Cambridge OCR · RQF Level 2
OCR Level 2 National First Award in ICT
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 2
- Units in this qualification23
Awarded by Cambridge OCR · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
Learners undertaking this ICT qualification develop skills in digital technology. The qualification covers spreadsheets, webpage creation, databases and digital imaging.
These are the units Cambridge OCR registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Application of computer controlReal unit · Cambridge OCR
What you'll be able to do
- Understand the fundamental principles of computer control systems, including their components and operation.
- Program a computer control system using appropriate software and programming techniques.
- Test a computer control system to ensure it functions correctly and meets specified requirements.
- Understand the diverse applications of computer control in various industries and contexts.
Application of data loggingReal unit · Cambridge OCR
What you'll be able to do
- Understand the core principles of data logging, including data acquisition, storage, and analysis.
- Know different data logging techniques, such as manual logging, automated logging, and remote sensing.
- Apply data logging equipment effectively in various contexts to collect relevant data.
- Analyse logged data using appropriate tools and techniques to identify trends and patterns.
- Understand the wide range of applications for data logging across different industries and sectors.
CAD and CAMReal unit · Cambridge OCR
What you'll be able to do
- Understand the fundamental principles of Computer-Aided Design (CAD)
- Understand the fundamental principles of Computer-Aided Manufacturing (CAM)
- Use CAD software to create and modify designs
- Use CAM software to generate instructions for manufacturing processes
- Know the diverse applications of CAD and CAM in various industries
Career planning for ITReal unit · Cambridge OCR
What you'll be able to do
- Understand the range of career opportunities available within the IT sector
- Identify and assess own skills, interests, and aptitudes relevant to IT careers
- Set realistic and achievable career goals within the IT industry
- Create a comprehensive career plan to achieve identified career goals
Creating animation for the WWW using ICTReal unit · Cambridge OCR
What you'll be able to do
- Understand the fundamental principles of animation
- Create animations specifically for use on the World Wide Web
- Use Information and Communication Technology (ICT) tools and software to create animations
- Understand the different file formats commonly used for web animation
- Optimise animations to ensure efficient delivery and performance on the web
Creating computer graphicsReal unit · Cambridge OCR
What you'll be able to do
- Understand the core principles of computer graphics
- Create original computer graphics
- Effectively use computer graphics software and tools
- Understand the various file formats used for storing computer graphics
- Manipulate computer graphics to achieve desired effects
Creating sound using ICTReal unit · Cambridge OCR
What you'll be able to do
- Understand the fundamental principles of sound creation and manipulation
- Create sound using Information and Communication Technology (ICT)
- Use sound editing software to modify and enhance audio
- Understand the different audio file formats and their characteristics
- Manipulate sound files to achieve specific audio effects
Creating videoReal unit · Cambridge OCR
What you'll be able to do
- Understand various video creation techniques, including camera angles, lighting, and sound recording.
- Plan a video shoot, including storyboarding, location scouting, and equipment preparation.
- Film video footage using appropriate equipment and techniques to capture desired shots.
- Edit video footage using editing software to create a finished video product.
- Understand different video formats and their characteristics, including codecs, resolutions, and frame rates.
Customer supportReal unit · Cambridge OCR
What you'll be able to do
- Understand the fundamental principles underpinning effective customer support
- Effectively handle a range of customer queries and requests
- Provide appropriate and timely customer support in a professional manner
- Escalate customer issues to the appropriate personnel or department when necessary
- Understand the relevant customer service standards and expectations within a specific industry or organisation
Databases – design and useReal unit · Cambridge OCR
What you'll be able to do
- Understand core database concepts, including tables, fields, and relationships
- Design a database structure to meet specific information storage needs
- Create database tables and define relationships between them
- Enter data into a database and retrieve it efficiently
- Use queries to extract specific information from a database
Design and produce interactive multimedia productsReal unit · Cambridge OCR
What you'll be able to do
- Understand the characteristics and purpose of interactive multimedia products
- Know the key design principles for creating effective multimedia experiences
- Produce interactive multimedia products using appropriate tools and techniques
- Test multimedia products to ensure functionality and usability
- Understand the importance of considering target audiences when designing multimedia products
Desktop publishingReal unit · Cambridge OCR
What you'll be able to do
- Understand the features and functions of desktop publishing software
- Create effective and visually appealing page layouts
- Use text and images effectively within desktop publishing projects
- Produce professional-quality publications using desktop publishing software
Digital imaging – plan and produce computer graphicsReal unit · Cambridge OCR
What you'll be able to do
- Understand the fundamental principles of digital imaging, including resolution, colour modes, and file formats
- Plan the creation of computer graphics, considering purpose, audience, and design principles
- Produce computer graphics using appropriate techniques and software
- Effectively use digital imaging software to manipulate and enhance images
ICT skills for businessReal unit · Cambridge OCR
What you'll be able to do
- Understand the role of ICT systems in business operations and their impact on productivity.
