Pearson Education Ltd · RQF Level 2
Pearson BTEC Level 2 Extended Certificate in IT (QCF)
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 2
- Total credits30
- Units in this qualification41
Awarded by Pearson Education Ltd · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
The Pearson BTEC Level 2 Extended Certificate in IT is for learners interested in developing a foundation in IT. It covers topics such as supporting organisations with IT, Windows 7, mobile communications technology, and object-oriented programming, preparing individuals for roles within the digital technology sector.
These are the units Pearson Education Ltd registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Animation TechniquesReal unit · Pearson Education Ltd
What you'll be able to do
- Know about a range of animation techniques, including traditional animation, stop motion animation, and computer-generated animation
- Know the principles of animation, such as timing, spacing, and exaggeration
- Develop ideas for an animation sequence, considering the target audience, message, and style
- Plan the production of an animation sequence, including storyboarding, character design, and asset creation
- Create an animation sequence using appropriate software and tools
- Edit and refine an animation sequence to achieve the desired effect
- Review own animation production, identifying areas for improvement and learning from mistakes
Business IT SkillsReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the requirements for solving business problems using IT tools and techniques
- Understand the importance of identifying and analysing business needs
- Find information from various sources to support business solutions
- Evaluate the reliability and validity of information sources
- Use spreadsheet models to support business solutions, including data analysis, forecasting, and decision-making
- Create charts and graphs to visualise data and communicate insights
- Present business solutions effectively using appropriate communication methods
- Tailor presentations to different audiences
- Evaluate business solutions against the original requirements and objectives
- Identify areas for improvement and recommend further actions
Cisco IT Essentials Part 1Real unit · Pearson Education Ltd
What you'll be able to do
- Understand the fundamental hardware principles that underpin a computer system
- Safely assemble a range of computer systems, ensuring correct component installation and configuration
- Maintain a range of computer systems and their components, including troubleshooting and replacement
- Maintain operating system components, including updates, drivers, and system configuration
- Maintain security components, including anti-virus software, firewalls, and user access controls
- Maintain network communication for a computer system, including configuring network settings and troubleshooting connectivity issues
Communicating in the IT IndustryReal unit · Pearson Education Ltd
What you'll be able to do
- Communicate information to suit audience
- Communicate information to suit purpose
- Communicate information to suit content
- Use IT tools to communicate information
- Use IT tools to exchange information
- Describe the impact of IT on individuals
- Describe the impact of IT on communities
- Describe the impact of IT on society
CompTIA A+ EssentialsReal unit · Pearson Education Ltd
What you'll be able to do
- Use personal computer components effectively, demonstrating knowledge of their functions and compatibility.
- Understand personal computer troubleshooting techniques, repair procedures, and maintenance schedules.
- Understand operating systems, including their installation, configuration, and management.
- Understand basic networking fundamentals, including network topologies, protocols, and security.
- Understand security concepts and technology related to personal computers, including malware protection, firewalls, and data encryption.
- Understand operational considerations when working with personal computers, including safety procedures, environmental factors, and ergonomic principles.
CompTIA A+ Practical ApplicationReal unit · Pearson Education Ltd
What you'll be able to do
- Understand computer hardware components, their functions, and compatibility considerations
- Understand the principles of operating systems, including installation, configuration, and troubleshooting (specifically Microsoft Windows 2000, Windows XP Professional, XP Home, XP MediaCenter, Windows Vista Home, Home Premium, Business and Ultimate)
- Understand networking concepts, including network topologies, protocols, and troubleshooting techniques
- Understand computer security principles, including threats, vulnerabilities, and security measures
Computer GraphicsReal unit · Pearson Education Ltd
What you'll be able to do
- Know the hardware and software required to work with computer graphics, including graphics cards, monitors, and graphics editing software.
- Create computer graphics to meet a user need, such as designing a logo or creating an illustration.
- Use computer graphics to enhance a document, such as adding images to a report or presentation.
Computer SystemsReal unit · Pearson Education Ltd
What you'll be able to do
- Know the common components of computer systems, including their functions and characteristics.
- Know the different uses of computer systems in various contexts, such as home, education, and business.
- Connect computer hardware components correctly and safely, following established procedures.
- Configure computer software, including operating systems and applications, to meet specific user requirements.
Customising SoftwareReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the reasons why application software is customised to meet specific user needs.
- Customise application software by modifying settings, configurations, and features.
