET Framework 3.5 and ADO.NET. It also covers object relational mapping with the Entity Framework for data interaction.

What you'll be able to do

  • Connect to data sources using appropriate methods and technologies
  • Select and query data from various data sources effectively
  • Modify data within data sources, ensuring data integrity
  • Synchronise data between different data sources to maintain consistency
  • Work with disconnected data, enabling offline access and data manipulation
  • Perform object relational mapping by using the Entity Framework to interact with databases
Microsoft .NET Framework 3.5, Windows Forms Application DevelopmentReal unit · Cambridge OCR
It teaches you to create Windows Forms applications using the Microsoft .NET Framework 3.5. You'll design user interfaces, integrate data sources, implement printing and reporting, enhance usability, and apply asynchronous programming techniques to improve user experience.

What you'll be able to do

  • Create a User Interface (UI) for a Windows Forms Application by using standard controls to meet specified design requirements
  • Integrate data from various sources into a Windows Forms Application, ensuring data integrity and accessibility
  • Implement printing and report functionality within a Windows Forms Application, enabling users to generate hard copies and summaries of data
  • Enhance the usability of a Windows Forms Application through intuitive design, clear navigation, and user-friendly features
  • Implement asynchronous programming techniques to improve the user experience by preventing the application from freezing during long-running operations
  • Develop custom Windows Forms controls to extend the functionality and appearance of the application
  • Configure and deploy Windows Forms Applications, ensuring they are properly installed and run on target systems
Microsoft Office Groove 2007, ConfiguringReal unit · Cambridge OCR
You'll learn to manage and configure Microsoft Office Groove 2007 Workspaces, including membership, permissions, and content administration. The unit also covers managing Groove accounts, domains, server installation, and interpreting communications for effective collabouration.

What you'll be able to do

  • Manage Groove Workspaces, including creating, configuring, and administering workspaces for collaboration.
  • Maintain Groove Accounts, including user account management, permissions, and security settings.
  • Manage the Groove Domain, including domain configuration, policies, and security settings.
  • Install Groove Servers, including planning, configuring, and deploying Groove servers.
  • Administer Groove Servers, including monitoring server performance, troubleshooting issues, and managing server resources.
  • Deploy the Groove Client, including planning, configuring, and deploying the Groove client software to users.
  • Interpret Groove Communications, including understanding and analysing communication logs and data within the Groove environment.
Microsoft Office PerformancePoint Server 2007, ApplicationsReal unit · Cambridge OCR
You'll learn to configure and utilise Microsoft Office PerformancePoint Server 2007 for business performance management. The unit includes configuring dimensions, models, business roles, business rules, and developing Excel Add-In forms, reports, and dashboards.

What you'll be able to do

  • Configure Dimensions within Microsoft Office PerformancePoint Server 2007
  • Configure Models within Microsoft Office PerformancePoint Server 2007
  • Configure Business Roles and Process Management within Microsoft Office PerformancePoint Server 2007
  • Develop Business Rules within Microsoft Office PerformancePoint Server 2007
  • Build Microsoft Office Excel Add-In Forms and Reports using PerformancePoint Server 2007
  • Develop Dashboards using Microsoft Office PerformancePoint Server 2007
  • Install PerformancePoint Server
Microsoft Office Project 2007, Managing ProjectsReal unit · Cambridge OCR
It teaches you to manage projects effectively using Microsoft Office Project 2007. You'll configure software options, set up projects, estimate and schedule tasks, resource plans, and update and report on project performance.

What you'll be able to do

  • Configure Tools and Options within Microsoft Office Project 2007
  • Set Up a Project within Microsoft Office Project 2007
  • Estimate, Schedule, and Budget Tasks within Microsoft Office Project 2007
  • Resource Project Plans within Microsoft Office Project 2007
  • Update and Report on Project Performance using Microsoft Office Project 2007
Microsoft Office Project Server 2007, Managing ProjectsReal unit · Cambridge OCR
You'll develop the ability to manage projects using Microsoft Office Project Server 2007. The unit covers project initiation, planning, execution, monitoring, control, and managing Project Professional and Project Web Access environments.

