City and Guilds of London Institute · RQF Level 2
City & Guilds Level 2 NVQ Certificate in Providing Electronic Security and Emergency Systems
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 2
- Total credits21
- Guided learning198 hours
- Units in this qualification16
Awarded by City and Guilds of London Institute · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units City and Guilds of London Institute registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Assess and address risk to the environmentReal unit · City and Guilds of London Institute
What you'll be able to do
- Identify the risks to the environment arising as a result of workplace activities
- Minimise risks to the environment arising as a result of workplace activities
Commission and handover electronic security and emergency systemsReal unit · City and Guilds of London Institute
What you'll be able to do
- Bring systems into operation
- Handover systems to customers
Communicate effectively with othersReal unit · City and Guilds of London Institute
What you'll be able to do
- Develop and maintain communication with people
- Maintain the security of information
Diagnose and rectify faults on electronic security and emergency systemsReal unit · City and Guilds of London Institute
What you'll be able to do
- Identify causes of unacceptable system performance
- Rectify faults in systems
- Liaise with customers during repair visits
Handover of electronic security and emergency systems to customersReal unit · City and Guilds of London Institute
What you'll be able to do
- Prepare to demonstrate the use and operation of a system
- Instruct users in the operation of a system
- Handover systems to customers
Install Electronic Security and Emergency Systems EquipmentReal unit · City and Guilds of London Institute
What you'll be able to do
- Position and mount specified equipment safely
- Terminate cables to equipment
- Restore the site safely after installing equipment
Install cabling for electronic security and emergency systemsReal unit · City and Guilds of London Institute
What you'll be able to do
- Prepare to install cabling for electronic security and emergency systems
- Install cable containment systems
- Install, inspect and test cabling for electronic security and emergency systems
- Restore sites after installing cabling
Maintain the performance of electronic security and emergency systemsReal unit · City and Guilds of London Institute
What you'll be able to do
- Carry out preventative maintenance on electronic security and emergency systems
- Replace and adjust a component and restore the system to normal operation
- Liaise with customers during service visits
Make preparations and arrangements to install electronic security and emergency systemsReal unit · City and Guilds of London Institute
What you'll be able to do
- Confirm plans and agreements for installations
- Confirm availability of equipment and materials
- Contribute to the preparation of installations
Portray a positive personal imageReal unit · City and Guilds of London Institute
What you'll be able to do
- Establish an effective rapport with customers
- Respond appropriately to customers
- Communicate information to customers
Promote a healthy and safe workplaceReal unit · City and Guilds of London Institute
What you'll be able to do
- Develop plans to promote health and safety culture in the workplace
- Implement plans to promote a health and safety culture in the workplace
Protecting from the risk of violence at workReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the job role, responsibilities and limitations
- Use verbal and non-verbal communication to help calm a potentially violent situation
- Dynamically risk assess a potentially violent situation
- Take action that will help calm a potentially violent situation whilst maintaining personal safety
- Review an incident and support processes
- Accurately report an incident
Reducing the risks to health and safety at workReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand roles and responsibilities in the reduction of risks to health and safety in the workplace
- Assess the risks to health and safety in the workplace
- Take appropriate action when risks to health and safety in the workplace have been identified
- Maintain health and safety in his/her own workplace
Test and confirm operation of electronic security systemsReal unit · City and Guilds of London Institute
What you'll be able to do
- Carry out tests to confirm required system operation
- Carry out transmission tests
- Prepare for system commission and handover
Use radio communications effectivelyReal unit · City and Guilds of London Institute
What you'll be able to do
- Use radio communication equipment effectively
- Use radio communication equipment effectively
Work effectively with other agenciesReal unit · City and Guilds of London Institute
What you'll be able to do
- Develop effective working arrangements with staff in other agencies
- Sustain effective working with staff in other agencies
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this

The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Commission remote monitoring systems
- Communicate using mobile voice communication equipment
- Diagnose and rectify faults on security devices and door hardware
- Handover Electronic Security Systems
- Identify and rectify unsatisfactory performance in the Physical Security solution
- Identify and rectify unsatisfactory performance in the void property security solution
- Install Security Devices and Door Hardware
- Install a Physical Security Solution
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your own work
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for City & Guilds Level 2 NVQ Certificate in Providing Electronic Security and Emergency Systems
16 units in this credential, in the order it lists them, awarded by City and Guilds of London Institute.
- Assess and address risk to the environment
- Commission and handover electronic security and emergency systems
- Communicate effectively with others
- Diagnose and rectify faults on electronic security and emergency systems
- Handover of electronic security and emergency systems to customers
- Install Electronic Security and Emergency Systems Equipment
and 10 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.