- Create templates in application software to streamline repetitive tasks and ensure consistency.
- Create macros and shortcuts in application software to automate tasks and improve efficiency.
Database DesignReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the features and characteristics of relational databases, including tables, relationships, and keys.
- Design, create, and populate a relational database, using appropriate data types and constraints.
- Test a relational database to ensure data integrity, functionality, and performance.
Database SystemsReal unit · Pearson Education Ltd
What you'll be able to do
- Explain the fundamental principles of database systems, including data organisation and management
- Create non-relational database systems to store and retrieve data
- Use database software tools to manage, query, and manipulate data within a database system
Developing Computer GamesReal unit · Pearson Education Ltd
What you'll be able to do
- Know the different types of computer game genres, platforms, and target audiences
- Know the key elements of computer game design, including gameplay mechanics, narrative, and art style
- Understand the positive and negative impacts of computer games on society, including their effects on behaviour, learning, and social interaction
- Understand the potential benefits and risks of computer game use for individuals, such as cognitive development and addiction
- Design a computer game concept, including its target audience, gameplay mechanics, and narrative
- Develop a prototype of a computer game using appropriate software and tools
- Test a computer game for functionality, usability, and playability
- Document the design, development, and testing processes of a computer game
Digital GraphicsReal unit · Pearson Education Ltd
What you'll be able to do
- Know the hardware and software components required to work effectively with digital graphic images
- Know the specifications of input and output devices used in digital graphics
- Understand the different types of graphic images, including raster and vector graphics
- Understand the characteristics of different graphical file formats and their appropriate uses
- Use editing tools to edit and manipulate images, including adjusting colour, brightness, and contrast
- Apply filters and effects to enhance images
- Create and modify graphic images to meet specific user requirements, including branding guidelines and accessibility standards
- Optimise graphic images for different platforms and devices
Doing Business OnlineReal unit · Pearson Education Ltd
What you'll be able to do
- Know about different online business activities, such as e-commerce, online marketing, and social media engagement.
- Know what factors to consider when setting up an online business, including website design, payment processing, and security.
- Understand the day-to-day operation of an online business, including order fulfilment, customer service, and inventory management.
- Understand the benefits of having an online business presence, such as increased reach, reduced costs, and improved customer engagement.
Event driven ProgrammingReal unit · Pearson Education Ltd
What you'll be able to do
- Know the features of event driven programming, including events, event handlers, and event loops
- Understand the event driven development environment, including the use of graphical user interfaces (GUIs)
- Design and implement event driven programs, using appropriate programming languages and tools
- Test, document and review event driven programs, ensuring functionality and usability
Home Entertainment SystemsReal unit · Pearson Education Ltd
What you'll be able to do
- Know the functions and operations of home entertainment systems, including audio, video, and gaming components.
- Know the components used in home entertainment systems, such as televisions, speakers, and media players.
- Know the modulation methods used in home entertainment systems for transmitting audio and video signals.
- Install and maintain home entertainment systems, including connecting components and troubleshooting common issues.
IT Fault Diagnosis and RemedyReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the procedures used in the IT diagnostics process, including safety precautions and legal requirements
- Identify the cause of common IT faults, using appropriate diagnostic tools and techniques
- Apply suitable remedies to identified IT faults, following established procedures and best practise
IT SecurityReal unit · Pearson Education Ltd
What you'll be able to do
- Know the potential threats to the security of IT systems, including malware, phishing, and social engineering.
- Understand how to protect IT systems from security threats, including implementing firewalls, antivirus software, and access controls.
- Apply security measures to protect IT systems and data, including creating strong passwords and backing up data regularly.
IT SupportReal unit · Pearson Education Ltd
What you'll be able to do
- Know the common issues that IT users may experience, such as hardware malfunctions, software errors, and network connectivity problems.
- Record user support requests accurately and comprehensively, using appropriate logging systems.
- Provide IT support to users, including troubleshooting problems, offering solutions, and providing guidance.
- Understand the importance of trends in IT support requests for identifying recurring issues and improving IT services.
Installing Computer HardwareReal unit · Pearson Education Ltd
What you'll be able to do
- Know the reasons for installing hardware components, such as improving performance or adding functionality, and understand the implications of these installations.
- Understand the risks involved in installing hardware components, such as electrostatic discharge and physical damage, and the precautions needed to mitigate these risks.