What you'll be able to do

  • Initiate projects effectively using Microsoft Office Project Server 2007.
  • Plan projects comprehensively within the Microsoft Office Project Server 2007 environment.
  • Execute projects according to the project plan using Microsoft Office Project Server 2007.
  • Monitor and control projects, tracking progress and managing issues within Microsoft Office Project Server 2007.
  • Manage Project Professional and PWA (Project Web Access) environments to support project management activities.
Microsoft Office SharePoint Server 2007 – Application DevelopmentReal unit · Cambridge OCR
You'll learn to manage enterprise content and audit Windows SharePoint Services using custom policies. The unit covers creating business intelligence solutions, integrating business data via the Business Data Catalog, and accessing SharePoint content programmatically.

What you'll be able to do

  • Manage enterprise content effectively within Microsoft Office SharePoint Server 2007
  • Audit Windows SharePoint Services content by using a custom policy to ensure compliance
  • Create business intelligence solutions by using Office SharePoint Server 2007 to support decision-making
  • Integrate business data with Office SharePoint Server 2007 by using the Business Data Catalog (BDC) to provide a unified view of information
  • Access Office SharePoint Server 2007 Application Platform Services to extend functionality
  • Search data effectively by using the Search Service within Office SharePoint Server 2007
  • Target content based on audience membership to deliver personalised experiences
  • Customise functionality by using profiles to tailor the user experience
Microsoft Office Visio 2007, Application DevelopmentReal unit · Cambridge OCR
This unit equips learners to deploy, customise, and automate Microsoft Office Visio 2007 solutions. You'll work with external data sources, develop Visio libraries, automate diagram creation, and publish diagrams for effective visual communication.

What you'll be able to do

  • Deploy Visio solutions effectively within a specified environment
  • Work with external data sources to enhance Visio diagrams
  • Develop Visio libraries for re-use in multiple diagrams
  • Automate Visio diagrams using scripting or other automation techniques
  • Publish and view Visio diagrams using appropriate methods
Microsoft SQL Server 2005 - Implementation and MaintenanceReal unit · Cambridge OCR
This unit provides learners with skills to install, configure, and maintain Microsoft SQL Server 2005. You'll implement high availability and disaster recovery solutions, support data consumers, and monitor database performance for optimal operation.

What you'll be able to do

  • Install and configure SQL Server 2005 according to specified requirements
  • Implement high availability and disaster recovery solutions for SQL Server 2005
  • Support data consumers by providing access to SQL Server 2005 databases
  • Maintain databases within SQL Server 2005 to ensure optimal performance and data integrity
  • Monitor and troubleshoot SQL Server 2005 performance to identify and resolve issues
  • Create and implement database objects within SQL Server 2005 to meet application requirements
Microsoft Virtual Earth 6.0, Application DevelopmentReal unit · Cambridge OCR
You'll learn to retrieve, analyse, and display location solution data using Microsoft Virtual Earth 6.0. The unit includes administering the location platform and manipulating map displays to create customised visualisations.

What you'll be able to do

  • Retrieve location solution data effectively
  • Analyse location data accurately
  • Display location solution data clearly
  • Administer your location platform efficiently
  • Manipulate the map effectively
  • Create and customise the map display appropriately
Microsoft Windows Mobile 5.0 - Application DevelopmentReal unit · Cambridge OCR
You'll learn to create Windows Mobile applications using the Microsoft .NET Compact Framework 2.0. The unit covers designing user interfaces, integrating data via file systems, ADO.NET, and XML, and managing data with Microsoft SQL Server 2005 Everywhere Edition.

What you'll be able to do

  • Develop Mobile Applications by Using the Microsoft .NET Compact Framework 2.0
  • Design a Windows Mobile User Interface
  • Develop a Windows Mobile User Interface
  • Integrate Data in a Windows Mobile-Based Application by Using File System
  • Integrate Data in a Windows Mobile-Based Application by Using ADO.NET
  • Integrate Data in a Windows Mobile-Based Application by Using XML
  • Manage Data by Using Microsoft SQL Server 2005 Everywhere Edition
  • Develop Communication capabilities in Windows Mobile-Based Applications
  • Develop Connection capabilities in Windows Mobile-Based Applications
  • Implement Interoperability features in Windows Mobile-Based Applications
  • Implement Platform-Specific Features in Windows Mobile-Based Applications
  • Optimise Windows Mobile Based Applications
  • Package Windows Mobile Based Applications
  • Deploy Windows Mobile Based Applications
Microsoft Windows SharePoint Services 3.0 – Application DevelopmentReal unit · Cambridge OCR
You'll learn to deploy Windows SharePoint Services and custom components, create site and feature provisioning components, and develop components using the .NET Framework. The unit covers metadata and workflow provisioning within SharePoint Services.

