Pearson Education Ltd · RQF Level 3
Pearson Edexcel Level 3 NVQ Diploma in Pharmacy Service Skills
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 3
- Total credits75
- Guided learning344 hours
- Units in this qualification38
Awarded by Pearson Education Ltd · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units Pearson Education Ltd registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Assemble prescribed itemsReal unit · Pearson Education Ltd
What you'll be able to do
- Dispense prescribed items
- Pack and label prescribed items
- Comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards
- Operate within the limitations of the job role
Assemble prescribed itemsReal unit · Pearson Education Ltd
What you'll be able to do
- Prepare to assemble prescribed items
- Select the prescribed item
- Label and package prescribed items
- Complete the assembly process
- Comply with current legal and ethical requirements, organisational standard operating procedures and relevant national and local guidelines and policies
Assist in the Issuing of Pharmaceutical StockReal unit · Pearson Education Ltd
What you'll be able to do
- Assemble stock for issue
- Issue stock
- Complete the issuing process
- Comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards
- Operate within the limitations of the job role
Assist in the issuing of prescribed itemsReal unit · Pearson Education Ltd
What you'll be able to do
- Confirm the identity of the individual
- Identify whether the individual is taking other medication
- Issue prescribed items
- Operate within the limitations of the job role at all times
- Comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards
Assist in the manufacture and assembly of medicinal productsReal unit · Pearson Education Ltd
What you'll be able to do
- Prepare the environment, equipment, ingredients and self prior to assembly or manufacture of medicinal products
- Assist with the preparation and processing medicinal products
- Complete the assembly and manufacturing process of medicinal products
- Operate within the limitations of the job role
- Comply with standard operating procedures, health and safety and environmental monitoring policies
Assist in the preparation of documentation, materials and other items for manufacture and assembly of medicinal productsReal unit · Pearson Education Ltd
What you'll be able to do
- Follow health and safety procedures in the work place
- Assist in the preparation of the work area
- Assist in the preparation and completion of the documentation and labels for the product
- Select and prepare raw materials for the preparation of the product
- Work within the limitations of the job role
Assist in the sale of medicines and productsReal unit · Pearson Education Ltd
What you'll be able to do
- Identify customers' needs
- Refer a customer to the appropriate authority
- Understand when the sale of OTC medicines cannot be completed
- Sell medicines or products
- Know the local policy, legislation and good practice for sale of medicines
Assist in the supply of pharmaceutical appliancesReal unit · Pearson Education Ltd
What you'll be able to do
- Complete all the preparations necessary to supply an appliance
- Match the appliance to the requirements of the individual
- Supply the appliance
- Understand the procedures and techniques involved in the supply of appliances
- Comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards
Assist with the provision of a pharmacy service to meet individuals’ needsReal unit · Pearson Education Ltd
What you'll be able to do
- Identify individual’s needs
- Provide information which meets the requirements of the individual
- Resolve individual’s issues and concerns
- Comply with organisational standard operating procedures, policies and procedures service
- Work within the limitations of the job role
Check documentation, starting materials, components and other consumables for the production of aseptic productsReal unit · Pearson Education Ltd
What you'll be able to do
- Check worksheets and other relevant documentation for the product
- Check and reconcile labels
- Check accuracy and integrity of raw materials, equipment and other consumables
- Comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards
- Understand about health, hygiene and quality assurance standards
Confirm prescription validityReal unit · Pearson Education Ltd
What you'll be able to do
- Confirm prescriptions meet legal requirements
- Confirm prescribed items are intended for the individual
- Comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards
- Operate within the limitations of the job role
Contribute to the effectiveness of teamsReal unit · Pearson Education Ltd
What you'll be able to do
- Explain the importance of own role and how it contributes to the team performance
- Use feedback to improve personal team performance
- Manage time and commitments effectively
- Establish effective working relationships with all members of the team
- Comply with organisational, national and European legislation
Determine the suitability of an individual’s own medicines for useReal unit · Pearson Education Ltd
What you'll be able to do
- Confirm the process for using individual’s own medicines
- Appraise individual’s own medicines for use
- Review individual’s own medicines for relabeling and new supply
- Manage individual’s own medicines if unsuitable for use
- Comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards
- Operate within the limitations of the job role
Enable learning through demonstrations and instructionsReal unit · Pearson Education Ltd
What you'll be able to do
- Plan for an learner’s training needs
- Deliver the appropriate training
- Review the training delivered, to ensure that it meets the learner’s needs
Ensure your own Actions Reduce risks to Health and SafetyReal unit · Pearson Education Ltd
What you'll be able to do
- Identify the hazards in the workplace
- Act upon hazards in the workplace
- Reduce the risks to health and safety in the workplace
Issue Pharmaceutical StockReal unit · Pearson Education Ltd
What you'll be able to do
- Assemble stock for issue
- Issue stock
- Complete the issuing process
- Comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards
- Operate within the limitations of the job role
Issue prescribed itemsReal unit · Pearson Education Ltd
What you'll be able to do
- Evaluate the individual’s needs when issuing prescribed items
- Issue the prescribed items
- Comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards
- Operate within the limitations of the job role
Maintain pharmaceutical stockReal unit · Pearson Education Ltd
What you'll be able to do
- Maintain a safe storage environment
- Carry out stock checks
- Deal with stock related problems
- Comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards
- Operate within the limitations of the job role
Manufacture and assembly of medicinal productsReal unit · Pearson Education Ltd
What you'll be able to do
- Prepare environment, equipment and ingredients for assembly or manufacture of medicinal products
- Prepare and process medicinal products
- Complete the assembly and manufacturing process of medicinal products
- Comply with standard operating procedures, health and safety and environmental monitoring policies
- Operate within the limitations of the job role
Order Pharmaceutical StockReal unit · Pearson Education Ltd
What you'll be able to do
- - Be able to accurately order stock
- - Be able to deal with complex orders
- - Be able to process orders
- - Be able to complete the ordering process
- - Be able to comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards
- - Be able to operate within the limitations of the job role
Order Routine Pharmaceutical StockReal unit · Pearson Education Ltd
What you'll be able to do
- Accurately order stock
- Process orders
- Complete the ordering process
- Comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards
- Operate within the limitations of the job role
Prepare aseptic productsReal unit · Pearson Education Ltd
What you'll be able to do
- Monitor the working environment
- Prepare and maintain suitable working environments
- Prepare a range of aseptic products
- Comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards
- Operate within the limitations of the job role
Prepare aseptic products and carry out in-process checkingReal unit · Pearson Education Ltd
What you'll be able to do
- Monitor the working environment
- Prepare and maintain suitable working environments
- Complete documentation accurately
- Prepare a range of aseptic products
- Comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards
- Operate within the limits of own responsibility
Prepare documentation, materials and other items for manufacture and assembly of medicinal productsReal unit · Pearson Education Ltd
What you'll be able to do
- Follow health and safety procedures in the work place
- Prepare work area
- Prepare and complete appropriate documentation
- Generate accurate labels
- Identify and accurately select raw materials for preparation of products
- Operate within the limitations of the job role
Prepare documentation, materials, components and other items for the preparation of aseptic productsReal unit · Pearson Education Ltd
What you'll be able to do
- Prepare, monitor and maintain suitable working environments
- Complete documentation accurately
- Prepare starting materials for the preparation of aseptic products
- Comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards
- Operate within the limitations of the job role
Prepare extemporaneous medicines for individual useReal unit · Pearson Education Ltd
What you'll be able to do
- Follow current legislation when making extemporaneous medicines
- Prepare to make extemporaneous medicines
- Make extemporaneous medicines
- Complete the extemporaneous preparation process
Prepare to conduct a review of an individual’s medicinesReal unit · Pearson Education Ltd
What you'll be able to do
- Make preparations prior to review
- Obtain information from an individual or carer
- Complete all documentation accurately
- Comply with current legislation, policy, good practice and ethical standards
- Operate within the limitations of the job role
Process pharmaceutical queriesReal unit · Pearson Education Ltd
What you'll be able to do
- Obtain and record all details relevant to the enquiry
- Compile and evaluate a response
- Respond in a way which meets the enquirers’ needs
- Comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards
- Operate within the limitations of the job role
Process prescriptions for paymentReal unit · Pearson Education Ltd
What you'll be able to do
- Process prescriptions for payment
- Complete the submission process
- Understand procedures for processing prescriptions for payment