- Install and test hardware components correctly and safely, following manufacturer's instructions and industry best practices.
- Document an installation or upgrade, including details of the hardware components installed, the configuration settings used, and any problems encountered.
Installing Computer SoftwareReal unit · Pearson Education Ltd
What you'll be able to do
- Know software installation processes, including different installation methods and licensing requirements
- Prepare for software installation, ensuring system compatibility and data backup
- Install and configure software, following installation instructions and customising settings
- Test and document software installation, verifying functionality and recording installation details
Interactive Media ProductionReal unit · Pearson Education Ltd
What you'll be able to do
- Know about the elements of interactive media production, including text, images, audio, video, and animation
- Develop ideas for an interactive media product, considering target audience and purpose
- Create an interactive media product, using appropriate software and techniques
- Review own interactive media production work, evaluating effectiveness and identifying areas for improvement
Mathematics for ITReal unit · Pearson Education Ltd
What you'll be able to do
- Know how numbers are represented in computer memory, including different data types and storage methods.
- Apply Boolean algebra to solve problems related to digital logic and computer operations.
- Use simple functions within a programming context to perform specific tasks.
- Apply statistical techniques to analyse data and draw meaningful conclusions.
Mobile Communications TechnologyReal unit · Pearson Education Ltd
What you'll be able to do
- Describe the uses of mobile communications devices
- Identify the features of mobile communications devices
- Describe the communication technologies used in mobile devices
- Explain the communication technologies used in mobile devices
- Describe the implications of mobile communications technology
- Explain the implications of mobile communications technology
- Set up mobile communications devices
Multimedia DesignReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the characteristics and applications of different types of digital media, including text, images, audio, and video.
- Design multimedia products that meet specified requirements and target audience needs.
- Develop multimedia products using appropriate software and techniques.
- Present multimedia products effectively to stakeholders.
- Review multimedia products to identify areas for improvement and ensure they meet the design specifications.
Object Oriented ProgrammingReal unit · Pearson Education Ltd
What you'll be able to do
- Know the key features and characteristics of object oriented programming paradigms.
- Understand the components and tools within an object oriented development environment.
- Design object oriented programs that meet specified requirements.
- Implement object oriented programs using appropriate programming languages and techniques.
- Test object oriented programs to ensure functionality and identify errors.
- Document object oriented programs to provide clear explanations of the code and its purpose.
- Review object oriented programs to identify areas for improvement and ensure adherence to coding standards.
Presenting Information Using ITReal unit · Pearson Education Ltd
What you'll be able to do
- Explain the purpose of different document types used in IT and business contexts
- Identify appropriate software applications for presenting and communicating information effectively
- Produce appropriate documents tailored for different audiences, considering their needs and expectations
- Review documents to ensure clarity, accuracy, and adherence to relevant standards
Procedural ProgrammingReal unit · Pearson Education Ltd
What you'll be able to do
- Know the key features of procedural programming, including variables, data types, control structures, and functions
- Know the advantages and disadvantages of procedural programming compared to other programming paradigms
- Understand the components of a procedural development environment, including compilers, debuggers, and code editors
- Understand how to use a procedural development environment to write, compile, and execute programs
- Design procedural programs to solve specific problems, using appropriate algorithms and data structures
- Implement procedural programs using a chosen programming language
- Test procedural programs to ensure they meet the specified requirements
- Document procedural programs, including their design, implementation, and testing
- Review procedural programs for correctness, efficiency, and maintainability
Project Planning using ITReal unit · Pearson Education Ltd
What you'll be able to do
- Prepare for a project, including defining objectives, scope, and resources
- Produce a project plan, outlining tasks, timelines, and responsibilities
- Follow a project plan to implement a project, monitoring progress and managing risks
- Review a project to ensure it meets its goals, evaluating outcomes and identifying areas for improvement
Setting up an IT NetworkReal unit · Pearson Education Ltd
What you'll be able to do
- Know the current use of computer networks in various settings, including homes, businesses, and public spaces.
- Know the features and services of local area network (LAN) and wide area network (WAN) technologies, including their advantages and disadvantages.
- Understand how network hardware and software components are connected to form a functional network.
- Set up a simple local area network, including configuring network devices and testing connectivity.
Software DesignReal unit · Pearson Education Ltd
What you'll be able to do
- Know the key features and characteristics of different programming languages.
- Know the stages and activities involved in the software development process.
- Design software development solutions that meet specified requirements and address identified problems.