What you'll be able to do

  • Deploy Windows SharePoint Services and custom components
  • Create site and feature provisioning components within Windows SharePoint Services
  • Create metadata and workflow provisioning components within Windows SharePoint Services
  • Develop Windows SharePoint Services components by using the .NET Framework
Networking principlesReal unit · Cambridge OCR
You'll understand networking principles including physical and logical topologies, the OSI model, and the TCP/IP suite. The unit covers advantages and disadvantages of topologies and protocols within network systems.

What you'll be able to do

  • Understand physical topologies
  • Understand logical topologies
  • Understand physical systems
  • Understand logical systems
  • Understand the Open System Interconnection (OSI) model
  • Understand the Internet Protocol Suite (TCP/IP)
Networking principlesReal unit · Cambridge OCR
You'll gain foundational knowledge of networking principles including the OSI model, TCP/IP suite, network topologies, transmission systems, and media access control methods used in local area networks.

What you'll be able to do

  • Know the OSI model.
  • Know the TCP/IP suite.
  • Know different network topologies.
  • Know different transmission systems.
  • Know the advantages of different types of network.
  • Know the disadvantages of different types of network.
  • Know media access control methods used in local area networks.
Oracle Academy : Data DesignReal unit · Cambridge OCR
This unit provides learners with knowledge of database systems and data design, enabling them to create entity relationship diagrams and develop normalised data structures to support organisational data requirements effectively.

What you'll be able to do

  • Understand the context of database systems and data design within organisations
  • Design an entity relationship diagram to represent data requirements
  • Create a normalised data structure to optimise data storage and retrieval
Oracle Academy : Database Design and Programming with SQLReal unit · Cambridge OCR
You'll learn to understand and apply SQL functions, construct data manipulation and definition language statements, create data views, and manage database integrity through constraints and validation within database systems.

What you'll be able to do

  • Understand the purpose and application of different SQL functions within database management systems.
  • Construct Data Manipulation Language (DML) statements to modify data within a database.
  • Construct Data Definition Language (DDL) statements to define and manage the structure of a database.
  • Construct data views to present data in a specific format or for specific users.
  • Manage database integrity through constraints, validation rules, and transaction management.
Oracle Academy : Database Programming with PL/SQLReal unit · Cambridge OCR
You'll gain an understanding of PL/SQL principles and be able to construct PL/SQL code and structures. The unit covers syntax, data types, control structures, and the creation of procedures, functions, triggers, and packages for database management.

What you'll be able to do

  • Understand PL/SQL principles, including its syntax, data types, and control structures
  • Construct PL/SQL code to perform various database operations
  • Construct PL/SQL structures such as procedures, functions, triggers, and packages
Organisation and planning of workloadReal unit · Cambridge OCR
You'll learn to plan and manage workload effectively by prioritising tasks, scheduling, and using time management techniques. The unit also covers performance evaluation and understanding relevant legislation and regulations affecting their role.

What you'll be able to do

  • Plan and manage workload effectively, prioritising tasks and meeting deadlines.
  • Evaluate own performance and identify areas for improvement.
  • Identify relevant Legislation and Regulations that affect your role within an organisation.
Planning and Maintaining a Microsoft Windows Server 2003 Network InfrastructureReal unit · Cambridge OCR
You'll learn to plan and maintain a Microsoft Windows Server 2003 network infrastructure. The unit includes implementing server roles, security measures, network infrastructure components, routing, remote access, and ensuring server availability and network security.