Provide advice on symptoms and the actions and uses of medicinesReal unit · Pearson Education Ltd
What you'll be able to do
- Identify individuals’ needs
- Provide information and advice
- Comply with current legislation, policy, good practice , organisational and professional codes of practice and ethical standards
- Operate within the limitations of the job role
Provide an effective and responsive pharmacy serviceReal unit · Pearson Education Ltd
What you'll be able to do
- Identify individuals’ needs
- Identify and agree options
- Resolve individuals’ issues and concerns
- Resolve potential conflict
- Comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards
- Operate within the limitations of the job role
Provide an effective service in a setting outside of the pharmacyReal unit · Pearson Education Ltd
What you'll be able to do
- Prepare to deliver a service to individuals unable to visit the pharmacy according to Standard Operating Procedures
- Provide information to the recipient of the service and respond to their queries
- Respond to queries relating to the service provided
- Maintain the security and safety of self and products whilst delivering a service
- Complete all relevant records accurately and clearly in accordance with Standard Operating Procedures
Receive Pharmaceutical StockReal unit · Pearson Education Ltd
What you'll be able to do
- Receive stock
- Correctly store stock
- Complete the receipt of stock
- Know about the current legislation and good practice for receipt of stock
- Comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards
- Operate within the limitations of the job role
Receive prescriptions from individualsReal unit · Pearson Education Ltd
What you'll be able to do
- Ensure that the prescription declaration is complete
- Complete financial transaction procedures
- Provide the individual with relevant information
- Comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards
- Operate within the limitations of the job role
Reflect on and develop your practiceReal unit · Pearson Education Ltd
What you'll be able to do
- Identify the competence requirements of the job role
- Reflect on own performance
- Implement a plan to improve performance
- Evaluate the effectiveness of the development plan
- Comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards
Take a medication history from an individualReal unit · Pearson Education Ltd
What you'll be able to do
- Provide a safe and confidential environment for communication
- Modify communication to meet individuals’ needs
- Establish details of the individual and their medication
- Analyse the use of individuals’ medication
- Report on the individuals’ medication use
- Comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards
- Operate within the limitations of the job role
Undertake an in-process accuracy check of assembled prescribed items prior to the final accuracy checkReal unit · Pearson Education Ltd
What you'll be able to do
- Confirm the prescription is suitable for dispensing
- Check dispensed items
- Resolve dispensing errors and near misses
- Confirm an in-process accuracy check
- Comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards
- Operate within the limitations of the job role
Undertake the final accuracy check of dispensed medicines and productsReal unit · Pearson Education Ltd
What you'll be able to do
- Apply the requirements for a valid prescription
- Check accuracy of dispensed work against prescriptions
- Communicate dispensing errors and near misses
- Understand the process for avoiding dispensing errors on prescriptions
- Comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards
- Operate within the limitations of the job role
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 3 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Advise on use and effects of radioactive and non-radioactive medicinal products
- Determine the suitability of an individual's own medicines for use
- Dispense medication after transplantation
- Issue equipment, medical devices, products, associated systems and consumables for use within healthcare
- Manage information to comply with the requirements of Good Distribution Practice for medicinal products
- Order medicines and products for individuals
- Prepare Prescribed Radioactive and Non-Radioactive Medicinal Products from Raw Materials
- Prepare Prescriptions for Prescription-Only Medicines
Where this can lead
Junior Global Quality Documentation Specialist
Your journey starts here, building a solid foundation in a critical area of our business. With dedication, a keen eye for detail, and a commitment to learning, you can build a truly impactful and rewarding career in quality and compliance, with many different paths available for your progression.
See the whole journey →Showing 6 roles, drawn from 8 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for Pearson Edexcel Level 3 NVQ Diploma in Pharmacy Service Skills
37 units in this credential, in the order it lists them, awarded by Pearson Education Ltd.
- Assemble prescribed items
- Assist in the Issuing of Pharmaceutical Stock
- Assist in the issuing of prescribed items
- Assist in the manufacture and assembly of medicinal products
- Assist in the preparation of documentation, materials and other items for manufacture and assembly of medicinal products
- Assist in the sale of medicines and products
and 31 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.