Software Design and DevelopmentReal unit · Pearson Education Ltd
What you'll be able to do
- Know the key features of different programming languages.
- Understand the fundamental principles of software design.
- Use appropriate tools to demonstrate software designs.
Spreadsheet ModellingReal unit · Pearson Education Ltd
What you'll be able to do
- Explain what spreadsheets are and how they can be used for data management and analysis
- Develop spreadsheet models to solve specific problems or represent data
- Test spreadsheet models to ensure accuracy and reliability
- Document spreadsheet models, including purpose, design, and testing procedures
Spreadsheet ModellingReal unit · Pearson Education Ltd
What you'll be able to do
- Understand how spreadsheets can be used to solve complex problems within a business or organisational context.
- Develop complex spreadsheet models to meet specific requirements.
- Automate spreadsheet models using appropriate tools and techniques to improve efficiency.
- Test spreadsheet models thoroughly to ensure accuracy and reliability, and document the model development process.
Supporting Organisations with ITReal unit · Pearson Education Ltd
What you'll be able to do
- Describe the ways in which organisations use IT
- Explain the ways in which organisations use IT
- Identify the reasons why organisations use IT
- Explain the reasons why organisations use IT
- Describe the impact of IT on individuals
- Describe the impact of IT on organisations
- Plan a working environment to incorporate IT
Telecommunications TechnologyReal unit · Pearson Education Ltd
What you'll be able to do
- Describe how telecommunication systems are linked together to form networks
- Explain how analogue signals are used to carry data in telecommunications
- Explain how digital signals are used to carry data in telecommunications
- Describe the principles of multiplexing in telecommunications networks
- Connect telecommunications equipment to create a functional local system
Website DevelopmentReal unit · Pearson Education Ltd
What you'll be able to do
- Know the fundamental concepts of web architecture, including client-server models and network protocols
- Know the different components of a website, such as HTML, CSS, JavaScript, and server-side technologies
- Understand how organisations can utilise websites for various purposes, including marketing, communication, and e-commerce
- Understand the importance of website accessibility and usability for different user groups
- Design the layout and structure of website components, considering user experience and visual appeal
- Create functional website components using appropriate coding languages and tools
Website ProductionReal unit · Pearson Education Ltd
What you'll be able to do
- Understand web architecture and its key components.
- Understand the various factors that can influence website performance.
- Design websites that meet specific user needs and accessibility requirements.
- Create functional websites using appropriate technologies and techniques.
Windows 7, ConfiguringReal unit · Pearson Education Ltd
What you'll be able to do
- Describe the processes involved in installing, upgrading, and migrating to Windows 7, including compatibility considerations and data migration strategies.
- Explain the methods for deploying Windows 7 in various environments, including automated deployment and image management.
- Configure hardware and applications within Windows 7, including device drivers, software settings, and compatibility modes.
- Configure network connectivity in Windows 7, including wired and wireless networks, TCP/IP settings, and network security.
- Configure access to resources in Windows 7, including file sharing, printer sharing, and user permissions.
- Configure mobile computing features in Windows 7, including power management, synchronisation, and remote access.
- Monitor and maintain systems that run Windows 7, including performance monitoring, troubleshooting, and security updates.
Windows 7, Enterprise Desktop Support TechnicianReal unit · Pearson Education Ltd
What you'll be able to do
- Identify the cause of and resolve issues related to desktop applications within a Windows 7 environment.
- Identify the cause of and resolve networking issues encountered by users within a Windows 7 environment.
- Manage and maintain systems running Windows 7 Client to ensure optimal performance and security.
- Support mobile users accessing resources and services within a Windows 7 enterprise environment.
Working in the IT industryReal unit · Pearson Education Ltd
What you'll be able to do
- Identify the characteristics that are valued by employers in the IT industry
- Describe the common job roles undertaken by people working in the IT industry
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this

The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your own work
This unit covers traditional, stop motion, and computer-generated animation techniques and principles. Learners will develop ideas, create animation sequences, and review their productions considering target audience and messaging.
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for Pearson BTEC Level 2 Extended Certificate in IT (QCF)
40 units in this credential, in the order it lists them, awarded by Pearson Education Ltd.
- Animation Techniques
- Business IT Skills
- Cisco IT Essentials Part 1
- Communicating in the IT Industry
- CompTIA A+ Essentials
- CompTIA A+ Practical Application
and 34 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.