What you'll be able to do

  • Plan and implement server roles within a Microsoft Windows Server 2003 network infrastructure.
  • Plan and implement server security measures to protect the network from threats.
  • Plan, implement, and maintain a network infrastructure using Microsoft Windows Server 2003.
  • Plan, implement, and maintain routing and remote access services within the network.
  • Plan, implement, and maintain server availability to ensure business continuity.
  • Plan and maintain network security protocols and procedures.
  • Plan, implement, and maintain a security infrastructure to protect sensitive data and resources.
Pre-Installing for OEMs Windows Vista and Server operating systemsReal unit · Cambridge OCR
You'll learn to prepare, customise, and deploy Windows Vista and Server operating systems using the OEM Pre-Installation Kit (OPK). The unit covers creating and modifying configuration sets, capturing and auditing images, and performing image maintenance.

What you'll be able to do

  • Prepare the OEM Pre-Installation Kit (OPK) environment for pre-installing operating systems
  • Create and modify configuration sets to customise the operating system installation
  • Capture and audit images to ensure quality and compliance
  • Deploy and test images to verify functionality and performance
  • Perform image maintenance on existing images to address issues and apply updates
Principles of ICT system and data securityReal unit · Cambridge OCR
You'll develop an understanding of common threats to ICT systems and data, methods to protect these systems, and the applications of cryptography. The unit covers malware, phishing, social engineering, firewalls, and other security measures.

What you'll be able to do

  • Identify and describe common types of threat to ICT systems and data, including malware, phishing, and social engineering.
  • Describe methods to protect ICT systems, including firewalls, anti-virus software, and access controls.
  • Explain the applications of cryptography to ICT systems and data, including encryption, digital signatures, and hashing.
Principles of ICT system and data securityReal unit · Cambridge OCR
You'll understand common threats to ICT systems and data, including malware, phishing, and social engineering. The unit covers protective measures such as firewalls and antivirus software, alongside the application of cryptography to secure ICT systems and data.

What you'll be able to do

  • Understand the common types of threats to ICT systems and data, including malware, phishing, and social engineering
  • Understand how to protect ICT systems from threats through measures such as firewalls, antivirus software, and access controls
  • Understand the applications of cryptography to ICT systems and data, including encryption, digital signatures, and hashing
Pro: Designing and Developing ASP.NET Applications Using the Microsoft .NET Framework 3.5Real unit · Cambridge OCR
It develops skills to design and develop ASP.NET applications using Microsoft .NET Framework 3.5. You'll implement controls, design presentation layouts, access data, structure solutions, extend architecture, and apply security principles within applications.

What you'll be able to do

  • Design and implement controls within an ASP.NET application
  • Design the presentation and layout of an ASP.NET application
  • Access data and services within an ASP.NET application
  • Establish a robust ASP.NET solution structure
  • Leverage and extend ASP.NET architecture
  • Apply security principles when designing and developing ASP.NET applications
Service deliveryReal unit · Cambridge OCR
You'll understand the operational activities involved in managing service events and preparing for designated service operations under supervision. The unit also covers monitoring progress and completion of service activities in line with organisational standards and procedures.

What you'll be able to do

  • Understand the operational activities involved in managing service events
  • Understand how to prepare for designated service operations activities under supervision
  • Monitor the progress and completion of designated service operational activities effectively
  • Understand organisational standards and procedures for service operations, ensuring alignment with professional, ethical, and legal standards
Service deliveryReal unit · Cambridge OCR
You'll gain an understanding of operational procedures for service events and the roles of relevant stakeholders. The unit covers planning, implementing, and maintaining service operation activities and supporting future service operation decisions.

What you'll be able to do

  • Understand the operational procedures for service events
  • Identify relevant stakeholders for service events
  • Plan service operation activities
  • Implement service operation activities
  • Maintain the service operation plan for the service operational activities
  • Support future decisions for service operations from the analysis of historical information
Software design fundamentalsReal unit · Cambridge OCR
You'll understand fundamental software design principles such as modularity, abstraction, and encapsulation. The unit enables application of software design techniques and design patterns within the software development lifecycle.

What you'll be able to do

  • Understand the principles of software design
  • Apply the techniques of software design
Software testingReal unit · Cambridge OCR
This unit introduces learners to software testing strategies and techniques. You'll understand different testing approaches and contribute to the test process for software solutions by applying appropriate strategies and techniques.