- Use business software applications, such as word processors, spreadsheets, and presentation software.
- Communicate effectively using ICT tools, such as email, instant messaging, and video conferencing.
- Manage information effectively using ICT systems, including file management and data organisation.
- Understand the importance of data security and be able to implement measures to protect sensitive information.
IT systems and user needsReal unit · Cambridge OCR
What you'll be able to do
- Understand the fundamental components of IT systems, including hardware, software, and networks.
- Know the diverse needs and requirements of different users when interacting with IT systems.
- Identify specific user needs through observation, questioning, and analysis of user behaviour.
- Understand the importance of gathering and acting upon user feedback to improve IT systems.
- Match appropriate IT systems and solutions to identified user needs and requirements.
Installation of applicationsReal unit · Cambridge OCR
What you'll be able to do
- Understand the processes involved in installing applications on computer systems
- Know the different types of applications and their installation requirements
- Install applications correctly and efficiently
- Configure applications to meet specific user needs
- Troubleshoot common application installation problems
Planning and supporting telecommunicationsReal unit · Cambridge OCR
What you'll be able to do
- Understand the core principles of telecommunications systems and technologies
- Know the different types of telecommunications equipment and their functions
- Plan and prepare for providing telecommunications support services
- Support and maintain telecommunications systems effectively
- Understand the relevant telecommunications regulations and compliance requirements
Repair and decommission of IT equipmentReal unit · Cambridge OCR
What you'll be able to do
- Understand IT equipment repair procedures, including safety precautions and best practices.
- Diagnose IT equipment faults using diagnostic tools and techniques.
- Repair IT equipment by replacing faulty components and restoring functionality.
- Understand IT equipment decommissioning procedures, including data sanitisation and responsible disposal.
- Decommission IT equipment in accordance with environmental regulations and organisational policies.
Spreadsheets – design and useReal unit · Cambridge OCR
What you'll be able to do
- Understand the features and functions of spreadsheet software
- Design spreadsheets to meet specific requirements and purposes
- Enter data accurately and format it effectively within a spreadsheet
- Use formulas and functions to perform calculations and data manipulation
- Create charts and graphs to visually represent spreadsheet data
System testing and maintenanceReal unit · Cambridge OCR
What you'll be able to do
- Understand the fundamental principles of system testing, including test planning and execution.
- Know different testing methods, such as unit testing, integration testing, and system testing.
- Perform system tests to identify defects and ensure system functionality.
- Maintain systems by performing routine checks, applying updates, and troubleshooting issues.
- Understand the importance of system documentation and be able to create and maintain accurate records.
Technological innovation and e-commerceReal unit · Cambridge OCR
What you'll be able to do
- Understand the concept of technological innovation and its role in driving advancements in various fields.
- Know the fundamental principles of e-commerce, including online transactions, marketing, and customer service.
- Use e-commerce platforms effectively to buy, sell, and manage products or services online.
- Understand the impact of technology on society, the economy, and the environment.
- Understand the importance of e-commerce security measures to protect sensitive data and prevent fraud.
Webpage creationReal unit · Cambridge OCR
What you'll be able to do
- Understand the fundamental structure of a webpage, including HTML elements
- Create webpages using HTML code
- Format text and images within a webpage to enhance its appearance
- Add hyperlinks and navigation elements to enable user interaction
- Understand the key principles of effective webpage design, including usability and accessibility
Work experience in ITReal unit · Cambridge OCR
What you'll be able to do
- Understand the expectations and norms of behaviour in an IT workplace environment
- Know the various roles and responsibilities within the IT industry
- Apply relevant IT skills and knowledge in a practical work environment
- Follow established workplace procedures and protocols
- Understand health and safety regulations and best practises within an IT environment
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
Where this can lead
Customer Support Professional
Your journey here is really what you make of it. We're committed to helping you grow, whether that's becoming a leader, a deep technical specialist, or even moving into another part of the business. We'll give you the tools and opportunities; the rest is up to you.
See the whole journey →Showing 6 roles, drawn from 8 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
Learners will study computer control systems, including components, programming, and testing. They will understand operational principles and applications, developing skills to create and verify control system programmes effectively.
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for OCR Level 2 National First Award in ICT
23 units in this credential, in the order it lists them, awarded by Cambridge OCR.
- Application of computer control
- Application of data logging
- CAD and CAM
- Career planning for IT
- Creating animation for the WWW using ICT
- Creating computer graphics
and 17 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.