What you'll be able to do

  • Know about testing strategies.
  • Know about testing techniques.
  • Contribute to a test process for a software solution.
Software testingReal unit · Cambridge OCR
You'll understand various software testing strategies and techniques, including black box, white box, and unit testing. The unit covers managing the test process for software solutions, including planning, execution, and reporting of test outcomes.

What you'll be able to do

  • Understand different software testing strategies and techniques, including black box testing, white box testing, and unit testing
  • Manage a test process for a software solution, including planning, execution, and reporting
Supplier managementReal unit · Cambridge OCR
This unit equips learners with knowledge and skills to manage suppliers within an organisation. It covers identifying products and suppliers, developing and maintaining agreements and relationships, ensuring compliance, and monitoring supplier performance.

What you'll be able to do

  • Identify the existing products for an organisation.
  • Identify the existing suppliers for an organisation.
  • Understand how to develop agreements with partners and suppliers.
  • Understand how to maintain agreements with partners and suppliers.
  • Understand how to develop relationships with partners and suppliers.
  • Understand how to maintain relationships with partners and suppliers.
  • Understand the need to comply with organisation requirements.
  • Understand the need to comply with regulatory requirements.
  • Monitor preferred IT/Technology supplier performance.
  • Review preferred IT/Technology supplier performance.
Supplier managementReal unit · Cambridge OCR
You'll understand IT supplier management procedures and techniques, including developing and maintaining agreements and relationships with suppliers. The unit emphasises compliance with organisational and regulatory IT requirements.

What you'll be able to do

  • Know how existing procedures are applied in IT/technology supplier management activities
  • Know how existing techniques are applied in IT/technology supplier management activities
  • Understand how to develop agreements with IT/Technology partners and suppliers
  • Understand how to maintain agreements with IT/Technology partners and suppliers
  • Understand how to develop relationships with IT/Technology partners and suppliers
  • Understand how to maintain relationships with IT/Technology partners and suppliers
  • Understand the need to comply with organisational IT/technology requirements
  • Understand the need to comply with regulatory IT/technology requirements
  • Monitor preferred IT/Technology partner performance
  • Review preferred IT/Technology partner performance
  • Monitor preferred IT/Technology supplier performance
  • Review preferred IT/Technology supplier performance
Supporting and Troubleshooting Applications on a Windows Vista Client for Consumer Support TechniciansReal unit · Cambridge OCR
This unit equips learners with skills to install, upgrade, customise, and configure Windows Vista, including security and networking settings. You'll also develop the ability to troubleshoot and repair applications and devices on a Windows Vista client.

What you'll be able to do

  • Install Windows Vista
  • Upgrade Windows Vista
  • Customise Windows Vista settings post-installation
  • Configure Windows Vista settings post-installation
  • Configure Windows Vista security
  • Configure networking on Windows Vista
  • Troubleshoot networking on Windows Vista
  • Repair networking on Windows Vista
  • Install devices on Windows Vista
  • Configure devices on Windows Vista
  • Troubleshoot devices on Windows Vista
  • Repair devices on Windows Vista
  • Troubleshoot Windows Vista
  • Repair Windows Vista
Supporting and Troubleshooting Applications on a Windows Vista Client for Enterprise Support TechniciansReal unit · Cambridge OCR
You'll be able to deploy, manage, maintain, and troubleshoot Windows Vista clients in enterprise settings. The unit includes configuring security, networking, and supporting desktop applications to ensure system performance and policy compliance.

What you'll be able to do

  • Deploy Windows Vista on a client machine
  • Manage Windows Vista security settings
  • Maintain systems that run Windows Vista
  • Configure networking on a Windows Vista client
  • Troubleshoot networking issues on a Windows Vista client
  • Support desktop applications running on Windows Vista
  • Maintain desktop applications running on Windows Vista
Systems ArchitectureReal unit · Cambridge OCR
This unit covers the representation of information within computer systems, including binary and hexadecimal notation, and compares various data representation formats. You'll also understand operating environments and the communication processes in distributed operating systems and networks.

What you'll be able to do

  • Describe the representation of information within a computer system, including binary, hexadecimal, and other relevant formats.
  • Explain the purpose and functions of an operating environment, and demonstrate its use for common tasks.
  • Explain the communication processes involved in distributed operating systems and computer networks, including protocols and architectures.
Systems ArchitectureReal unit · Cambridge OCR
You'll gain an understanding of systems architecture, including methods of information representation such as binary, hexadecimal, and ASCII. The unit also covers CPU processing, memory roles, operating environments, and communication in distributed systems and networks.

What you'll be able to do

  • Understand the representation of information within a computer
  • Understand the way information is processed within a computer
  • Make effective use of the operating environment of current computer systems
  • Know the communication process in distributed operating systems
  • Know the communication process in computer networks
  • Know distributed applications in mainframe systems
  • Know transaction processing in mainframe systems
Telecommunications principlesReal unit · Cambridge OCR
This unit provides learners with foundational knowledge of telecommunications principles, including alternating current circuits, line impairments, transmission line characteristics, digital signal transmission, and analogue signal modulation processes.

What you'll be able to do

  • Explain the principles of alternating current (AC) circuits, including voltage, current, resistance, and impedance.
  • Describe the effects of line impairments on a transmitted signal, such as attenuation, distortion, and noise.
  • Apply the characteristics of transmission lines, including impedance matching and signal propagation.
  • Explain the transmission of digital signals over transmission media, including encoding and modulation techniques.
  • Describe the process of modulating an analogue carrier frequency using digital signals, including various modulation schemes.
  • Apply the process of multiplexing digital and analogue signals over transmission media, including time-division and frequency-division multiplexing.
Telecommunications principlesReal unit · Cambridge OCR
You'll explore telecommunications principles, including the electromagnetic spectrum, telecommunication circuits, transmission lines, and the conversion and transmission of analogue and digital signals within telecommunications systems.

What you'll be able to do

  • Understand the electromagnetic spectrum as applied to telecommunications
  • Know the relationship between telecommunication circuits and transmission lines and their effect on a digital signal
  • Know how binary information is transmitted as a digital signal
  • Understand how an analogue signal is converted to a digital signal
  • Demonstrate an understanding of signal multiplexing
Upgrading Your MCDST Certification to MCITP Enterprise SupportReal unit · Cambridge OCR
This unit prepares learners to upgrade their MCDST certification to MCITP Enterprise Support with a focus on Windows Vista. You'll install, configure, troubleshoot, and manage Windows Vista systems, including security, networking, and application support.

What you'll be able to do

  • Install Windows Vista operating system on a computer.
  • Configure and troubleshoot post-installation system settings in Windows Vista.
  • Manage Windows Vista security features to protect the system from threats.
  • Configure and troubleshoot networking settings in Windows Vista.
  • Configure and troubleshoot applications included with Windows Vista.
  • Manage and maintain systems that are running Windows Vista to ensure optimal performance.
  • Configure and troubleshoot mobile computing features in Windows Vista.
Upgrading Your MCSA on Windows Server 2003 to Windows Server 2008, Technology SpecialistReal unit · Cambridge OCR
It teaches you to upgrade their MCSA certification from Windows Server 2003 to Windows Server 2008. You'll configure and maintain Active Directory roles and services, IP addressing, network access, and monitor network infrastructure.

What you'll be able to do

  • Configure additional Active Directory server roles within a Windows Server 2008 environment.
  • Maintain the Active Directory environment to ensure its stability, security, and performance.
  • Configure Active Directory Certificate Services for secure authentication and encryption.
  • Configure IP addressing and services to ensure proper network communication.
  • Configure network access to control user access to network resources.
  • Monitor and manage a network infrastructure to identify and resolve potential issues.
VM Ware Master Enterprise AdministrationReal unit · Cambridge OCR
You'll understand virtualisation principles and technologies and develop skills to manage complex virtualised environments. The unit covers deploying vSphere solutions and administering enterprise components for effective virtual infrastructure management.

What you'll be able to do

  • Understand virtualisation principles
  • Manage complex virtualised environments
  • Deploy vSphere solutions
  • Administer vSphere enterprise components
VM Ware Master Enterprise DesignReal unit · Cambridge OCR
This unit introduces virtualisation principles and data centre components, enabling learners to design and implement virtualisation environments. You'll understand server, networking, and storage functions within data centres.

What you'll be able to do

  • Understand the fundamental principles of virtualisation
  • Understand the function of different data centre components
  • Design a virtualisation environment that meets specified requirements
  • Implement a virtualisation design according to the design specifications
Visual Studio 2005 Team Foundation ServerReal unit · Cambridge OCR
This unit provides learners with knowledge and skills to install, configure, and administer Microsoft Team Foundation Server. You'll manage user access, version control, work item types, team builds, and project reporting and documentation.

What you'll be able to do

  • Install and configure Microsoft Team Foundation Server according to specified requirements
  • Administer Team Foundation Server instances and team projects to manage access and resources
  • Administer Team Foundation Server version control to track changes and manage code
  • Administer work item types and process templates to standardise workflows
  • Administer a team build to automate the software development process
  • Manage team project reporting and documentation to ensure effective communication and knowledge sharing
Visual Studio 2005 Tools for the Microsoft Office SystemReal unit · Cambridge OCR
This unit provides learners with the skills to deploy and secure Visual Studio 2005 Tools for the Microsoft Office System (VSTO) solutions. You'll work with data integration, XML in Office applications, and develop both application-level and document-level solutions.

What you'll be able to do

  • Deploy Visual Studio 2005 Tools for the Microsoft Office System (VSTO) solutions
  • Secure Visual Studio 2005 Tools for the Microsoft Office System (VSTO) solutions
  • Work with data in a VSTO solution
  • Integrate XML in Office applications
  • Develop application-level solutions using VSTO
  • Develop document-level solutions using VSTO
Web FundamentalsReal unit · Cambridge OCR
This unit introduces learners to web architecture, including the client-server model, web browsers, servers, and network protocols such as HTTP and HTTPS. You'll gain knowledge of the technologies used to build websites and implement specified web components.

What you'll be able to do

  • Describe web architecture and components, including clients, servers, and networks.
  • Explain the technologies used to build and operate websites, including HTML, CSS, JavaScript, and server-side scripting languages.
  • Implement specified components of a website, using appropriate technologies and coding practices.
Web developmentReal unit · Cambridge OCR
This unit provides learners with knowledge of web architecture, components, and technologies for website development. You'll develop website specifications and implement website elements using standard web technologies.

What you'll be able to do

  • Understand web architecture
  • Understand web components
  • Understand the technologies that can be used to build a website
  • Understand the technologies that can be used to operate a website
  • Develop a web-site specification
  • Implement elements of a web-site
Windows 7, Enterprise Desktop AdministratorReal unit · Cambridge OCR
You'll learn to plan and manage Windows 7 client deployments in enterprise environments. The unit covers designing standard images, client configurations, deployment strategies, and application packages to ensure consistency and efficiency.

What you'll be able to do

  • Plan and manage a client life cycle strategy for Windows 7 deployments
  • Design a standard image for Windows 7 clients to ensure consistency and efficiency
  • Design client configurations for Windows 7 to meet specific user and organisational needs
  • Design a Windows 7 client deployment strategy, considering various deployment methods
  • Design application packages for deployment to Windows 7 clients, ensuring compatibility and ease of installation
Windows 7, Enterprise Desktop Support TechnicianReal unit · Cambridge OCR
This unit covers identifying and resolving desktop application and networking issues within a Windows 7 environment. You'll develop skills in managing and maintaining Windows 7 client systems and supporting mobile users through diagnostic and troubleshooting techniques.

What you'll be able to do

  • Identify the cause of desktop application issues
  • Resolve desktop application issues
  • Identify the cause of networking issues
  • Resolve networking issues
  • Manage systems that run Windows 7 Client
  • Maintain systems that run Windows 7 Client
  • Support mobile users
Windows Server 2008, Enterprise AdministratorReal unit · Cambridge OCR
You'll develop the ability to plan network and application services, design core and support identity and access management components, and design for business continuity and data availability within a Windows Server 2008 environment.

What you'll be able to do

  • Plan network and application services to meet organisational requirements
  • Design core identity and access management components for a secure IT infrastructure
  • Design support identity and access management components to enhance security and control
  • Design systems and processes for business continuity and data availability in case of disruptions
Windows Server 2008, Server AdministratorReal unit · Cambridge OCR
It teaches you to plan server deployment and management by determining hardware requirements, selecting operating systems, and configuring network settings. You'll also monitor and maintain servers, plan application provisioning, and ensure business continuity and high availability.

What you'll be able to do

  • Plan for server deployment, including hardware requirements, operating system selection, and network configuration
  • Plan for server management, including user account management, security policies, and software updates
  • Monitor and maintain servers, including performance monitoring, log analysis, and troubleshooting
  • Plan application and data provisioning, including software installation, data migration, and storage allocation
  • Plan for business continuity and high availability, including backup and recovery strategies, failover mechanisms, and disaster recovery planning

The honest bit

You’ve started things before

Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

Your passport

Every credit is a stamp you keep

Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.

Advanced data representation and manipulation for ITAsset managementAsset managementCisco Discovery Designing and Supporting Computer NetworksCisco Discovery Introducing Routing and Switching in the EnterpriseCisco Discovery Networking for Home and Small BusinessCisco Discovery Working at a Small-to-Medium Business or ISPCisco Entrepreneur : Growing a business

Each stamp is a real unit registered against this qualification.

Who’d teach you this

The Evidence Evaluator

Assessor

Helps you show what you can actually do, gathering the evidence that proves it as you learn.

Meet all twelve tutors

Where this connects

Where these credits take you

A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.

See Your Progress GrowIllustration
OCR Level 2 Certificate in ICT Systems and Principles for Practitioners (PROCOM) (QCF)
  • Carry out DevOps digital delivery activities
  • Carry out operational information security management activities
  • Contribute to information security identity and access management activities
  • Direct secure operations and conduct vulnerability assessments
  • Manage operational information security management activities
  • Monitor and control information management operations
  • Perform Operating System Hardening
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

Where this can lead

Associate Oracle Database Engineer

Your journey starts here, but where it goes is really up to you. We'll give you the tools, the training, and the opportunities, but your drive to learn and grow will be the biggest factor in your long-term success. This isn't just a job; it's the start of a serious career in a critical technical domain.

See the whole journey →

Showing 6 roles, drawn from 20 job records mapped to this qualification.

Skills it covers

What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.

Carry out DevOps digital delivery activitiesCarry out operational information security management activitiesContribute to information security identity and access management activitiesDirect secure operations and conduct vulnerability assessmentsManage operational information security management activitiesMonitor and control information management operationsPerform Operating System Hardening

How you’ll actually learn this

One-to-one, on your own real work

A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.

One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Advanced data representation and manipulation for ITLevel 2

Applied to your work in any of these jobs

Learners will apply advanced mathematical techniques such as matrix operations, series, probability, recursions, and graph theory to solve IT-related problems. The unit focuses on modelling, analysing, and manipulating data within IT contexts using these methods.

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.
Your PlanIllustration

Built for OCR Level 2 Certificate in ICT Systems and Principles for Practitioners (PROCOM) (QCF)

122 units in this credential, in the order it lists them, awarded by Cambridge OCR.

  1. Advanced data representation and manipulation for IT
  2. Asset management
  3. Cisco Discovery Designing and Supporting Computer Networks
  4. Cisco Discovery Introducing Routing and Switching in the Enterprise
  5. Cisco Discovery Networking for Home and Small Business
  6. Cisco Discovery Working at a Small-to-Medium Business or ISP

and 116 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

Why it sticks

Most courses stop at remembering

There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.

  1. 6CreateThe Creative Catalyst
  2. 5EvaluateThe Evidence Evaluator
  3. 4AnalyseThe Analyst
  4. 3ApplyThe Coach
  5. 2UnderstandThe Connector
  6. 1RememberThe Builder

Where most courses leave you Where Zavmo takes you

Why this matters: AI can already remember and understand for you. What it can’t do is take your real problem and judge the right call. So the only learning worth paying for is the learning that takes you to the top. That’s exactly what a tutor doing it with you, on your real work, is for.

The value

Why the companion is worth £70 a month

You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.

That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.

Earned on your own work, taught to the top.

Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.